Urwah Admin

Emirates Islamic

<div>About ENBD
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. 
Job Overview: 
This job is created to support Sales and more specifically the Direct Sales Force; Sales Agent will help increase sales in the bank 
Key Responsibilities:
<ul><li>High influence on customers.
</li><li> 
Complete customers documents and deliver it with no discrepant to sales Back office.
</li><li> 
Provide high quality application.
</li><li> 
Listen and work close to your supervisor to help him execute business sales strategy.
 
 
Ensure proper two way communication between Sales Supervisor and Sales Representative.
</li><li> 
Ensure to safeguard Bank brand name and not disclose bank&rsquo;s confidential information to rivals or others.
</li><li> 
Be confidential and protective about the Bank products.
</li><li> 
Achieve monthly and yearly target. 
</li><li> 
Work hard to satisfy Management by achieving excellence. 
Skills and Experience 
</li><li><div>Diploma (Sales, Marketing, Administration or equivalent)
</div></li><li><div>Minimum 2 years in retail banking sales
</div></li><li><div>Reporting &amp; MS Office
 </div></li>Negotiation skills and sales oriented 
<li>
</li></ul><div>There&rsquo;s never been a better time to join Emirates NBD.
</div><div>We&rsquo;re one of the region&rsquo;s most recognizable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. 
</div><div>At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.</div></div>

Retail Banking Executive

<div>To comply with country regulations, we are looking for UAE talent to fill this role.
Job Responsibility:
Responsible to handle queries related to PSB segment and provide timely response to Compliance, Governance and EI legal.
<ul><li>Gathering all the information and sharing the consolidated response with COMPLIANCE &amp; GOVERNANCE
</li><li>Provide the required Payment documentation and answers to the questions from the customer within given TAT
</li><li>Retrieve all the information as requested by authorities and share the consolidated response with in given timelines
</li><li>Ensure adherence to COMP policies, practices and processes.
</li><li>Identify gaps and provide solutions to resolve issues
</li><li>Review and escalate issues of non-compliance
</li><li>Collecting the modernized customer&rsquo;s information/ Documents and sharing with HRAR and COMP team
</li><li>Updating the current customer&rsquo;s data to know the exact profile
</li><li>Support the implementation of COMP/Governance policies, practices and processes.
</li><li>Prepare and Issuance of Customer&rsquo;s Exit letters under Compliance Concerns.
</li><li>Ensuring the Accounts are closed after given notice period 
</li></ul>Job Skills &amp; Qualifications:
<ul><li>High School /Diploma Degree in relevant field
</li><li>Ability to plan and prioritize projects and schedules to meet deadlines and objectives.
</li><li>Attention to detail, data analytical skills with ability to problem solving.
</li>UAE National with Family Book 
<li>
 </li></ul>What we offer you:
<ul><li>Competitive salary package
</li><li>Strong emphasis on work-life balance and wellbeing across the bank
</li><li>World-class Learning &amp; Development platform and career development
</li><li>Generous annual leave entitlement and Private Healthcare
</li><li>Preferential banking facilities for employees</li></ul></div>

Business Support Analyst (UAE Nationals Only)

<div>In line with the UAE Government&rsquo;s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family.
As a Marketing Trainee in Business Marketing at Emirates NBD, your role is to support the day-to-day delivery of marketing communications and business marketing campaigns within Group Marketing. You will assist the Business Marketing Manager in coordinating with agencies, internal stakeholders and cross-functional teams to develop briefs, creatives, campaign communications and digital marketing initiatives that support business growth.
Key Responsibilities:
<ul><li>Support the planning and delivery of marketing campaigns and communication activities for relevant business segments.
</li><li>Work with business and product teams to understand marketing requirements and translate them into clear marketing briefs.
</li><li>Coordinate campaign development with advertising agencies, including concepts, creatives, artworks, copy proofing and collateral preparation.
</li><li>Manage day-to-day follow-ups with agencies, vendors and internal teams to ensure timely delivery of assigned projects.
</li><li>Support campaign approvals, production, implementation and tracking while maintaining ENBD quality standards and approved budgets.
</li><li>Assist with website updates, EDMs, SMS campaigns and other digital communication activities in collaboration with cross-functional teams.
</li>Work with the Digital Team and business teams on initiatives that enhance business growth, improve campaign performance and increase lead generation through digital channels. 
<li>
</li></ul>Skills and Experience: 
<ul><li>Bachelors Degree in Marketing, Business Administration or a related field.
</li><li>1&ndash;2 years of marketing experience is preferable.
</li><li>Good understanding of marketing processes, campaign management, advertising mediums and agency coordination.
</li><li>Strong time management, analytical and organizational skills, with the ability to manage multiple projects and deliver within tight deadlines.
</li>and analyze business numbers and marketing performance metrics. 
<li>
</li></ul><div>There&rsquo;s never been a better time to join Emirates NBD.
</div>We&rsquo;re one of the region&rsquo;s most recognizable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. 
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.</div>

Graduate Trainee – RBWM Business Marketing (UAE Nationals)

<div>About ENBD
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. 
Job Overview:
As a Team Head &ndash; Investment Advisory at Emirates NBD, your role is to holds a team of Investment Advisors from Junior to Senior grades and resumes full responsibility for the Investment Advice and related work being carried out by the team members. While liaising with key clients and the Relationship Managers directly, the position holder also assumes quality assurance tasks for his team members. 
Key Responsibilities:
<ul><li>Provide specialist investment advice and support to Relationship Managers and advisory clients across asset classes and investment products.
</li><li>Grow investment assets under management by identifying investment opportunities, supporting client acquisition, and driving investment-related income.
</li><li>Manage client investment accounts by preparing CIP/IPS documents, monitoring profiles, and ensuring trades are properly executed and recorded.
</li><li>Conduct portfolio performance reviews, analyze asset allocation and suitability, and recommend investment switches or new ideas.
</li><li>Act as a key client contact for complex investment discussions, enhancing client engagement and satisfaction.
</li>Lead and develop the Investment Advisory team by overseeing activities, driving revenue targets, maintaining quality standards, and supporting team capability development. 
<li>
</li></ul>Skills and Experience:
<ul><li>Minimum 7 years of financial services experience, including at least 5 years in investment-related roles.
</li><li>Preferred 3&ndash;5 years of Private Banking experience with a strong investment focus.
</li><li>Strong knowledge of investment products, services, pricing, legal provisions, and delivery processes.
</li><li>In-depth understanding of financial markets, equity and bond markets, unit trusts, and personal investment services.
</li><li>Solid specialist expertise in investment theory, securities dealing, Forex trades, and treasury-related procedures.
</li><li>Proven leadership experience, including managing large and diverse teams and developing team capabilities.
</li>Proficiency in Russian language. 
<li>
</li></ul><div>There&rsquo;s never been a better time to join Emirates NBD.
</div>We&rsquo;re one of the region&rsquo;s most recognizable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. 
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.</div>

Team Head – Investment Advisory

<div>About ENBD 
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. 
Job Overview: 
As a Senior Manager - Business Marketing at Emirates NBD, your role is a strategic marketing professional with a record of high performance and immense experience, centered on banking, is required to provide key insights as well as guidance to ensure that business growth is optimized. This individual will be responsible for conceiving and implementing integrated marketing communication strategies that maintain brand consistency, maximize effectiveness, meet measurable objectives and execute relevant customer journeys. The individual will also strive to meet business objectives by identifying products/segments for marketing investments through a defined logic. This will be done by leading high impact initiatives and creating best in class marketing communication. 
Key Responsibilities:
 <ul><li>Planning, developing &amp; executing marketing strategies that grow business
 </li><li>Drive marketing ROI through effective management of the marketing mix
 </li><li>Create differentiation through customer experience
 </li><li>Leverage partnerships/sponsorships - extend value to our customers
 </li>Manage budgets &amp; controls 
<li>
</li></ul>Skills and Experience
<ul><li>Master&rsquo;s in marketing or business administration
</li><li>10+ years in a FMCG, Bank or Advertising Agency
</li><li>Strong Retail Banking professional, experience in the Middle East will be an advantage
</li><li>Excellent communications (verbal &amp; written), negotiation and presentation skills.
</li><li>Works under intense pressure. Understands the financial and budgetary processes
</li>Excellent management and leadership skills. 
<li>
</li></ul><div>There&rsquo;s never been a better time to join Emirates NBD.
</div>We&rsquo;re one of the region&rsquo;s most recognizable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. 
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.</div>

Senior Manager – Business Marketing

<div>About Emirates NBD 
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.
At the bank, we serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.
We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region. 
What You Will Be Doing 
The role is responsible for supporting the transformation and digitization of all operational units (Services) under Corporate &amp; Institutional Banking including Credit Risk, Treasury, Trade Finance, Corporate Account Services, and Payments Operations. The position drives process discovery, STP enhancement, automation delivery, Gen AI-enabled solutions, workflow optimization, and operational diagnostics to improve strengthen risk controls, optimize turnaround times, and deliver superior customer experience. Manage key business and services stakeholders and work cohesively with product, IT, Operations, Risk, Compliance, and vendor teams to accelerate the bank&rsquo;s future-ready operation goal. 
Transformation and Operational Analysis 
<div><ul><li>Identify processes improvement and risk mitigation opportunities across Services units that are suitable for STP, light / robotic automation, and/or GenAI enablement by
</li></ul><ul><li>Review of existing KPIs such as STP rates, TAT, error rates, and recommend process improvements opportunities.
</li></ul><ul><li>Conduct end-to-end process mapping, gap analysis, and redesign for future state.
</li></ul><ul><li>Execute diagnostic studies on high-volume operational processes to identify automation opportunities.
</li></ul>Lead end-to-end process reviews, mapping, and redesign using methodologies and tools relevant to the banking industry. 
<ul><li>
</li></ul></div>Governance and Project Management
<div><ul><li>Develop and track project plans, timelines, budgets, and resource allocation.
</li></ul><ul><li>Identify and mitigate project risks while ensuring quality delivery.
</li></ul><ul><li>Solid technical understanding and ability to define and refine requirements through a project lifecycle.
</li></ul><ul><li>Support IT transformation sprints, daily stand-ups, and weekly working groups.
</li></ul><ul><li>Assist with governance dashboards, program updates, and benefits realization tracking.
</li></ul><ul><li>Coordinate with Operations Heads, Product Owners, IT, Risk, and Compliance to ensure project alignment.
</li></ul><ul><li>Liaise with internal teams and vendors (if applicable) for workflows, Light / Robotic automation, Gen AI
</li></ul>Prepare materials for Service EXCO, Program Boards, and Operational Risk committees. 
<ul><li>
</li></ul></div>Understanding of GenAI &amp; Autonomous Agents
<div><ul><li>Partner with Data and AI teams to operationalize GenAI use cases across Services.
</li></ul><ul><li>Support development of AI-based copilots, decision-support tools, and automated quality-monitoring systems.
</li></ul><ul><li>Track adoption, efficiency gains, and operational impact of AI solutions.
</li></ul><ul><li>Support review and implementation of OCR workflow and GenAI capabilities.
</li></ul></div>Driving Change Management
<div><ul><li>Drive cultural adoption of continuous improvement and operational excellence within Operations teams.
</li></ul><ul><li>Excellent meeting, workshop, and conference facilitation skills, with proven knowledge of how to foster attendee participate and collaboration in small and large groups.
</li></ul><ul><li>Deliver and track structured project management (Agile / PMO frameworks) for each transformation initiative.
</li></ul>Support where required for adoption, testing, and rollout phases for STP &amp; automation initiatives. 
<ul><li>
</li></ul></div>What We are Looking for
<div><ul><li>Bachelor&rsquo;s degree in business, Engineering, Data Science, or a related field.
</li></ul><ul><li>Certification in Change Management or Project Management
</li></ul><ul><li>Minimum 15&amp;#43; years of relevant banking experience in process excellence, automation, or Transformation.
</li></ul><ul><li>Proven experience in leading or supporting transformation projects from business or IT side e.g. Re-organization of Operating model, Re-platforming.
</li></ul><ul><li>Must have hands-on understanding of C&amp;IB products including Trade Finance, Credit Risk and Treasury (Global Markets)
</li></ul><ul><li>Exposure in Implementation/ working on AI Models/Gen AI
</li></ul><ul><li>Exceptional problem solving and analytical thinking (quant and qual)
</li></ul><ul><li>Exceptional relationship and conflict management skills
</li></ul><ul><li>Exceptional communication and senior stakeholder management skills
</li></ul><ul><li>Proven people/team management skills
</li></ul><ul><li>Strong understanding of Gen AI /Agentic AI
</li></ul><ul><li>Proven ability to lead, plan and manage change/projects in organizations.
</li></ul><ul><li>Experience in using process improvement methodologies such as Lean,
</li></ul><ul><li>The job holder will be an experienced professional with outstanding leadership capabilities.
</li></ul><ul><li>Should possess understanding of best practices in the IT and Digital and Business Process Reengineering space.
</li></ul><ul><li>Strong analytical and problem-solving skills with an ability to translate business requirements into an execution framework.
</li></ul>Excellent communication skills with the ability to articulate clearly to the various levels of the organization. 
<ul><li>
</li></ul></div>What We Offer You
<div><ul><li>Competitive salary package.
</li></ul><ul><li>Strong emphasis on work-life balance and employee wellbeing.
</li></ul><ul><li>Access to world-class Learning &amp; Development platforms for career growth.
</li></ul><ul><li>Generous annual leave and comprehensive Private Healthcare coverage.
</li></ul><ul><li>Preferential banking facilities for employees.
</li></ul></div>Why Join Us
At Emirates NBD Services, we aim to be the employer of choice by helping you unlock your true potential through the right opportunities. We are reimagining the future of work to ensure every employee thrives in an environment that promotes growth, upskilling, and the development of digital skills. Our goal is to empower our employees to build meaningful careers with experiences that shape their future and contribute to Emirates NBD's success. Regardless of your background, location, or preferences, we want every employee to feel connected and engaged as part of the Emirates NBD services team.</div>

Senior Manager – Operations Transformation C&IB

<div><ul><li>All account Maintenances/ discrepancies /reversals and follow ups with branches and other departments.
</li><li>Raising SRs for all kind of queries/issues and CC RMs in all emails (where SR applicable).
</li><li>Investigation issues related to inward and outward payments and follow ups.
</li><li>Checking and following daily financial transactions in the Queue .
</li><li>After sales trxn (AST) for BB clients such as loan closure/early settlement etc.
</li><li>TTs processing, completion of TTs, cheque books, statements and follow ups.
</li><li>FDs, Business Online and request related to /follow ups.
</li><li>WPS registration &amp; Salaries and follow ups.
</li><li>Checking and following daily inward report.
</li><li>CSRs to work as backup in case assigned CSR is on leave or unavailable due to any reason.
</li><li>RMs are requested to attend urgent matters with other departments and CC- CSRs to follow up.
</li><li>Attending to and assisting customers.</li></ul></div>

Graduate Trainee – Customer Service Representative (UAE Nationals)

Join Emirates Islamic and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.