Abrar Admin

Employer.com

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 Employer.com is revolutionizing the hiring landscape by streamlining recruitment processes and enhancing the job search experience for both employers and candidates. As part of a distinguished family of workplace solution companies, we work alongside recruiter.com, which specializes in talent acquisition services; BountyJobs, the leading marketplace for recruitment agencies; Bench Accounting, providing seamless financial management; and Before You Apply, offering comprehensive employer branding capabilities.
 
 
 
 Job Description
 
 
 
 Our well-known AI client is hiring two People Operations Specialists to join their People Services team within Data Solutions. This is a high-volume, operational role for someone who thrives in fast-paced startup environments and enjoys solving problems through process improvement and automation. You will serve as frontline support for employees, handling a large volume of tickets and requests daily while maintaining exceptional accuracy and attention to detail.
 
 
 What you&rsquo;ll do
 
 
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 Manage high volume of People Services tickets in a Jira-based ticketing system
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 Perform administrative tasks in Workday (HRIS)
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 Execute data entry and spreadsheet-heavy operational work with extremely high accuracy
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 Provide employee-facing support (internal customer service)
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 Support onboarding workflows and contractor onboarding/offboarding as you ramp
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 Identify and implement process improvements, including automation opportunities using AI tools
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 Take on additional operational projects based on team needs
 
 
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 Qualifications
 
 
 
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 2-5 years of professional experience
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 East Coast based (or clearly aligned to East Coast screening constraint)
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 Startup and/or high-growth environment experience strongly preferred
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 Extreme attention to detail and ability to move quickly with high accuracy
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 Strong organizational skills and communication in a high-volume environment
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 Comfort working extensively with spreadsheets and data sets
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 Process improvement mindset and interest in automation/AI-enabled workflow improvements
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 High-volume support experience (ticketing preferred)
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 Demonstrated precision in repetitive operational work
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 Comfort with spreadsheets and datasets
 
 
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 Nice to have
 
 
 
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 Workday experience
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 Jira or similar ticketing system experience
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 Greenhouse experience
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 Prior People Ops / HR Ops background
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 Strong customer service orientation
 
 
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 Not a fit
 
 
 
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 Profiles that rely on rigid, fully defined processes and slow operating cadence
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 Candidates without meaningful startup or high-growth experience
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 Candidates who prefer low-volume, project-only work over daily operational throughput
 
 
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 Interview process
 
 
 
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 30 min with Hiring Manager (Allison)
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 Two 30 min interviews with team members
 
 
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 Additional Information
 
 
 
 All your information will be kept confidential according to EEO guidelines.
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People Operations Specialists (remote, contract, East Coast candidates preferred)

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Employer.com

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People Operations Specialists (remote, contract, East Coast candidates preferred)