Qureos Mentor

EP Soft Pvt. Ltd.

Key Responsibilities-Own the client relationship, acting as the primary point of escalation for key accounts.Oversee service delivery and ensure client expectations are met or exceeded.Conduct regular client meetings, reviews, and performance discussions.Develop account plans to strengthen relationships and drive business growth.Collaborate with cross-functional teams to resolve issues and implement service improvements.Analyze client feedback and performance metrics to enhance service quality.Lead renewal discussions and support upsell/cross-sell initiatives.Mentor and coach junior team members on client service best practices.Represent the client&rsquo;s voice in strategic discussions with internal leadership.Job Type: Full-timePay: &#8377;15,933.65 - &#8377;41,195.49 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>How much experience do you have in Digital Marketing Projects?</li></ul>Work Location: In person

IT Business Analyst cum Client Service Manager

Join EP Soft Pvt. Ltd. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

EP Soft Pvt. Ltd.

ABOUT_COMPANY

IT Business Analyst cum Client Service Manager