Qureos Mentor

Ennismore

<div>
 
 Company Description
 
 
 
 Ennismore is a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.
 
 
 Ennismore has brought together two global F&amp;B leaders, PARIS SOCIETY and RIKAS, renowned for their iconic venues worldwide and recognized as two of the industry's largest F&amp;B operators.
 
 
 This F&amp;B platform consolidates F&amp;B brand houses and operations, driven by strategic and creative concepts.
 
 
 
 Job Description
 
 
 
 We are hiring an
 
 eCommerce Director for the MEAPA
 
 region
 
 
 As the eCommerce Director of MEA and APAC, you will play a pivotal role in driving the web direct channel and optimizing the eCommerce experience with a deep cultural fluency &ndash; someone who understands the digital heartbeat of the Middle East and Asia Pacific regions. Based in Dubai, you will be responsible for spearheading initiatives to increase direct bookings via our brand websites, working in close partnership with property teams as well as marketing, product, and revenue divisions. This role is for a strategic leader who lives and breathes digital growth, who knows how to craft high-performing campaigns without losing sight of the brand magic, and who can champion web direct performance across a fast-growing portfolio of Lifestyle Collective hotels.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Be the Digital Performance Driver for MEAPAC
 </li>
 <li>
 You&rsquo;ll own and accelerate our web-direct performance across brand.com and All.com, ensuring we achieve our eCommerce targets across the region with a focus on:
 </li>
 <ul>
 <li>
 Paid media and acquisition campaigns
 </li>
 <li>
 CRM &amp; email that delivers personalised and on-brand communications
 </li>
 <li>
 SEO strategies that balance technical excellence with editorial craft
 </li>
 </ul>
 <li>
 Trading performance for every hotel in the region
 </li>
 <li>
 You will oversee data-driven strategies with paid media partners and manage a two-person team supporting MEA and APAC regions.
 </li>
 <li>
 You will have a strong creative-eye which can support hotels and brand teams in delivering the best-in-class visual assets for all paid media channels &ndash; providing steer and creative direction based on each brand&rsquo;s identity.
 </li>
 <li>
 Lead acquisition marketing and work with Revenue Management and brand teams to develop exclusive offers which drive web direct for our hotels. Monitor pricing structures, ensuring competitiveness with third-party channels.
 </li>
 <li>
 Reporting and analytics will be at the forefront of our commercial planning. This role will leverage insights from our product team, revenue leads and our analytics division to drive performance and build commercial calendars in collaboration with marketing and brand teams.
 </li>
 <li>
 Strengthen the Digital Foundations
 </li>
 <li>
 You'll collaborate closely with digital product teams to influence feature development, optimise the booking journey, troubleshoot platform issues, and ensure our digital ecosystem continues to evolve in lockstep with commercial priorities. This will involve:
 </li>
 <ul>
 <li>
 Hand-in-hand collaboration with the website and booking engine product teams to ensure alignment between commercial objectives and product development
 </li>
 <li>
 Build business cases which help in prioritizing development work that best support hotels in the MEA and APAC regions
 </li>
 <li>
 Triage website and booking engine related issues, coordinate troubleshooting efforts with your team and ensure timely resolutions to minimize business impact
 </li>
 </ul>
 <li>
 Develop on site A/B tests to improve customer journeys and experience on site and increase conversion rate, with a goal to integrate into the Product roadmap
 </li>
 <li>
 Alongside the hotel and brand teams, you will ensure the best-in-class content is featured on our websites, making sure content is refreshed, seasonally appropriate and optimised to deliver conversion.
 </li>
 <li>
 Be the Go-to-Market Champion for New Hotels
 </li>
 <li>
 New openings are one of the most exciting parts of this role and you will lead the digital charge as part of this role. You&rsquo;ll coordinate all digital and eCommerce elements of the opening roadmap: from pre-launch visibility and content readiness to campaigns, trading, and a best-in-class, brand-aligned digital go-to-market plans .
 </li>
 <li>
 Work closely with Operations teams to facilitate an omnichannel opening approach to build towards a successful opening that achieves our web direct targets.
 </li>
 <li>
 Triage website and booking engine related issues, coordinate troubleshooting efforts with your team and ensure timely resolutions to minimize business impact.
 </li>
 <li>
 Best Practice Sharing:
 </li>
 <li>
 In addition to driving commercial impact and supporting new hotel launches, you will actively foster cross-regional collaboration, sharing digital best practices and innovations with peers to elevate overall performance.
 </li>
 <li>
 Your role will be pivotal in championing digital transformation projects, streamlining processes, and ensuring that each initiative is closely aligned with both local market needs and global brand standards.
 </li>
 <li>
 By continuously evaluating emerging technologies and market trends, you will help future-proof our digital strategy while empowering teams to deliver exceptional results through data-driven insights and agile execution.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Ideally a degree in a business/hospitality related subject.
 </li>
 <li>
 A minimum of 10 years of experience in the same field within the hospitality industry is required.
 </li>
 <li>
 Proven experience in eCommerce management, with deep, proven market knowledge of the Middle East (non-negotiable) and strong understanding of APAC digital landscapes.
 </li>
 <li>
 Strong expertise in full-funnel digital marketing, including performance marketing, paid media strategy, SEO, CRM and ROI management. Proven success in executing high-impact marketing campaigns that drive measurable business outcomes.
 </li>
 <li>
 A strong brand mindset&mdash;you know how to balance commercial urgency with brand integrity.
 </li>
 <li>
 Experience in collaborating with revenue management teams to align digital marketing and eCommerce efforts with dynamic pricing, inventory management, and promotional strategies.
 </li>
 <li>
 Solid track record of driving direct bookings, reducing dependency on OTAs, and increasing revenue via online sales channels.
 </li>
 <li>
 Analytical mindset with a strong focus on data-driven decision-making. Proficient in using analytics tools such as Google Analytics, CRM, and performance marketing platforms to monitor and improve campaign performance.
 </li>
 <li>
 Strong leadership and communication skills, with the ability to collaborate and influence cross-functional teams at all levels. Experience leading teams&mdash;coaching, inspiring, and growing talent.
 </li>
 <li>
 Comfort working in a fast-paced, high-growth environment with multiple brands and markets.
 </li>
 <li>
 Hands-on experience managing digital rollouts for new hotel openings is a huge advantage.
 </li>
 <li>
 Hands-on experience in project management and digital transformation, including implementing new features and troubleshooting digital platforms.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What&rsquo;s In It for You
 
 
 
 <ul>
 <li>
 The opportunity to embark on an exciting career in a company that is taking off!
 </li>
 <li>
 Ennismore&rsquo;s values and fast-growing environment
 </li>
 <li>
 The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture
 </li>
 <li>
 The opportunity to challenge the norm and work in a rewarding environment, building global brand
 </li>
 <li>
 Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
 </li>
 <li>
 Lots of opportunity to progress and switch it up as part of a global family of brands
 </li>
 <li>
 Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
 </li>
 <li>
 An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact
 </li>
 </ul>
</div>

eCommerce Director MEAPAC

<div>Company Description 
Our adventure camp in the Hatta mountains celebrates the land&rsquo;s spirit, providing countless ways to play and explore the outdoors. Fifty caravans form a lively community inspired by nomadic exploration, surrounded by hiking and biking trails throughout mountainous terrain that immerse guests in the region&rsquo;s natural beauty. A central restaurant fueled by local flavors is designed for guests to gather, and a wellness center offers restorative rituals drawing from local tradition. 
Job Description 
As we prepare to open our doors, we&rsquo;re seeking a Steward Supervisor who will play a key role in keeping our heart of house immaculate, efficient, and ready to support unforgettable guest experiences.
This role is essential to ensuring cleanliness, organisation, and the smooth functioning of all back-of-house areas &mdash; supporting the culinary team and upholding the operational excellence that defines our mountain escape.
Stewarding Operations &amp; Supervision<ul><li>
Supervise daily stewarding activities, ensuring all kitchen and back-of-house areas are clean, sanitised, and well-maintained.</li><li>
Lead, train, and support a team of stewards, providing guidance, motivation, and hands-on assistance.</li><li>
Monitor dishwashing operations, cleanliness standards, and equipment functionality.</li><li>
Ensure that cleaning schedules and task assignments are followed consistently.</li></ul>
Inventory &amp; Resource Management<ul><li>
Manage inventory of cleaning supplies, chemicals, and stewarding equipment.</li><li>
Oversee proper storage, handling, and rotation of cleaning materials.</li><li>
Coordinate with the culinary and procurement teams to ensure timely replenishment of stock.</li></ul>
Health, Safety &amp; Hygiene Compliance<ul><li>
Ensure all stewarding practices comply with hygiene, sanitation, and HACCP standards.</li><li>
Maintain strict adherence to health and safety regulations across all back-of-house areas.</li><li>
Report equipment issues and coordinate repairs to ensure uninterrupted operations.</li><li>
Conduct regular inspections to uphold cleanliness and safety benchmarks.</li></ul>
Collaboration &amp; Support<ul><li>
Work closely with the Culinary, Engineering, and Food &amp; Beverage teams to support their operational needs.</li><li>
Assist with banquet setup, equipment movements, and special event preparations where required.</li><li>
Communicate openly with department leaders to ensure efficient workflow and timely task completion.</li></ul>
Team Development &amp; Leadership<ul><li>
Train new stewards on cleaning techniques, safety standards, and equipment use.</li><li>
Support a positive, respectful, and team-oriented working environment.</li><li>
Lead by example through professionalism, integrity, and hands-on involvement.</li></ul>
Join us as we build an inspiring retreat in the Hatta mountains &mdash; where behind-the-scenes teamwork fuels the experiences that connect guests with nature, adventure, and the spirit of the land. 
Qualifications<ul><li> 
Previous experience in stewarding, kitchen operations, or supervisory roles within hospitality.</li><li>
Strong leadership and organisational skills with the ability to multitask and prioritise.</li><li>
Knowledge of hygiene and sanitation standards (HACCP preferred).</li><li>
Ability to work in a fast-paced environment and manage a diverse team.</li><li>
Good communication skills and a collaborative approach.</li><li>
A positive attitude and commitment to operational excellence.</li></ul> 
Additional Information 
What&rsquo;s In It for You<ul><li>
Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul></div>

Steward Supervisor – New Opening – Hatta

<div>Company Description 
Our adventure camp in the Hatta mountains celebrates the land&rsquo;s spirit, providing countless ways to play and explore the outdoors. Fifty caravans form a lively community inspired by nomadic exploration, surrounded by hiking and biking trails throughout mountainous terrain that immerse guests in the region&rsquo;s natural beauty. A central restaurant fueled by local flavors is designed for guests to gather, and a wellness center offers restorative rituals drawing from local tradition. 
Job Description 
We are looking for a Spa Therapist to join our wellness team and deliver nurturing, memorable treatments that enhance the guest experience. This role is essential in creating a serene and restorative environment that complements the spirit of adventure, community, and authenticity that defines our retreat.
Guest Wellness &amp; Treatments<ul><li>
Provide professional spa treatments including massages, facials, body therapies, and wellness rituals according to guest preferences and retreat standards.</li><li>
Welcome guests warmly and assess their needs to recommend appropriate treatments.</li><li>
Ensure treatments are delivered with attention to detail, professionalism, and a calming presence.</li><li>
Maintain accurate records of guest treatments and preferences for personalized experiences.</li></ul>
Hygiene, Safety &amp; Standards<ul><li>
Follow strict hygiene, sanitation, and safety protocols for all treatments and equipment.</li><li>
Maintain clean, organized, and inviting treatment rooms and wellness areas.</li><li>
Use spa equipment and products safely and responsibly, reporting any maintenance issues promptly.</li><li>
Stay up-to-date on health and safety regulations related to wellness and spa services.</li></ul>
Collaboration &amp; Teamwork<ul><li>
Work closely with the wellness team to ensure seamless guest experiences.</li><li>
Assist in planning and setting up spa treatments, products, and equipment.</li><li>
Participate in team meetings and contribute ideas to enhance guest wellness experiences.</li></ul>
Join our Hatta mountain retreat, where every treatment contributes to immersive, authentic, and restorative experiences that connect people to nature, adventure, and community. 
Qualifications<ul><li> 
Previous experience as a Spa Therapist in hotels, resorts, or wellness centers preferred.</li><li>
Certified in relevant spa and wellness therapies.</li><li>
Knowledge of massage techniques, body treatments, and holistic wellness practices.</li><li>
Friendly, approachable, and guest-focused attitude.</li><li>
Ability to work efficiently in a fast-paced, high-standard environment.</li><li>
Flexible to work shifts, weekends, and public holidays as required.</li></ul> 
Additional Information 
What&rsquo;s In It for You<ul><li>
Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul></div>

Spa Therapist – New Opening – Hatta

<div>Company Description 
Our adventure camp in the Hatta mountains celebrates the land&rsquo;s spirit, providing countless ways to play and explore the outdoors. Fifty caravans form a lively community inspired by nomadic exploration, surrounded by hiking and biking trails throughout mountainous terrain that immerse guests in the region&rsquo;s natural beauty. A central restaurant fueled by local flavors is designed for guests to gather, and a wellness center offers restorative rituals drawing from local tradition. 
Job Description 
As we prepare to open our doors, we&rsquo;re looking for a Receiving Agent who is detail-oriented, organised, and committed to ensuring seamless operations behind the scenes.
This role is essential to supporting our opening and ongoing operations, ensuring that every item &mdash; from supplies to equipment &mdash; arrives, is verified, and flows into the property with accuracy and care.
Receiving &amp; Verification<ul><li>
Receive, inspect, and verify all incoming deliveries for quantity, quality, and compliance with purchase orders.</li><li>
Document discrepancies, damages, or shortages and communicate promptly with Procurement and relevant departments.</li><li>
Ensure that all goods are logged accurately in the receiving system.</li></ul>
Inventory &amp; Stock Control<ul><li>
Coordinate with the storekeeper and procurement team to ensure proper storage, labeling, and rotation of goods.</li><li>
Support inventory counts and maintain accurate stock records.</li><li>
Follow procedures for handling perishable items, ensuring compliance with safety and hygiene standards.</li></ul>
Documentation &amp; System Management<ul><li>
Maintain complete and organized receiving documentation, including delivery notes, invoices, and purchase orders.</li><li>
Enter receiving data into inventory or procurement systems accurately and in a timely manner.</li><li>
Ensure all paperwork is forwarded to Finance for reconciliation and payment processing.</li></ul>
Cross-Department Coordination<ul><li>
Work closely with Culinary, Housekeeping, Engineering, and other operational teams to ensure timely distribution of received items.</li><li>
Coordinate with suppliers and procurement on delivery schedules, product specifications, and returns.</li><li>
Support the smooth flow of materials essential to the guest experience and daily operations.</li></ul>
Compliance &amp; Standards<ul><li>
Ensure all receiving practices comply with company policies, health &amp; safety guidelines, and audit requirements.</li><li>
Maintain cleanliness and organisation in the receiving area and storage facilities.</li><li>
Uphold standards that align with the property&rsquo;s commitment to quality, sustainability, and operational excellence.</li></ul>
Join us behind the scenes as we bring our new Hatta retreat to life &mdash; where every delivery supports an experience built on nature, adventure, and warm hospitality. 
Qualifications<ul><li> 
Previous experience in receiving, procurement, or storeroom operations, preferably in luxury hospitality.</li><li>
Strong attention to detail and organisational skills.</li><li>
Basic knowledge of inventory systems and computer proficiency.</li><li>
Ability to lift, move, and handle goods safely.</li><li>
Strong communication skills and a collaborative working style.</li><li>
Reliability, integrity, and a proactive approach to problem-solving.</li></ul> 
Additional Information 
What&rsquo;s In It for You<ul><li>
Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul></div>

Receiving Agent – New Opening – Hatta

<div>Company Description 
Our adventure camp in the Hatta mountains celebrates the land&rsquo;s spirit, providing countless ways to play and explore the outdoors. Fifty caravans form a lively community inspired by nomadic exploration, surrounded by hiking and biking trails throughout mountainous terrain that immerse guests in the region&rsquo;s natural beauty. A central restaurant fueled by local flavors is designed for guests to gather, and a wellness center offers restorative rituals drawing from local tradition. 
Job Description 
We are looking for a Lifeguard Supervisor to join our recreation team and ensure the safety and enjoyment of all guests at our aquatic facilities. This role is essential in creating a secure, well-managed environment that reflects the spirit of adventure, community, and authenticity of our retreat.
Safety &amp; Guest Supervision<ul><li>
Oversee lifeguard operations, ensuring all safety protocols and emergency procedures are followed.</li><li>
Monitor aquatic areas and respond promptly to any incidents, providing first aid or emergency support as needed.</li><li>
Conduct regular safety checks of pools, equipment, and facilities to maintain a secure environment.</li><li>
Ensure lifeguard team members are attentive, vigilant, and performing duties to the highest standard.</li></ul>
Leadership &amp; Team Management<ul><li>
Supervise, train, and mentor lifeguard staff, ensuring compliance with safety standards and operational procedures.</li><li>
Organize rotas, assign responsibilities, and monitor performance of team members.</li><li>
Lead by example, promoting professionalism, teamwork, and proactive guest service.</li><li>
Participate in team meetings and provide input on improving safety, operations, and guest experience.</li></ul>
Hygiene, Safety &amp; Standards<ul><li>
Maintain strict adherence to hygiene and sanitation standards in aquatic areas.</li><li>
Ensure proper handling, storage, and maintenance of lifesaving and pool equipment.</li><li>
Report any hazards, maintenance issues, or safety concerns promptly to management.</li></ul>
Join our Hatta mountain retreat, where every supervision and interaction contributes to immersive, authentic, and safe guest experiences that connect people to nature, adventure, and community. 
Qualifications<ul><li> 
Previous experience as a lifeguard with supervisory responsibilities preferred.</li><li>
Certified in lifeguarding, CPR, and first aid.</li><li>
Strong knowledge of water safety procedures and emergency response protocols.</li><li>
Friendly, approachable, and team-focused attitude.</li><li>
Ability to work efficiently in a fast-paced environment and manage multiple tasks.</li><li>
Flexible to work shifts, weekends, and public holidays as required.</li></ul> 
Additional Information 
What&rsquo;s In It for You<ul><li>
Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul></div>

Lifeguard Supervisor – New Opening – Hatta

<div>Company Description 
About Faena
Faena creates cultural epicenters&mdash;living stages where art, design, and warm, attentive hospitality convene to craft a feast for the senses. We are a Cultural Embassy that invites guests to seek the extraordinary, shaping worlds that feel profoundly personal, welcoming, and alive.
&ldquo;At Wadi Safar, we are shaping a new world where art, architecture, and nature live in harmony. Guided by a shared respect for culture and craft, this collaboration with Diriyah Company reflects our belief that beauty can elevate everyday life and inspire a new way of living.&rdquo;
&mdash; Alan Faena 
Job Description 
The Role
As General Manager of Faena Wadi Safar, you will orchestrate the pre&#8209;opening and lead the property into a vibrant, enduring rhythm. You will champion an ethos of artistry and community&mdash;curating immersive storytelling, rituals, and moments that transform a stay into a memory and guests into lifelong advocates.
At the heart of the community, Faena Hotel Wadi Safar embodies a world where unbound expression meets masterful craft. Here, 130 guestrooms and branded Residences radiate Faena&rsquo;s bold character in harmony with the land, while residents are invited into a realm of enriching gathering spaces, spa and wellness sanctuaries, signature dining, and a performance theatre presenting shows and artistic collaborations.
What you will create<ul><li>
Pre&#8209;opening mastery: Build and steer the full pre&#8209;opening journey&mdash;from critical paths and OS&amp;E readiness to talent, training, and culture&mdash;so opening day feels inevitable and effortless.</li><li>
A living cultural program: Shape the hotel as a cultural epicenter&mdash;from butler&#8209;led signature service to nightlife, dining, wellness, and residencies&mdash;designing experiences that are elegant, sensorial, and deeply human.</li><li>
A house of community: Foster collaborations with artists, creators, and Diriyah partners to ground Faena&rsquo;s world in the spirit of place and Saudi creativity.</li><li>
Performance with soul: Hold the dual mandate of artistry and accountability&mdash;protecting brand standards while delivering commercial excellence, disciplined cost leadership, and owner trust.</li><li>
Iconic teams: Recruit, inspire, and develop a high&#8209;performing leadership cadre with the warmth, precision, and presence that define ultra&#8209;luxury.</li></ul> 

Qualifications 
Who you are<ul><li>
A proven General Manager (or equivalent multi&#8209;property leader) from the ultra&#8209;luxury tier, with pre&#8209;opening successes you can name and measure.</li><li>
Ideally experienced in Saudi Arabia or the GCC, with cultural fluency, stakeholder maturity, and a confident understanding of regulatory and localization priorities.</li><li>
An inspiring culture&#8209;builder who leads through story, design, and detail&mdash;turning standards into rituals and service into theatre.</li><li>
Commercially exacting: strong P&amp;L command, revenue architecture, market positioning, and owner relations.</li><li>
A clear, compelling communicator&mdash;equally at ease on the floor, in the community, and in the boardroom.</li><li>
Arabic a plus; English required.</li></ul> 

Additional Information 
The Faena craft you&rsquo;ll steward<ul><li>
Signature service that feels personal and ceremonial, anticipating desires before they&rsquo;re voiced.</li><li>
Design&#8209;led experiences that choreograph every touchpoint&mdash;arrival, room, private bar, wellness, dining, nightlife&mdash;into a coherent story.</li><li>
A warm, generous spirit that invites guests and locals into a world of connection, play, and wonder.</li></ul>
Why Faena, why now
Faena Diriyah Gate is poised to become a beacon of culture and hospitality in Riyadh&mdash;a canvas for bold creativity rooted in heritage and community. Lead this once&#8209;in&#8209;a&#8209;generation opening and help us write the next chapter of ultra&#8209;luxury in the Kingdom.</div>

General Manager — Faena Wadi Safar, Riyadh

<div>Company Description 
Ennismore is a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.
Ennismore has brought together two global F&amp;B leaders, PARIS SOCIETY and RIKAS, renowned for their iconic venues worldwide and recognized as two of the industry's largest F&amp;B operators. 
This F&amp;B platform consolidates F&amp;B brand houses and operations, driven by strategic and creative concepts. 
Job Description 
We are hiring an eCommerce Director for the MEAPA region
As the eCommerce Director of MEA and APAC, you will play a pivotal role in driving the web direct channel and optimizing the eCommerce experience with a deep cultural fluency &ndash; someone who understands the digital heartbeat of the Middle East and Asia Pacific regions. Based in Dubai, you will be responsible for spearheading initiatives to increase direct bookings via our brand websites, working in close partnership with property teams as well as marketing, product, and revenue divisions. This role is for a strategic leader who lives and breathes digital growth, who knows how to craft high-performing campaigns without losing sight of the brand magic, and who can champion web direct performance across a fast-growing portfolio of Lifestyle Collective hotels.
Key Responsibilities:<ul><li>
Be the Digital Performance Driver for MEAPAC</li><li>
You&rsquo;ll own and accelerate our web-direct performance across brand.com and All.com, ensuring we achieve our eCommerce targets across the region with a focus on:<ul><li>
Paid media and acquisition campaigns</li><li>
CRM &amp; email that delivers personalised and on-brand communications</li><li>
SEO strategies that balance technical excellence with editorial craft</li></ul></li><li>
Trading performance for every hotel in the region</li><li>
You will oversee data-driven strategies with paid media partners and manage a two-person team supporting MEA and APAC regions.</li><li>
You will have a strong creative-eye which can support hotels and brand teams in delivering the best-in-class visual assets for all paid media channels &ndash; providing steer and creative direction based on each brand&rsquo;s identity.</li><li>
Lead acquisition marketing and work with Revenue Management and brand teams to develop exclusive offers which drive web direct for our hotels. Monitor pricing structures, ensuring competitiveness with third-party channels.</li><li>
Reporting and analytics will be at the forefront of our commercial planning. This role will leverage insights from our product team, revenue leads and our analytics division to drive performance and build commercial calendars in collaboration with marketing and brand teams.</li><li>
Strengthen the Digital Foundations</li><li>
You'll collaborate closely with digital product teams to influence feature development, optimise the booking journey, troubleshoot platform issues, and ensure our digital ecosystem continues to evolve in lockstep with commercial priorities. This will involve:<ul><li>
Hand-in-hand collaboration with the website and booking engine product teams to ensure alignment between commercial objectives and product development</li><li>
Build business cases which help in prioritizing development work that best support hotels in the MEA and APAC regions</li><li>
Triage website and booking engine related issues, coordinate troubleshooting efforts with your team and ensure timely resolutions to minimize business impact</li></ul></li><li>
Develop on site A/B tests to improve customer journeys and experience on site and increase conversion rate, with a goal to integrate into the Product roadmap</li><li>
Alongside the hotel and brand teams, you will ensure the best-in-class content is featured on our websites, making sure content is refreshed, seasonally appropriate and optimised to deliver conversion.</li><li>
Be the Go-to-Market Champion for New Hotels</li><li>
New openings are one of the most exciting parts of this role and you will lead the digital charge as part of this role. You&rsquo;ll coordinate all digital and eCommerce elements of the opening roadmap: from pre-launch visibility and content readiness to campaigns, trading, and a best-in-class, brand-aligned digital go-to-market plans .</li><li>
Work closely with Operations teams to facilitate an omnichannel opening approach to build towards a successful opening that achieves our web direct targets.</li><li>
Triage website and booking engine related issues, coordinate troubleshooting efforts with your team and ensure timely resolutions to minimize business impact.</li><li>
Best Practice Sharing:</li><li>
In addition to driving commercial impact and supporting new hotel launches, you will actively foster cross-regional collaboration, sharing digital best practices and innovations with peers to elevate overall performance.</li><li>
Your role will be pivotal in championing digital transformation projects, streamlining processes, and ensuring that each initiative is closely aligned with both local market needs and global brand standards.</li><li>
By continuously evaluating emerging technologies and market trends, you will help future-proof our digital strategy while empowering teams to deliver exceptional results through data-driven insights and agile execution.</li></ul> 
Qualifications 
<ul><li>
Ideally a degree in a business/hospitality related subject.</li><li>
A minimum of 10 years of experience in the same field within the hospitality industry is required.</li><li>
Proven experience in eCommerce management, with deep, proven market knowledge of the Middle East (non-negotiable) and strong understanding of APAC digital landscapes.</li><li>
Strong expertise in full-funnel digital marketing, including performance marketing, paid media strategy, SEO, CRM and ROI management. Proven success in executing high-impact marketing campaigns that drive measurable business outcomes.</li><li>
A strong brand mindset&mdash;you know how to balance commercial urgency with brand integrity.</li><li>
Experience in collaborating with revenue management teams to align digital marketing and eCommerce efforts with dynamic pricing, inventory management, and promotional strategies.</li><li>
Solid track record of driving direct bookings, reducing dependency on OTAs, and increasing revenue via online sales channels.</li><li>
Analytical mindset with a strong focus on data-driven decision-making. Proficient in using analytics tools such as Google Analytics, CRM, and performance marketing platforms to monitor and improve campaign performance.</li><li>
Strong leadership and communication skills, with the ability to collaborate and influence cross-functional teams at all levels. Experience leading teams&mdash;coaching, inspiring, and growing talent.</li><li>
Comfort working in a fast-paced, high-growth environment with multiple brands and markets.</li><li>
Hands-on experience managing digital rollouts for new hotel openings is a huge advantage.</li><li>
Hands-on experience in project management and digital transformation, including implementing new features and troubleshooting digital platforms.</li></ul> 

Additional Information 
What&rsquo;s In It for You<ul><li>
The opportunity to embark on an exciting career in a company that is taking off!</li><li>
Ennismore&rsquo;s values and fast-growing environment</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li><li>
The opportunity to challenge the norm and work in a rewarding environment, building global brand</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Lots of opportunity to progress and switch it up as part of a global family of brands</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact</li></ul></div>

Join Ennismore and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ennismore

ABOUT_COMPANY

eCommerce Director MEAPAC

Steward Supervisor – New Opening – Hatta

Spa Therapist – New Opening – Hatta

Receiving Agent – New Opening – Hatta

Lifeguard Supervisor – New Opening – Hatta

General Manager — Faena Wadi Safar, Riyadh

eCommerce Director MEAPAC