Qureos Mentor

Epsilon

<div>
 
 
 About Business Unit:
 
 
 
 
 
 
 The Architecture Team plays a pivotal role in the end-to-end design, governance, and strategic direction of product development within Epsilon People Cloud (EPC). As a centre of technical excellence, the team ensures that every product feature is engineered to meet the highest standards of scalability, security, performance, and maintainability. Their responsibilities span across architectural ownership of critical product features, driving techno-product leadership, enforcing architectural governance, and ensuring systems are built with scalability, security, and compliance in mind. They design multi cloud and hybrid cloud solutions that support seamless integration across diverse environments and contribute significantly to interoperability between EPC products and the broader enterprise ecosystem. The team fosters innovation and technical leadership while actively collaborating with key partners to align technology decisions with business goals. Through this, the Architecture Team ensures the delivery of future-ready, enterprise-grade, efficient and performant, secure and resilient platforms that form the backbone of Epsilon People Cloud.
 
 
 
 
 
 
 Why we are looking for you:
 
 
 <ul>
 <li>
 You have hands on experience in SQL ,Postgres DB &amp; Advance SQL Skills to work with Epsilon Market place team
 </li>
 <li>
 You have hands on experience in coding languages like Python &amp; Shell Scripting.
 </li>
 <li>
 You have hands on experience in fine tuning SQL Queries .
 </li>
 <li>
 You are very good in handling &amp; working closely with key stakeholders of the Project, you must be able to communicate and keep them informed on overall health on projects impacting Data platforms.
 </li>
 <li>
 You have exposure on Datawarehouse , BI.
 </li>
 </ul>
 
 
 
 
 
 What you will enjoy in this role
 
 
 <ul>
 <li>
 As part of onboarding team will be onboarding multiple CRM Client&rsquo;s across globe ( US,APAC ).
 </li>
 <li>
 Working on ingest of anonymized data is responsible for integration of first party client information into the CNVR ad serving ecosystem
 </li>
 <li>
 Working on the data assets which will be further used in performance measurement and efficacy of the defined solution, as well as feeding business intelligence, analytics and data mining.
 </li>
 <li>
 Working on scheduling, backup and recovery, and scripting (specifically python) for data integration.
 </li>
 <li>
 Supporting application works on the front lines of CNVR , as a direct face to our client roster that truly enables their ability to turn their valuable data assets into monetization and increased customer engagement.
 </li>
 </ul>
 
 Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 End to end development of automated receipt of anonymized data
 </li>
 <li>
 Quality detection of file layouts and file contents before acceptance into production
 </li>
 <li>
 Development of SQL based ETL routines that transform raw data into production assets to meet required business rule specifications
 </li>
 <li>
 Ensuring that coded solutions meet functional business requirements for ad serving and measurement
 </li>
 <li>
 Application specific controls and scheduling
 </li>
 <li>
 Custom solution building for syndicated and third party datasets
 </li>
 <li>
 Migration of production data assets to downstream consuming systems
 </li>
 <li>
 Disaster Recovery and Business Continuity implementations
 </li>
 <li>
 Workload Performance Management and Tuning
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Computer Science or equivalent degree is required
 </li>
 <li>
 3 - 6 years of experience in development using SQL, Adv SQL, PL-SQL, Python
 </li>
 <li>
 Relational DBMS, MPP and SQL knowledge (Oracle, SQL Server, MySQL, Greenplum), Postgres DB
 </li>
 <li>
 Strong experience in writing Basic and Advanced SQL queries and tuning/optimizing them
 </li>
 <li>
 Experience with distributed database systems
 </li>
 <li>
 Linux shell scripting
 </li>
 <li>
 Language Skills - Python
 </li>
 <li>
 Working knowledge in Data warehouse is plus
 </li>
 <li>
 Good experience in working with geographically and culturally diverse teams
 </li>
 <li>
 Good verbal and written communication skills
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Excellent Analytical and problem-solving skills
 </li>
 <li>
 Ability to diagnose and troubleshoot problems quickly
 </li>
 </ul>
 
 
 
 
 
 Additional Information
 
 
 
 
 
 
 Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we&rsquo;ve provided marketers from the world&rsquo;s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
 
 
 Epsilon&rsquo;s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions every single day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Tvhanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
 
 
 
 
 
 Epsilon has a core set of 5 values that define our culture and guide us to bring value for our clients, our people and consumers. We are seeking candidates that align with our values, demonstrate them and make them meaningful in their day-to-day work:
 
 
 
 
 <ul>
 <li>
 
 Act with integrity
 
 . We are transparent and have the courage to do the right thing.
 </li>
 <li>
 
 Work together to win together
 
 . We believe collaboration is the catalyst that unlocks our full potential.
 </li>
 <li>
 
 Innovate with purpose
 
 . We shape the market with big ideas that drive big outcomes.
 </li>
 <li>
 
 Respect all voices
 
 . We embrace differences and foster a culture of connection and belonging.
 </li>
 <li>
 
 Empower with accountability
 
 . We trust each other to own and deliver on common goals.
 </li>
 </ul>
 
 
 
 
 
 Because You Matter
 
 
 
 YOUniverse. A work-world with you at the heart of it!
 
 
 At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That&rsquo;s why our work-world, aptly named &lsquo;YOUniverse&rsquo; is passionate about crafting a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.
 
 
 
 
 Take a trip to YOUniverse and explore our outstanding benefits, here
 
 
 
 
 
 Epsilon is an Equal Opportunity Employer.
 
 
 
 Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.
 
 
 
</div>

Software Engineer

<div>Overview 
About Business Unit: 
SaaSOps manages post-production support and the overall experience of Epsilon PeopleCloud products for our global clients. This function is responsible for product support, incident management, managed operations and the automation of processes. The team has successfully incubated and mainstreamed Site Reliability Engineering (SRE) as a practice, to ensure reliable product operations on a global scale. Plus, the team is actively pioneering the adoption of AI in operations (AIOps) and recently launched AI-driven self-service capabilities to enhance operational efficiency and improve client experiences. 
 
Senior Software Engineer is responsible for providing support to Epsilon's home grown products. This includes analyzing, triaging, replicating, testing, solving, provide technical work-around and suggestions to clients, pertaining to Epsilon's core product. A Mid-level expertise of RHEL, Oracle DB, SQL, AWS and Shell/Perl scripting, combined with an experience to review java/.net code, very good understanding of networking concepts, ITIL frame work, with excellent stake holder communication and management experience.
 
 
Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.
 
 
Responsibilities 
Essential Duties and Responsibilities:
 
<ul><li>Ability to analyze, troubleshoot and resolve customer issues.
</li><li>Coordinates with various functions within the company to ensure customer requests are handled/routed appropriately and in a timely manner, by owning issues until closure.
</li><li>Good abilities to establish relationships and strong Customer focus
</li><li>Serves as customer contact for technical and service related problems
</li><li>Great teammate that is ready to contribute or lead elements of troubleshooting and problem resolution
</li><li>Ability to deal with stressful situations with colleagues and customers
</li><li>Must have the ability to communicate effectively in English language both verbal and written
</li><li>Documenting troubleshooting and problem resolution steps, by determining best course of action.
</li><li>Should be able to understand development code for debugging purposes when needed.
</li><li>Ability to learn and adapt to new technologies based on organization needs
</li><li>Ensure all tickets meet the targets for resolution, escalation, documentation &amp; completion.
</li><li>Train and mentor team members and perform other duties as assigned.
</li><li>Track and report issues within the CPI (Continuous Product Improvement) process to assure proper resolution to ongoing issues.
</li><li>Create and report product improvement ideas including functional enhancements and supportability improvements.
</li></ul> 
Qualifications 
Knowledge &amp; Experience:
 
<ul><li>Bachelor's Degree in computer or engineering related field (or related field experience).
</li><li>Minimum of 5 years related Product support engineering experience preferred, working directly with End-user customers.
</li><li>Support Application running on .Net, with the ability to understand the code.
</li><li>RHEL operating system (certification preferred)
</li><li>A good AWS, Networking and Communication protocol knowledge
</li><li>Experience in Oracle DB and writing simple to medium complex sql queries
</li><li>Shell/Perl Scripting experience with a good knowledge of API, Webhooks &amp; HTML.
</li><li>Above average knowledge in all phases of systems analysis, the software development process and/or functional engineering principles
</li><li>Should be a self - driven individual and be able to independently handle the assignments.
</li><li>Development background in .Net would be a plus.
</li><li>Rotational shift (8am - 5pm or 1pm -10 pm) (Rotational weekend on call support)
</li></ul> 
Additional Information 
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. 
 
Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. 
 
Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work: 
<ul><li>
Act with integrity. We are transparent and have the courage to do the right thing.</li><li>
Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.</li><li>
Innovate with purpose. We shape the market with big ideas that drive big outcomes.</li><li>
Respect all voices. We embrace differences and foster a culture of connection and belonging.</li><li>
Empower with accountability. We trust each other to own and deliver on common goals.</li></ul> 

Because You Matter 
YOUniverse. A work-world with you at the heart of it! 
At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That's why our work-world, aptly named 'YOUniverse' is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.
 
 
Take a trip to YOUniverse and explore our unique benefits, here
 
 
Epsilon is an Equal Opportunity Employer.
 
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.</div>

Senior Software Engineer

<div>Overview 
How You'll Make an Impact
 
As a Senior Director, Business Development for MENA at Epsilon, you'll lead the client servicing and delivery of innovative digital marketing strategies for a portfolio of clients, collaborating closely with Publicis teams as well as internal cross-functional teams. You'll be responsible for driving Epsilon growth in MENA, with a focus on both Publicis clients and direct sold clients, new client expansion, client retention and cross-sell, and exceptional servicing and strategic execution.
 
<ul><li>Work together win together: The &quot;player-coach&quot; role is highly collaborative, working with Publicis agencies, clients, as well as internal teams you will lead and also collaborate with to deliver innovative solutions for clients.
</li><li>Innovate with purpose : Join a company that is transforming the marketing and advertising technology landscape. Epsilon's unique combination of data-driven insights and cutting-edge technology offers a compelling opportunity to work on industry-leading projects that redefine how brands connect with consumers. You will directly contribute to Epsilon's growth and evolution, helping shape the future of the industry.
</li></ul> 
What You'll Achieve
 
<ul><li>As a Senior Director, Business Development, you will lead our regional team that collaborates closely with Publicis and clients directly. Your primary responsibilities will be ensuring that you and your team exceed commercial goals while collaborating effectively with internal and external stakeholders.
</li><li>You will help us grow and evolve our MENA business by building relationships, securing new accounts, educating client teams, cross selling products and servicing current accounts.
</li><li>You will build business relationships with key decision makers within Publicis and clients
</li><li>You will coordinate internal resources for the successful delivery of solutions for all clients
</li><li>You'll have ample opportunities for career growth, with access to unlimited online training, workshops with industry experts, and peer-to-peer learning.
</li></ul> 
Who You Are
 
<ul><li>What you'll bring with you:
<ul><li>Commercially driven mindset with an eagerness to identify opportunities for growth and contribute to business success.
</li><li>Strong organizational skills with an ability to manage time effectively.
</li><li>Excellent communication skills, both verbal and written.
</li><li>Proficiency in digital marketing and a passion for big data and technology.
</li><li>Ability to think analytically and tell data-driven stories.
</li><li>Ability to manage and grow a team, while being in a &quot;player / coach&quot; role</li></ul></li><li>
Why you might stand out from other talent:
<ul><li>10+ years of professional sales, marketing, SaaS, and client management experience (agency experience is a big plus)
</li><li>Experience across key marketing components including strategy, analytics, media performance, forecasting.
</li><li>Ability to assess client objectives and formulate strategy directly to those client objectives utilizing the Epsilon full product offerings.
</li><li>Comfortable with consultative sales and solution selling in a player/coach role, managing your own pipeline and clients along with those within your team
</li><li>Strong business and strategic planning acumen, especially related to pipeline management and revenue forecasting
</li><li>Strong negotiation and relationship-building skills
</li><li>Works well in a team/highly collaborative environment
</li><li>Demonstrated sales &amp; business development experience
</li><li>Fluent in Arabic
</li></ul></li></ul> 
Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.
 
 
Additional Information 
When You Join Us, We'll Create Something EPIC Together 
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. 
 
Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
 
 
Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work: 
<ul><li>
Act with integrity. We are transparent and have the courage to do the right thing.</li><li>
Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.</li><li>
Innovate with purpose. We shape the market with big ideas that drive big outcomes.</li><li>
Respect all voices. We embrace differences and foster a culture of connection and belonging.</li><li>
Empower with accountability. We trust each other to own and deliver on common goals.</li></ul> 

Because You Matter 
We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. 
 
As part of our dedication to enhance our
 
inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. 
 
#LI-TF1</div>

Senior Director, Business Development

<div>Overview 
About Business Unit: 
Platform Services specializes in the implementation, management and evolution of Custom and PeopleCloud solutions, offering end-to-end support for clients. Our team of experts handles platform setup, ongoing management, and strategic enhancements, ensuring that our solutions adapt to changing business needs. From loyalty programs to digital activation, our platforms empower clients to implement campaigns, generate insights, and streamline business activities, all with a focus on seamless integration and continuous improvement. By collaborating with client partners and strategy teams, we create impactful campaigns tailored to each client's unique objectives.
 
 
Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.
 
 
Responsibilities 
Key Responsibilities 
Performance Testing &amp; Optimization 
 
<ul><li>Design, develop, and maintain performance test scripts using Apache JMeter for APIs, backend systems, and integrations.</li><li>Set up and manage JMeter distributed testing environments (Master-Slave configuration) to simulate large-scale load tests.</li><li>Analyze performance metrics (throughput, response time, latency, error rate) and identify performance bottlenecks in APIs or services.</li><li>Collaborate with DevOps to integrate performance tests into CI/CD pipelines for continuous performance validation.</li><li>Work with developers and architects to optimize system performance, scalability, and reliability.</li><li>Generate and present detailed performance reports, providing insights and recommendations for improvement.</li><li>Implement standard processes for load, stress, endurance, and spike testing to ensure production readiness.</li></ul> 

Leadership &amp; Management 
 
<ul><li>Lead and mentor a performance and automation QA team, ensuring high standards of test delivery.</li><li>Drive improvements in testing processes, tools, and performance benchmarking methods.</li><li>Collaborate with multi-functional teams to ensure performance goals align with product requirements.</li></ul> 

Quality Assurance &amp; Process Improvement 
 
<ul><li>Define performance SLAs and important metrics, and track them across environments.</li><li>Advocate for performance driven development by engaging early in design and architecture discussions.</li><li>Continuously evaluate new tools and technologies for performance monitoring and scalability.</li></ul> 

Collaboration &amp; Communication 
 
<ul><li>Communicate performance testing results and insights to partners and leadership.</li><li>Work with product and engineering teams to identify performance risks early in the release cycle.</li><li>Provide regular updates on system stability and readiness before production rollout.</li></ul> 

Test Automation &amp; Development 
 
<ul><li>Design and maintain automation for functional and regression testing across APIs and web systems.</li><li>Use Python/Java and frameworks like TestNG/JUnit to enhance automation frameworks.</li><li>Integrate automation with GIT, Jenkins, and Azure DevOps (VSTS) for seamless test execution.</li><li>Write optimized SQL queries for backend data validation during performance testing.</li></ul> 

Qualifications 
Technical Skills 
 
<ul><li>Strong hands-on experience in Performance Testing using Apache JMeter (API, backend, microservices).</li><li>Proficiency in JMeter distributed (Master Slave) setup, parameterization, correlation, and report analysis.</li><li>Deep understanding of HTTP, REST, JSON, and API performance metrics.</li><li>Experience integrating JMeter tests with CI/CD pipelines (Jenkins, Azure DevOps).</li><li>Ability to interpret graphs and logs (CPU, memory, GC, thread dumps) for root cause analysis , load balancing solutions and performance tuning solutions.</li><li>Familiarity with monitoring tools (Grafana, InfluxDB, Dynatrace, New Relic, etc.).</li><li>Strong SQL knowledge for backend validation and performance database analysis.</li><li>Working knowledge of automation frameworks (Selenium, TestNG, JUnit) is a plus.</li></ul> 

Management Skills 
 
<ul><li>Proven experience leading a Performance/QA team with measurable outcomes.</li><li>Strong organizational, analytical, and reporting skills.</li><li>Ability to guide engineers in test strategy, scripting, and results interpretation.</li></ul> 

Preferred 
 
<ul><li>Experience with cloud-based load testing (AWS, Azure, BlazeMeter, LoadRunner Cloud).</li><li>Knowledge of API Gateway performance, caching, and scalability testing.</li><li>Exposure to AI driven performance monitoring tools.
</li></ul> 
Additional Information 
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
 
 
Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions every single day using advanced AI and hold/ many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Tvhanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
 
 
Epsilon has a core set of 5 values that define our culture and guide us to bring value for our clients, our people and consumers. We are seeking candidates that align with our values, demonstrate them and make them meaningful in their day-to-day work: 
 
 
<ul><li>Act with integrity. We are transparent and have the courage to do the right thing.
</li><li>Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
</li><li>Innovate with purpose. We shape the market with big ideas that drive big outcomes.
</li><li>Respect all voices. We embrace differences and foster a culture of connection and belonging.
</li><li>Empower with accountability. We trust each other to own and deliver on common goals.
</li></ul> 
Because You Matter 
YOUniverse. A work-world with you at the heart of it!
 
At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That's why our work-world, aptly named 'YOUniverse' is passionate about crafting a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.
 
 
Take a trip to YOUniverse and explore our outstanding benefits, here
 
 
Epsilon is an Equal Opportunity Employer.
 
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.</div>

Lead, Technical Quality Assurance Engineer

<div>Overview 
How You'll Make an Impact 
The Human Resources (HR) Generalist position is a key role that partners with management on business decisions related to people strategy and supports all Human Resource-related activity for internal client groups including but not limited to Media, Marketing, and Finance. Responsibilities include an emphasis on strategic people partnership and a focus on employee relations management and performance management. Through active listening, sound advice and effective coaching, the HRG will build trusted relationships with and be sought for advice from leaders, managers, employees and HR Centers of Excellence. 
 
What You'll Achieve 
<ul><li>
Interact and engage with all levels of associate population. Additionally, be able to influence without direct authority across a dynamic highly matrixed, team environment</li><li>
Directly collaborate with and support Global Finance and Human Resources Leadership Teams from HR perspective</li><li>
Support, investigate, counsel, and coach in the following ways: Conduct investigations on claims received, prepare and implement RIFs and involuntary terminations, work with managers to create and deliver written disciplinary actions, ensure that employees receive timely, objective and actionable feedback, assist in maintaining a positive work environment.</li><li>
Work closely with management and employees to improve work relationships, increase employee engagement and morale, productivity and retention. Partners with managers and team leads to support and guide them through the performance management process, including goal setting, employee development initiatives, mid-year and year-end processes.</li><li>
Provides coaching and support to managers on handling performance concerns including giving feedback, creating coaching and development plans for employees.</li><li>
Partner with managers on delivering and maintaining Performance Improvement Plans and track progress in collaboration with leadership. Drive and provide feedback to COE's to continuously improve overall HR initiatives such as: annual merit process, performance management lifecycle, mentoring, recognition initiatives, HRIS reporting, associate survey reporting, etc.</li><li>
Ensure adherence to company policies and procedures. Apply knowledge of HR practices &amp; principles and the laws and regulations affecting HR</li><li>
Data-Driven Leader - Run various HRIS reports to create routine and ad hoc reports for your needs, and your clients' needs including turnover analysis, recognition reports, promotion reports, etc. Routinely gain insights to drive business decision and transformations with data.</li><li>
Handle multiple demands simultaneously and meet aggressive deadlines</li><li>
Keep your fingers on the pulse of the organization by conducting exit interviews and stay interviews; provide feedback to your clients on key themes while maintaining the confidentiality of individuals. Document resignation trends and coach leadership on ways to minimize voluntary turnover</li><li>
Coach and advise employees on problem resolution; help them identify solutions and encourage them to constructively resolve conflicts</li><li>
Continuously look for and recommend the most efficient organizational design. More tactically, will need to coordinate employee transfers or promotions into open positions, ensuring smooth transitions, and provide feedback on resulting salary changes as needed</li><li>
Client-centered approach; acknowledge and/or respond to inquiries from clients and colleagues promptly</li><li>
Leverage HR knowledge to partner with the business on special initiatives, org restructuring, workforce planning and succession management</li><li>
Ability and interest to learn the business' core functions, culture, industry and competition.</li></ul> 

Who You Are 
<ul><li>
What you'll bring with you:<ul><li>
3-5+ years of cumulative HR experience with at least 2 years in an HR generalist/Coordinator role</li><li>
o Excellent written and verbal communication skills o Ability to handle data with confidentiality</li><li>
Excellent problem-solving skills; highly motivated and results-oriented</li><li>
Strong interpersonal and relationship-building skills including experience addressing and working with senior leaders across the organization</li><li>
Ability to analyze data and recommend changes based on the analysis</li><li>
Experience leading programs and projects through to completion</li><li>
Emotional intelligence competence and ease in expressing a view point to build effective solutions</li></ul></li><li>
Why you might stand out from other talent:<ul><li>
Bachelor's degree in related field</li><li>
Proficiency with standard computer applications (MS Office) and HRIS databases (SAP preferred). Strong Excel skills</li><li>
Proven track record to proactively identify and implement effective solutions</li><li>
Self-starter with a drive for results</li><li>
Adaptability to changes and pivoting of priorities</li></ul></li></ul> 
Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.
 
 
Additional Information 
When You Join Us, We'll Create Something EPIC Together 
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. 
 
Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. 
 
Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:
 
<ul><li>Act with integrity. We are transparent and have the courage to do the right thing.</li><li>
Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.</li><li>
Innovate with purpose. We shape the market with big ideas that drive big outcomes.</li><li>
Respect all voices. We embrace differences and foster a culture of connection and belonging.</li><li>
Empower with accountability. We trust each other to own and deliver on common goals.</li></ul> 

Because You Matter 
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
 
<ul><li>Time to Recharge: Flexible time off (FTO), 15 paid holidays</li><li>
Time to Recover: Paid sick time
</li><li>Family Well-Being: Parental/new child leave, childcare &amp; elder care assistance, adoption assistance
</li><li>Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling</li></ul> 
Epsilon benefits are subject to eligibility requirements and other terms.
 
 
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation. 
 
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply. 
 
#LI-KN1</div>

HR Generalist