Qureos Mentor

EMKAN | إمكان

<div>
 
 
 JOB PURPOSE:
 
 
 
 To oversees the technical area of small and medium enterprise credit, including supervision and monitoring of SME direct lending and loan guaranty programs managed by the department, as well as contributing to strategic planning, new business development, proposal writing, capacity building, knowledge sharing, and business innovation to expand access to financial services.
 
 
 
 
 
 
 Key ACCOUNTABILITIES:
 
 
 <ul>
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 Develops new business opportunities, leads inter-departmental teams for conducting market research, negotiating loans, designing loan guaranty facilities, and drafting technical assistance agreements with funders.
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 Collaborates with proposal writing teams and act as lead technical writer on proposals or business plans.
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 Provides targeted technical assistance to SME-related programs, including subsidiaries of Vitas Group engaged in MSME lending; wherever possible, also contributes to the documentation of Global Communities&rsquo; experience through preparation of information briefs, internal publications, and other materials.
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 Revises existing and develops new training materials for SMEs and tailored to specific countries, especially in cash flow-based lending, loan underwriting, product development and risk management.
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 Troubleshoots issues related to implementation and represent Global Communities with donor representatives, investors, commercial banking partners, and host-country government representatives as needed.
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 Serves as a committee member on board-appointed internal audit committees of local subsidiaries, and participate in other cross-country initiatives, as requested.
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 Assists with the identification, hiring, and supervision of external consultants for areas of additional expertise or special projects as requested.
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 Stays informed of technical and strategic advances in the MSME, banking and finance industries that may have an impact on current and new business opportunities.
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 Upholds the values and commitment of Global Communities and its affiliates as a development-focused, quality service provider in the countries and communities it serves.
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 </ul>
 
 
 
 
 
 Qualifications and experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, accounting, business administration, or any other relevant field.
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 Minimum of 4-6 years professional experience in SME credit technology and portfolio management in the developing world; and first-hand knowledge in underwriting small loans with a commercial bank or financial institution.
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 </ul>
</div>

SME Credit operations Senior Supervisor

<div>
 
 Job Brief:
 
 
 Develop and implement strategic plans by improving the operations efficiency and providing advice and guidance on all aspect to drive business performance and business development to achieve predetermined targets.
 
 
 Responsibilities:
 
 <ul>
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 Contribute to the development of annual business plans for the assigned areas of responsibility to support the achievement of financial and strategic objectives.
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 Contribute to the development and execution of the Digital &amp; Products&rsquo; short to mid-term plans to ensure alignment with the function&rsquo;s strategic priorities, and the corporate goals.
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 Manage the activities and work performed by direct reports to ensure that it is carried out in an efficient and effective manner, in line with the annual business plans, and departmental policies and procedures.
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 Review and recommend changes on Digital &amp; Products unit structure to meet the business needs.
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 Contribute to the development of the Digital &amp; Products budget in alignment to the respective annual business plan.
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 Work closely with Functional Head to plan the manpower budget.
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 Contribute to the development and enhancement of the product&rsquo;s policies, systems, processes, procedures and internal controls to deliver a high quality, cost-effective service in a consistent manner.
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 Identify potential areas of improvement, to support an efficient and effective operation and contribute towards the continuous improvement of existing policies, processes and procedures by collating inputs from the team, identifying and recommending improvements
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 Proficient in MS office.
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 </ul>
 
 Qualification and Experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Banking, Finance, Business administration, Engineering or any other relevant field.
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 Minimum of 2-5years of relevant experience in product development
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 </ul>
 
 
</div>

Product Manager

<div>
 
 Job Brief:
 
 
 Examine the effectiveness of Emkan IT systems and internal controls, detect deficiencies and ensure compliance with applicable regional and global standards and regulations.
 
 
 Responsibilities:
 
 <ul>
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 Contribute to the development of the overall Internal Audit charter by owning the identification of the IT Audit function&rsquo;s objectives, scope and responsibilities in alignment with the corporate strategy.
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 Assess the impact of the charter on Emkan Code of Ethics, identify impacted areas and amend the Code of Ethics as needed in alignment with applicable standards and regulations.
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 Keep abreast of latest IT audit trends and standards and identify ways to apply them at Emkan for continuous improvement.
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 Prioritize the various functions to be audited from an IT perspective based on the review of previous internal IT audit reports, Emkan risk register and the expected external IT audits that will be conducted.
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 Contribute to the development of the overall Internal Audit plan by owning the identification of the functions to be audited from an IT perspective, the type and frequency of IT audits and the resources required to conduct the engagements.
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 Collect all relevant function-related documents for review and develop an independence statement in preparation for the IT audit exercise.
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 Draft an IT audit plan per function in coordination with relevant stakeholders and in alignment with the overall Internal Audit plan, including the identification of required workshops and site visits.
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 Conduct workshops and meetings with key stakeholders to obtain additional required information and arrange field visits as and when needed.
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 Examine EMKAN data from database, datacentres, software programs and information management systems for legal compliance, efficiency and effectiveness.
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 Identify changes to EMKAN IT systems and internal controls to enhance EMKAN efficiency, cost-effectiveness and performance.
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 Develop an IT audit report that highlights non-compliance cases that need improvement as well as recommendations and improvement plans related to inadequate, inefficient and/or ineffective IT internal controls.
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 Follow up and review the action plan progress on a regular basis and liaise with concerned stakeholders to ensure that the improvement plan activities are being executed in a timely and accurate manner.
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 Liaise with External Auditors to provide necessary information as and when needed in a timely and accurate manner.
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 Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
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 Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.
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 Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
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 Adherence to all regulations and control function within the company in order to ensure that governance, Audit, risk and compliance matters are carried out.
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 Fully adherence to the cybersecurity policies, processes, standards and regulations.
 </li>
 </ul>
 
 Qualification and Experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Management, Audit or any related field.
 </li>
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 (Master&rsquo;s degree in Business Management, Audit is preferred).
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 Minimum of 3-5 years of relevant experience in Internal Audit Function.
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 </ul>
</div>

IT Auditor Senior specialist

<div>
 
 Job Brief:
 
 
 
 
 
 The DevOps Senior Specialist is a key player in the seamless integration of software development and IT operations. This role involves implementing and managing automation tools, facilitating continuous integration and continuous deployment (CI/CD) pipelines, and ensuring the reliability and scalability of the IT infrastructure. The Special its collaborates closely with both development and operations teams to optimize processes, troubleshoot and resolve issues rapidly, and maintain system performance. They are also responsible for staying updated with the latest industry trends and technologies in DevOps, contributing to the continuous improvement of the organization's development lifecycle. The DevOps Specialist's expertise is vital in achieving efficient, agile, and high-quality software delivery.
 
 
 
 
 
 Job Responsibility:
 
 
 
 
 <ul>
 <li>
 Assist in the development and maintenance of automation scripts for deployment, configuration, and infrastructure management.
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 Design, implement, and maintain CI/CD pipelines for automated testing, integration, and deployment.
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 Ensure the reliability and efficiency of CI/CD processes.
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 Assist in the evaluation, selection, and implementation for DevOps tools for various stages of the development lifecycle.
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 Stay updated on emerging DevOps technologies and tools to support the function and have discussions to better DevOps experiences.
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 Collaborate with development, operations, and other teams to integrate DevOps practices.
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 Facilitate communication and collaboration across teams and within their DevOps Team.
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 Implement monitoring and logging solutions to track system performance and detect issues.
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 Set up alerts and notifications for proactive incident response.
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 Collaborate with security teams to integrate security practices into the DevOps process.
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 Implement security controls and best practices.
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 Manage and automate configuration changes across environments.
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 Ensure consistency and reliability in configuration settings.
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 Create and manage development, testing, and production environments.
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 Implement strategies for environment consistency.
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 Provide support for troubleshooting and resolving issues related to deployments and infrastructure.
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 Collaborate with teams to address incidents and outages.
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 Maintain comprehensive documentation for configurations, processes, and procedures.
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 Document best practices and guidelines for DevOps processes.
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 </ul>
 
 
 
 
 Qualification and Experience:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in computer science, Information Technology, or a related field.
 </li>
 <li>
 Minimum of 3-4 years of relevant experience in the field.
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 Relevant certifications in DevOps tools and practices (e.g., AWS Certified DevOps Engineer, Docker Certified Associate).
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 </ul>
</div>

DevOps & Automation Senior Specialist

<div>
 
 Job Brief:
 
 
 This role is pivotal in driving the design, development, implementation and maintenance of mission-critical financial systems, including loan origination, credit scoring, and core lending platforms. This role demands a deep understanding of software engineering best practices, systems architecture, secure coding, and experience in delivering robust, scalable, and high-performance solutions within the financial services domain. The ideal candidate will possess a blend of technical expertise, strategic vision, and leadership acumen.
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Manages the process of identifying and assessing the risks affecting the credit Risk.
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 Assists in developing mitigation strategies for risks related to Loan origination and monitoring these risks.
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 Ensuring lending process are in line with all regulations in place.
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 Review of Credit Applications to be forwards for Chief Risk Officer as per underwriting policies in place and analyses all expectations shared with the CRO
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 Ensuring consistency in evaluation and reporting of Risk.
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 Producing the risk reports to all stakeholders on a regular basis.
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 Organizes appropriate risk reporting, internally and externally.
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 Gathering, reviewing and analysing evidence to build an awareness and understanding of changes taking place, or proposed to all related stakeholders.
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 Document, and ensure communication of key risks. Maintains the communications channel with operations
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 Maintain input or data quality of risk management systems.
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 Monitoring of external indicators and market developments.
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 Performs testing for New Products and performs PIV for every change in the Core system / Decision engine
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 Ensuring of escalation mechanisms are established and are being used
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 Maintain input or data quality of risk management systems.
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 Monitoring of external indicators and market developments.
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 Performs testing for New Products and performs PIV for every change in the Core system / Decision engine
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 Ensuring of escalation mechanisms are established and are being used
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 Manage employee performance and development by assigning individual performance targets and development objectives at least on an annual basis.
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 Direct and supervise the activities and work of subordinates by providing formal and informal feedback regularly and on a timely basis, to ensure that all work is carried out in an efficient manner and in accordance with set individual targets
 </li>
 <li>
 Adherence to all regulations and control function within the company in order to ensure that governance, Audit, risk and compliance matters are carried out.
 </li>
 <li>
 Fully adherence to the cybersecurity policies, processes, standards and regulations.
 </li>
 <li>
 Ensure preparation of reports in a timely and accurate manner to meet the departmental requirements.
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 <li>
 Responsible for confidentiality of EMKAN&rsquo;s at during employment with EMKAN.
 </li>
 </ul>
 
 
 
 
 Qualification and Experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Business Administration, or any other relevant field (Master&rsquo;s degree is preferred).
 </li>
 <li>
 Minimum of 6-8 years of relevant experience.
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 Prior Experience in lending products.
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 Prior Experience in Auto lease, Credit Cards and SME
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 </ul>
</div>

Credit Risk Associate Manager

<div>
 
 Job Brief:
 
 
 To participate in designing and implementing effective marketing strategies to build EMKAN brand and increase customer engagement in a properly and quality manner. To collaborate with various internal teams to conduct market and competitive analyses, design promotional campaigns and develop profitable positioning and pricing of EMKAN brand.
 
 
 Responsibilities:
 
 <ul>
 <li>
 Conduct research to identify market trends and target customers&rsquo; preferences and analyze brand positioning and consumer insights
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 Shape and communicate our vision and mission and create marketing plans to increase brand awareness.
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 Ensure strong brand presence in online and offline channels and Translate brand elements into plans and go-to-market strategies
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 Review packaging and positioning of products and suggest the required improvements and design advertising campaigns for new products and services.
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 Establish performance specifications, cost and price parameters, market applications and sales estimates in a timely and quality manner.
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 Assist in developing effective media campaigns and choosing appropriate distribution channels.
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 Measure and report performance of all marketing campaigns, and assess ROI and KPIs and ensure it meet the agreed expectations.
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 Align the company around the brand&rsquo;s direction, choices and tactics.
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 Monitor new and ongoing marketing and advertising activities and Monitor product distribution and consumer reactions
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 Adherence to all regulations and control function within the company in order to ensure that governance, Audit, risk and compliance matters are carried out.
 </li>
 <li>
 Fully adherence to the cybersecurity policies, processes, standards and regulations.
 </li>
 </ul>
 
 Qualification and Experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Marketing or any other relevant field (Master&rsquo;s degree is preferred).
 </li>
 <li>
 Minimum of 6-8 years of relevant experience in content creation, marketing, communications, or similar
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 </ul>
 
 
</div>

Brand Manager

<div>
 
 Job Brief:
 
 
 The Application Support Associate Manager is responsible for managing the performance, maintenance, and support of all core business applications across Emkan&rsquo;s ecosystem. The role ensures high availability, efficiency, and continuous improvement of systems used by internal users, customers, and partners. The manager leads a team that provides Level 1&ndash;3 support, coordinates with vendors, and ensures timely resolution of incidents and service requests while maintaining compliance with service-level agreements (SLAs) and regulatory standards.
 
 
 
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Oversee day-to-day operations and support for all business-critical applications, including digital lending platforms, CRM, ERP, and integrations.
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 Manage incident, problem, and change management processes in alignment with Emkan&rsquo;s Service Delivery Management.
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 Serve as the primary escalation point for application issues affecting end-users and business continuity.
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 Define, monitor, and report on SLAs, KPIs, and service performance metrics.
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 Ensure timely resolution of incidents and service requests through root cause analysis and preventive action.
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 Maintain a knowledge base for common application issues and resolutions.
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 Implement and maintain application performance monitoring tools.
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 Proactively identify and resolve performance bottlenecks.
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 Ensure security, data integrity, and compliance of supported applications.
 </li>
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 Lead, mentor, and develop a team of application support specialists and analysts.
 </li>
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 Allocate resources effectively to meet business needs and shift coverage.
 </li>
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 Promote a culture of customer service, accountability, and continuous improvement.
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 Ensure application support activities comply with internal policies and external regulations (e.g., SAMA, ISO, NCA).
 </li>
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 Participate in audits, business continuity planning, and disaster recovery testing.
 </li>
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 Maintain logs, reports, and documentation as per IT governance requirements.
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 Collaborate with cross-functional teams, including development, operations, and security teams.
 </li>
 <li>
 Act as a bridge between technical teams and management to ensure effective communication.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualification and Experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT or Business Administration or any related discipline.
 </li>
 <li>
 6 &ndash; 8 years of relevant experience in IT Banking Operations and especially in IT the development and implementation of IT applications.
 </li>
 <li>
 Strong understanding and working knowledge of application development and support for Core banking applications and mainframe environment.
 </li>
 <li>
 Ability to work in a highly dynamic environment with a strong focus on maintaining the uptime of all running applications.
 </li>
 <li>
 Deep understanding of banking applications environment is a must.
 </li>
 </ul>
 
 
</div>

Application Support Associate Manager

Join EMKAN | إمكان and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.