Urwah Admin

Emaar Properties

<div><div>ABOUT THE COMPANY
Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world. 
Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.
Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline &lsquo;Where Life Happens&rsquo;, Address offers its guests opportunities to celebrate life and its most cherished moments. It&rsquo;s the ultimate Address. 
ABOUT THE FUNCTION
This Engineering function is responsible for maintenance and planning across the hotel to ensure full availability and serviceability of hotel facilities and to minimise disruption for guests. It is responsible for overseeing all repair work, preventative maintenance and reconstruction work is completed to standard, as well as ensuring functional emergency recovery plans. 
WHAT YOU WILL NEED TO SUCCEED
<ul><li>Minimum Certification in Maintenance Engineering or related Technical field / Degree in Electrical or Mechanical Engineering.
</li><li>Minimum of 2 years&rsquo; experience in a similar position in a 5-star hospitality company.
</li><li>Minimum 5 -6 years in Hospitality industry.
</li><li>Good knowledge of engineering budgeting and monthly forecasting. 
</li></ul>PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST
<ul><li>Oversee and ensure all operational tasks of the department are conducted in line with the service standards and procedures.
</li><li>Coaching and training on-the-job.
</li><li>Providing constructive feedback (on- and off-the-job).
</li><li>Analyzing operations and assigning resources accordingly.
</li><li>Conducting huddles during shifts to ensure seamless communication.
</li><li>Prevent complaints and ensure adequate service recovery where needed.
</li><li>Pro-actively communicate with fellow Ambassadors, always with the guest&rsquo;s interests at heart. 
 </li></ul>COMPETENCIES 
<ul><li>Put Customer First
</li><li>Drive for Results
</li><li>Learning
</li><li>Resilience
</li><li>Adaptability
</li></ul></div>WHAT WE BELIEVE IN 
At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate. 
Customer Focus
Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences. 
Ownership Mindset
No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete. 
Fast Paced
Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers. 
Talent and Tenacity
Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity. 
Adaptability
We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.</div>

Senior Duty Engineer|General Engineering (VAJ)

<div><div>ABOUT THE COMPANY 
Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world. 
Vida Hotels and Resorts, under the portfolio of Emaar Hospitality Group, is a refreshingly different urban hotel concept for the new generation of business executives, entrepreneurs and leisure travelers. Always located where they need to be, each Vida Hotel brings out the brands pillars in a unique and unconventional manner while focusing on the communities in which they operate in. 
The Dubai born lifestyle hub has become a trend-setter for the region&rsquo;s fast-growing boutique hotel sector and is home to those who appreciate fashion, art, design, and entrepreneurship. Being one of the first lifestyle hotel experiences in the region, the brand is repeatedly recognized as &lsquo;Best Boutique Hotel&rsquo; under several national and international titles. 
ABOUT THE FUNCTION 
This function is to ensure exceptional Dining Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our restaurants, by delighting them from welcome until farewell. 
WHAT YOU WILL NEED TO SUCCEED
<ul><li>Genuine service personality, with high EQ.
</li><li>Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.
</li><li>A minimum of one-year experience in a similar position in a 5-star hospitality company.
</li><li>A strong command of both written and spoken English is required; additional language is an asset. 
</li></ul>PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST
<ul><li>Conduct all operational tasks in F&amp;B Service while living up to service standards and procedures.
</li><li>Go the extra (s)mile where you can.
</li><li>Prevent complaints and ensure adequate service recovery where needed.
</li><li>Pro-actively communicate with fellow Ambassadors, always with the Guest&rsquo;s interests at heart. 
 </li></ul>COMPETENCIES
<ul><li>Put Customer First
</li><li>Drive for Results
</li><li>Learning
</li><li>Resilience
</li><li>Adaptability
</li></ul></div>WHAT WE BELIEVE IN
At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate. 
Customer Focus
Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences. 
Ownership Mindset
No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete. 
Fast Paced
Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers. 
Talent and Tenacity
Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity. 
Adaptability
We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.</div>

Senior Waiter|Lobby Lounge (VAJ)

<div>ABOUT THE FUNCTION 
Lead the Brand Experience performance within the hotel, nurturing continual improvement to achieve the highest Guest Experience, Service Excellence, Standards Conformance, and Brand Message that enables returns on Financial, Loyalty, and Advocacy.
Acting as an internal consultant and mentor, assesses the cause and effect of communicated needs, and advises and implements appropriate solutions. Works across departments to provide proactive solutions to improve guest experience and service standards. These solutions may not always be training solutions, however, could be related to management, morale, equipment or systems.
Implement long-term strategies as identified by Corporate, enabling EHG to achieve sustainable business performance, and focus on driving continual improvement in line with EHG Quality &amp; Brand Experience Policy. In alignment with the overall EHG Brand Experience structure, work in close partnership with Brand Marketing to deliver the desired Brand Experience across all ambassadors journey and guest touch points. 
WHAT YOU WILL NEED TO SUCCEED 
<ul><li><div>Degree in Quality / Hospitality / Business Management or Equivalent
</div></li><li><div>Training Qualification / Studying for a Training qualification
</div></li><li><div>Experience of facilitating senior groups of staff (essential)
</div></li><li><div>Minimum 2 years&rsquo; experience in Quality Management/Strategic Management/Business Excellence role, preferably in the service industry sector
</div></li><li><div>Expert level proficiency in MS Excel, PowerPoint, Word, Visio, MS Project
</div></li><li><div>Detailed knowledge of process management methodologies (including process mapping) 
</div></li></ul>PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST 
<ul><li>Enhance Operational excellence and delivery of brand service experiences
</li><li>Delivery of specific projects within set time scales that will contribute to business and / or personal growth
</li><li>Strategy for brand service immersion
</li><li>Customer satisfaction (Mystery Shopper score or Trip Advisor ranking) 
</li></ul>COMPETENCIES 
<ul><li>Put Customer First
</li><li>Drive for Results
</li><li>Learning
</li><li>Disrupt &amp; Challenge
</li><li>Resilience
</li><li>Adaptability 
</li></ul>WHAT WE BELIEVE IN
At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate. 
Customer Focus
Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences. 
Ownership Mindset
No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete. 
Fast Paced
Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers. 
Talent and Tenacity
Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity. 
Adaptability
We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.</div>

Role in Management Office (VAJ)

Join Emaar Properties and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Emaar Properties

About Company

Senior Duty Engineer|General Engineering (VAJ)

Senior Waiter|Lobby Lounge (VAJ)

Role in Management Office (VAJ)