Qureos Mentor

Epiq

<div>It's fun to work at a company where people truly believe in what they are doing!
Job Description:
<h1 class="jobSectionHeader">We are seeking a professional and highly organized Legal Receptionist to be the welcoming face and voice at our client's Washington D.C. In this pivotal role, you will ensure smooth office operations by managing receptionist responsibilities, supporting administrative functions, and maintaining client confidentiality. If you thrive in a fast-paced legal environment, possess strong technical acumen, and can provide elevated concierge style customer service we invite you to join the our dynamic team
</h1>Essential Job Responsibilities
<ul><li>Work closely with the client's staff to assist with front office
</li><li>Handle daily reports
</li><li>Schedule conference rooms and maintain conference management system.
</li><li>Answer incoming telephone calls and forward to the appropriate person
</li><li>Take accurate and complete messages for those who are unavailable
</li><li>Promptly greet and announce visitors in a friendly and business-like manner
</li><li>Maintain a neat and organized reception desk and front lobby area
</li><li>Order and stock supplies as needed
</li><li>Perform other administrative duties as requested
</li></ul>Qualifications &amp; Requirements
<ul><li>High School Diploma or GED
</li><li>Minimum of 2 year of work experience as a receptionist
</li><li>Previous experience in a law firm preferred
</li><li>Ability to multitask with attention to detail
</li><li>Ability to handle complaints with professionalism, patience, and diplomacy
</li><li>Working knowledge of MS Word, Excel, and Outlook
</li><li>Preferred Shift: Monday to Friday 8 am to 5 PM
</li><li>Ability to lift or move 40 lbs. or greater
</li><li>Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
</li><li>Ability to walk, bend, kneel, stand or sit for an extended period of time
</li></ul>The Compensation range for this role is 19.01 to 23.77 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
. 
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq&rsquo;s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual&rsquo;s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq&rsquo;s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.</div>

Receptionist - Law Firm

<div>It's fun to work at a company where people truly believe in what they are doing!
Job Description:
<h1 class="jobSectionHeader">Document Services Supervisor will perform oversight responsibilities for Epiq personnel including overseeing the Document Processing activities, workflow, and ensuring shift coverage. The position will provide expert knowledge, technical support, and training, when necessary, to all direct reports and specialists. This position will work closely with the manager, who will serve as the liaison for all stakeholders using the services of the department. This position is located at an Epiq facility and will work 10:00p.m to 7:00a.m.
</h1>Essential Job Responsibilities:
<ul><li>Provide direct supervision to the team and assist with performance management related duties
</li><li>Coordinate coverage in the event of unplanned absences, scheduled time off, and overtime and escalate to the manager as needed, including notifying them of any operations related issues
</li><li>Review customer-satisfaction survey results and reworks; provide timely feedback and monitor issues through to remediation; ensure team completes requisite trainings
</li><li>Assist the manager in reviewing assigned jobs, researching job tickets, resolving grievances and issues raised by lawyers, paralegals, and other job requestors
</li><li>Maintain up-to-date knowledge and a high level of technical proficiency with the automation, specialized applications, and upgrades troubleshoot document and/or technical inquiries
</li><li>Onboard new team members and ensure all training is complete and mentor is assigned
</li><li>Document and promote best practices
</li><li>Help develop and maintain principal user profiles
</li><li>Test and troubleshoot new applications and upgrade releases
</li><li>Assist customers with questions or problems via email, telephone, or remote computer access. Provide support for customers in resolving document and other application problems referred by the IT Help Desk and customers
</li><li>Participate in departmental project teams and task forces designed to streamline workflow and/or resolve issues
</li><li>Serve as an ambassador of the services available from the department
</li></ul>Qualifications &amp; Characteristics:
<ul><li>HS Diploma or equivalent, Associate&rsquo;s degree preferred, or equivalent experience
</li><li>3-5 years&rsquo; experience in a supervisor role or process management, preferably in a law firm environment
</li><li>Advanced knowledge of legal policies and procedures
</li><li>Excellent written and verbal communication skills
</li><li>Strong interpersonal skills
</li><li>Ability to organize, prioritize, and coordinate multiple assignments
</li><li>Maintain confidential information
</li><li>Make objective, independent judgments
</li><li>Ability to excel under pressure and provide quality work product
</li><li>Clearly and effectively communicate with varying levels of people within the organization
</li><li>Work productively and cooperatively with other employees
</li></ul>The Compensation range for this role is 28.00-34.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. 
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq&rsquo;s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual&rsquo;s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq&rsquo;s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.</div>

Document Services Supervisor

Join Epiq and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Epiq

ABOUT_COMPANY

Receptionist - Law Firm

Document Services Supervisor