Urwah Admin

Emirates Islamic

<div>Organization Unit Purpose
Financial Institutions Group (FIG) provides financial services to its clients comprising of FIs, NBFIs, Sovereigns and Supra national entities. Based on the bank&rsquo;s requirements, FIG also raises funding for the bank from various relationship banks. FIG Business Support unit is part of the C&amp;IB - Business Support &amp; Governance and specializes in supporting Financial Institution Group (FIG). Unit supports FIG with the execution of various transactions approved by FIG which include loans, borrowings and asset distribution.
Unit is also responsible for driving and implementing various initiatives aligned with the bank strategies and facilitating projects to meet current and future organizational needs with respect to FI customer services, operations, compliance etc.
Job Purpose
Primary objective is to ensure execution of documentation and transactions aligned to the documentation framework and credit approvals, ensure compliance with polices, maintain robust controls, and attain operational efficiency while executing FI transactions without compromising risk standards.
The job holder shall facilitate agreement finalization and extend operational support for transactions involving financial institutions, sovereigns, and supranational entities. The job holder shall be responsible managing the day-to-day activities of the C&amp;IB FIG &ndash; Business Support team and shall be accountable for the effective, efficient and compliant execution of various transactions, while ensuring highest standards in customer service.
Job Content
Service Delivery
<ul><li>Support FIG with the agreement and transaction execution relating to various FI assets and liabilities for FIG clients including banks, NBFIs, sovereigns and multilateral entities
</li><li>Prepare and negotiate LMA agreements, Master Risk Participation Agreements, Master Trade Loan agreements, non-disclosure agreements, other master agreements, transactional agreements and associated security documentation in relation to syndications/club loans, bilaterals loans, trade loans secondary market sale / purchase, trade finance programs and risk participations for both conventional and Islamic transactions.
</li><li>Lead the legal documentation due diligence by liaising with business, counterparties, agents, other stakeholders, and internal and external legal counsel as and when required in the review of syndication loans, bank borrowings and other specialized transactions.
</li><li>Review all legal agreements and documentation for consistency, timeliness, accuracy and completeness to ensure compliance with the bank's policies, credit approval terms and conditions, and pricing approvals.
</li><li>Manage day-to-day activities of the FIG operations including but not limited to lodgement and disbursements, repayments, selldown administration etc.
</li><li>Review and periodically update the template documents with the support of Group Legal.
</li></ul>Transaction life cycle management / compliance
<ul><li>Achieve same-day turnaround for all internal and external customer inquiries, maintaining zero instances of complaints or escalations.
</li><li>Work closely with internal stakeholders such as Group Compliance, Group Tax, Credit Administration etc for the transaction review, execution and administration.
</li><li>Analyze / assess process risks and ensure compliance with policies, procedures and regulations to protect the bank&rsquo;s interests.
</li><li>Develop and update documentation policies, guidelines, frameworks and templates
</li><li>Act as the point of policy and procedural reference for the unit.
</li></ul>Process Improvement / Projects
<ul><li>Drive continuous improvement: streamline workflows, standardize documentation, and adopt best practices.
</li><li>Provide strategic and operational oversight and ensure the respective systems/platforms are optimized and integrated while ensuring they are scalable, and synergies are leveraged.
</li><li>Plan, manage and implement assigned projects to deliver results as per the business case
</li></ul>Team and stakeholder management
<ul><li>Train and guide the business support team to deliver the services effectively.
</li><li>Liaise with various stakeholders to ensure best service delivery to the customer
</li></ul>Education
Graduate, preferably with a finance or legal background
Experiences
<ul><li>Minimum 10 years of experience in a banking environment out of which at least 5 years&rsquo; experience in credit documentation.
</li><li>Managerial experience in a similar environment.
</li></ul>Knowledge Areas
<ul><li>In depth knowledge of credit facility documentation including security documentation
</li><li>Strong knowledge of LMA and BAFT documentation
</li><li>Sound knowledge of FI, trade and treasury products including Islamic products
</li><li>Knowledge of credit appraisal processes and considerations
</li><li>Understanding of loan transaction life cycle
</li><li>Knowledge of various policies and frameworks
</li></ul>Skill Areas
<ul><li>Knowledge of loan agreements as per BAFT, LMA, etc with strong negotiation skills.
</li><li>Good knowledge of FIG products.
</li><li>Adequate knowledge of trade finance products
</li><li>Strong written and communication skills
</li><li>Team building
</li><li>Coaching
</li><li>Mentoring
</li></ul>Behavioral Competencies
<ul><li>Strong analytical skills
</li><li>Strategic and tactical thinker
</li><li>Client focused
</li><li>Sense of urgency
</li><li>Results oriented / focused
</li><li>Problem solver
</li><li>Team focused
</li><li>Integrity driven
</li><li>Strong interpersonal skills
</li></ul>#LI-KB1</div>

Manager - FI Business Support

<div>
 
 
 Organization Unit Purpose:
 
 
 
 The Transaction Banking Services (TBS) unit is responsible for delivering comprehensive Cash Management, Trade Finance, and Supply Chain Finance solutions to corporate, government, and financial institution clients. The unit enables clients to optimize liquidity, manage risk, improve working capital efficiency, and streamline payment and trade flows through digital and traditional banking channels. TBS provides an integrated, single-window transactional platform supported by advanced technology, regulatory compliance, and customer-centric service models. The unit works closely with treasury teams and senior finance leaders to deliver innovative financing structures, seamless onboarding, and high-impact digital solutions that enhance client experience, increase product penetration, and support the bank&rsquo;s growth, profitability, and market leadership objectives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead the design, enhancement, and commercialization of Cash &amp; Trade products across corporate banking channels.
 </li>
 <li>
 Drive product adoption through benchmarking, digital marketing initiatives, and structured sales enablement programs.
 </li>
 <li>
 Define UX, digital journeys, and customer engagement models for all client-facing transactional platforms.
 </li>
 <li>
 Coordinate with technology, operations, compliance, and platform teams to ensure timely delivery and resolution of product initiatives.
 </li>
 <li>
 Develop product roadmaps, business cases, and communication strategies aligned with regulatory and business requirements.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Experience &amp; Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Business, Banking, or Technology.
 </li>
 <li>
 Minimum 7&ndash;10 years of regional banking experience in Cash Management and Trade Finance products.
 </li>
 <li>
 Strong knowledge of transaction banking platforms, digital journeys, and product lifecycle management.
 </li>
 <li>
 Proven stakeholder management, communication, and cross-functional leadership skills.
 </li>
 <li>
 Experience in product commercialization, customer engagement, and regulatory compliance within corporate banking.
 </li>
 </ul>
</div>

Manager - Cash & Trade Products

<div>About ENBD
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.
Job Overview:
As a Senior Relationship Manager , within Business Banking - Liabilities , you will be responsible for acquisition of new client relationships from Relationship Officers; upgrades from mass segment, maintenance and growth of existing client relationships, meeting Revenue targets for Assets, Liabilities and cross-sell. Achieve high levels of service standards and maximize client satisfaction and ensure compliance with UAE Central Bank and anti-money laundering regulations 
Key Responsibilities:
<ul><li>Financial: Deliver all the budgeted targets for revenue, profit, asset &amp; deposit growth, customer acquisition and cross sell.
</li><li>Sales and Advisory Services: Grow and farm the accounts which have been opened by Relationship Officers and convert them into a profitable proposition for the bank. Ensure maximum penetration of the local market including NTB customers.
</li><li>Customer Service Excellence: Ensure minimum TAT&rsquo;s and ensure service excellence. Assist the clients in resolving their issues regarding trade, assets, insurance and investments.
</li>Compliance and Risk: Be be fully aware of all policies relating to operational risk, sales processes, credit policy, anti-misselling, etc. and comply with the same. 
<li>
</li></ul>Skills and Experience:
<ul><li>Graduate &ndash; preferably business/finance/accounting
 </li><li>Minimum 3 years of experience in an RM role.
</li><li>Knowledge of basic banking operations.
</li><li>Adherence to policies and procedures.
</li><li>Knowledge of basic banking operations.
</li><li>Knowledge of compliance regulations.
</li></ul>There&rsquo;s never been a better time to join Emirates NBD.
We&rsquo;re one of the region&rsquo;s most recognisable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.
#LI-LA1</div>

Senior Relationship Manager - Business Banking Liabilities | Abu Dhabi

<div>
 
 
 
 In line with the UAE Government&rsquo;s strategy of empowering and developing nationals, Emirates NBD Group is committed to welcoming the young generation into an innovative, modern, supportive work environment to contribute to the nation's success. We seek the best
 
 
 
 UAEN talents
 
 
 
 to join our ENBD family.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 Supporting the recovery of claim amounts from defaulting retail customers through strategic management of civil litigation and repossession, ensuring maximum recovery and minimizing provisions.
 
 
 
 
 What You'll Do:
 
 
 
 
 The Manager role exists to lead and oversee the EI in-house retail delinquent portfolio across Islamic products by directing the filing and execution of civil litigation cases. The Manager ensures enhanced recovery, optimized operational efficiency, and strengthened compliance while building high-performing teams and strong external partnerships.
 
 
 The unique contributions made by the job holder are:
 
 <ul>
 <li>
 Lead and supervise the full cycle of civil case procedures to secure favorable judgments for the bank.
 </li>
 <li>
 Drive recovery of bad debts through both litigation and structured settlements.
 </li>
 <li>
 Strategically allocate new cases to law firms and manage legal counsel performance.
 </li>
 <li>
 Ensure robust documentation, archiving, and compliance controls across all civil actions.
 </li>
 <li>
 Oversee invoice management and approval processes to ensure efficiency and cost control.
 </li>
 <li>
 Represent the bank in high-level discussions with experts, courts, and customers.
 </li>
 <li>
 Provide strategic direction and support to EI Legal and EI RCR teams on case strategies.
 </li>
 <li>
 Negotiate settlements with customers while ensuring inclusion of civil litigation costs.
 </li>
 <li>
 Assisting EI Legal whenever required in cases filed against the bank.
 </li>
 <li>
 Coach, mentor, and evaluate team members to enhance performance and professional growth.
 </li>
 <li>
 Conduct regular reviews with law firms to ensure accountability and optimal outcomes.
 </li>
 <li>
 Contribute to organization&rsquo;s financial performance by achieving financial targets expected from the civil litigation.
 </li>
 <li>
 Direct team to achieve and exceed recovery targets via litigation and settlements.
 </li>
 <li>
 Anticipate and resolve complex case issues, ensuring efficiency and fairness.
 </li>
 <li>
 Strengthen compliance frameworks, reducing risks and protecting bank interests.
 </li>
 <li>
 Adhere to bank&rsquo;s policies and code of conduct/ Discipline
 </li>
 <li>
 Propose and implement procedural improvements to streamline litigation processes.
 </li>
 <li>
 Ensure timely preparation and submission of MIS, reports, and expert meeting outcomes.
 </li>
 <li>
 Lead, coach, and develop the civil litigation team
 </li>
 <li>
 Increase recovery rates and minimize provisions
 </li>
 <li>
 Direct interaction with law firms, experts, courts, and customers
 </li>
 <li>
 Streamline processes, reduce costs, and improve efficiency.
 </li>
 </ul>
 
 
 
 
 
 
 What You'll Need
 
 
 
 <ul>
 <li>
 BCs degree in Law
 </li>
 <li>
 7&ndash;10 years in Collection &amp; Civil Litigation, with proven leadership experience
 </li>
 <li>
 UAE National with a family book
 </li>
 <li>
 Advanced communication, negotiation Skills
 </li>
 <li>
 Legal process management; strong banking knowledge
 </li>
 <li>
 Proven experience in handling court ceases , execution files &amp; follow up with judicial authorities
 </li>
 <li>
 Experience in managing external Law firms &amp; legal vendors
 </li>
 <li>
 Strong analytical skills with ability to assess legal risk &amp; recovery potential
 </li>
 <li>
 Strategic thinking &amp; Decision making
 </li>
 <li>
 Team &amp; case management
 </li>
 <li>
 Banking Laws &amp; regulatory Compliance
 </li>
 <li>
 Stakeholder communication &amp; negotiation
 </li>
 <li>
 Risk assessment &amp; mitigation
 </li>
 <li>
 Proficiency in MS Office (Excel, Word, Outlook).
 </li>
 </ul>
 
 
 
 
 
 
 What You'll get
 
 
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Bonus based on the annual KPIs achieved
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Career development opportunities
 </li>
 <li>
 ENBD Employees' staff benefits
 </li>
 </ul>
 
 
</div>

Senior Litigation Paralegal

<div>
 
 Job Description
 
 
 
 Job Responsibilities ( Relief Pool )- Customer Relationship Officer
 
 
 Address customer problems and complaints to achieve satisfactory resolutions.
 
 
 <ul>
 <li>
 Referring issues beyond the role limit to appropriate points of reference.
 </li>
 <li>
 Resolve client problems and respond to inquiries quickly and effectively.
 </li>
 <li>
 Adhere to legal, corporate and regulator procedures.
 </li>
 <li>
 Apply and comply with relevant processes, procedures and controls to meet the unit&rsquo;s needs while providing efficient service to customers.
 </li>
 <li>
 Effectively identify and respond to Business Banking client needs.
 </li>
 <li>
 Ensure completion of client transaction in timely and quality manner.
 </li>
 <li>
 Increase client satisfaction by providing high-quality service.
 </li>
 <li>
 Support the quality initiative by reducing transaction defeats and cycle time.
 </li>
 <li>
 Incorporate EIB values into all activities.
 </li>
 <li>
 Add value to our clients through delivering on our EIB Banking experience.
 </li>
 <li>
 Provide product and service information, advice and relevant products and services to customers to increase their awareness and promote their usage.
 </li>
 <li>
 Greet and orient the client to EIB products and service.
 </li>
 <li>
 Manage efficient paper &ndash;flow, supporting relevant procedures
 </li>
 <li>
 Contacting client and getting missing documents.
 </li>
 <li>
 File maintenance.
 </li>
 <li>
 Preparing basic Memo.
 </li>
 <li>
 Any other task requested by your line Manager.
 </li>
 <li>
 Maintain strict control of confidential documents/secured negotiable items to prevent loss or misuse.
 </li>
 <li>
 Education &amp; Skills Relevant education with minimum of Bachelor&rsquo;s Degree Relevant experience in similar job UAE experience Banking products and operations Oral and written communication
 </li>
 </ul>
</div>

Customer Relationship Officer- Abu Dhabi- UAE National Only

<div>Assistant Manager, Investment Governance (UAE National)
About ENBD
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.
Job Overview:
As a Assistant Manager, Investment Governance at Emirates NBD, your role is to enhanc our strategic initiative to strengthen our Global Wealth Management business support and governance which includes but not limited to leading and/or participating in projects and initiatives, policies and procedures development/reviews, investment &amp; coverage governance (including frameworks and regulatory matters), business campaigns, and operating framework enhancements, across geographies.
Key Responsibilities
<ul><li>Able to prepare proposals and/or business cases which may be used for both internal and external purposes, pitch books, and possess strong verbal and written communication skills that would enable him/her to articulate effectively and facilitate coordination with stakeholders on projects/initiatives
</li><li>Support projects and initiatives to enhance the governance function and regulatory framework
</li><li>Engagement with all relevant functions to manage and successfully deliver on governance matters including remediations
</li><li>Effective engagement across geographies as well as subsidiaries on projects &amp; initiatives.
</li><li>Deliver projects governance
</li><li>Representation and contribution in relation to projects, governance and overall business support
</li><li>As may be required to support Wealth Management business
</li>As need be in line with the Wealth Advisory engagement 
<li>
 
</li></ul>Skills and Experience
<ul><li>Bachelors Degree
</li><li>Over 1-5 years banking, operations, compliance, investments and/or governance experience.
</li><li>A strong governance mind-set, attention to detail, and investment and credit experience is valuable.
</li></ul>There&rsquo;s never been a better time to join Emirates NBD.
 
We&rsquo;re one of the region&rsquo;s most recognisable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.</div>

Assistant Manager, Investment Governance (UAE National)

<div>
 
 Job Description
 
 
 
 
 Job Responsibility:
 
 
 
 <ul>
 <li>
 Effectively identify and respond to Business Banking client needs.
 </li>
 <li>
 Ensure completion of client transaction in timely and quality manner.
 </li>
 <li>
 Support the quality initiative by reducing transaction defeats and cycle time.
 </li>
 <li>
 Incorporate EIB values into all activities.
 </li>
 <li>
 Add value to our clients through delivering on our EIB Banking experience.
 </li>
 <li>
 Provide product and service information, advice and relevant products and services to customers to increase their awareness and promote their usage.
 </li>
 <li>
 Solid Knowledge of products and services.
 </li>
 <li>
 Address customer problems and complaints to achieve satisfactory resolutions.
 </li>
 <li>
 Resolve client problems and respond to inquiries quickly and effectively.
 </li>
 <li>
 Adhere to legal, corporate and regulator procedures.
 </li>
 <li>
 Apply and comply with relevant processes, procedures and controls to meet the unit&rsquo;s needs while providing efficient service to customers.
 </li>
 <li>
 Assists staff on a day to day basis by conducting research, responding to inquiries, and assisting with the development of or revisions to policies and procedures.
 </li>
 <li>
 Work with Department Head on the oversight of the Bank&rsquo;s compliance framework within the business unit.
 </li>
 <li>
 Assists with audit and compliance examinations, including requesting and preparing materials.
 </li>
 <li>
 Provides on-going support to the front line team on ad-hoc special reviews, risk assessments, compliance reviews, and other tasks.
 </li>
 <li>
 Ensure compliance and completion of regulatory initiatives/remediation projects.
 </li>
 <li>
 Maintain strict control of confidential documents/secured negotiable items to prevent loss or misuse.
 
 
 </li>
 </ul>
 
 Job Skills &amp; Qualifications:
 
 
 
 <ul>
 <li>
 Relevant education with minimum of Bachelor&rsquo;s Degree
 </li>
 <li>
 Relevant experience in similar job
 
 
 </li>
 </ul>
 
 What we offer you:
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Strong emphasis on work-life balance and wellbeing across the bank
 </li>
 <li>
 World-class Learning &amp; Development platform and career development
 </li>
 <li>
 Generous annual leave entitlement and Private Healthcare
 
 
 </li>
 </ul>
 Preferential banking facilities for employees
 
 
 
 About Us
 
 
 
 EIB
 
 
 Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.
 
 
 As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management &amp; Training and Development programmes to help them excel professionally and achieve success in their chosen career.
 
 
 Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion &amp; commitment and guide them to become the future leaders of the organization as well as the overall financial sector.
 
 
 We are driven by our values of Innovation, Customer Service, Ambition &amp; Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.
</div>

Assistant Manager - Business Banking Advisory

Join Emirates Islamic and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.