Qureos Mentor

ElGouna Film Festival

<div><div><b>Position Overview:</b><br>
We are seeking a highly experienced, service-driven, and resourceful <b>Guest Relations Manager</b> to lead the guest relations team at the El Gouna Film Festival. The Guest Relations Manager will oversee all aspects of guest experience and hospitality, ensuring that filmmakers, talents, industry professionals, and VIPs enjoy a seamless and memorable festival journey.<br>
</div><div>
As the key point of contact for guest services, the Manager will be responsible for planning, coordination, and execution of all guest logistics while managing a team of liaisons and collaborating with internal departments. This leadership role requires excellent organizational skills, strong interpersonal abilities, and proven experience in managing high-profile guests in a fast-paced cultural or entertainment setting.<br>
</div><div><b>
Key Responsibilities:</b></div><div><b>
Leadership &amp; Strategy:</b></div><ul><li>
Develop and implement the festival&rsquo;s guest relations strategy in alignment with overall festival objectives.</li><li>
Lead, train, and supervise the guest relations team, ensuring consistency in service delivery.</li>
Anticipate guest needs and proactively create solutions to enhance their overall festival experience.<br>
<li>
</li></ul><div><b>
Guest Experience &amp; Hospitality:</b></div><ul><li>
Oversee logistics for guest travel, accommodations, accreditation, and daily scheduling.</li><li>
Serve as the primary point of contact for VIPs, talents, and industry professionals before and during the festival.</li><li>
Ensure high standards of hospitality and personalized service for all guests.</li>
Manage sensitive information with discretion and professionalism.<br>
<li>
</li></ul><div><b>
Cross-Department Coordination:</b></div><ul><li>
Work closely with PR, Media, Hospitality, and Transportation teams to ensure smooth guest movements and availability for public appearances.</li><li>
Collaborate with the Programming and Operations departments to align guest needs with festival activities.</li>
Maintain strong relationships with partner hotels, transport providers, and service vendors.<br>
<li>
</li></ul><div><b>
On-Site Festival Management:</b></div><ul><li>
Lead the guest relations team on the ground to coordinate arrivals, red carpet appearances, screenings, panels, and media engagements.</li><li>
Troubleshoot and resolve last-minute issues quickly and effectively.</li>
Ensure real-time communication between guests and festival departments.<br>
<li>
</li></ul><div><b>
Reporting &amp; Follow-Up:</b></div><ul><li>
Oversee preparation of guest reports, daily recaps, and post-festival evaluations.</li><li>
Manage guest databases, ensuring accuracy and updates for future editions.</li>
Provide insights and recommendations to improve guest services in subsequent years.<br>
<li>
</li></ul><div><b>
Qualifications &amp; Requirements:</b></div><ul><li>
3&ndash;5 years of experience in guest relations, hospitality management, VIP services, or event management&mdash;preferably within the film, entertainment, or cultural sector.</li><li>
Proven track record of managing high-profile guests, teams, and large-scale logistics.</li><li>
Excellent leadership, organizational, and problem-solving skills.</li><li>
Exceptional communication abilities in both English and Arabic (written and verbal).</li><li>
Professional demeanor, discretion, and confidence in engaging with international industry figures and VIPs.</li><li>
Ability to remain calm and effective under pressure, with flexibility to work long hours during the festival period (including evenings and weekends).</li><li>
Strong knowledge of hospitality and event systems; proficiency in Google Suite is required.</li>
A passion for cinema, culture, and delivering world-class guest experiences.<br>
<li>
</li></ul><div><b>
About El Gouna Film Festival</b></div><div>
Founded in 2017, El Gouna Film Festival (GFF) is one of the leading cultural events in the MENA region. GFF showcases a wide variety of films for a passionate and knowledgeable audience while fostering communication between cultures through the art of cinema. The festival is committed to connecting filmmakers from the region with international industry professionals, encouraging dialogue, cooperation, and cultural exchange. Through its industry arm, CineGouna Platform, GFF supports the discovery of new voices and contributes to the growth of cinema in the Arab world.</div><br>
<b>
About Elgouna Film Festival:</b><p><br>
El Gouna Film Festival, founded in 2017, is one of the leading festivals in the MENA region. GFF aims to showcase a wide variety of films for a passionate and knowledgeable audience, while fostering better communication between cultures through the art of filmmaking. Its goal is to connect filmmakers from the region with their international counterparts in the spirit of cooperation and cultural exchange. The festival is committed to the discovery of new voices and strives to be a catalyst for the development of cinema in the Arab world, especially through its industry arm CineGouna Platform.</p></div>

Guest Relations Manager

<div><div><b>Position Overview:</b><br>
We are looking for a dynamic, personable, and highly organized <b>Guest Relations Liaison</b> to join the El Gouna Film Festival team. This role is central to ensuring a seamless and memorable experience for our distinguished guests, talents, and industry professionals throughout the festival. The Guest Relations Liaison will serve as the bridge between guests, hospitality partners, and internal departments, providing first-class service and smooth coordination at every step.<br>
</div><div><b>
Key Responsibilities:</b></div><div><b>
Guest Experience &amp; Hospitality:</b></div><ul><li>
Support in implementing the festival&rsquo;s guest relations strategy, ensuring all guests receive exceptional care and support.</li><li>
Coordinate logistics for filmmakers, talent, industry professionals, and VIP guests, including arrivals, departures, accommodations, and daily schedules.</li><li>
Act as the first point of contact for guest inquiries, offering solutions and assistance with professionalism and discretion.</li>
Ensure timely communication with guests regarding festival updates, schedules, and appearances.<br>
<li>
</li></ul><div><b>
Coordination &amp; Liaison:</b></div><ul><li>
Work closely with hospitality, transportation, and accreditation teams to guarantee smooth operations and guest movement.</li><li>
Collaborate with the PR and Media teams to align guest availability with press opportunities and public appearances.</li>
Liaise with internal departments to ensure guests&rsquo; needs are anticipated and met.<br>
<li>
</li></ul><div><b>
On-Site Festival Support:</b></div><ul><li>
Accompany guests during the festival to support their participation in screenings, panels, press activities, and red carpet events.</li><li>
Troubleshoot and resolve any last-minute changes or challenges with flexibility and composure.</li>
Provide real-time communication between guests and festival departments to ensure a seamless flow of events.<br>
<li>
</li></ul><div><b>
Reporting &amp; Follow-Up:</b></div><ul><li>
Assist in preparing guest-related reports, including schedules, daily recaps, and feedback collection.</li>
Support in maintaining guest databases and contact lists for future editions of the festival.<br>
<li>
</li></ul><div><b>
Qualifications &amp; Requirements:</b></div><ul><li>
1&ndash;3 years of experience in guest relations, hospitality, talent management, or event coordination&mdash;ideally within entertainment, culture, or high-profile events.</li><li>
Strong interpersonal and communication skills in both English and Arabic (written and verbal).</li><li>
Exceptional organizational skills with the ability to multitask and manage competing priorities.</li><li>
Professional presence and confidence in engaging with high-profile individuals and international guests.</li><li>
Ability to remain calm, resourceful, and solution-oriented under pressure.</li><li>
Flexible to work long hours during the festival period, including evenings and weekends.</li><li>
Proficiency in Google Suite and experience with scheduling/CRM systems is a plus.</li>
A team player with a proactive attitude and passion for film, arts, and culture.<br>
<li>
</li></ul><div><b>
About El Gouna Film Festival:</b></div><div>
Founded in 2017, El Gouna Film Festival (GFF) is one of the leading cultural events in the MENA region. GFF aims to showcase a wide variety of films for a passionate and knowledgeable audience, while fostering communication between cultures through the art of cinema. The festival is dedicated to connecting filmmakers from the region with international industry professionals, fostering dialogue, cooperation, and cultural exchange. With its industry arm, CineGouna Platform, GFF is committed to discovering new voices and supporting the development of cinema in the Arab world.</div><br>
<b>
About Elgouna Film Festival:</b><p><br>
El Gouna Film Festival, founded in 2017, is one of the leading festivals in the MENA region. GFF aims to showcase a wide variety of films for a passionate and knowledgeable audience, while fostering better communication between cultures through the art of filmmaking. Its goal is to connect filmmakers from the region with their international counterparts in the spirit of cooperation and cultural exchange. The festival is committed to the discovery of new voices and strives to be a catalyst for the development of cinema in the Arab world, especially through its industry arm CineGouna Platform.</p></div>

Guest Relations Liaison

<div><div><b>Position Overview:</b><br>
We are looking for a <b>Rockstar, Spirited, Outgoing, and energetic Events Manager</b>, who will play a key role in planning, coordinating, and executing the exciting line-up of events during the El Gouna Film Festival. The Events Manager will work closely with the Events Director and internal departments to ensure seamless event delivery &mdash; from screenings, red carpets, and press events to panels, gala dinners, and community activations.<br>
</div><div>
This is a dynamic, fast-paced role that requires strong organizational skills, creative problem-solving, and the ability to manage multiple projects under pressure.<br>
</div><div><b>
Key Responsibilities:</b></div><div><b>
Event Planning &amp; Coordination:</b></div><ul><li>
Support in the planning and execution of the festival&rsquo;s events calendar.</li><li>
Manage event timelines, schedules, logistics, and operations to ensure smooth delivery.</li><li>
Conduct site inspections and coordinate with vendors, suppliers, and partners.</li>
Assist in preparing budgets, monitoring expenses, and ensuring cost-effective execution.<br>
<li>
</li></ul><div><b>
Cross-Department Collaboration:</b></div><ul><li>
Work with PR, Guest Relations, and Hospitality teams to align event logistics with festival objectives.</li><li>
Ensure consistent communication across departments regarding event details and requirements.</li>
Coordinate with external stakeholders, sponsors, and local authorities for approvals and support.<br>
<li>
</li></ul><div><b>
On-Site Festival Support:</b></div><ul><li>
Act as a key on-site manager during festival events, ensuring smooth operations and guest satisfaction.</li><li>
Supervise event staff and volunteers, providing clear direction and oversight.</li>
Troubleshoot last-minute issues quickly and effectively.<br>
<li>
</li></ul><div><b>
Reporting &amp; Follow-Up:</b></div><ul><li>
Prepare post-event reports, evaluations, and recommendations for improvement.</li>
Contribute to the development of systems to measure event success and guest feedback.<br>
<li>
</li></ul><div><b>
Qualifications &amp; Requirements:</b></div><ul><li>
4&ndash;6 years of experience in event management, live entertainment, or cultural festivals.</li><li>
Strong organizational and multitasking skills; comfortable managing multiple projects simultaneously.</li><li>
Excellent communication and interpersonal skills in both English and Arabic.</li><li>
Proven experience in managing vendors, budgets, and contracts.</li><li>
Professional presence and confidence in working with high-profile guests, partners, and stakeholders.</li><li>
Ability to work long hours during the festival period, including evenings and weekends.</li><li>
Hands-on leadership skills to guide staff and volunteers.</li>
A proactive team player with creativity, flexibility, and a passion for cinema and cultural events.<br>
<li>
</li></ul><div><b>
About El Gouna Film Festival:</b></div><div>
El Gouna Film Festival, founded in 2017, is one of the leading festivals in the MENA region. GFF aims to showcase a wide variety of films for a passionate and knowledgeable audience while fostering communication between cultures through the art of cinema. Its goal is to connect filmmakers from the region with their international counterparts in the spirit of cooperation and cultural exchange. The festival is committed to the discovery of new voices and strives to be a catalyst for the development of cinema in the Arab world, especially through its industry arm, CineGouna Platform.</div><br>
<b>
About Elgouna Film Festival:</b><p><br>
El Gouna Film Festival, founded in 2017, is one of the leading festivals in the MENA region. GFF aims to showcase a wide variety of films for a passionate and knowledgeable audience, while fostering better communication between cultures through the art of filmmaking. Its goal is to connect filmmakers from the region with their international counterparts in the spirit of cooperation and cultural exchange. The festival is committed to the discovery of new voices and strives to be a catalyst for the development of cinema in the Arab world, especially through its industry arm CineGouna Platform.</p></div>

Events Manager

Join ElGouna Film Festival and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ElGouna Film Festival

ABOUT_COMPANY

Guest Relations Manager

Guest Relations Liaison

Events Manager