Qureos Mentor

Elite Group Holding

<div>
 
 The Fleet Sales Manager is responsible for overseeing the fleet sales division of the company, managing a team of sales professionals, and driving sales growth by acquiring and maintaining business relationships with corporate, governmental, and large fleet customers. This role includes managing fleet accounts, identifying new opportunities, and ensuring high levels of customer satisfaction.
 
 
 
 
 
 DUTIES AND RESPONSIBILITIES:
 
 
 1.Sales Strategy &amp; Planning:
 
 
 oDevelop and implement effective sales strategies to meet or exceed fleet sales targets.
 
 
 oIdentify potential fleet customers and develop approaches for new business opportunities.
 
 
 oCollaborate with the sales team to set quotas, forecast sales, and analyze market trends.
 
 
 
 
 
 2.Account Management:
 
 
 oBuild and maintain long-term relationships with fleet customers, including corporate clients, government bodies, and other large organizations.
 
 
 oManage customer accounts, ensuring that service delivery meets client expectations.
 
 
 oConduct regular reviews with fleet clients to address their requirements and offer suitable solutions.
 
 
 
 
 
 3.Team Management:
 
 
 oLead, train, and manage a team of fleet sales representatives.
 
 
 oProvide mentorship and support to enhance the team&rsquo;s performance.
 
 
 oMonitor individual sales performance and help the team to achieve their sales goals.
 
 
 
 
 
 4.Customer Service:
 
 
 oEnsure excellent customer service by addressing issues and resolving complaints in a timely manner.
 
 
 oMaintain high customer satisfaction by ensuring timely delivery and support.
 
 
 oWork closely with the service department to ensure vehicles meet quality and safety standards before delivery.
 
 
 
 
 
 5.Negotiations &amp; Contracts:
 
 
 oNegotiate contracts, pricing, and terms with fleet customers, ensuring the profitability of each deal.
 
 
 oEnsure that contracts are aligned with company policies and legal requirements.
 
 
 oMonitor contract compliance and follow up on contract renewals.
 
 
 
 
 
 6.Market Research &amp; Analysis:
 
 
 oStay updated on industry trends, competitor activities, and emerging markets.
 
 
 oConduct market analysis to understand customer needs, preferences, and purchasing behavior.
 
 
 oUse market insights to adjust sales strategies and introduce new offerings.
 
 
 
 
 
 7.Reporting &amp; Analysis:
 
 
 oProvide regular reports to senior management on sales performance, forecasts, and market conditions.
 
 
 oAnalyze sales data to identify trends, track KPIs, and develop actionable insights.
 
 
 
 
 
 8.Cross-functional Collaboration:
 
 
 oWork with marketing teams to develop promotional campaigns targeted at fleet customers.
 
 
 oCoordinate with finance and legal departments to ensure smooth execution of fleet deals.
 
 
 oCollaborate with the inventory and logistics teams to ensure the availability of vehicles for fleet sales.
 
 
 
 
 
 9.Budgets and Financials:
 
 
 oMonitor and control budget of the department/business unit.
 
 
 oReview and continuously update the financial tracking mechanisms and measurements in compliance with standard accounting principles.
 
 
 
 
 
 10.People Responsibility:
 
 
 oDefine goals for team members and evaluates performance as per the Elite Group performance management process.
 
 
 oProvide feedback and coaching on an ongoing basis.
 
 
 oIdentify training and development needs of the Department/Unit to ensure ongoing capability development.
 
 
 oProvide guidance and ensure transparent communication to manage career aspiration.
 
 
 
 
 
 11.Self-Management:
 
 
 oSet performance goals at the beginning of the year in discussion with the reporting manager and ensure that the goals are achieved during the course of the year.
 
 
 oStrive to achieve the highest levels of proficiency on all competencies and skills required to perform the role.
 
 
 oIdentify the training and development requirements for self to ensure on going capability development.
 
 
 
 
 
 12.Health, Safety and Environment:
 
 
 oEnsure compliance to all relevant safety, quality and environmental management policies, procedures and controls to guarantee employee safety, legislative compliance, delivery of high quality products/service and a responsible environmental attitude.
 
 
 
 
 
 13.Policies and Processes:
 
 
 oProvide inputs and suggestions for the continuous improvement of Department/Unit practices taking into account external and internal/ group level best practices to improve efficiency and effectively manage changes in business environment.
 
 
 oManage the development, implementation and regular review of the Department/Unit policies, procedures and systems to ensure consistent and systematic application of best practices providing timely and effective support to concerned users.
 
 
 
</div>

Fleet Sales Manager

<div>
 
 A Marketing Coordinator plays a pivotal role as it contributes to the smooth functioning of marketing activities across the Marketing Department.
 
 
 
 
 
 
 
 DUTIES AND RESPONSIBILITIES:
 
 
 
 
 
 
 
 
 
 Event Coordination:
 
 
 
 <ul>
 <li>
 Coordinate all events as per the annual Marketing Calendar i.e. product launches, customer loyalty events, showroom events, etc.
 </li>
 <li>
 Follow-through event timelines, budgets, and logistics.
 </li>
 <li>
 Coordinate with all subdivisions for their deliverables towards the event i.e. creatives, written content, brochures, invites, etc.
 </li>
 </ul>
 
 
 
 
 
 Collaborations, 3rd Party Vendor and Sponsor Relations:
 
 
 <ul>
 <li>
 Search, identify, negotiate with, and manage relationships with event vendors, sponsors, and partners.
 </li>
 <li>
 Ensure contracts and agreements are in place with all suppliers.
 </li>
 <li>
 Coordinate with 3rd party vendors.
 </li>
 </ul>
 
 
 
 
 
 Logistics Management:
 
 
 <ul>
 <li>
 Oversee event logistics, and all event-related transportation arrangements.
 </li>
 <li>
 Coordinate the setup and takedown of event materials and exhibits.
 </li>
 </ul>
 
 
 
 
 
 Attendee Registration and Support:
 
 
 <ul>
 <li>
 Manage attendee registration process, and regularly coordinate with CRM for any required update.
 </li>
 <li>
 Provide support and assistance to event attendees, VIPs, suppliers, vendors, etc.
 </li>
 </ul>
 
 
 
 
 
 Departmental Coordination:
 
 
 
 
 
 
 
 Calendar Administration:
 
 
 <ul>
 <li>
 Coordinate the marketing department's event calendar, deadlines, and schedules and coordinate with the sub-departments to ensure timely submission and completion of deliverables.
 </li>
 </ul>
 
 
 
 
 
 Budget Administration:
 
 
 <ul>
 <li>
 Assist in tracking marketing budgets, including event-specific budgets.
 </li>
 </ul>
 
 
 
 
 
 Document and Data Management:
 
 
 <ul>
 <li>
 Organize and maintain marketing documents, reports, and database.
 </li>
 <li>
 Manage, archive, and organize marketing material on the company shared folder and to keep a record of all departmental assets and reconcile with respective departments such as IT, HR, Finance etc.
 </li>
 </ul>
 
 
 
 
 
 Meeting Coordination:
 
 
 <ul>
 <li>
 Schedule and coordinate marketing meetings, including preparing agendas and minutes, and follow-up on action items.
 </li>
 </ul>
 
 
 
 
 
 Create Comprehensive Reports:
 
 
 <ul>
 <li>
 Collate and generate reports on marketing activities, event performance, and budget utilization.
 </li>
 <li>
 Provide data and analytics to measure the effectiveness of marketing efforts.
 </li>
 </ul>
 
 
 
 
 
 Cross-Departmental Collaboration:
 
 
 <ul>
 <li>
 Collaborate with team members as well as other departments such as Sales and CRM, to ensure marketing initiatives are aligned with the overall marketing strategy and ensure KPIs are met.
 </li>
 <li>
 Act as a liaison between the marketing department and other internal or external stakeholders; and facilitate communication, coordinate meetings and ensure that information flows smoothly across various stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Administrative Support:
 
 
 <ul>
 <li>
 Assist in administrative tasks such as handling email correspondence, phone calls, and managing office supplies.
 </li>
 <li>
 Coordinate with the team members to ensure all requirements such as software, gadgets etc. are available.
 </li>
 </ul>
 
 
 
 
 
 Procurement Support:
 
 
 <ul>
 <li>
 Coordinating with vendors to ensure that they deliver on time and meet quality standards.
 </li>
 <li>
 Review purchase orders to ensure that they are complete and accurate.
 </li>
 </ul>
 
 
</div>

Marketing Coordinator

<div>
 
 The Operations-In-Charge oversees and manages the day-to-day operations of an auto dealership. This role is crucial in ensuring the smooth functioning of the dealership and the satisfaction of customers. The following are typical duties and responsibilities associated with this position.
 
 
 
 
 
 DUTIES AND RESPONSIBILITIES:
 
 
 
 
 
 Leadership and Team Management:
 
 
 &bull;Supervision: Supervise and manage staff within the operations department, including sales support staff, administrative personnel, and service coordinators.
 
 
 &bull;Training: Provide training and guidance to employees to ensure they understand their roles and responsibilities effectively.
 
 
 Process Optimization:
 
 
 &bull;Workflow Management: Develop and optimize workflow processes to enhance efficiency and customer satisfaction.
 
 
 &bull;Inventory Management: Oversee inventory management, ensuring that the dealership has an adequate stock of vehicles and spare parts.
 
 
 &bull;Quality Control: Implement quality control measures to maintain the highest standards in vehicle servicing and customer interactions.
 
 
 Customer Service:
 
 
 &bull;Customer Satisfaction: Monitor customer feedback and implement strategies to enhance customer satisfaction levels.
 
 
 &bull;Issue Resolution: Address customer complaints and issues promptly and professionally to maintain a positive dealership image.
 
 
 Financial Management:
 
 
 &bull;Budgeting: Assist in budget preparation and manage departmental expenses within the allocated budget.
 
 
 &bull;Profitability: Implement strategies to maximize profitability, including upselling services and accessories.
 
 
 Compliance and Regulations:
 
 
 &bull;Legal Compliance: Ensure that the dealership operations comply with all relevant laws, regulations, and industry standards.
 
 
 &bull;Documentation: Oversee the maintenance of accurate and up-to-date records related to vehicle sales, service, and customer interactions.
 
 
 Reporting:
 
 
 &bull;Performance Reports: Generate regular reports on departmental performance, sales figures, customer feedback, and other relevant metrics.
 
 
 &bull;Analysis: Analyze reports to identify trends, challenges, and opportunities for improvement.
 
 
 Marketing and Sales Support:
 
 
 &bull;Promotions: Collaborate with the marketing department to plan and execute promotional events and campaigns.
 
 
 &bull;Sales Support: Provide support to the sales team, ensuring they have the necessary resources and information to meet sales targets.
 
 
 Vendor Management:
 
 
 &bull;Supplier Relations: Manage relationships with vehicle suppliers, spare parts providers, and other vendors to ensure timely and cost-effective procurement.
 
 
 Continuous Improvement:
 
 
 &bull;Process Enhancement: Continuously assess departmental processes and implement improvements to increase efficiency and customer satisfaction.
 
 
 &bull;Training: Stay updated with industry trends and provide training to employees to keep them informed about the latest developments.
 
 
 
 
 
 QUALIFICATIONS:
 
 
 
 
 
 &bull;Bachelor&rsquo;s degree in business administration, automotive management, or related field (preferred).
 
 
 &bull;Fluent in Arabic language.
 
 
 &bull;Previous experience in automotive dealership operations or a related role.
 
 
 &bull;Strong leadership and team management skills.
 
 
 &bull;Excellent communication and interpersonal abilities.
 
 
 &bull;Financial acumen and budget management skills.
 
 
 &bull;Knowledge of automotive industry regulations and standards.
 
 
 &bull;Problem-solving and decision-making capabilities.
 
 
 &bull;Proficiency in relevant software applications for data analysis and reporting.
 
 
 
</div>

Operations-In-Charge

Join Elite Group Holding and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Elite Group Holding

ABOUT_COMPANY

Fleet Sales Manager

Marketing Coordinator

Operations-In-Charge