Qureos Mentor

Ensemble Health Partners

<div>Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:<ul><li>
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.</li><li>
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.</li><li>
Striving for Excellence: Execute at a high level by demonstrating our &ldquo;Best in KLAS&rdquo; Ensemble Difference Principles and consistently delivering outstanding results.</li></ul>
The Opportunity:
Job Summary
The Senior Engineer, Technology is responsible for building ETL pipelines to ingest the data from heterogeneous sources into our system. You should have excellent business and communication skills and be able to work with business owners to understand their data requirements and help them make data-related decisions using your ETL knowledge and experience. The selected candidate will have expertise in Artiva HCx and interfacing development experience.
Job Functions<ul><li>
Technical lead in Artiva HCx development, design, and implementation</li><li>
Experience with Interface Development, Workflow, Scripting, Segmentation Filters, UI development, SQL, Advanced Troubleshooting</li><li>
 Superior understanding of the development process, including specification development, documentation, and quality assurance.</li><li>
Developing and ensuring Interoperability between client systems, Artiva HCx, and other third-party vendors.</li><li>
Present key findings, recommend enhancements, and work collaterally to continually strengthen Artiva HCx</li><li>
Act as primary respondent to questions regarding business file import/export processes, workflow, and all Artiva HCx related inquiries.</li><li>
Build, enhance and maintain the data models, interfaces and application integration required to support growing and changing business needs.</li><li>
Collaboration with internal and external clients to respond to growing needs of the business, troubleshoot issues, and expand capabilities of the product.</li><li>
Oversee the quality assurance of client implementations, interfaces, data processing and error resolution.</li><li>
General knowledge of operating systems, network and computer hardware and IT infrastructures</li><li>
Train and provide guidance to junior development staff.</li></ul>
Additional Job Duties:<ul><li>
Attends meetings and training as required.</li><li>
Direct research on emerging application development platforms and standards in support of procurement and further development efforts</li><li>
Always communicates to both external and internal clients in a professional manner.</li><li>
Ability and willingness to learn new computer languages and technologies quickly.</li><li>
Performs other duties as assigned.</li></ul>
Qualifications, Skills, and Experience:<ul><li>
3+ years&rsquo; Artiva HCx experience</li><li>
Graduation from an accredited college or university with bachelor&rsquo;s degree in computer science with emphasis in application development</li><li>
3+ years&rsquo; experience with object-oriented development, SQL, and relational database theory</li><li>
Knowledge of Revenue Cycle Management, Collections, or financial industries desirable</li><li>
Ability to work both independently and in a team-based, fast-paced environment.</li><li>
Strong technical, analytical, and financial aptitude.</li><li>
Excellent communication skills, both written and verbal.</li><li>
Ability to design, implement, test and deploy ETL processes.</li><li>
Ability to create and manage SSIS/ADF packages.</li><li>
Ability to build data transformations with SSIS and other ETL tools including importing data from files, moving data from one database platform to another including Azure Cloud Databases (SQL Server and Synapse)</li><li>
Proficiency in SSIS, SQL Server components and Azure Data Factory</li><li>
Proficiency in Software Development best practices such as Continuous Integration, Unit/Integration Testing, Code Reviews</li><li>
Proficiency in physical and logical data modeling</li><li>
Ability to write SQL Stored procedures, Functions, Triggers, Constraints and Indexes</li><li>
This position pays between $101,600 - 152,400 based on experience.</li><li>
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.</li><li>
This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.</li></ul>
#LI-RL1 
#LI-REMOTE
Join an award-winning company
Five-time winner of &ldquo;Best in KLAS&rdquo; 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024<ul><li>
Innovation</li><li>
Work-Life Flexibility</li><li>
Leadership</li><li>
Purpose + Values</li></ul>
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:<ul><li>
Associate Benefits &ndash; We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.</li><li>
Our Culture &ndash; Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
</li><li>Growth &ndash; We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.</li><li>
Recognition &ndash; We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.</li></ul>
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role&rsquo;s range.
Employment Disclaimers &ndash; Ensemble</div>

Senior Engineer, Technology

<div>Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:<ul><li>
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.</li><li>
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.</li><li>
Striving for Excellence: Execute at a high level by demonstrating our &ldquo;Best in KLAS&rdquo; Ensemble Difference Principles and consistently delivering outstanding results.</li></ul>
The Opportunity:
<div>CAREER OPPORTUNITY OFFERING:<ul><li>
Bonus Incentives</li><li>
Paid Certifications</li><li>
Tuition Reimbursement</li><li>
Comprehensive Benefits</li><li>
Career Advancement</li><li>
This position pays between $18.65 - $20.50 based on experience</li></ul></div><div><div><div><div>
**This position is located On-Site at OU Health in Oklahoma City, OK**
Interviews uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or location Financial Assistance program. Assists with application processes to facilitate accurate and appropriate submissions. Follows-up on submitted applications to insure timely billing or adjustment processing.
Essential Job Functions:<ul><li>
Reviewing all referred uninsured/under-insured patients for program eligibility opportunities, initializing and coordinating the application process to facilitate accurate and appropriate submissions</li><li>
Effectively communicating with the patient to obtain documents that must accompany the application</li><li>
Following submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting</li><li>
Documenting all relevant actions and communication steps in assigned patient accounting systems</li><li>
Maintaining working knowledge of all state and federal program requirements; shares information with colleagues and supervisors</li><li>
Developing and maintaining proactive working relationship with county/state/federal Medicaid caseworker partners, working collaboratively with other revenue cycle departments and associates.</li><li>
Other job duties as assigned.</li></ul>
Employment Qualifications:
Minimum years and type of experience:<ul><li>
1-2 years of experience in healthcare industry, interacting with patients regarding hospital financial issues.</li></ul>
Other knowledge, skills, and abilities preferred:<ul><li>
Understanding of Revenue Cycle including admission, billing, payments and denials.</li><li>
Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.</li><li>
Knowledge of Health Insurance requirements. Knowledge of medical terminology or CPT or procedure codes.</li><li>
Patient Access experience with managed care/insurance and Call Center experience highly preferred.</li><li>
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.</li></ul>
Minimum Education:<ul><li>
High School Diploma or GED. Combination of post-secondary education and experience will be considered in lieu of degree.</li></ul>
Certifications:<ul><li>
CRCR within 9 months of hire.</li></ul></div></div></div></div>
Join an award-winning company
Five-time winner of &ldquo;Best in KLAS&rdquo; 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024<ul><li>
Innovation</li><li>
Work-Life Flexibility</li><li>
Leadership</li><li>
Purpose + Values</li></ul>
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:<ul><li>
Associate Benefits &ndash; We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.</li><li>
Our Culture &ndash; Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
</li><li>Growth &ndash; We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.</li><li>
Recognition &ndash; We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.</li></ul>
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role&rsquo;s range.
Employment Disclaimers &ndash; Ensemble</div>

Public Benefit Specialist

<div>Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:<ul><li>
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.</li><li>
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.</li><li>
Striving for Excellence: Execute at a high level by demonstrating our &ldquo;Best in KLAS&rdquo; Ensemble Difference Principles and consistently delivering outstanding results.</li></ul>
The Opportunity:
CAREER OPPORTUNITY OFFERING:<ul><li><h3 class="jobSectionHeader">
Bonus Incentives</h3></li><li><h3 class="jobSectionHeader">
Paid Certifications</h3></li><li><h3 class="jobSectionHeader">
Tuition Reimbursement</h3></li><li><h3 class="jobSectionHeader">
Comprehensive Benefits</h3></li><li><h3 class="jobSectionHeader">
Career Advancement</h3></li><li><h3 class="jobSectionHeader">
This position pays between $18.65 - $20.50/hr. based on experience</h3></li></ul>
**This position is located On-Site at Benefis - East Campus in Great Falls, MT **
Interviews uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or location Financial Assistance program. Assists with application processes to facilitate accurate and appropriate submissions. Follows-up on submitted applications to insure timely billing or adjustment processing.
Essential Job Functions:<ul><li>
Reviewing all referred uninsured/under-insured patients for program eligibility opportunities, initializing and coordinating the application process to facilitate accurate and appropriate submissions</li><li>
Effectively communicating with the patient to obtain documents that must accompany the application</li><li>
Following submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting</li><li>
Documenting all relevant actions and communication steps in assigned patient accounting systems</li><li>
Maintaining working knowledge of all state and federal program requirements; shares information with colleagues and supervisors</li><li>
Developing and maintaining proactive working relationship with county/state/federal Medicaid caseworker partners, working collaboratively with other revenue cycle departments and associates.</li><li>
Other job duties as assigned.</li></ul>
Employment Qualifications:
Minimum years and type of experience:<ul><li>
1-2 years of experience in healthcare industry, interacting with patients regarding hospital financial issues.</li><li>
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.</li></ul>
Other knowledge, skills, and abilities preferred:<ul><li>
Understanding of Revenue Cycle including admission, billing, payments and denials.</li><li>
Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.</li><li>
Knowledge of Health Insurance requirements. Knowledge of medical terminology or CPT or procedure codes.</li><li>
Patient Access experience with managed care/insurance and Call Center experience highly preferred.</li><li>
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.</li></ul>
Minimum Education:<ul><li>
High School Diploma or GED. Combination of post-secondary education and experience will be considered in lieu of degree.</li></ul>
Certifications:<ul><li>
CRCR within 9 months of hire.</li></ul>
Join an award-winning company
Five-time winner of &ldquo;Best in KLAS&rdquo; 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024<ul><li>
Innovation</li><li>
Work-Life Flexibility</li><li>
Leadership</li><li>
Purpose + Values</li></ul>
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:<ul><li>
Associate Benefits &ndash; We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.</li><li>
Our Culture &ndash; Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
</li><li>Growth &ndash; We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.</li><li>
Recognition &ndash; We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.</li></ul>
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role&rsquo;s range.
Employment Disclaimers &ndash; Ensemble</div>

<div>Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:<ul><li>
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.</li><li>
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.</li><li>
Striving for Excellence: Execute at a high level by demonstrating our &ldquo;Best in KLAS&rdquo; Ensemble Difference Principles and consistently delivering outstanding results.</li></ul>
The Opportunity:
ENTRY LEVEL CAREER OPPORTUNITY OFFERING:<ul><li>
Bonus Incentives</li><li>
Paid Certifications</li><li>
Tuition Reimbursement</li><li>
Comprehensive Benefits</li><li>
Career Advancement</li><li>
This position pays between $17.00 - $18.15/hr based on experience</li></ul>
***This position is an onsite role and candidates must be able to work on-site at Ballad - Sycamore Shoals Hospital in Elizabethton, TN****
We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.
Job Responsibilities:<ul><li>
The Patient Access Representative is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.</li><li>
Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey.</li><li>
Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned.</li><li>
Responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.</li><li>
Responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.</li><li>
Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name.</li><li>
Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.</li><li>
Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.</li><li>
Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.</li></ul>
Experience We Love:<ul><li>
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.</li></ul>
Experience:<ul><li>
1+ years of customer service experience</li></ul>
Required Education:<ul><li>
High School Diploma/GED Required</li></ul>
Certification:<ul><li>
CRCR Required within 6 months of hire (Company Paid)</li></ul>
Join an award-winning company
Five-time winner of &ldquo;Best in KLAS&rdquo; 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024<ul><li>
Innovation</li><li>
Work-Life Flexibility</li><li>
Leadership</li><li>
Purpose + Values</li></ul>
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:<ul><li>
Associate Benefits &ndash; We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.</li><li>
Our Culture &ndash; Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
</li><li>Growth &ndash; We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.</li><li>
Recognition &ndash; We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.</li></ul>
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role&rsquo;s range.
Employment Disclaimers &ndash; Ensemble</div>

Patient Access Specialist - NIGHT SHIFT

<div>Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:<ul><li>
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.</li><li>
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.</li><li>
Striving for Excellence: Execute at a high level by demonstrating our &ldquo;Best in KLAS&rdquo; Ensemble Difference Principles and consistently delivering outstanding results.</li></ul>
The Opportunity:
By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.
Job Competencies<div><ul><li>
Technical Proficiency: Demonstrated expert with Health Information Systems, specific focus on Epic Systems. Possess in-depth knowledge of technical interfaces for Health Information Systems.</li><li>
Epic Systems Knowledge: Experience utilizing and leading projects focused on operational optimization and process streamlining within Epic systems.</li><li>
Process Assessment: Ability to evaluate and analyze current processes and workflows to identify areas for improvement.</li><li>
Strategic Planning: Proven experience in developing roadmaps that align with organizational objectives and customer needs.</li><li>
Project Management: Proficiency in defining project scope, objectives, and deliverables, along with familiarity with project management methodologies and tools.</li><li>
Communication Skills: Effective verbal and written communication abilities to convey complex concepts to diverse stakeholders.</li><li>
Autonomy: Capacity to work independently, exercising sound judgment with minimal supervision.</li><li>
Team Collaboration: Demonstrated ability to contribute to project management and delivery, with a willingness to support and mentor less experienced team members.</li><li>
Strategic Insight: Strong understanding of strategic business planning and execution within healthcare technology or related industries.</li><li>
Problem-Solving: Robust decision-making and problem-solving skills, with a focus on driving innovation and continuous improvement in patient contact center operations.</li></ul><div></div><div><div><div>
Essential Job Functions<div><div><ul><li>
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.</li><li>
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.</li><li>
Striving for Excellence: Execute at a high level by demonstrating our &ldquo;Best in KLAS&rdquo; Ensemble Difference Principles and consistently delivering outstanding results.</li><li>
Strategic Leadership: Lead the planning, development, and execution of strategic projects to ensure alignment with organizational goals and objectives.</li><li>
Executive Presence: Demonstrate executive presence by effectively communicating with senior leadership, presenting strategic initiatives, and influencing decision-making at the highest levels.</li><li>
Technology Initiatives: Oversee the implementation of technology initiatives that enhance operational efficiency, improve service delivery, and drive innovation. Solutions such as Real Time Eligibility, Real Time Authorization and eMPA, Contact Center platforms, and the Ensemble EIQ platform are in scope for the role in addition to Health Information System modules like Hello World, Cheers and MyChart.</li><li>
Project Management: Manage project timelines, budgets, and resources to ensure projects are delivered on time and within scope.</li><li>
Stakeholder Engagement: Collaborate with cross-functional teams, including IT, operations, and business units, to ensure successful project outcomes.</li><li>
Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance project delivery and organizational performance.</li><li>
Risk Management: Assess and mitigate risks associated with strategic projects, ensuring compliance with regulatory requirements and organizational standards.</li><li>
Performance Metrics: Develop and monitor key performance indicators (KPIs) to track project progress and measure success.</li><li>
Talent Development: Mentor and develop team members, fostering a culture of excellence and continuous learning.</li><li>
Vendor Management and Contracting: Manage vendor relationships and oversee contracting processes to ensure successful partnerships and project outcomes. This includes extensive experience in vendor management, contracting, and leading Request for Proposal (RFP) processes for the front office, with examples of successful partnerships such as strategic alliances that enhanced operational efficiency and innovation.</li></ul></div>
This position pays $122,900- $184,350 based on relevant experience</div></div></div></div></div>
Join an award-winning company
Five-time winner of &ldquo;Best in KLAS&rdquo; 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024<ul><li>
Innovation</li><li>
Work-Life Flexibility</li><li>
Leadership</li><li>
Purpose + Values</li></ul>
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:<ul><li>
Associate Benefits &ndash; We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.</li><li>
Our Culture &ndash; Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
</li><li>Growth &ndash; We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.</li><li>
Recognition &ndash; We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.</li></ul>
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role&rsquo;s range.
Employment Disclaimers &ndash; Ensemble</div>

AVP, Operational Strategic Initiatives

<div>Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:<ul><li>
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.</li><li>
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.</li><li>
Striving for Excellence: Execute at a high level by demonstrating our &ldquo;Best in KLAS&rdquo; Ensemble Difference Principles and consistently delivering outstanding results.</li></ul>
The Opportunity:
By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.
The Desk Side Representative II provides advanced hands-on and remote technical support for end users across the organization. This role serves as a Tier 2 deskside resource, responsible for diagnosing and resolving complex hardware, software, and access issues, supporting device lifecycle management, and ensuring a positive end‑user experience. The Rep II works closely with Service Desk, Asset Management, Networking, Security, and Client Access teams, and may serve as a subject matter resource for specific clients, tools, or environments.
This position is ON-SITE in Cincinnati, Ohio.
Job Competencies<ul><li>
Valuing Differences - Works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; seeks out and uses unique abilities, insights, and ideas. Considers the collective.</li><li>
Collaboration - Works cooperatively within teams and partners with others, both internally and externally as needed, to achieve success; focuses on the results of the team, not the achievements of one person. It&rsquo;s &ldquo;All for One and One for All&rdquo;</li><li>
Accountability - Accepts personal responsibility and/or consequences of failure and successes, delivering on commitments and refocusing effort when needed. Someone who is willing to step up and own it.</li><li>
Time Management - Effectively manages personal time and resources to ensure that work is completed efficiently.</li><li>
Developing Trust - Gains others&rsquo; confidence by acting with integrity and following through on commitments; treats others and their ideas with respect and supports them in the face of challenges.</li><li>
Takes Initiative - Takes prompt action to accomplish goals and achieve results beyond what is required; is proactive and pursues relentlessly.</li></ul>
Essential Job Functions<ul><li>
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.</li><li>
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.</li><li>
Striving for Excellence: Execute at a high level by demonstrating our &ldquo;Best in KLAS&rdquo; Ensemble Difference Principles and consistently delivering outstanding results.</li><li>
Work effectively within a team environment to provide support to our users in a timely manner and with a positive customer service attitude.</li><li>
The ability to identify problems, link them to underlying issues and symptoms in order to determine a solution. Possesses ability to identify what issues should be escalated and what can be resolved personally.</li><li>
Customer Focused: Ability to anticipate users&rsquo; needs and remove barriers that hinder providing excellent service. Engages appropriate internal stakeholders as needed to resolve issues outside of individual scope of responsibility.</li><li>
Work closely with the IT team to communicate any challenges encountered along and provide recommendations for resolution.</li><li>
Perform escalations when necessary to vendors or internal departments and works with the other parties to resolve the issue to the satisfaction of the end user.</li><li>
Organized and dedicated, ability to work quickly following a process.</li><li>
Troubleshooting a variety of issues including but not limited to hardware, printing, scanning and software issues.</li></ul>
Primary Responsibilities<ul><li>
Provide Tier 2 deskside and remote technical support for Windows and macOS endpoints, including laptops, desktops, monitors, printers, and peripherals.</li><li>
Troubleshoot and resolve complex issues related to hardware, operating systems, applications, VPNs, Citrix/VDI, authentication, and enterprise tools.</li><li>
Handle incident and request tickets assigned through ServiceNow, ensuring accurate documentation, communication, and timely resolution.</li><li>
Support device lifecycle activities including new hire setups, hardware refreshes, device replacements, reimaging, and decommissioning.</li><li>
Perform hands-on device imaging and provisioning using standard enterprise processes and tools (e.g., Autopilot, Intune).</li><li>
Assist with client-specific access issues (e.g., VDI, Citrix, Epic, external client environments) and coordinate escalation with appropriate internal or external teams.</li><li>
Install, configure, and support approved software packages and updates, both manually and via automated deployment tools.</li><li>
Maintain accurate asset and inventory records across asset management systems.</li><li>
Create and update knowledge base articles, process documentation, and internal job aids to support team efficiency and knowledge sharing.</li><li>
Serve as a mentor or informal resource for Desk Side Representative I team members.</li></ul>
Work Environment<ul><li>
Onsite at the Blue Ash, OH office with limited hybrid/remote flexibility based on team schedule.</li><li>
Standard business hours with occasional off-hours work as needed for support or projects.</li></ul>
Required Qualifications<ul><li>
3+ years of experience in enterprise desktop or deskside support (Level 2 or equivalent).</li><li>
Strong working knowledge of Windows 10/11 and common enterprise hardware platforms.</li><li>
Experience troubleshooting applications, drivers, printers, VPNs, and VDI/Citrix environments.</li><li>
Familiarity with ticketing systems (e.g., ServiceNow) and ITIL-based workflows.</li><li>
Excellent customer service, communication, and documentation skills.</li><li>
Ability to work independently, manage multiple priorities, and follow established processes.</li></ul>
Preferred Qualifications<ul><li>
Experience supporting hybrid or work‑from‑home users.</li><li>
Exposure to device management tools such as Microsoft Intune, Autopilot, SCCM, or similar.</li><li>
Experience supporting client-specific systems or regulated healthcare environments.</li><li>
Basic networking, security, or identity knowledge (VPN, certificates, MFA, AD/Azure AD).</li></ul>
Employment Qualifications
Ensemble Required License / Certification (Ex: CRCR) ONE CERTIFICATION PER FIELD
Comp TIA A+
Or other approved job relevant certification.
Desired Work Experience
1 to 3 Years
Desired Education
Bachelor's Degree or Equivalent Experience
Other Preferred Knowledge, Skills and Abilities<ul><li>
MCDST (Microsoft Certified Desktop Support Technician) or higher</li><li>
Experience in Windows Desktop Technologies, Office 365</li><li>
Experience in Apple and Mac technologies is nice to have</li><li>
This position pays between $24.65&ndash; $33.10/hour based on experience</li></ul>
#LI-RL1
#LI-Remote
Join an award-winning company
Five-time winner of &ldquo;Best in KLAS&rdquo; 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024<ul><li>
Innovation</li><li>
Work-Life Flexibility</li><li>
Leadership</li><li>
Purpose + Values</li></ul>
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:<ul><li>
Associate Benefits &ndash; We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.</li><li>
Our Culture &ndash; Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
</li><li>Growth &ndash; We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.</li><li>
Recognition &ndash; We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.</li></ul>
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role&rsquo;s range.
Employment Disclaimers &ndash; Ensemble</div>

Representative II, Desk Side

<div>Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:<ul><li>
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.</li><li>
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.</li><li>
Striving for Excellence: Execute at a high level by demonstrating our &ldquo;Best in KLAS&rdquo; Ensemble Difference Principles and consistently delivering outstanding results.</li></ul>
The Opportunity:
CAREER OPPORTUNITY OFFERING:<ul><li>
Bonus Incentives</li><li>
Paid Certifications</li><li>
Tuition Reimbursement</li><li>
Comprehensive Benefits</li><li>
Career Advancement</li><li>
The base pay for this position is $80,000
</li></ul>***Must be able to work Full-time on-site at DKH - Day Kimball Healthcare in Putnam, CT***
The CDI Specialist facilitates and obtains appropriate physician documentation for any patient clinical condition or procedure to support the appropriate severity of illness, expected risk of mortality, and complexity of care as documented in patient medical records. Extensive medical record review and interaction with physicians, nursing staff, other patient care givers and HIM coding professionals is done to ensure the documentation is complete and accurate.
Job Responsibilities:<ul><li>
Completes initial patient medical record review within 24-48 hours of patient's admission; completes subsequent reviews of patient's medical record reviews every 24-48 hours and enters review findings in CDE software system</li><li>
Assigns Principal diagnosis, CC/MCC (complication and comorbidity/major complication and comorbidity), evaluate for Severity of Illness (SOI) and Risk of Mortality (ROM) on all patients while in-house. Assigns working ICD-10-CM and PCS codes and DRG (Diagnosis Related Group) using encoder in CDE software.</li><li>
Clarifies with physicians regarding missing, unclear, unsupported or conflicting health record documentation by requesting and obtaining additional documentation from physicians when needed. Face to face physician interaction and written clarifications are used.</li><li>
Educates key healthcare providers such as physicians, nurse practitioners, allied health professionals, nursing and care coordination regarding clinical documentation improvement, documentation guidelines and the need for accurate and complete documentation in the health record.</li><li>
Partners with coding professionals to ensure accuracy of diagnostic and procedural data and completeness of supporting documentation to determine the working and final DRG assignment. Reviews DRG denial letters and writes denial appeal letters.</li><li>
Collaborates with care coordination, nursing staff and other ancillary staff regarding interaction with physicians on documentation and to resolve physician clarifications prior to patient discharge.</li><li>
Maintains and upholds all clinical documentation regulatory guidelines</li><li>
Formulates and submits timely, well prepared appeals for reconsideration by third party administrators (payors). Including supporting documented clinical evidence, Coding/CDE Guidelines and other regulatory standards/guidelines as appropriate. Works collaboratively with co-works and management to effectively resolve root cause issues that impact payor contracts, hospital operations, or departmental to maintain reimbursement and minimize appeal requests and/or denials.</li></ul> 
Experience We Love:<ul><li>
Minimum of five years acute care nursing experience with specific medical/surgical, Intensive Care, or Emergency Department experience</li><li>
Excellent interpersonal skills including excellent verbal and written communication skills; proficient in and demonstrate excellent physician relations</li><li>
Ability to organize and present information clearly and concisely; excellent computer and keyboarding skills; high degree of prioritization skills</li><li>
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.</li></ul>
Minimum Education<ul><li>
Current RN Licensure</li></ul>
Certifications:<ul><li>
CRCR Required within 9 months of hire</li></ul>
#LI-LL1
#LI-REMOTE
Join an award-winning company
Five-time winner of &ldquo;Best in KLAS&rdquo; 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024<ul><li>
Innovation</li><li>
Work-Life Flexibility</li><li>
Leadership</li><li>
Purpose + Values</li></ul>
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:<ul><li>
Associate Benefits &ndash; We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.</li><li>
Our Culture &ndash; Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
</li><li>Growth &ndash; We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.</li><li>
Recognition &ndash; We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.</li></ul>
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role&rsquo;s range.
Employment Disclaimers &ndash; Ensemble</div>

RN Clinical Documentation Integrity - Putnam, CT

Join Ensemble Health Partners and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ensemble Health Partners

About Company

Senior Engineer, Technology

Public Benefit Specialist

Public Benefit Specialist

Patient Access Specialist - NIGHT SHIFT

AVP, Operational Strategic Initiatives

Representative II, Desk Side

RN Clinical Documentation Integrity - Putnam, CT