Qureos Mentor

Enjaz Consultancy & Enterprise Management

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 We are looking for a proactive and detail-oriented
 
 Customer Service Representative
 
 to join our team. The ideal candidate will serve as the first point of contact for customers and is responsible for delivering outstanding service by addressing inquiries, resolving issues, and ensuring a smooth customer experience. If you are passionate about helping people, thrive under pressure, and enjoy problem-solving, we encourage you to apply.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Respond promptly to customer inquiries via phone, email, or social media
 
 </li>
 <li>
 Address customer complaints and provide effective, professional resolutions
 
 </li>
 <li>
 Follow up on customer requests and accurately update customer records in the system
 
 </li>
 <li>
 Coordinate with internal teams to deliver comprehensive and timely solutions
 
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 <li>
 Maintain high levels of customer satisfaction and uphold quality service standards
 
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 <li>
 Document customer interactions and feedback for continuous service improvement
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (required)
 
 </li>
 <li>
 At least
 
 1 year of experience
 
 in a customer service or support role
 
 </li>
 <li>
 Strong
 
 verbal and written communication
 
 skills
 
 </li>
 <li>
 Proven ability to work under pressure and resolve issues in a timely manner
 
 </li>
 <li>
 Good command of English; additional languages are a plus
 
 </li>
 <li>
 Strong organizational skills and attention to detail
 
 </li>
 <li>
 Proficient with common customer service tools, CRM systems, and Microsoft Office Suite
 
 </li>
 </ul>
</div>

Retail Customer Service Associate

Join Enjaz Consultancy & Enterprise Management and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Enjaz Consultancy & Enterprise Management

ABOUT_COMPANY

Retail Customer Service Associate