Qureos Mentor

EoS Fitness

<div><div>EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic &amp; Have Fun, Learn &amp; Grow, Be A Team Player, and Fight Hard To Win.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.</div>
At EōS, our Personal Training Manager (PTM) plays a key leadership role in select high-volume gyms, helping guide and grow our personal training team every day. Reporting to the Fitness Manager&mdash;and working closely with our Sr. Director of PT Experience&mdash;the PTM is the go-to leader for making sure our trainers deliver top-notch service and build strong relationships with members. This role is all about helping people thrive: you'll coach trainers, support their development, and create a positive environment that drives client satisfaction, retention, and results. We're looking for someone who's not only passionate about fitness but also excited to lead a team, hit big goals, and make a real impact. You'll help your team stay focused on delivering great experiences, improving performance, and growing professionally&mdash;all while keeping our gyms running smoothly and successfully.

Essential Purpose: Reporting to the Fitness Manager, the EōS Personal Training Manager (PTM) is a full-time position responsible for improving the quality and maximizing the profitability of the personal training team in high volume EōS locations.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Responsibilities:
<ul>
<li>Serve as the owner/operator of the day-to-day management of the personal training staff</li>
<li>Serve as the key business partner to the Fitness Manager on day-to-day management of the personal training business</li>
<li>Drive the team to meet (or exceed) all established PT targets each month</li>
<li>Lead the team to deliver high value PT orientation sessions that maximize new client acquisition and increase overall PT penetration</li>
<li>Proactively identify and operationalize opportunities to grow and improve the business of the personal training department</li>
<li>Oversee and improve the EōS personal training experience to drive revenue growth and client retention</li>
<li>Own the end-to-end management of the trainer lifecycle, from sourcing to hiring, onboarding, in-club training, development, and on-going performance management</li>
<li>Lead the ongoing trainer coaching and development through regularly scheduled individual and team meetings</li>
<li>Minimize trainer turnover and increase personal trainer tenure through on-going coaching, development, and support</li></ul> 


Qualifications:
<ul>
<li>At least one year as an EōS personal trainer for internal candidates (or at least one year of verifiable managerial experience for external candidates)</li>
<li>At (or equivalent to) an L2 or Master Coach level as an EōS personal trainer</li>
<li>Enthusiastic about developing teams through education and coaching</li>
<li>Comfortable being held accountable (and holding others accountable) for achieving established performance goals and company KPIs</li>
<li>Excellent communicator with a high level of emotional intelligence</li>
<li>Organized, detailed-oriented initiative-taker who can meet deadlines</li></ul> 


Requirements:
<ul>
<li>Must successfully pass background check.</li>
<li>Must carry valid Personal Training Certification.</li>
<li>CPR certification required within 30 days of hire.</li>
<li>Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public</li>
<li>Ability to bend routinely and repetitively to lift more than 40 lbs.</li>
<li>Ability to access and operate company computer systems including preparing documents, entering data into computer systems, reading reports from a computer database or email system</li>
</ul>
Compensation Plan:
<ul>
<li>Competitive base salary + bonus opportunity</li>
<li>Ability to train 5 paid client session hours per week</li>
</ul><div>
Benefits and Perks:
<ul>
<li>A highly energetic and collaborative team.</li>
<li>A management team that cares about your professional development.</li>
<li>Free membership for you and plus one family member.</li>
<li>Discounted Personal Training, and merchandise &ndash; including supplements.</li>
<li>Employee referral program.</li>
<li>Daily Pay offered - access your funds before payday.</li>
<li>Competitive pay plus vacation, holiday, and sick pay.*</li>
<li>Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!*</li>
<li>401(k) + Company matching!*</li>
<li>Personal education growth options with Sophia Learning.</li>
</ul>
<ul><li>Based on eligibility of tenure and full-time vs. part-time employment.</li></ul>

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

To view more information on our CCPA policy, click HERE.

EEO is The Law - click here for more information 
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled 

EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com or by calling 949.309.4182. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.</div></div>

Personal Training Manager

<div><div>EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic &amp; Have Fun, Learn &amp; Grow, Be A Team Player, and Fight Hard To Win.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.</div>
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym. Beyond greeting and directing members, guests, and team members upon entry, they serve as representatives of our gym's commitment to exceptional service. The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting on gym functionality and cleanliness, partnering with the sales, fitness, facilities, and marketing team to improve overall gym performance and upholding brand standards. Our Operations Manager remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management.

Position Purpose: Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Responsibilities:
<ul>
<li>Passionate about creating an elevated member experience through a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.</li>
<li>Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and janitorial staff.</li>
<li>Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.</li>
<li>Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement.</li>
<li>Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.</li>
<li>Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.</li>
<li>Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.</li>
<li>Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and uphold brand standards.</li>
<li>Monitor and order inventory such as fitness equipment, cleaning supplies, and retail products.</li>
<li>In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.</li>
</ul>
Qualifications:
<ul>
<li>2-3 years of operations management experience</li>
<li>Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.</li>
<li>3-4 years of customer service experience</li>
<li>Prior experience or strong interest in the fitness industry is a plus</li>
<li>Excellent relationship building and influencing skills with people at all levels and in all functions.</li>
<li>Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.</li>
<li>Excellent MS Office skills</li>
<li>And, of course, someone who embraces our Core Values!</li></ul> 


Requirements:
<ul>
<li>Must successfully pass background check.</li>
<li>CPR certification required within 30 days of hire.</li>
<li>The Operations Manager must be intimately knowledgeable and up to date on all current company policies and SOP's to ensure the adherence to such policies and standard operating procedures</li>
<li>Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public</li>
<li>Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from data base or email system.</li>
<li>Ability to bend routinely and repetitively to lift more than 40 lbs.</li></ul><div> 
Benefits and Perks:
<ul>
<li>A highly energetic and collaborative team.</li>
<li>A management team that cares about your professional development.</li>
<li>Free membership for you and plus one family member.</li>
<li>Discounted Personal Training, and merchandise &ndash; including supplements.</li>
<li>Employee referral program.</li>
<li>Daily Pay offered - access your funds before payday.</li>
<li>Competitive pay plus vacation, holiday, and sick pay.*</li>
<li>Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!*</li>
<li>401(k) + Company matching!*</li>
<li>Personal education growth options with Sophia Learning.</li>
</ul>
<ul><li>Based on eligibility of tenure and full-time vs. part-time employment.</li></ul>

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

To view more information on our CCPA policy, click HERE.

EEO is The Law - click here for more information 
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled 

EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com or by calling 949.309.4182. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.</div></div>

Operations Manager

<div><div>EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic &amp; Have Fun, Learn &amp; Grow, Be A Team Player, and Fight Hard To Win.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.</div>
We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staﬀ while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym.

Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Responsibilities:
<ul>
<li>Takes Initiative in identifying ways to enhance the member experience.</li>
<li>Serve as the ﬁrst point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns.</li>
<li>Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates.</li>
<li>Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and oﬀering personalized outreach to members.</li>
<li>Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction.</li>
<li>Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes.</li>
<li>Ensure members feel heard and valued, maintaining an open line of communication.</li>
<li>Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reﬂects our values and professionalism.</li>
<li>Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service.</li>
<li>Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience.</li>
<li>Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic &amp; Have Fun, Learn &amp; Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making.</li>
<li>Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners.</li>
</ul>
Qualifications:
<ul>
<li>Proven experience in customer service or front-line leadership, preferably in the ﬁtness, hospitality, or service industry.</li>
<li>Excellent communication (written and verbal), problem-solving, and interpersonal skills.</li>
<li>Ability to multitask and thrive in a fast-paced, customer-facing environment.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Proﬁciency with ﬁtness management software, social media platforms, and Microsoft Oﬃce Suite.</li>
<li>Knowledge of ﬁtness industry operations, including membership management and billing processes.</li>
</ul>
Requirements:
<ul>
<li>Must successfully pass background check.</li>
<li>Must Obtain a CPR certiﬁcation within 30 days of employment. *</li>
<li>Must attend EōS Ethos and Customer Service Training within 30 days of employment. *</li>
<li>Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public</li>
<li>Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system</li>
<li>Ability to bend routinely and repetitively to lift more than 40 lbs.</li></ul><div> 
Benefits and Perks:
<ul>
<li>A highly energetic and collaborative team.</li>
<li>A management team that cares about your professional development.</li>
<li>Free membership for you and plus one family member.</li>
<li>Discounted Personal Training, and merchandise &ndash; including supplements.</li>
<li>Employee referral program.</li>
<li>Daily Pay offered - access your funds before payday.</li>
<li>Competitive pay plus vacation, holiday, and sick pay.*</li>
<li>Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!*</li>
<li>401(k) + Company matching!*</li>
<li>Personal education growth options with Sophia Learning.</li>
</ul>
<ul><li>Based on eligibility of tenure and full-time vs. part-time employment.</li></ul>

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

To view more information on our CCPA policy, click HERE.

EEO is The Law - click here for more information 
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled 

EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com or by calling 949.309.4182. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.</div></div>

Member Experience Manager

<div><div>EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic &amp; Have Fun, Learn &amp; Grow, Be A Team Player, and Fight Hard To Win.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.</div>
EōS Fitness is one of the fastest-growing gym chains in the country, with 225+ locations open or coming soon nationwide. We're looking for an Email &amp; CRM Marketing Manager to own our lifecycle marketing program end to end &mdash; from automated customer journeys to campaign strategy to performance reporting.

This is a high-visibility role with real ownership. You'll work directly with our Director of Lifecycle Marketing and collaborate across Marketing, Creative, Sales and Customer Service to drive member acquisition, activation and long-term loyalty at scale.

This role is responsible for directly impacting revenue through lifecycle marketing performance and will own execution and optimization across core member journeys. 


Location: Addison/Farmers Branch, TX (near Galleria Mall)

Schedule: Hybrid &mdash; Monday and Friday in-office, Tuesday through Thursday flexible. 


What You'll Do:
<ul>
<li>Own end-to-end execution of email, SMS and push campaigns &mdash; including drafting, QA, audience targeting and deployment</li>
</ul><ul><li>Directly build and deploy campaigns and flows inside Klaviyo, including setup of triggers, filters, splits and conditional logic</li>
</ul><ul><li>Build and optimize automated customer journeys in Klaviyo to improve conversion, activation and retention</li>
</ul><ul><li>Build multi-step, behavior-based workflows with branching logic driven by user engagement and lifecycle stage</li>
</ul><ul><li>Develop dynamic segmentation and personalization strategies that deliver relevant experiences at the right moment</li>
</ul><ul><li>Work with audience data and segmentation logic, including list management, behavioral targeting and lifecycle stage mapping</li>
</ul><ul><li>Run a structured A/B and multivariate testing program across subject lines, send times, creative and cadence</li>
</ul><ul><li>Analyze performance using Google Analytics and platform-level reporting; produce clear, actionable insights for the broader team</li>
</ul><ul><li>Identify performance gaps across campaigns and flows (drop-offs, low engagement, fatigue) and recommend data-driven optimizations</li>
</ul><ul><li>Define and track lifecycle KPIs and contribute to ROI reporting and campaign planning</li>
</ul><ul><li>Collaborate cross-functionally to align lifecycle programs with business goals and ensure consistent messaging</li>
</ul><ul><li>Audit existing lifecycle programs to identify gaps, inefficiencies or missed opportunities and implement improvements</li></ul> 


What We're Looking For:
<ul>
<li>4+ years of experience in email, CRM or lifecycle marketing</li>
</ul><ul><li>Hands-on experience with Klaviyo (required) or a comparable marketing automation platform</li>
</ul><ul><li>Proven experience building and launching lifecycle marketing flows end-to-end (welcome, conversion, retention, winback)</li>
</ul><ul><li>Strong analytical skills &mdash; comfortable pulling reports, identifying trends and translating data into recommendations</li>
</ul><ul><li>Ability to diagnose performance issues across lifecycle funnels and take action based on data insights</li>
</ul><ul><li>Experience managing multiple campaigns simultaneously with sharp attention to detail</li>
</ul><ul><li>Clear confident communicator who can work cross-functionally and solve problems independently when needed</li>
</ul><ul><li>Bachelor's degree in marketing, Business, Advertising or a related field</li>
</ul><ul><li>Comfortable working with audience data, segmentation and campaign performance reporting (CSV uploads, list builds, audience logic)</li></ul> 


Bonus Points:
<ul>
<li>Experience marketing to a consumer subscription or membership audience</li>
</ul><ul><li>Familiarity with Google Analytics 4</li>
</ul><ul><li>Experience working with customer data platforms or similar audience segmentation tools</li>
</ul><ul><li>Background in health, fitness or wellness (a plus, not a requirement)</li>
</ul><ul><li>Candidates with hands-on execution experience across email and SMS automation will be prioritized.</li>
</ul><ul><li>Including examples of lifecycle campaigns, automated flows or results you have built or managed. (a plus, not a requirement)</li>
</ul><div>
Benefits and Perks:
<ul>
<li>A highly energetic and collaborative team.</li>
<li>A management team that cares about your professional development.</li>
<li>Free membership for you and plus one family member.</li>
<li>Discounted Personal Training, and merchandise &ndash; including supplements.</li>
<li>Employee referral program.</li>
<li>Daily Pay offered - access your funds before payday.</li>
<li>Competitive pay plus vacation, holiday, and sick pay.*</li>
<li>Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!*</li>
<li>401(k) + Company matching!*</li>
<li>Personal education growth options with Sophia Learning.</li>
</ul>
<ul><li>Based on eligibility of tenure and full-time vs. part-time employment.</li></ul>

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

To view more information on our CCPA policy, click HERE.

EEO is The Law - click here for more information 
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled 

EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com or by calling 949.309.4182. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.</div></div>

Marketing Manager, Lifecycle & Digital

Join EoS Fitness and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

EoS Fitness

About Company

Personal Training Manager

Personal Training Manager

Operations Manager

Operations Manager

Member Experience Manager

Member Experience Manager

Marketing Manager, Lifecycle & Digital