Qureos Mentor

Envoy Air

<div>Overview:
<div>
Who we are:</div><div></div><div><br>
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.</div><div></div><div><br>
We offer:</div><ul><li>
Amazing employee flight privileges within the American Airlines global network</li><li>
Training and development programs to take your career to the next level</li><li>
Comprehensive health and life benefits (subject to location)</li></ul>
Responsibilities:
<div>
How will you make an impact?</div><div><br>
</div><div>Responsibilities</div><ul><li>
Responsible for providing quality service and achieving superior customer satisfaction</li><li>
Resolves customer service and operational problems during tour of duty, working in the operation during peak or irregular periods, spending time in the operation interacting with customers and employees, and preparing customer correspondence</li><li>
Through the use of cross-functional teams, the Shift Manager will generate and implement quality improvement ideas</li><li>
Will evaluate team performance through corporate quality control measurements, such as observations, feedback, data and customer complaints and compliments</li><li>
Responsible for meeting profitability and cost control goals by developing and monitoring budgets and spending, actively seeking cost reduction ideas, and monitoring lost time</li><li>
Ensures compliance with all operations (safety/government requirements) during tour of duty. Investigates discrepancies and compiles statistical data for compliance purposes</li><li>
Coaches and counsels personnel and provides guidance to team on customer service and performance issues</li><li>
Conduct performance reviews for team members on a regular basis</li><li>
Encourages employee teamwork to generate and implement individual and the team's best ideas</li><li>
Overall, the Customer Service Shift Manager will run an effective operation by communicating with managers, peers and team members, both within their immediate department, as well as with other departments and by administering company policies and procedures as well as providing their team with necessary tools, resources and training to meet or exceed all operational performance goals</li><li>
Coordinates operation including scheduling, hiring, training, inventory, etc.</li></ul>
Qualifications:
<div>
Who are we looking for?</div><div></div><div><br>
Requirements</div><ul><li>
The ideal candidate must be able to work in a team environment and the ability to prioritize work and projects in order to meet deadlines and objectives.</li><li>
Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated.</li><li>
Minimum age of 18</li><li>
High school diploma or GED equivalent</li><li>
Valid state driver&rsquo;s license</li><li>
Willing and able to work rotating shifts including nights, holidays, weekends, and days off</li><li>
Possess the legal right to work in the United States</li><li>
Must be able to read, write, fluently speak, and understand the English language</li><li>
Able to lead and motivate employees in working as a team</li><li>
Demonstrated ability to communicate verbally and in writing, leadership, initiative and judgment</li><li>
Must demonstrate strong administrative and analytical abilities</li><li>
Position may also require the ability to become certified as a Ground Security Coordinator (GSC). Previous experience in airport operations preferred.</li><li>
Sabre experience preferred</li></ul><div></div><div><br>
Please note: The description is intended to provide a brief overview of the position. It&rsquo;s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.</div><div></div><div><br>
Envoy Air is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled.</div></div><div></div>

ORD Shift Manager, Customer Services

<div>Overview:
<p><b>
Come and work for Envoy Air, an American Airlines Group Company, at </b><b>Sacramento International Airport </b><b>and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.</b></p><p></p><p><b><br>
We are hiring immediately, with no experience required</b></p><p></p><p><b><br>
Pay rate:</b><b> </b><b>$16.50/ HR</b></p>
Responsibilities:
<p><b>
What&rsquo;s in it for you?</b></p><ul><li>
Travel for <b>free</b> with your family and friends on flights across the American Airlines global network.</li><li>
Comprehensive benefits package which includes health, dental, prescription, and vision coverage so you stay healthy.</li><li>
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.</li><li>
In this <b>entry level position,</b> you can enjoy <b>paid on the job training</b> and development programs to take your career to the next level.</li><li>
Both <b>full-time and part-time</b> positions available.</li><li><b>
Flexibility</b> through the ability to trade shifts, as well as available overtime if you are an overachiever.</li><li>
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.</li></ul><p><b>
What you will be doing!</b></p><ul><li>
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.</li><li>
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.</li><li>
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.</li><li>
Tired of being stuck inside all day? As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions.</li><li>
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!</li></ul>
Qualifications:
<p><b>
Requirements:</b></p><ul><li>
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.</li><li><div>
Possess a valid, unexpired and unsuspended state driver&rsquo;s license; some license restrictions may prohibit a candidate from being considered for this role.</div></li><li>
18 years or older.</li><li>
High school diploma, GED, or international equivalent.</li><li>
Ability to pass a pre-employment drug screen and background check.</li><li>
Authorized to work in U.S. without sponsorship.</li></ul><p></p><p><br>
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos</p><p></p><p><br>
Envoy Air is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled/LGBT.</p><p>
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.</p><p></p><p><br>
#envoyoversight</p></div>

Airport Agent - Ramp

<div>Overview:
<p><b>
Come and work for Envoy Air, an American Airlines Group Company, at Jackson Hole Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.</b></p><p></p><p><b><br>
We are hiring immediately, with no experience required!</b></p><p></p><p><b><br>
Pay rate:</b><b> $26.93/ HR (includes $3.00 seasonal premium)</b></p>
Responsibilities:
<p><b>
What&rsquo;s in it for you?</b></p><ul><li>
Travel for <b>free</b> with your family and friends on flights across the American Airlines global network.</li><li>
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.</li><li>
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.</li><li>
In this <b>entry level position</b>, you can enjoy <b>paid on the job training</b> and development programs to take your career to the next level.</li><li><b>
Flexibility</b> through the ability to trade shifts, as well as available overtime if you are an overachiever.</li><li>
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.</li></ul><p><b>
What you will be doing!</b></p><ul><li>
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger&rsquo;s trip. Don&rsquo;t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.</li><li>
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.</li><li>
No time for the gym? No problem! You will get a good workout in while lifting the customers&rsquo; bags onto the belt and seeing them off to their destination.</li><li>
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!</li></ul><div>
#envoyoversight</div>
Qualifications:
<div><b>
Requirements:</b></div><ul><li>
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.</li><li>
18 years or older.</li><li>
High school diploma, GED, or international equivalent.</li><li>
Ability to pass a pre-employment drug screen and background check.</li><li>
Authorized to work in U.S. without sponsorship.</li></ul><p>
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos</p><p></p><p><br>
Envoy Air is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled/LGBT.</p><p>
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.</p></div>

Airport Agent - Customer Service

<div>Overview:
<p>
Who we are:</p><p>
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.</p><p>
We offer:</p><ul><li>
Amazing employee flight privileges within the American Airlines global network</li><li>
Training and development programs to take your career to the next level</li><li>
Comprehensive health and life benefits (subject to location)</li></ul><div></div><div><br>
Salary Range: $39,000 - $44,000</div>
Responsibilities:
<p>
How will you make an impact?</p><p>
Responsibilities</p><ul><li>
The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.</li><li>
Supports the Manager in meeting operational performance targets and monitoring the station operation budget</li><li>
Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented</li><li>
Reviews and standardizes procedures to improve efficiency within the operation</li><li>
Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations</li><li>
Investigates and resolves customer service issues as well as operation issues</li><li>
Participates on operational conference calls, station audits and prepares various reports</li><li>
Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff</li><li>
Maintains records such as time and attendance, personnel files and performance</li><li>
Will provide guidance to the team on performance issues as well as coach and counsel employees.</li><li>
As necessary, the Supervisor will work in the operation during peak or irregular periods</li></ul><div>
#envoyout</div>
Qualifications:
<p>
Who are we looking for?</p><p>
Requirements:</p><ul><li>
Minimum Age: 18</li><li>
High school diploma or GED equivalent</li><li>
College coursework or college degree desirable</li><li><div>
Possess a valid, unexpired and unsuspended state driver&rsquo;s license; some license restrictions may prohibit a candidate from being considered for this role</div></li><li>
Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management</li><li>
Proven leadership and analytical skills</li><li>
Ability to effectively and efficiently manage multiple and often competing priorities</li><li>
Demonstrated ability to communicate verbally and in writing</li><li>
Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs</li><li>
Possess the legal right to work in the United States</li><li>
Must be able to read, write, fluently speak and understand the English language</li><li>
Previous working experience in a team lead, supervisory or managerial role preferred</li><li>
Minimum one year customer service experience preferred</li><li>
Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines</li><li>
Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical</li></ul><p></p><p><br>
Please note: The description is intended to provide a brief overview of the position. It&rsquo;s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.</p><p></p><p><br>
Envoy Air is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled.</p><p>
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.</p></div>

Supervisor, Ramp and Customer Services

<div>Overview:
<p><b>
Come and work for Envoy Air, an American Airlines Group Company, at </b><b>Midland International Airport</b><b> and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.</b></p><p></p><p><b><br>
We are hiring immediately, with no experience required!</b></p><p></p><p><b><br>
Pay rate:</b><b> $15.32/hr.</b></p>
Responsibilities:
<p><b>
What&rsquo;s in it for you?</b></p><ul><li>
Travel for <b>free</b> with your family and friends on flights across the American Airlines global network.</li><li>
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.</li><li>
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.</li><li>
In this <b>entry level position</b>, you can enjoy <b>paid on the job training</b> and development programs to take your career to the next level.</li><li>
Both <b>full-time and part-time</b> positions available.</li><li><b>
Flexibility</b> through the ability to trade shifts, as well as available overtime if you are an overachiever.</li><li>
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.</li></ul><p><b>
What you will be doing!</b></p><ul><li>
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger&rsquo;s trip. Don&rsquo;t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.</li><li>
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.</li><li>
No time for the gym? No problem! You will get a good workout in while lifting the customers&rsquo; bags onto the belt and seeing them off to their destination.</li><li>
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.</li><li>
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.</li><li>
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.</li><li>
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.</li><li>
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!</li></ul>
Qualifications:
<p><b>
Requirements:</b></p><ul><li>
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.</li><li><div>
Possess a valid, unexpired and unsuspended state driver&rsquo;s license; some license restrictions may prohibit a candidate from being considered for this role.</div></li><li>
18 years or older.</li><li>
High school diploma, GED, or international equivalent.</li><li>
Ability to pass a pre-employment drug screen and background check.</li><li>
Authorized to work in U.S. without sponsorship.</li></ul><p>
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos</p><p></p><p><br>
Envoy Air is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled/LGBT.</p><p>
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.</p><p></p><p><br>
#EnvoyOut</p></div>

Part-Time Ramp and Customer Service Agent

<div>Overview:
<div>
Who we are:</div><div>
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.</div><div></div><div><br>
We offer:</div><ul><li>
Amazing employee flight privileges within the American Airlines global network</li></ul><ul><li>
Training and development programs to take your career to the next level</li><li>
Comprehensive health and life benefits (subject to location)</li></ul><div></div><div><br>
PAY RATE - $16.61/HR</div><br>
<div></div>
Responsibilities:
<div>
How will you make an impact?</div><div><br>
</div><div>Responsibilities</div><ul><li>
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time.</li></ul><ul><li>
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials. Some of these items can weigh up to 75 lbs.</li><li>
Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight</li><li>
Collaborate with the internal team to ensure a safe and on-time departure</li><li>
May clean the interior of the aircraft, clean and service aircraft lavatories</li><li>
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience</li><li>
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees</li><li>
Inform passengers through all aspects of their experience with Amercian Airlines by communicating appropriate information about their trips and belongings</li><li>
Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time</li><li>
Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner</li><li>
May work in the Baggage Service Office to track the location of baggage and handle passenger questions</li></ul><div></div><div><br>
#envoyoversight</div>
Qualifications:
<div>
Who are we looking for?</div><div></div><div><br>
Requirements</div><ul><li>
Minimum age: 18
<br>
</li><li>High school diploma, GED, or international equivalent
</li><li><div>Possess a valid, unexpired and unsuspended state driver&rsquo;s license; some license restrictions may prohibit a candidate from being considered for this role.</div></li><li>
Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
<br>
</li><li>Flexible to work additional hours with short notice when operationally necessary</li><li>
Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.</li><li>
Must be willing and able to work outside in variable weather conditions</li><li>
Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry</li><li>
Abe to communicate in a clear, polite, and friendly manner</li><li>
Must be able to read, write, fluently speak, and understand the English language</li><li>
Authorized to work in the United States without sponsorship</li></ul><div></div><div><br>
Please note: The description is intended to provide a brief overview of the position. It&rsquo;s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.</div><div></div><div><br>
Envoy Air is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled.</div><div></div><div><br>
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.</div></div>

Airport Agent - Ramp and Customer Service

<div>Overview:
<p><b>
Come and work for Envoy Air, an American Airlines Group Company, at BHM and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.</b></p><p></p><p><b><br>
We are hiring immediately, with no experience required</b></p><p></p><p><b><br>
Pay rate: $15.77</b></p>
Responsibilities:
<p><b>
What&rsquo;s in it for you?</b></p><ul><li>
Travel for <b>free</b> with your family and friends on flights across the American Airlines global network.</li><li>
Comprehensive benefits package which includes health, dental, prescription, and vision coverage so you stay healthy.</li><li>
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.</li><li>
In this <b>entry level position,</b> you can enjoy <b>paid on the job training</b> and development programs to take your career to the next level.</li><li><b>
Flexibility</b> through the ability to trade shifts, as well as available overtime if you are an overachiever.</li><li>
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.</li></ul><p><b>
What you will be doing!</b></p><ul><li>
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.</li><li>
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.</li><li>
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.</li><li>
Tired of being stuck inside all day? As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions.</li><li>
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!</li></ul>
Qualifications:
<p><b>
Requirements:</b></p><ul><li>
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.</li><li>
Possess a valid, unexpired and unsuspended state driver&rsquo;s license; some license restrictions may prohibit a candidate from being considered for this role.</li><li>
18 years or older.</li><li>
High school diploma, GED, or international equivalent.</li><li>
Ability to pass a pre-employment drug screen and background check.</li><li>
Authorized to work in U.S. without sponsorship.</li></ul><p></p><p><br>
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos</p><p></p><p><br>
Envoy Air is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled/LGBT.</p><p>
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.</p></div>

Join Envoy Air and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Envoy Air

About Company

ORD Shift Manager, Customer Services

Airport Agent - Ramp

Airport Agent - Customer Service

Supervisor, Ramp and Customer Services

Part-Time Ramp and Customer Service Agent

Airport Agent - Ramp and Customer Service

Airport Agent - Ramp