Qureos Mentor

ElGouna Film Festival

<div><div><b>Role Brief:</b><br>
The Account Management Director is responsible for overseeing client relationships, leading the account management team, and ensuring the successful delivery of events that exceed client expectations. This role plays a strategic and commercial function, serving as the voice of the client internally while maximizing client satisfaction, retention, upselling opportunities, and overall revenue growth.<br>
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<b>Strategic Planning:</b></div><ul><li>
Collaborate with CCO/CEO on strategic planning for client portfolio development.</li><li>
Provide insights into industry trends and client behavior to shape service offerings.</li><li>
Identify upselling opportunities and consultative solutions to expand client value and retention.</li></ul><div><br>
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Client Relationship Management:</b></div><ul><li>
Build and maintain strong, long-term relationships with key clients across sectors.</li><li>
Serve as the primary escalation point for major accounts, resolving issues proactively and diplomatically.</li><li>
Translate client needs into clear creative and operational briefs, ensuring alignment with scope, budget, and timeline.</li><li>
Act as a key liaison between clients and internal departments throughout the event lifecycle.</li><li>
Ensure account team participation in internal debriefs and post-event evaluations.</li></ul><div></div><div><b><br>
Project Oversight &amp; Delivery:</b></div><ul><li>
Ensure seamless handover from business development to account management.</li><li>
Oversee briefing processes, timelines, and communication flow between account managers and internal departments (creative, production, ops).</li><li>
Monitor project health: deadlines, budget control, deliverables, and client satisfaction.</li><li>
Review all major client deliverables (presentations, concepts, budgets) before submission.</li><li>
Own the documentation of key client deliverables, lessons learned, and best practices, ensuring continuous knowledge transfer and alignment with standardized processes.</li></ul><div></div><div><b><br>
Team Leadership &amp; Performance Management:</b></div><ul><li>
Approve annual departmental budget including manpower plan and resource requirements to support strategic objectives.</li><li>
Set clear departmental goals to lead team members and monitor their progress &amp; development to support the achieving the department&rsquo;s strategies and drive accountability.</li><li>
Conduct a competency-based performance reviews for direct subordinates to assess skill levels,</li><li>
identify development needs, and align individual performance with organizational goals.</li></ul><div><br>
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Education:</b></div><ul><li>
Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field (MBA is a plus).</li></ul><div><br>
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Experience:</b></div><ul><li>
10+ years of experience in account management, preferably in events, advertising, or experiential marketing.</li><li>
Proven leadership experience managing client-facing teams.</li></ul><div></div><b><br>
About Elgouna Film Festival:</b><p><br>
El Gouna Film Festival, founded in 2017, is one of the leading festivals in the MENA region. GFF aims to showcase a wide variety of films for a passionate and knowledgeable audience, while fostering better communication between cultures through the art of filmmaking. Its goal is to connect filmmakers from the region with their international counterparts in the spirit of cooperation and cultural exchange. The festival is committed to the discovery of new voices and strives to be a catalyst for the development of cinema in the Arab world, especially through its industry arm CineGouna Platform.</p></div>

Account Director

<div><div><b>Role Overview:</b><br>
We are seeking a highly poised, articulate, and exceptionally organized Executive &amp; Personal Assistant (PA) to provide comprehensive, 1/1 support to our Executive Director. This dual-capacity role requires a seamless blend of professional executive support and personal assistance.<br>
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The ideal candidate will serve as the Executive Director's gatekeeper and trusted confidante, managing corporate operations and personal logistics with discretion, efficiency, and sophistication.<br>
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<b>Key Responsibilities.</b><br>
<b>Executive &amp; Business Support:</b></div><ul><li>
Calendar &amp; Meeting Management: Manage and optimize the Executive Director&rsquo;s daily schedule, anticipating conflicts and prioritizing high-value engagements.</li><li>
Correspondence: Draft, edit, and review high-level emails, reports, and presentations. Act as the primary point of contact for internal and external stakeholders, including diplomatic partners, NGOs, sponsors, and internal festival departments (Marketing, Guest Relations, Operations).</li><li>
Corporate Travel: Coordinate complex international and domestic business itineraries, including flights, visas, ground transportation, and luxury accommodations.</li></ul><div><br>
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Personal Assistance &amp; Lifestyle Management:</b></div><ul><li>
Personal Logistics: Oversee personal schedules, family obligations, private appointments, and lifestyle management duties.</li><li>
Travel &amp; Accommodation: Handle all personal travel arrangements, holiday bookings, and accommodation logistics, ensuring a seamless experience.</li><li>
Errands &amp; Special Projects: Manage ad-hoc personal requests, event planning, and gifting. Provide high-level administrative support on sensitive, VVIP festival logistics, including international talent accommodation tracking, high-profile guestlists, and ceremonial seating arrangements.</li></ul><div><br>
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Candidate Profile &amp; Requirements.</b><br>
<b>Experience &amp; Technical Skills:</b></div><ul><li>
Experience: Minimum of 5+ years of proven experience as a Personal Assistant or Executive Assistant supporting C-suite executives or high-net-worth individuals (HNWIs).</li><li>
Language Fluency: Near-native or fluent written and spoken English is mandatory. Arabic or additional languages are a strong asset.</li><li>
Tech Savviness: High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and calendar management tools.</li></ul><div><br>
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Appearance, Demeanor &amp; Availability:</b></div><ul><li>
Presentability &amp; Image: Exceptional personal presentation, grooming, and professional etiquette. You will be representing the Executive Director in high-profile settings.</li><li>
High Flexibility &amp; Mobility: Must possess the ability and willingness to travel frequently at short notice, both domestically and internationally.</li><li>
Availability: Due to the 24/7 nature of high-level personal assistance, the ideal candidate possesses complete schedule flexibility, free from restrictive personal or familial ties that would limit spontaneous travel or extended working hours.</li></ul><div><br>
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Core Competencies:</b></div><ul><li>
Discretion: Absolute commitment to maintaining confidentiality and protecting privacy.</li><li>
Proactivity: A forward-thinker who can anticipate needs before they arise and solve problems independently.</li><li>
Resilience: Ability to thrive in a fast-paced, high-pressure environment with changing priorities.</li></ul><br>
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About Elgouna Film Festival:</b><p><br>
El Gouna Film Festival, founded in 2017, is one of the leading festivals in the MENA region. GFF aims to showcase a wide variety of films for a passionate and knowledgeable audience, while fostering better communication between cultures through the art of filmmaking. Its goal is to connect filmmakers from the region with their international counterparts in the spirit of cooperation and cultural exchange. The festival is committed to the discovery of new voices and strives to be a catalyst for the development of cinema in the Arab world, especially through its industry arm CineGouna Platform.</p></div>

Personal Assistant - Executive Director

Join ElGouna Film Festival and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ElGouna Film Festival

About Company

Account Director

Personal Assistant - Executive Director