Urwah Admin

Emirates Islamic

<div>About ENBD 
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. 
Job Overview: 
As a Relationship Manager &ndash; your role is multi-faceted and dynamic. You will spearhead the acquisition of new client relationships within this segment while nurturing and expanding existing ones. Your objectives include meeting revenue targets across Assets, Liabilities, Investments, and Insurance, ensuring exceptional service standards and maximizing client satisfaction. Furthermore, you will uphold strict compliance with UAE Central Bank regulations and anti-money laundering protocols.
 
 
In this role, you will be responsible for portfolios and serving salaried individuals, earning a specific salary range. This role presents an exciting opportunity to excel in relationship management within our esteemed banking environment. 
Key Responsibilities: 
<ul><li>Serve as the primary point of contact for Priority Banking customers, nurturing relationships and actively supporting business development through client acquisition, account management and collaboration with Product Specialist.
</li><li>Demonstrate expertise in Priority Banking offerings, serving as a trusted advisor to clients, while actively cross-selling products and marketing new services to increase share of wallet.
</li><li>Adhere to operational, sales and anti-mis-selling policies, maintain compliance, KYC and clients profiles, assess risk tolerance, uphold confidentiality, document meetings and promptly report suspicious transactions.
</li><li>Monitor and exceed client satisfaction, cross-sell bank services and stay updated on market trends and maintain open communication as a valuable team player.
</li>Pursue self-development through identifying and communicating training needs promptly to the Unit manager for improvement. 
<li>
</li></ul>Skills and Experience:
<ul><li>University Degree in Business or Finance.
</li><li>1 to 3 years in a sales role within the Financial services/Banking industry.
</li><li>Experience across a wide range of Banking areas, e.g. Retail and Wealth Management.
</li><li>Fluency in English, while knowledge of regional languages is an advantage.
</li>Excellent communication and presentation skills. Interpersonal skills are essential for this role. 
<li>
</li></ul>There&rsquo;s never been a better time to join Emirates NBD.
We&rsquo;re one of the region&rsquo;s most recognizable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. 
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.
#LI-LA1</div>

Relationship Manager - Priority Banking | Dubai

<div>About ENBD
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.
&ldquo;In line with the UAE Government&rsquo;s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family&rdquo; 
Job Overview:
As a Consumer Education Specialist at Emirates NBD, your role is to manage and support with all initiatives under Emirates NBD and Emirates Islamic. The role is pivotal to achieving the objective of driving positive community impact and behavioral shifts through customer engagement, marketing campaigns and on ground activations. 
Key Responsibilities:
<ul><li>Stakeholder management both internally and with external agencies
</li><li>Assist in partnership fulfillment with government entities, educational establishments, etc.
</li><li>Utilization of Ai tools for the development of creative educational videos and animations
</li><li>Developing ongoing creatives through Ai for Always On campaigns promoted through Social Media
</li><li>Aligning with internal teams to activate workshop requirements
</li><li>Support in content development to ensure ongoing engaging digital content and communication
</li><li>Support with organization of department along with budget and expense tracking
</li><li>Assist with website content for both Emirates NBD and Emirates Islamic
</li>Align website content with digital campaign and direct customer communication messaging 
<li>
</li></ul>Skills and Experience:
<ul><li>Graduate Degree
</li><li>Over 2 years experience in marketing
</li><li>Well versed with Ai tools and the utilization in marketing materials
</li><li>Basis design and video editing capabilities
</li><li>Effective communication skills
</li><li>Strong interpersonal skills
</li>Effective communication skills 
<li>
</li></ul>There&rsquo;s never been a better time to join Emirates NBD.
We&rsquo;re one of the region&rsquo;s most recognisable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. 
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.</div>

Marketing Specialist - Consumer Education (UAEN Only)

<div>Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.
Job Overview:
As the Head of Technology Finance, your role is to lead financial management and analysis for the Group Technology division, ensuring robust budgeting, forecasting, and reporting processes that support strategic decision-making. This role oversees cost management, drives process improvements, and ensures adherence to financial governance and compliance standards. This role closely works with Group Technology leadership and partners them in all their forward-looking strategies, providing financial guidance and oversight, ensuring cost discipline.
Key Responsibilities:
<ul><li>Lead the preparation of forward-looking budgets for Group Technology operations and Capex.
</li><li>Monitor and analyze financial performance, providing key strategic insights to management, highlighting critical risks and opportunities.
</li><li>Collaborate with Technology leaders to maintain cost discipline and align financial planning with division&rsquo;s strategic objectives.
</li><li>Conceptualise, develop and maintain financial models and tools to track and forecast technology costs and IT manpower planning, ensuring accuracy and reliability
</li><li>Oversee the development of detailed financial reports and dashboards for IT stakeholders.
</li><li>Conduct advanced cost-benefit analyses for key IT initiatives
 </li><li>Identify and mitigate risks in financial performance.
</li><li>Support leadership decision-making with actionable financial insights.
</li><li>Partner with technology teams to evaluate and prioritize investment opportunities, assessing their financial viability and potential return on investment.
</li><li>Enable business units to gain visibility on costs of technology services, applications, and infrastructure including cost drivers, allocated expenses, and translation of value delivered by IT investments through governance over IT pricing model basis Technology Business Management (TBM).
</li><li>Partner Technology off-shoring strategy along with IT leadership by ensuring value proposition being met through regular monitoring of cost arbitrage effectiveness
 </li><li>Ensure compliance with internal controls, policies, and regulatory requirements.
</li><li>Lead financial audits and resolve any identified issues.
</li><li>Establish and maintain robust governance frameworks and policies for IT finance.
</li><li>Address regulatory submissions and maintain accurate records.
</li><li>Driving cross functional collaboration amongst IT and Group finance teams ensuring pro- active stakeholder engagement, timely communication and dispute resolutions.
</li><li>Develop and articulate informed POVs on the financial implications of digital technologies and their potential impact on the organization.
</li><li>Collaborate with Digital office teams to assess potential Fintech partnerships and their financial implications
</li><li>Manage and mentor a team of finance professionals.
</li><li>Foster a culture of excellence and continuous improvement within the team.
</li><li>Provide training and guidance on advanced financial processes and tools.
</li>Oversee team contributions to cross-functional projects 
<li>
</li></ul>To be considered for this role, you must demonstrate the following skills and experience:
Experience:
<ul><li>7&ndash;10 years of experience in financial management roles, preferably within IT finance in a banking environment
</li><li>Bachelor&rsquo;s degree in Finance, Accounting, or a related field.
</li><li>Professional certifications such as CFA, CPA, or equivalent preferred .
</li><li>Expertise in financial planning and analysis for IT divisions.
</li><li>Strong understanding of cost management and resource allocation.
</li><li>Technology Off-shoring experience in banking industries preferred.
</li></ul>Skills :
<ul><li>Advanced proficiency in financial systems (e.g., SAP, Oracle).
</li><li>Leadership and team management skills.
</li><li>Excellent communication and stakeholder management abilities.
</li><li>Strong knowledge of Fintech industry trends, digital technologies, and their financial implications.
</li><li>Strong understanding of technology cost drivers, including infrastructure, software licensing, and hardware procurement.
</li><li>Proficiency in financial analysis techniques, including cost modelling, variance analysis, and ROI calculations.
</li><li>Excellent analytical and problem-solving skills, with the ability to translate complex financial data into actionable insights.
</li></ul>There&rsquo;s never been a better time to join Emirates NBD.
We&rsquo;re one of the region&rsquo;s most recognisable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. 
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.</div>

Head-Technology Finance

<div>About ENBD
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. 
 
Job Overview
As a Head of Liv Governance at Emirates NBD, your role is to support the Group Head of Retail Banking and Wealth Management Governance to maintain the properness of LIV, ensuring it operates within legal and ethical boundaries while providing best in class service to its digital clientele. The Job Holder is also responsible to ensure to align the LIV business and support teams to the overall framework of RBWM. Head of LIV governance ensures that risks associated with LIV are managed well and in a timely manner.
Key Responsibilities
Client Due Diligence: Overseeing the process of conducting comprehensive due diligence on LIV clients, including anti-money laundering (AML) and know your customer (KYC) procedures
 
Governance Reporting: Providing regular reports to senior management governance-related matters
 
Risk Management: Identifying, assessing, and mitigating digital and regulatory risks associated with LIV
 
Audit Management: Coordinating with internal and external auditors to ensure audits are conducted efficiently, and findings are addressed appropriately
 
Regulatory and Legal awareness: Staying updated on changes in banking laws and regulations, with a focus on those impacting Digital Banking
 
Support LIV Business Strategy: Aligning governance practices with the unique needs, expectations of the digital banking environment
 
Policy Review &amp; Update: Reviewing LIV policies and procedures in close coordination with Group Compliance, GOPS &amp; Group Risk to ensure agreement with industry regulations and best practices
 
Team Leadership and Development: Managing a team responsible for various aspects of governance within LIV
 
Ethical Standards and Conduct: Supporting RBWM Management in promoting a culture of ethical behavior and integrity
Skills and Experience
<ul><li>Graduate with understanding of business, local regulations, and current developments
</li><li>A minimum of 13 plus years professional experience in Banking with experience in Digital Banking, Operations, Compliance
</li><li>At least 6-7 years of experience in a relevant Digital Banking Governance/Compliance management position required
</li><li>Conversant with full range of Banking Products and Services
</li><li>Desirable qualifications from an internationally recognized body are desirable like ACAMS etc
</li><li>Good knowledge of the Policy, Procedures, Standards, local and international regulations, and the legislation of the prevention of money laundering
</li><li>Ability to Lead the Unit
</li></ul>There&rsquo;s never been a better time to join Emirates NBD.
 
We&rsquo;re one of the region&rsquo;s most recognisable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.</div>

Head of Liv Governance

<div>Job Purpose
First point of Contact for the customer at Sales Office.
<div><ul><li>To assist the Business in Customer Service-related Tasks.
</li></ul><ul><li>Follow up on the pending Business Cases/ complaints with respective departments
</li></ul><ul><li>To input data in the system within minimum time and without any error for disbursal
 </li></ul><ul><li>Job Content (List Deliverables, Performance Measures and Main Tasks)
 </li></ul><ul><li>Timely response to the requests placed by business
</li></ul><ul><li>Provide a correspondence service and presentation support to ensure timely and efficient communication and action.
</li></ul><ul><li>Reduced TAT/ appropriate response
</li></ul><ul><li>Leads received for call center, referrals- follow up cases till closure.
</li></ul><ul><li>Daily Sales Report
</li></ul></div>Job Knowledge &amp; Skills
1. Possess knowledge of computer skills and understanding of process
2. Able to interpret the problems and direct it to concern for appropriate action
3. Managerial &amp; Leadership Time management
4. Interpret the instructions given by Business and put them in action
What we offer you:
<div><ul><li>Competitive salary package
</li></ul><ul><li>Strong emphasis on work-life balance and wellbeing across the bank
</li></ul><ul><li>World-class Learning &amp; Development platform and career development
</li></ul><ul><li>Generous annual leave entitlement and Private Healthcare
</li></ul><ul><li>Preferential banking facilities for employees</li></ul></div></div>

Customer Service Executive- UAEN Only

<div>
 
 
 Organization Unit Purpose:
 
 
 
 The Compliance Intelligence Unit plays a critical role in safeguarding Emirates Islamic against financial crime risks by ensuring the Bank complies with applicable AML/CFT regulations and international standards. The unit identifies, monitors, and mitigates financial crime threats, including money laundering, terrorism financing, sanctions breaches, and other illicit activities. CIU&rsquo;s mission is to strengthen the bank&rsquo;s resilience against evolving financial crime trends through intelligence-driven insights, data analytics, and proactive collaboration with internal and external stakeholders. By leveraging advanced monitoring tools, risk-based analysis, and global intelligence networks, the unit supports informed decision-making, reinforces regulatory compliance, and promotes a strong culture of ethical conduct and transparency across all business lines.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead CIU initiatives to detect, analyze, and respond to emerging financial crime risks.
 </li>
 <li>
 Conduct data-driven reviews and thematic analyses to identify suspicious patterns or transactions.
 </li>
 <li>
 Ensure compliance with local and international AML/CFT and sanctions regulations.
 </li>
 <li>
 Collaborate with internal stakeholders and regulatory bodies to enhance financial intelligence sharing.
 </li>
 <li>
 Drive continuous improvements in intelligence-gathering processes and compliance reporting.
 </li>
 </ul>
 
 
 
 
 
 Experience &amp; Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Law, Statistics, MIS, or Data Analytics - Master&rsquo;s degree preferred.
 </li>
 <li>
 Minimum 3+ years of experience in financial crime compliance, AML/CFT, or intelligence analysis.
 </li>
 <li>
 Certified Anti-Money Laundering Specialist (CAMS) or equivalent compliance qualification.
 </li>
 <li>
 Strong analytical and investigative skills with experience using tools like Power BI, LexisNexis, and World-Check.
 </li>
 <li>
 Excellent communication, stakeholder management, and report-writing skills.
 </li>
 </ul>
</div>

Compliance Manager - Compliance Operations & CIU

<div>Organization Unit Purpose
The RBS- Liability and Accounts Unit is the sales channels under Retail banking, catering to the Liability requirements of Emirates NBD &amp; new to bank customers in UAE. The unit&rsquo;s core responsibility is to increase the market share of Liability Business and function in line with the Group&rsquo;s overall business strategy.
The Unit is responsible for developing and growing fixed deposits and CASA base for the Retail bank, offering a strong payroll proposition for corporate with best-in-class liability products offers. Creation of integrated sales models for Personal and Priority Banking segments focusing on payroll sourcing, servicing, managing new and existing relationships.
The unit will also focus on cross selling of other retail banking products such as, credit cards, Bancassurance, overdraft, etc. to increase the profitability of the unit and the overall revenue for Retail Bank.
Job Purpose
<ul><li>To develop the market share of all Retail banking products and focus on HNW client for PRB segments.
</li><li>Responsible for ensuring sales result for Fixed Deposit, CASA balances and CASA accounts from Salaried &amp; Non-salaried.
</li><li>Maintain consistency on business acquisition and % of approval rates from acquired business sources.
</li><li>Comply with the approved policies, procedures and norms to protect the organizations &amp; customers interest.
</li><li>Work out adoptable sales strategies jointly with branches based on the location.
</li><li>Focused and segmented approach on Business sourcing.
</li><li>Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded. Unique contribution of job holder is to achieve given targets and provide new and existing customers high standards of customer service
</li>Provide professional and expert advice on products &amp; services to customers and business leads to other units to ensure that business opportunities are realized 
<li>
</li></ul>Job Description 
 Relationship Management
<ul><li>Building and maintaining strong relationships HNI clients
</li></ul><ul><li>Understanding client needs and offering suitable liability products (CASA, FDs, payroll, etc.) 
</li></ul>Sales &amp; Business Development
<ul><li>Independently acquiring new liability customers through calling &amp; references.
</li></ul><ul><li>Achieving monthly and quarterly targets for deposits and product cross-selling
</li></ul><ul><li>Generating leads for third-party products (insurance, mutual funds, etc.) 
 </li></ul>Product Expertise
<ul><li>In-depth knowledge of liability products &ndash; Savings &amp; Current Accounts, Fixed Deposits, Salary Accounts
</li></ul><ul><li>Ability to explain product features, benefits, and processes to customers clearly 
</li></ul>Operational &amp; Compliance Know-How
<ul><li>Ensuring 100% compliance with KYC, AML, and regulatory guidelines
</li></ul><ul><li>Accurately completing all documentation and account opening procedures
</li></ul><ul><li>Coordinating with operations for smooth processing of client requests 
</li></ul>Customer Service &amp; Problem Solving
<ul><li>Handling client queries, service requests, and grievances independently
</li></ul><ul><li>Providing personalized banking experience and timely resolutions 
 </li></ul>Digital Banking &amp; Tech-Savvy
<ul><li>Promoting and educating customers on digital platforms like mobile banking, net banking, etc.
</li></ul><ul><li>Using CRM tools and core banking systems to track and manage customer portfolios 
</li></ul>Self-Motivation &amp; Target Focus
<ul><li>Strong drive to meet personal sales goals without supervision
</li></ul><ul><li>Ability to manage time, prioritize tasks, and stay organized under pressure</li></ul></div>

Assistant Manager - Priority Banking Acquisition

Join Emirates Islamic and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.