Qureos Mentor

Elite Style Polyclinic

TELESALES EXECUTIVEAesthetic Lifestyle PolyclinicJob Type: Full-time Experience Required: Minimum 3 years in Sales (Mandatory)Job Overview:We are seeking a dynamic and experienced Telesales Executive to join our growing aesthetic lifestyle polyclinic. The ideal candidate will be responsible for promoting our comprehensive range of aesthetic treatments, wellness services, and medical procedures through effective telesales strategies, lead generation, and appointment conversions.Key Responsibilities:<ul><li>Generate leads through outbound calling campaigns for aesthetic and wellness services Handle inbound inquiries regarding aesthetic treatments, wellness programs, and medical services Promote polyclinic services including aesthetic procedures, dermatology, weight management, anti-aging treatments, and lifestyle wellness programs Convert inquiries into confirmed appointments and consultations Explain treatment procedures, benefits, pricing, packages, and special offers to potential clients Follow up with prospective clients through calls, WhatsApp, and email Maintain and update customer database in CRM system Achieve and exceed monthly sales targets and KPIs Schedule appointments with doctors and specialists as per client requirements Build long-term relationships with clients for repeat business and referrals Handle customer objections professionally and provide solutions Coordinate with medical staff and front desk for seamless appointment management Stay updated on new treatments, technologies, and promotional campaigns Prepare daily, weekly, and monthly sales reports</li></ul>Required Qualifications:Essential: Minimum 3 years of proven telesales/sales experience (Mandatory) Excellent communication skills in English (Arabic/Hindi is an advantage) Strong track record of achieving sales targets Experience in B2C sales and customer relationship managementPreferred: Prior experience in healthcare, aesthetic, wellness, or polyclinic industry Knowledge of aesthetic treatments, skincare, and wellness services Experience with CRM software and sales management tools Understanding of medical terminology related to aestheticsSkills Required:&#10003; Exceptional telephone etiquette and persuasive communication &#10003; Strong negotiation and closing skills &#10003; Ability to understand client needs and recommend appropriate treatments &#10003; Active listening and consultative selling approach &#10003; Confident personality with positive attitude &#10003; Resilience to handle rejection and maintain motivation &#10003; Excellent organizational and multitasking abilities &#10003; Proficiency in MS Office, CRM systems, and email communication &#10003; Customer-centric mindset with professional approach &#10003; Self-driven and target-oriented personalityKey Performance Indicators (KPIs):<ul><li>Number of calls made per day Lead conversion rate Appointment booking ratio Monthly revenue generation Customer satisfaction scores Follow-up completion rate</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Do you have Tele Sales Prior experience in healthcare, aesthetic, wellness, or polyclinic industry </li></ul>Experience:<ul><li> healthcare, aesthetic, wellness, or polyclinic industry : 3 years (Required)</li></ul>

Telesales Representative

FEMALE RECEPTIONISTAesthetic ClinicJob Type: Full-time Experience Required: Minimum 3 years in Reception/Front Desk (Mandatory) Gender: Female (As per business requirement)Job Overview:We are looking for a professional, well-groomed, and experienced Female Receptionist to be the face of our aesthetic clinic. The ideal candidate will manage front desk operations, handle client inquiries, coordinate appointments, and ensure exceptional customer service while maintaining the clinic's premium standards.Key Responsibilities:Front Desk Management: &bull; Greet and welcome clients in a warm, professional manner &bull; Manage the reception area ensuring it remains clean, organized, and presentable &bull; Answer incoming calls, emails, and WhatsApp messages promptly and professionally &bull; Handle walk-in clients and provide information about treatments and services &bull; Maintain visitor logbook and client recordsAppointment Management: &bull; Schedule, confirm, and coordinate client appointments with doctors and specialists &bull; Manage appointment calendar efficiently to optimize clinic operations &bull; Send appointment reminders via call, SMS, or WhatsApp &bull; Handle appointment cancellations and rescheduling requests &bull; Coordinate with medical staff regarding patient flowClient Service: &bull; Provide detailed information about aesthetic treatments, procedures, and pricing &bull; Address client queries and concerns professionally &bull; Ensure smooth patient check-in and check-out process &bull; Collect payments and issue receipts &bull; Maintain client confidentiality and privacy at all times &bull; Follow up with clients for feedback and future appointments &bull; Handle client complaints tactfully and escalate when necessaryAdministrative Tasks: &bull; Maintain accurate client database and records in clinic management system &bull; Update patient files and medical records as required &bull; Prepare daily appointment schedules and reports &bull; Manage clinic inventory of brochures, forms, and stationery &bull; Coordinate with other departments for seamless operations &bull; Handle petty cash and maintain recordsRequired Qualifications:Essential: &bull; Minimum 3 years of experience as Receptionist/Front Desk (Mandatory) &bull; Female candidates only &bull; Excellent communication skills in English (Arabic/Hindi is a strong advantage) &bull; Professional appearance and grooming &bull; Pleasant personality with customer-oriented approachPreferred: &bull; Experience in healthcare, aesthetic clinic, hospital, or medical facility &bull; Knowledge of aesthetic treatments and procedures &bull; Familiarity with clinic/hospital management software &bull; Experience handling cash and billing systemsSkills Required:&#10003; Exceptional communication and interpersonal skills &#10003; Professional telephone etiquette &#10003; Strong organizational and multitasking abilities &#10003; Excellent time management skills &#10003; Ability to work under pressure and handle multiple tasks &#10003; Proficiency in MS Office (Word, Excel, Outlook) &#10003; Basic computer and typing skills &#10003; Well-groomed and professional appearance &#10003; Patient, polite, and courteous demeanor &#10003; Problem-solving and conflict resolution skills &#10003; Attention to detail and accuracy &#10003; Team player with positive attitudePersonal Attributes:<ul><li>Presentable and professional appearance &bull; Friendly and approachable personality &bull; Calm and composed under pressure &bull; Reliable and punctual &bull; Maintains confidentiality &bull; Strong work ethics</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Do you have Experience in healthcare, aesthetic clinic, hospital, or medical facility &bull; Knowledge of aesthetic treatments and procedures &bull; Familiarity with clinic/hospital management software &bull; Experience handling cash and billing systems</li></ul>

FEMALE ARABIC SPEAKER RECEPTIONIST WITH CLINIC/HOSPITAL EXPERIENCE

Join Elite Style Polyclinic and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Elite Style Polyclinic

ABOUT_COMPANY

Telesales Representative

FEMALE ARABIC SPEAKER RECEPTIONIST WITH CLINIC/HOSPITAL EXPERIENCE