Qureos Mentor

EEZBOOK ERP

Job PurposeTo accurately take customer orders, process them efficiently, and ensure smooth communication between customers and the kitchen/service team.Key Responsibilities<ul><li>Greet customers politely and take orders clearly and accurately.</li><li>Record orders in the POS system or order sheet.</li><li>Repeat orders back to customers to confirm accuracy.</li><li>Coordinate with kitchen and service staff to ensure timely preparation and delivery.</li><li>Answer customer queries regarding menu items, prices, and promotions.</li><li>Handle complaints or forward them to the supervisor/manager.</li><li>Maintain knowledge of menu items, daily specials, and deals.</li><li>Keep the work area clean, organized, and professional.</li></ul>Requirements<ul><li>Previous experience in customer service or order taking is an advantage.</li><li>Good communication skills (in Urdu and basic English).</li><li>Basic computer knowledge.</li><li>Friendly, polite, and professional attitude.</li><li>Ability to work under pressure during rush hours.</li><li>Team player with attention to detail.</li><li>Willingness to work flexible shifts, including evenings and weekends.</li></ul>Job Type: Full-timeWork Location: In person

Order Taker (Restaurant)

Job PurposeTo oversee daily kitchen operations, ensure food quality and hygiene standards are maintained, and support the kitchen staff in delivering timely and consistent meals.Key Responsibilities<ul><li>Supervise and coordinate kitchen staff during food preparation and cooking.</li><li>Ensure all food is prepared according to restaurant standards, recipes, and portion sizes.</li><li>Monitor food quality, presentation, and consistency.</li><li>Enforce hygiene, cleanliness, and food safety standards (as per restaurant policy).</li><li>Manage stock levels, monitor inventory, and coordinate with store/purchase for supplies.</li><li>Train, guide, and motivate kitchen staff to achieve high performance.</li><li>Handle kitchen staff scheduling, attendance, and discipline.</li><li>Reduce wastage by controlling portions and monitoring kitchen practices.</li><li>Communicate with front-of-house staff for smooth order flow.</li><li>Report to Head Chef / Restaurant Manager on kitchen performance and issues.</li></ul>Requirements<ul><li>Proven experience as a Kitchen Supervisor, Chef de Partie, or similar role.</li><li>Strong knowledge of cooking methods, kitchen operations, and food safety standards.</li><li>Leadership and team management skills.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Good communication and problem-solving skills.</li><li>Basic knowledge of inventory management.</li><li>Flexible to work in shifts, including weekends and holidays.</li></ul>Job Type: Full-timeWork Location: In person

Kitchen Supervisor

Job PurposeTo maintain cleanliness, hygiene, and orderliness of the premises, ensuring a safe and pleasant environment for staff and guests.Key Responsibilities<ul><li>Clean and sanitize floors, tables, chairs, restrooms, and common areas.</li><li>Dust furniture, fixtures, and fittings regularly.</li><li>Empty trash bins and dispose of waste properly.</li><li>Replenish supplies such as tissues, soap, and cleaning materials.</li><li>Ensure proper cleaning of windows, doors, and glass surfaces.</li><li>Follow cleaning schedules and perform deep cleaning as required.</li><li>Report any maintenance issues (broken furniture, leakage, etc.) to the supervisor.</li><li>Handle cleaning equipment and chemicals safely.</li><li>Maintain a high standard of personal hygiene and wear proper uniform.</li><li>Support in special cleaning tasks during events or busy hours.</li></ul>Requirements<ul><li>No formal education required; experience in housekeeping is a plus.</li><li>Knowledge of cleaning materials and equipment.</li><li>Ability to follow instructions and work independently.</li><li>Good physical stamina to handle cleaning tasks.</li><li>Punctual, reliable, and detail-oriented.</li></ul>Job Type: Full-timeWork Location: In person

House Keeping

Job PurposeTo ensure all dishes, utensils, kitchen equipment, and work areas are cleaned, sanitized, and maintained in a hygienic condition to support smooth kitchen and dining operations.Key Responsibilities<ul><li>Wash dishes, glassware, utensils, pots, and pans using manual or automatic dishwashing equipment.</li><li>Ensure proper sanitization of all washed items.</li><li>Organize and store clean dishes, utensils, and equipment in designated areas.</li><li>Keep the dishwashing area, sinks, and floors clean and tidy.</li><li>Remove trash and maintain waste disposal areas.</li><li>Assist kitchen staff in maintaining overall cleanliness and hygiene.</li><li>Check dishwashing machines and report any malfunction to the supervisor.</li><li>Follow safety and hygiene standards (use gloves, handle chemicals carefully).</li><li>Support with basic cleaning tasks in the kitchen when required.</li></ul>Requirements<ul><li>No formal education required.</li><li>Previous experience in dishwashing or kitchen work is a plus.</li><li>Ability to follow instructions and work efficiently.</li><li>Good stamina to handle physical tasks in a fast-paced environment.</li><li>Punctual, reliable, and team-oriented.</li></ul>Job Type: Full-timeWork Location: In person

Dish Washer

Job Summary: The Branch Manager is responsible for overseeing the daily operations ofthe branch, ensuring smooth service, excellent customer experience, staffsupervision, and efficient reporting. This role focuses on customersatisfaction, staff discipline, sales growth, and operational reporting.Major Duties and Responsibilities: Staff Supervision &amp; Scheduling: &Oslash; Organize and supervise the shifts of service, cashier, andhousekeeping staff.&Oslash; Lead, coach, and develop branch staff to achieve service andperformance goals.&Oslash; Prepare daily checklists and monthly duty rosters.&Oslash; Conduct daily staff briefings on grooming, hygiene, and servicestandards.&Oslash; Ensure all closing duties of staff are completed properly.&Oslash; Ensure staff is punctual, in proper uniform, and disciplined.&Oslash; Resolve staff disputes and take disciplinary action where required, asper company policy.Operational Oversight: &Oslash; Ensure the branch opens and closes on time.&Oslash; Maintain service quality, billing accuracy, and customer satisfactionas per HG standards.&Oslash; Keep the branch clean, hygienic, and safe at all times.&Oslash; Prevent wastage of materials and supplies.&Oslash; Maintain adequate stock and avoid shortagesGuest Service &amp; Relationship Management: &Oslash; Ensure every customer is greeted politely and served promptly.&Oslash; Handle complaints professionally and report serious cases to HO.&Oslash; Collect and forward customer feedback.&Oslash; Enhance service quality through proactive customer engagement.&Oslash; Maintain knowledge of in-house services and promotions to assistguests.Cleanliness &amp; Maintenance: &Oslash; Ensure the dining area, counters, and washrooms are clean andhygienic.&Oslash; Monitor housekeeping and sanitation schedules.&Oslash; Report any maintenance or repair needs to HO.Inventory Control (Service Related): &Oslash; Submission of monthly inventory of all FOH items including eatingutensils and assets.&Oslash; Monitor service-related stock items (packaging, supplies, andcleaning items).&Oslash; Prevent wastage and ensure availability of necessary supplies.&Oslash; Maintain accurate record-keeping and assist with audits.Sales &amp; Business Development: &Oslash; Support sales growth through quality service, upselling, andpromotions.&Oslash; Monitor competitor practices and suggest improvements.&Oslash; Meet daily, weekly, and monthly sales targets.&Oslash; Maintain accurate cash, POS, and billing records.&Oslash; Deposit daily sales to the company account without delay.&Oslash; Keep petty cash and branch expenses within approved limits ..Reporting &amp; Communication: &Oslash; Send daily reports on sales, stock, attendance, and expenses to HO.&Oslash; Report any operational or staff issues immediately.&Oslash; Respond to all calls, messages, and instructions from HO withoutdelay.&Oslash; Coordinate with the kitchen team only for smooth food service.Job Type: Full-timeApplication Question(s):<ul><li>What is your expected salary?</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>Branch Management: 5 years (Preferred)</li></ul>Work Location: In person

Restaurant Branch Manager