Qureos Mentor

elmenus

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 Job Description
 
 
 
 Role Scope:
 
 
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 Monitor and improve Rider Performance and Compliance
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 Responsible for reporting, containing, handling, and solving all on-ground activities/issues within the assigned zone.
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 Lead Rider Recruitment for all the zones in allocated cities
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 Responsible for assessment of any internal fleet promotions
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 Manage rider roster with proper allocation of shifts/breaks/off-days etc
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 Supervises rider onboarding and training schedule with Rider Trainer
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 Inventory management and usage compliance of Rider equipment&rsquo;s
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 Groom rider quality (behavior, appearance, professionalism, presentational etc)
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 Setting up a performance improvement plan to improve the performance of low-performing riders
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 Reduce rider complaints originating from customers
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 Accountable to handle/solve day-to-day/arising issues beyond his main scope that may affect the zone&rsquo;s performance.
 
 
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 </ul>
 Job requirements
 
 
 
 Skills &amp; Qualifications Needed
 
 
 
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 Bachelor's Degree
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 0-2 years of experience in the food/grocery tech industry is highly preferred
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 Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc
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 Strong communication skills, both written and verbal. English and Arabic are a plus.
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 Influencer and negotiator with good public speaking and presentation skills
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 People management skills: Experience in managing bigger groups of people
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 </ul>
</div>

Fleet Operation Supervisor

<div>
 
 Job Description
 
 
 
 Senior Product Analyst
 
 
 Contract: Full-time, permanent
 
 
 Location: Remote / Flexible
 
 
 
 Role Overview
 
 
 
 As a Senior Product Analyst, you&rsquo;ll partner closely with our Tech, Growth, Commercial, and Business Operations teams to uncover insights that improve conversion, retention, and customer satisfaction. You&rsquo;ll own the end-to-end analytics lifecycle from defining success metrics and ensuring accurate instrumentation to delivering actionable insights that drive product performance.
 
 
 This role blends analytical depth with business intuition. You&rsquo;ll be a key player in translating raw data into meaningful decisions that enhance customer experience and drive growth.
 
 
 
 Key Responsibilities
 
 
 
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 <li>
 Own end-to-end analysis of the user funnel to uncover drop-offs, quantify business impact, and identify actionable opportunities for improvement.
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 Partner with Tech to validate event tracking, ensure data accuracy, and strengthen instrumentation.
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 Define, monitor, and explain key performance metrics (conversion rate, retention, reorder rate, refund cycle time).
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 Correlate operational issues (delivery delays, promo or payment errors) with customer satisfaction trends.
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 Extract and quantify customer pain-points from reviews and support data to guide CX initiatives.
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 Design and evaluate experiments in collaboration with Growth, Commercial, and Operations teams.
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 Build and automate dashboards and recurring performance reports for leadership visibility.
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 Translate complex data into clear, visual, and actionable recommendations that influence decisions.
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 Drive a culture of data-driven decision-making across all business and technical functions.
 
 
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 </ul>
 Job requirements
 
 
 
 Required
 
 
 
 <ul>
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 5+ years of experience in product, growth, or business analytics within digital platforms (delivery, marketplace, or e-commerce).
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 Strong experience with data visualization and BI tools (Tableau, Metabase, or Looker).
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 Expertise in behavioral analytics platforms such as MoEngage, Mixpanel, Heap, Amplitude, or Google Analytics, with the ability to translate event-level data into actionable insights.
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 Demonstrated ability to perform funnel, cohort, and A/B test analysis, and to interpret results in a clear business and CX context.
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 Proficiency in SQL and Python (pandas, matplotlib, seaborn) or equivalent analytical tools.
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 Excellent communication and stakeholder management skills &mdash; able to present complex findings to both technical and non-technical audiences.
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 Good written and verbal communication in English.
 
 
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 </ul>
 
 Preferred
 
 
 
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 Experience collaborating with Tech, Growth, and Operations teams to optimize product performance and customer experience.
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 Working knowledge of event instrumentation and data pipeline concepts (GA4, BigQuery, Amplitude, PostHog).
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 Familiarity with customer experience measurement frameworks (NPS, CSAT, VOC)
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 Understanding of marketplace dynamics, including vendor performance, delivery reliability, and consumer satisfaction drivers.
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 </ul>
</div>

Senior Product Analyst

Join elmenus and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

elmenus

ABOUT_COMPANY

Fleet Operation Supervisor

Senior Product Analyst