Qureos Mentor

Endress+Hauser Group

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 At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.
 
 
 
 What is the role about?
 
 
 
 We are looking for a Service Sales Manager to join our Group. This role will drive profitable growth of service contracts across all industry verticals (Food &amp; Beverage, Life Sciences, Chemicals, Oil &amp; Gas, Power &amp; Energy, Water &amp; Wastewater, Metals &amp; Mining, Pulp &amp; Paper, etc.) and own the full sales cycle for calibration, preventive maintenance, instrument verification, remote technical support (Smart Support) and extended warranty offerings, ensuring renewal, upsell and customer success.&rdquo;
 
 
 
 Which tasks will you perform?
 
 
 
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 Own the end-to-end service contract sales cycle: lead generation, scoping, proposal and pricing, negotiation, closing, onboarding and renewals.
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 Responsible for achieving service sales targets.
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 Transform on-demand service requests into contractual agreements.
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 Empower and equip the sales team with knowledge and skills in service offerings.
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 Design value-based packages using Endress+Hauser&rsquo;s services portfolio aligned to customer process criticality and compliance needs.
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 Support industry-specific account plans for key customers in terms of service products; build long-term, trust-based relationships at multiple levels.
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 Maintain an accurate pipeline and forecast in CRM/ERP (Salesforce/SAP); ensure clean data and disciplined follow-up.
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 Coordinate delivery with Service Operations, Inside Sales, Solutions and Technical Support to guarantee Service Contract commitments and high customer satisfaction.
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 Identify digital and connected services upsell opportunities (Smart Support, Netilion IIoT), articulate ROI and secure expansion.
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 Monitor market dynamics and competitor activity; contribute to pricing strategies and margin optimization.
 
 
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 What do we expect from you?
 
 
 
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 Bachelor&rsquo;s degree in engineering (Mechanical, Chemical, Electrical/Electronics, Automation or related).
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 Proven experience in process instrumentation/automation service or sales; hands-on knowledge of maintenance, calibration and compliance services.
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 Demonstrated success in selling service contracts (scope and terms creation, negotiation, renewal management).
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 Proficiency with CRM/ERP (Salesforce/SAP or equivalent).
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 Strong communication and presentation skills; fluency in Turkish and English.
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 Willingness to travel throughout T&uuml;rkiye.
 
 
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 Competencies
 
 
 
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 Customer-centric and long-term relationship builder.
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 Industry and application savvy; able to tailor service packages to operational, quality and safety requirements.
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 Data-driven decision making with solid forecast accuracy and margin discipline.
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 Cross-functional leadership for seamless delivery.
 
 
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 What can you expect from us?
 
 
 
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 Secure employment in an international family-owned company.
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 Wide range of training opportunities.
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 Family-friendly organization with flexible working hours.
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 Health insurance.
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 Performance-based remuneration.
 
 
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 How do you apply?
 
 
 
 To apply we kindly ask you to upload your documents on our career page. Applications sent to us by E-Mail can unfortunately not be considered due to Data Privacy Considerations.
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Service Sales Manager

Join Endress+Hauser Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Endress+Hauser Group

About Company

Service Sales Manager