Urwah Admin

Emirates Islamic

<div>Organization Unit Purpose 
 
<ul><li>The Transaction Banking Services (TBS) unit provides a full-featured product suite covering Trade and Supply Chain Finance, Cash Management and Payment Solutions which enables clients to optimize their working capital and also build efficiency and automation in their day-to-day business operations.
</li><li>TBS provides an integrated single window approach for all transactional requirements of its corporate clientele across various segments and sectors such as commercial, government and financial institutions. It aims at assisting them with innovative financing and payment solutions as well as offers the convenience of interacting with the bank, away from traditional means.
</li>The Transaction Banking team continuously interacts with CFO&rsquo;s and Treasury Teams of its corporate clients and is committed to build strong relationships by meeting their underlying organizational objectives. 
<li>
 
</li></ul>Position description:
 
The Senior Product Manager - Merchant Acquiring will be responsible for setting up processes internally and with schemes to launch acquiring business for instore and ecommerce channels 
 
Job Purpose 
 
<ul><li>To position Emirates NBD as the most sought-after Merchant Acquiring solution provider and enhance our acquiring capabilities based on client-led demands and VOC for Emirates NBD UAE and KSA.
</li><li>Lead integration and certification discussions with existing schemes in UAE and KSA for enablement across POS and Ecom channels.
</li><li>Responsible for the scheme Host certifications in UAE and KSA
</li><li>Coordinate with schemes for POS terminal certifications vendors in KSA and UAE.
</li><li>Work with internal stakeholders to fulfil the contractual obligations for schemes.
</li><li>Manage the processing platform requirements
</li><li>Engage with schemes to setup internal processes with onboarding, risk and compliance teams.
</li><li>Engage with multiple payment gateways to do the necessary scheme certifications.
</li><li>Work with the payment gateways to create a smooth onboarding journey for merchants.
</li><li>Work with the processor and schemes to set up the workflow for incoming and outgoing files
</li><li>Work with Internal IT to create transaction flow for ONUS transactions
</li><li>Work with the processor to manage TMS related issues and track the terminal performance regularly.
</li><li>Ensure all the necessary plugins , integrations required for payment gateway platform are covered in the product suite.
</li><li>Work with schemes on existing Token migration
</li><li>Work with the technology partner for creating post onboarding journeys for payment gateway onboarding
</li><li>Explore AI capabilities and identify ways to enhance development and testing automation.
</li><li>Explore agentic AI and autonomous decision-making tools in product management to accelerate development cycles and improve product quality
</li><li>Conduct competitor benchmarking and understand industry trends.
</li>Keep abreast of new technology disrupting the payments 
<li>
 
</li></ul>Job Content 
 
Scheme certification
 
Ensure all necessary scheme contracts and certifications are completed. Ensure adherence to scheme policies. 
 
<ul><li>Scheme engagement
</li><li>Scheme certification
</li><li>Scheme compliance
</li>Scheme Risk assessment 
<li>
</li></ul>Product Innovation and Enhancement
 
Identify payment trends in the market. Ensure integration of new payment methods across POS and Ecom channels. 
 
<ul><li>Managing Product backlog
</li><li>Ensure the product bench marking
</li><li>Payment gateway &amp; POS feature enhancements
</li>Identify Innovative products and new features 
<li>
</li></ul>Payment Gateway onboarding
 
Manage end to end Payment gateway discussions. Work with local authorities and partners in KSA to ensure all product requirements re fulfilled. 
 
<ul><li>Work with processor/technology partner and IT team for payment gateway assessment
</li><li>Work with internal teams to design onboarding flow for merchants on Payment gateway channels.
</li><li>Design the process flow for all the gateways along with processor/technology partner.
</li>Design process for payment gateway integration and onboarding 
<li>
</li></ul>Product Commercialization
 
Position Emirates NBD as a leading acquirer with competitive product offering in KSA. 
 
<ul><li>Pricing Templates
</li><li>Pricing strategy
</li><li>Pricing calculator
</li>Competitor bench marking 
<li>
</li></ul>Risk Mitigation
 
NPPA, Risk Control, Product Governance/ Regulatory environment scanning and reporting. 
 
Review, evaluate and manage risks, to ensure adherence to the bank&rsquo;s risk framework and wider industry regulations. 
<ul><li>
 
</li></ul>Education 
 
<ul><li>Bachelor&rsquo;s degree in technical or IT engineering
</li>Master&rsquo;s degree in Marketing or Finance 
<li>
 
</li></ul>Experiences 
 
<ul><li>6 + years of experience in a product / partnerships/project management role
</li><li>Experience in digital products, user journey creation and contract negotiations
</li>Past knowledge of working with schemes ( Master/Visa) is a plus 
<li>
 
</li></ul>Knowledge &amp; Skills 
 
<ul><li>Good Interpersonal &amp; communication skills with good spoken English
</li>Knowledge of digital onboarding channels , front end applications 
<li>
 
</li></ul>Behavioral Competencies 
 
<ul><li>Strong communication and negotiation skills
</li><li>Multi-tasking capability
</li>Perfectionist 
<li>
</li></ul>#LI-KS1</div>

Senior Product Manager

<div>Mandate Requirements
<ul><li>Technical &ndash; comprehensive knowledge of Trade Transactions and Trade Documentation, knowledge of Documentary Letters of Credit, the International Chamber of Commerce (ICC) rules, Uniform Customs Practices (UCP 600),, International Standby Practices (ISP 98), URC522, URR725, ISBP and URDG
</li><li>Certified Documentary Credit Specialist (CDCS)
</li><li>Demonstrate conceptual and innovative thinking with customer centric focus.
</li><li>Ability to analyze processes / documents / issues from every angle and provide solutions, both tactical and strategic
</li><li>Minimum 10 Years&rsquo; experience in Trade Operations in a reputed bank / financial institution
</li><li>Graduate / Postgraduate
</li><li>Excellent communication skills with ability to negotiate with senior stakeholders.
</li>Must have proven people management skills preferably running a team for at least 3 years. 
<li>
</li></ul>About Emirates NBD 
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.
At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.
We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region. 
What You Will Be Doing 
<div><div><div><div><ul><li>Lead a team (11) responsible for the delivery of Import products covering issuance and amendment of all Letters of Credit as well as related bill activities. The role-holder retains final say over workability of any issued instrument ensuring adherence to industry regulations and the banks own policies / procedures.
</li><li>Lead the drive to instill a customer service ethic / focus moving away from an SLA based mentality to the delivery of a Turn Around Time (TAT) mindset which is a key differentiator for ENBD in the market.
</li><li>Have full accountability for the performance and results of the Imports Team from a revenue and financial risk perspective.
</li><li>Proactively engage stakeholders / customers to develop a deep understanding of market trends / expectations aligning strategic actions accordingly. Part of this involves the completion and delivery of customer service reviews further cementing our relationship and driving revenue generation.
</li><li>Develop, maintain, and assume responsibility for related operational procedures in line with set policies and guidelines.
</li><li>Maintain a robust risk control environment and proactively identify / resolve complex issues with reference to other stakeholders / risk stewards as prescribed by group policies and procedures.
</li><li>Provide advisory and market knowledge to stakeholders as and when required.
</li>In addition to the responsibilities relating to Imports, the jobholder will act as a deputy to the Head of Trade and assist in the development and execution of strategic plans for all of Trade Operations (all sub divisional areas) in line with business / function objectives / strategy employing appropriate project methodologies to deliver outcomes within agreed timelines. 
<li>
</li></ul></div></div> 
</div></div>What We are Looking for 
<ul><li>Technical &ndash; comprehensive knowledge of Trade Transactions and Trade Documentation, knowledge of Documentary Letters of Credit, the International Chamber of Commerce (ICC) rules, Uniform Customs Practices (UCP 600),, International Standby Practices (ISP 98), URC522, URR725, ISBP and URDG
</li><li>Certified Documentary Credit Specialist (CDCS)
</li><li>Demonstrate conceptual and innovative thinking with customer centric focus.
</li><li>Ability to analyze processes / documents / issues from every angle and provide solutions, both tactical and strategic
</li><li>Minimum 10 Years&rsquo; experience in Trade Operations in a reputed bank / financial institution
</li><li>Graduate / Postgraduate
</li>Candidate must have team handling experience for minimum 3 years. 
<li>
</li></ul>What We Offer You 
<ul><li>Competitive salary package.
</li><li>Strong emphasis on work-life balance and employee wellbeing.
</li><li>Access to world-class Learning &amp; Development platforms for career growth.
</li><li>Generous annual leave and comprehensive Private Healthcare coverage.
</li>Preferential banking facilities for employees. 
<li>
</li></ul>Why Join Us 
We aspire to be an employee&rsquo;s employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At ENBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, every employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build a career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one ENBD team. 
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. ENBD is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, however due to high volume of applicants, only SHORTLISTED candidates will be contacted.</div>

Senior Manager - Trade Operations

<div>Organization Unit Purpose
 Market &amp; Treasury Credit Risk is a Group Risk function, independent of all business units. The unit focuses on identification, measurement, monitoring, reporting, and overall management of market &amp; counterparty credit risk. The unit has direct ownership and responsibility for ENBD UAE and its international branches in Singapore, London, India, and Riyadh. Additionally, the unit provides governance oversight, assistance and consultation for market and counterparty credit risk matters to risk and business stakeholders at group subsidiary entities namely Emirates Islamic and ENBD Egypt. 
Job Purpose
 This role requires close collaboration with key business and support stakeholders to assess market and traded credit risk. The job holder is responsible for ensuring proper process controls and accurately monitoring and reporting risk exposures. Additionally, the role involves managing projects to improve the risk control and monitoring functions. 
Job Content 
Portfolio Review
<ul><li>Monitor market trends and analyze effects of significant developments on the trading portfolio.
</li><li>Analyze trading book portfolio risk metrics and report on key risk drivers to front office.
</li><li>Support the creation of regular portfolio review packs for senior management.
</li>Conduct portfolio stress tests in line with internal/regulatory guidelines. 
<li>
</li></ul>Risk Monitoring &amp; Control Ownership
<ul><li>Design &amp; develop both ad hoc and daily market risk limit monitoring reports.
</li><li>Dynamically manage changes to reporting requirements and ensure timely delivery.
</li><li>Monitor daily limit utilizations, investigate any breaches, and report them to front office and senior management.
</li>Maintain the accuracy, integrity, and timely delivery of risk reports. 
<li>
</li></ul>MTCR System, Data and Process Infrastructure
<ul><li>Engage in the design, testing, and implementation of systems and enhancements related to market risk systems.
</li><li>Develop test strategies and cases for product changes and oversee UAT execution and defect resolution.
</li>Escalate any production system or data issues and ensure their successful resolution. 
<li>
</li></ul>Stakeholder engagement &amp; relationship management
<ul><li>Maintain strong ongoing engagement with key stakeholders to understand priorities and address concerns across all parties.
</li>Manage escalations and implement timely corrective actions to resolve issues effectively. 
<li>
</li></ul>Personal / Staff Development
<ul><li>Lead knowledge sharing sessions for junior team members to build internal capabilities.
</li>Propose and implement actions to enhance team expertise and contribution. 
<li>
</li></ul>Education
<ul><li>A graduate or postgraduate qualification is required, with a major in Business, Finance, Mathematics, Economics, or a related quantitative field of study.
</li>FRM/CFA certification is strongly preferred for this role 
<li>
</li></ul>Experiences
 5+ years of relevant experience in large international banking organizations 
Knowledge &amp; Skills
<ul><li>Strong programming skills are mandatory, with a required proficiency in Python.Good understanding of derivative structures, pricing, risk measurement, and Basel guidelines (specifically FRTB) for market risk
</li><li>Experience working effectively within diverse, cross-cultural teams.
</li>Ability to present ideas clearly and build consensus among stakeholders. 
<li>
</li></ul>Behavioral Competencies
<ul><li>A pragmatic, innovative, and adaptive learner
</li><li>A strong collaborator who can effectively work in a multi-cultural environment.
</li><li>Effective communication and public speaking skills
</li>The ability to comprehend problems and issues thoroughly, then provide practical solutions to address them. 
<li>
</li></ul>#LI-KS1</div>

Senior Manager - MTCR Control and Reporting

<div>As a Senior Emiratisation Partner, you are responsible for driving the development and execution of the Emiratisation strategy across the organization. This role focuses on increasing the representation of UAE Nationals within the bank through recruitment, development, and retention initiatives. You will work closely with senior leadership and business units to design Emiratisation strategies to comply with local regulations and alignment with the bank&rsquo;s Emiratisation agenda.
On a day to day basis, you will be accountable for five main areas:
<ul><li>Emiratisation Strategy Development and execution
</li><li>Talent Acquisition and Recruitment
</li><li>Development and Retention of existing UAE National staff
</li><li>Compliance and Stakeholder Management
</li><li>Reporting and Analysis
</li></ul>To be successful in this role, you must be able to demonstrate the following skills and experience:
A UAE National with Family Book. No applications from other candidates can be considered.
Work Experience
<ul><li>8-12 years of experience in HR, talent management, or Emiratisation programs, preferably within the financial services sector.
</li></ul>Education &amp; Professional Certifications
<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
</li><li>Certifications in Emiratisation, talent management, or HR management preferred.
</li></ul>Knowledge and Skills
<ul><li>Team management.
</li><li>Strong understanding of Emiratisation regulations and local labor laws.
</li><li>Excellent communication and stakeholder management skills.
</li><li>Proven ability to design and implement talent acquisition and retention strategies.
</li><li>Proficiency in data analysis and reporting tools.
</li></ul>There&rsquo;s never been a better time to join Emirates NBD.
We&rsquo;re one of the region&rsquo;s most recognisable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. 
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.</div>

Senior Emiratisation Partner

<div>Priority Banking manages affluent customer relationships and provides the full range of products and services to meet their financial needs. The division focuses on acquiring, onboarding, and growing customers with Priority Banking eligibility.
Job Purpose
The role is accountable for designing, executing, and overseeing strategies to acquire new Priority Banking customers through all direct and indirect channels, leveraging the full range of resources available within the bank. The position ensures that new clients are properly onboarded and receive a seamless customer experience through strong collaboration with Customer Service teams.
The job holder also supports the Head of Retail Liabilities Team, in identifying and evaluating high-impact growth opportunities and driving business expansion with NTB accounts. Additionally, the role develops and implements action plans to maximize business opportunities and contribute to revenue growth and the achievement of key performance indicators. 
 
Education &amp; Skills
Leadership qualities, sales orientation, public relation, people management, knowledge of market, competition, communication &amp; interactive Skills
2 years, Graduate
What We Offer
<ul><li>Competitive salary package
</li><li>Market-leading incentives
</li><li>Strong emphasis on work-life balance and wellbeing across the bank
</li><li>World-class Learning &amp; Development platform and career development
</li><li>Generous annual leave entitlement and Private Healthcare
</li><li>Preferential banking facilities for employees</li></ul></div>

Sales Manager - Priority Banking Acquisition

<div>The Retail Liabilities team plays a pivotal role within Retail Banking Sales by acquiring new-to-bank customers across both individual and entity segments. The team is responsible for positioning Emirates Islamic Bank as the primary financial institution for these customers across all segments, including Personal Banking and Priority Banking.
 
 
To establish long-term customer relationships, the engagement begins with CASA (Current and Savings Accounts), followed by offering tailored financial solutions based on customer needs. These solutions include Current Accounts, Savings Accounts, Fixed Deposits, Bancassurance, and FX Remittances.
Job Responsibilities
To drive the acquisition and retention of liability customers (including CASA and fixed deposit clients) across both individual and entity segments. The Sales Manager &ndash; Liabilities plays a key role in positioning Emirates Islamic Bank as the primary banking partner by delivering tailored financial solutions, managing customer relationships, and contributing to the growth of the Retail Banking business. The role also involves leading cross-selling initiatives, expanding into new markets, enhancing product awareness, and ensuring superior service to key accounts.
Skills &amp; Knowledge
Leadership qualities, sales orientation, public relation, people management, knowledge of market, competition, communication &amp; interactive Skills
Experience : 2 years above
Education : Graduation
What We Offer
<ul><li>Competitive salary package
</li><li>Market-leading incentives
</li><li>Strong emphasis on work-life balance and wellbeing across the bank
</li><li>World-class Learning &amp; Development platform and career development
</li><li>Generous annual leave entitlement and Private Healthcare
</li><li>Preferential banking facilities for employees</li></ul></div>

Sales Manager - Liabilities

<div>Job Responsibility:
<ul><li>Set payroll accounts, personal finance &amp; credit card targets for the sales teams and monitor their achievement to ensure that sales targets for the assigned business are met.Assist in identifying and converting trade opportunities with SME and Corporate clients.
</li><li>Achieve Cross selling targets of non assigned products and services to contribute to the revenues and market presence.
</li><li>Develop new markets and customers within the assigned territory to enhance to enhance sales volumes.
</li><li>Create and build product awareness amongst the team members through mailers, events, kiosk etc. to prospect business.
</li><li>Manage key accounts to ensure superior service and customer loyalty
</li><li>Supervise sales team by tracking their performance and make recommendations for improving their competence and productivity.
</li></ul>Job Skills &amp; Qualifications:
<ul><li>Bachelor&rsquo;s degree in finance, Business or related field
</li><li>2 -3 years of experience in similar role
</li></ul>What we offer you:
<ul><li>Competitive salary package
</li><li>Strong emphasis on work-life balance and wellbeing across the bank
</li><li>World-class Learning &amp; Development platform and career development
</li><li>Generous annual leave entitlement and Private Healthcare
</li><li>Preferential banking facilities for employees</li></ul></div>

Sales Manager - Employee Banking

Join Emirates Islamic and explore 21   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.