Qureos Mentor

Eren Perakende

<div>
 
 For more than 35 years, Eren Retail has been bringing the world&rsquo;s leading brands to customers in Turkey. In 1990, the company entered into a partnership with Devanlay, beginning the licensed production and distribution of Lacoste. Since then, Eren Retail has served as the Turkish distributor for globally renowned brands such as Burberry, Gant, Nautica and Converse.
 
 
 
 
 
 In 2008, it launched Occasion stores, followed by the creation of the SuperStep store concept in 2012. Strengthening its online presence in 2020 through a multi-channel strategy, Eren Retail redefined retailing as an experiential journey with House of SuperStep.
 
 
 
 
 
 Expanding its portfolio with brands such as Intersport, SuperKids, Fashfed, United4 and HeartBeat, Eren Retail continues to operate with an experience&ndash;focused strategy. Today, the company has a presence in 25 countries, employs over 8,000 people and manages nearly 700 stores along with 17 digital channels worldwide.
 
 
 
 
 
 We are looking for a collegue as
 
 &ldquo;PERFORMANCE AND TALENT MANAGEMENT SPECIALIST&rdquo;
 
 to join our Organizational Development team.
 
 
 
 
 
 
 GENERAL QUALIFICATIONS:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in relevant departments. An MBA degree would be a plus.
 </li>
 <li>
 2 years of work experience in relevant roles.
 </li>
 <li>
 Proven track record of successfully leading organizational development and performance management practices.
 </li>
 <li>
 Expertise in organizational design and change management.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 <li>
 Multitasking and time-management skills with the ability to prioritize tasks.
 </li>
 <li>
 Must have good knowledge of MS Office programs, especially in MS Excel and PowerPoint.
 </li>
 <li>
 Must be proficient in spoken and written English.
 </li>
 </ul>
 
 
 
 
 
 JOB DESCRIPTION:
 
 
 
 
 
 
 <ul>
 <li>
 Manage performance evaluations and feedback processes and following up the operation of the performance evaluation process
 </li>
 <li>
 Prepares talent and performance system infrastructure closely follows up performance development plans,
 </li>
 <li>
 Supports and delivers people development and succession planning strategies to build employee&rsquo;s skills, knowledge and competency to deliver future organizational capability,
 </li>
 <li>
 Preparing &amp; developing HR documentation
 </li>
 <li>
 Design and implement necessary initiatives including a communication campaign to embed the organizational culture effectively.
 </li>
 </ul>
</div>

Performance and Talent Management Specialist

<div>
 
 For more than 35 years, Eren Retail has been bringing the world&rsquo;s leading brands to customers in Turkey. In 1990, the company entered into a partnership with Devanlay, beginning the licensed production and distribution of Lacoste. Since then, Eren Retail has served as the Turkish distributor for globally renowned brands such as Burberry, Gant, Nautica and Converse.
 
 
 
 
 In 2008, it launched Occasion stores, followed by the creation of the SuperStep store concept in 2012. Strengthening its online presence in 2020 through a multi-channel strategy, Eren Retail redefined retailing as an experiential journey with House of SuperStep.
 
 
 
 
 Expanding its portfolio with brands such as Intersport, SuperKids, Fashfed, United4 and HeartBeat, Eren Retail continues to operate with an experience&ndash;focused strategy. Today, the company has a presence in 25 countries, employs over 8,000 people and manages nearly 700 stores along with 17 digital channels worldwide.
 
 
 
 
 
 We are looking for a dynamic and visionary
 
 General Manager &ndash; International Markets
 
 to lead and grow our global business outside of Turkey. The role will be
 
 based in Istanbul HQ
 
 , with direct responsibility for international markets across Eastern Europe, Ukraine, CIS, Russia regions.
 
 
 
 
 
 
 QUALIFICATIONS:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or master&rsquo;s degree in a related field,
 </li>
 <li>
 15+ years of progressive experience in retail, including at least 10 years in an executive leadership role within a multinational role,
 </li>
 <li>
 Proven expertise in international expansion, store opening processes, P&amp;L management, and omni-channel strategy,
 </li>
 <li>
 Strong commercial and financial knowledge, with experience in investment planning and operational excellence,
 </li>
 <li>
 Excellent leadership, communication, and stakeholder management skills,
 </li>
 <li>
 Fluency in English is mandatory; proficiency in an additional Russian language is a strong asset,
 </li>
 <li>
 Knowledge of regions and emerging markets retail landscape is an advantage.
 </li>
 </ul>
 
 
 
 
 
 JOB DESCRIPTION:
 
 
 <ul>
 <li>
 Lead and manage all international operations, excluding Turkey, ensuring alignment with corporate strategy,
 </li>
 <li>
 Oversee Country Managing Directors and functional leaders across multiple markets, ensuring consistent execution and financial performance,
 </li>
 <li>
 Drive market entry strategies, store expansion, and retail investments across regions,
 </li>
 <li>
 Ensure seamless integration between retail, e-commerce, supply chain, merchandising, and marketing teams,
 </li>
 <li>
 Represent the company at Board level, reporting on financial results, market risks, and growth opportunities,
 </li>
 <li>
 Monitor KPIs and identify areas for improvement to ensure sustainable growth,
 </li>
 <li>
 Act as an ambassador for Eren Perakende&rsquo;s brand values in global markets,
 </li>
 <li>
 Foster a performance-driven culture aligned with agility, innovation, trust, and data-driven leadership.
 </li>
 </ul>
 
 
</div>

General Manager – International Markets

<div>
 
 For more than 35 years, Eren Retail has been bringing the world&rsquo;s leading brands to customers in Turkey. In 1990, the company entered into a partnership with Devanlay, beginning the licensed production and distribution of Lacoste. Since then, Eren Retail has served as the Turkish distributor for globally renowned brands such as Burberry, Gant, Nautica and Converse.
 
 
 
 
 
 In 2008, it launched Occasion stores, followed by the creation of the SuperStep store concept in 2012. Strengthening its online presence in 2020 through a multi-channel strategy, Eren Retail redefined retailing as an experiential journey with House of SuperStep.
 
 
 
 
 
 Expanding its portfolio with brands such as Intersport, SuperKids, Fashfed, United4 and HeartBeat, Eren Retail continues to operate with an experience&ndash;focused strategy. Today, the company has a presence in 25 countries, employs over 8,000 people and manages nearly 700 stores along with 17 digital channels worldwide.
 
 
 
 
 
 We are looking for a collegue as
 
 &ldquo;DIRECTOR OF FINANCIAL PLANNING &amp; ANALYSIS"
 
 to join our Finance team.
 
 
 
 
 
 
 GENERAL QUALIFICATIONS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Finance, Business Administration, Economics, or a related field,
 </li>
 <li>
 Minimum 15 years of experience in Finance, with at least 5 years in Financial Planning &amp; Analysis or a similar leadership role,
 </li>
 <li>
 Proven experience in budgeting, forecasting, and financial modeling within multinational organizations,
 </li>
 <li>
 Strong analytical and strategic thinking skills with the ability to translate data into actionable insights,
 </li>
 <li>
 Advanced proficiency in financial systems, reporting tools, and Excel; experience with ERP platforms (e.g., SAP, Oracle) is a plus,
 </li>
 <li>
 Excellent communication and presentation skills, with the ability to influence executive decision-making,
 </li>
 <li>
 Strong business acumen and understanding of financial governance and corporate performance management,
 </li>
 <li>
 Fluency in English (both written and spoken).
 </li>
 </ul>
 
 
 
 
 
 
 
 
 JOB DESCRIPTION
 
 
 <ul>
 <li>
 Lead the company&rsquo;s financial planning, budgeting, forecasting, and reporting processes, ensuring accuracy, transparency, and strategic alignment,
 </li>
 <li>
 Develop and oversee financial models to support business planning, capital allocation, and performance tracking,
 </li>
 <li>
 Analyze financial results, identify trends, and provide actionable insights to drive profitability and operational efficiency,
 </li>
 <li>
 Act as a strategic advisor to the CFO and CEO on key financial decisions, long-term planning, and resource optimization,
 </li>
 <li>
 Present comprehensive financial analyses and recommendations to senior management and board members,
 </li>
 <li>
 Drive continuous improvement in financial systems, reporting tools, and automation capabilities to enhance analytical efficiency,
 </li>
 <li>
 Manage and mentor a cross-functional FP&amp;A team, fostering collaboration with regional and functional leaders,
 </li>
 <li>
 Oversee quarterly and annual reporting cycles, ensuring alignment with accounting standards and corporate requirements,
 </li>
 <li>
 Partner with business units to align strategic goals with financial targets and resource planning,
 </li>
 <li>
 Lead the implementation of advanced forecasting models and digital transformation initiatives (including AI driven analytics).
 </li>
 </ul>
</div>

Director of Financial Planning & Analysis

<div>
 
 For more than 35 years, Eren Retail has been bringing the world&rsquo;s leading brands to customers in Turkey. In 1990, the company entered into a partnership with Devanlay, beginning the licensed production and distribution of Lacoste. Since then, Eren Retail has served as the Turkish distributor for globally renowned brands such as Burberry, Gant, Nautica and Converse.
 
 
 
 
 
 In 2008, it launched Occasion stores, followed by the creation of the SuperStep store concept in 2012. Strengthening its online presence in 2020 through a multi-channel strategy, Eren Retail redefined retailing as an experiential journey with House of SuperStep.
 
 
 
 
 
 Expanding its portfolio with brands such as Intersport, SuperKids, Fashfed, United4 and HeartBeat, Eren Retail continues to operate with an experience&ndash;focused strategy. Today, the company has a presence in 25 countries, employs over 8,000 people and manages nearly 700 stores along with 17 digital channels worldwide.
 
 
 
 
 
 In line with our innovative approach to enhancing the customer journey across all channels, we are looking for a
 
 Customer Experience Director
 
 to design and deliver premium experiences for our brands.
 
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 <ul>
 <li>
 Lead and manage Customer Service and Customer Experience teams, fostering a culture of excellence and customer-centricity,
 </li>
 <li>
 Design and continuously optimize the end-to-end customer journey across all touchpoints to deliver a seamless, premium experience,
 </li>
 <li>
 Oversee call center operations and communication platforms (IVR, CRM, chat, call routing) to ensure efficient and personalized interactions,
 </li>
 <li>
 Analyze customer feedback and satisfaction metrics (NPS, CSAT) to identify improvement opportunities and implement data-driven strategies,
 </li>
 <li>
 Develop and monitor KPIs for teams and individuals, ensuring performance aligns with strategic objectives,
 </li>
 <li>
 Handle escalated customer issues and complaints with solution-oriented approaches, driving continuous improvement initiatives,
 </li>
 <li>
 Collaborate with Product, Marketing, Operations, and Business teams to ensure customer experience strategies align with overall brand objectives.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 10+ years leading multi-channel contact centers (phone, email, chat, social), with at least 7 years in leadership roles,
 </li>
 <li>
 Strong strategic leadership with proven ability to develop high-performing teams and drive a customer-first culture,
 </li>
 <li>
 Experience in process improvement, change management, and performance optimization,
 </li>
 <li>
 Advanced analytical skills, data-driven decision making, and KPI management,
 </li>
 <li>
 Proficient in CRM, call center technologies, and MS Office; able to implement tech solutions effectively,
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills, influencing at all organizational levels,
 </li>
 <li>
 Bachelor&rsquo;s degree in a relevant field.
 </li>
 </ul>
 
 
</div>

Customer Experience Director

<div>
 
 For more than 35 years, Eren Retail has been bringing the world&rsquo;s leading brands to customers in Turkey. In 1990, the company entered into a partnership with Devanlay, beginning the licensed production and distribution of Lacoste. Since then, Eren Retail has served as the Turkish distributor for globally renowned brands such as Burberry, Gant, Nautica and Converse.
 
 
 
 
 
 In 2008, it launched Occasion stores, followed by the creation of the SuperStep store concept in 2012. Strengthening its online presence in 2020 through a multi-channel strategy, Eren Retail redefined retailing as an experiential journey with House of SuperStep.
 
 
 
 
 
 Expanding its portfolio with brands such as Intersport, SuperKids, Fashfed, United4 and HeartBeat, Eren Retail continues to operate with an experience&ndash;focused strategy. Today, the company has a presence in 25 countries, employs over 8,000 people and manages nearly 700 stores along with 17 digital channels worldwide.
 
 
 
 
 
 We are looking for an
 
 Assistant E-Commerce Manager
 
 to contribute to our premium lifestyle brands in this growth journey.
 
 
 
 
 
 
 
 
 
 Job Description
 
 :
 
 
 
 
 <ul>
 <li>
 Oversee and manage key functional areas such as content management, product &amp; site merchandising, operations, and online marketing to drive the performance of the Digital Flagship and marketplaces,
 </li>
 <li>
 Collaborate closely with the Business Development, Marketing, and Customer Support teams,
 </li>
 <li>
 Monitor overall site performance, sales, inventory, articles, campaigns, content, and operations on a daily basis,
 </li>
 <li>
 Analyze sales performance regularly and prepare action plans based on insights,
 </li>
 <li>
 Proactively replenish must-have products to ensure adequate stock levels.
 </li>
 <li>
 Work in a fast-paced e-commerce environment, building strong functional skills in online merchandising,
 </li>
 <li>
 Gain experience in global e-commerce practices and strategies
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Engineering, or Business Administration (Master's degree is a plus),
 </li>
 <li>
 5-6 years of experience in e-commerce, retail planning &amp; allocation, product/project management, or marketing roles,
 </li>
 <li>
 Online trading background, preferably in an online fashion brand,
 </li>
 <li>
 Excellent command of both written and spoken English,
 </li>
 <li>
 Proficiency in MS Excel, Word, PowerPoint and Google Analytics,
 </li>
 <li>
 Strong understanding of how digital channels drive traffic and conversion on sites,
 </li>
 <li>
 Excellent communication skills, flexible, proactive, and detail oriented,
 </li>
 <li>
 Strong reporting skills with a focus on solutions and attention to detail,
 </li>
 <li>
 Understanding of basic financial KPIs and e-commerce analytics,
 </li>
 <li>
 Excellent project management, time management, and reporting skills,
 </li>
 <li>
 Experience with Content Management and Merchandising Systems, including the analysis of e-commerce merchandising and sales performance.
 </li>
 </ul>
 
 
</div>

Assistant E-Commerce Manager

<div>
 
 35 y&inodot;l&inodot; a&scedil;k&inodot;n s&uuml;redir d&uuml;nya markalar&inodot;n&inodot; T&uuml;rkiye&rsquo;de m&uuml;&scedil;terileriyle bulu&scedil;turan Eren Perakende, 1990 y&inodot;l&inodot;nda Devanlay ile ortakl&inodot;k kurarak Lacoste&rsquo;un lisansl&inodot; &uuml;retimine ve da&gbreve;&inodot;t&inodot;m&inodot;na ba&scedil;lam&inodot;&scedil;t&inodot;r. Bug&uuml;ne kadar, Burberry, Gant, Nautica ve Converse gibi d&uuml;nya &ccedil;ap&inodot;nda markalar&inodot;n T&uuml;rkiye distrib&uuml;t&ouml;rl&uuml;&gbreve;&uuml;n&uuml; &uuml;stlenen Eren Perakende, 2008&rsquo;de Occasion ma&gbreve;azalar&inodot;n&inodot; a&ccedil;m&inodot;&scedil; ve 2012&rsquo;de SuperStep ma&gbreve;aza konseptini hayata ge&ccedil;irmi&scedil;tir. 2020&rsquo;de &ccedil;oklu kanal stratejisiyle online sat&inodot;&scedil; a&gbreve;&inodot;n&inodot; g&uuml;&ccedil;lendirmi&scedil; ve House of SuperStep ile ma&gbreve;azac&inodot;l&inodot;&gbreve;&inodot; bir deneyim merkezine d&ouml;n&uuml;&scedil;t&uuml;rm&uuml;&scedil;t&uuml;r. Intersport, SuperKids, Fashfed, United4 ve HeartBeat gibi markalarla portf&ouml;y&uuml;n&uuml; geni&scedil;leten Eren Perakende deneyimi oda&gbreve;a koydu&gbreve;u stratejisiyle, 25 &uuml;lkede 8.000&rsquo;ni a&scedil;k&inodot;n &ccedil;al&inodot;&scedil;an&inodot;, 700&rsquo;e yak&inodot;n ma&gbreve;azas&inodot; ve 17 dijital kanal&inodot;yla faaliyetlerine devam etmektedir.
 
 
 
 
 
 B&uuml;y&uuml;yen ekibimizde &Idot;&scedil; Geli&scedil;tirme ve Bilgi Teknolojileri Departman&inodot;na ba&gbreve;l&inodot; olarak g&ouml;rev alacak
 
 "S&Idot;STEM VE UYGULAMA DESTEK UZMANI"
 
 ekip arkada&scedil;&inodot; aray&inodot;&scedil;&inodot;m&inodot;z bulunmaktad&inodot;r.
 
 
 
 
 
 
 GENEL N&Idot;TEL&Idot;KLER:
 
 
 
 
 
 <ul>
 <li>
 &Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun,
 </li>
 <li>
 Tercihen perakende sekt&ouml;r&uuml;nde deneyim sahibi,
 </li>
 <li>
 SAP, SQL ve veri y&ouml;netimi konular&inodot;nda bilgi sahibi,
 </li>
 <li>
 MS-DOS komutlar&inodot; ve temel bilgisayar becerilerine h&acirc;kim,
 </li>
 <li>
 Analitik d&uuml;&scedil;&uuml;nebilen, sorgulay&inodot;c&inodot; ve &ccedil;&ouml;z&uuml;m odakl&inodot;,
 </li>
 <li>
 Tak&inodot;m &ccedil;al&inodot;&scedil;mas&inodot;na yatk&inodot;n, g&uuml;&ccedil;l&uuml; ileti&scedil;im becerilerine sahip,
 </li>
 <li>
 S&uuml;re&ccedil;leri etkin y&ouml;netebilen, &ouml;nceliklendirme konusunda ba&scedil;ar&inodot;l&inodot;,
 </li>
 <li>
 &Ouml;&gbreve;renmeye a&ccedil;&inodot;k, geli&scedil;ime &ouml;nem veren ve yeni teknolojilere h&inodot;zla adapte olabilen.
 </li>
 </ul>
 
 
 
 
 
 &Idot;&Scedil; TANIMI:
 
 
 
 
 
 <ul>
 <li>
 Uygulama s&uuml;re&ccedil;lerimizin g&uuml;nl&uuml;k veri y&ouml;netimi operasyonlar&inodot;n&inodot; y&uuml;r&uuml;tmek ve s&uuml;rekli iyile&scedil;tirme &ouml;nerileri geli&scedil;tirmek,
 </li>
 <li>
 Gerekti&gbreve;inde analiz veya yaz&inodot;l&inodot;m ekipleriyle koordinasyon sa&gbreve;layarak &ccedil;a&gbreve;r&inodot;lar&inodot;n &ccedil;&ouml;z&uuml;mlenmesini sa&gbreve;lamak,
 </li>
 <li>
 Seviye 1 destek ekipleri veya i&scedil; birimlerinden gelen problem ve istek &ccedil;a&gbreve;r&inodot;lar&inodot;n&inodot; kar&scedil;&inodot;lamak,
 </li>
 <li>
 Tercihen SQL sorgular&inodot; &uuml;zerinden veri tabanlar&inodot;nda analiz ve g&uuml;ncelleme i&scedil;lemleri ger&ccedil;ekle&scedil;tirmek,
 </li>
 <li>
 Uygulamalar&inodot; etkileyen genel sorunlarda IT ekipleriyle i&scedil; birli&gbreve;i i&ccedil;inde h&inodot;zl&inodot; &ccedil;&ouml;z&uuml;m &uuml;retmek ve sonu&ccedil;lar&inodot; raporlamak,
 </li>
 <li>
 Kasa ba&gbreve;lant&inodot;lar&inodot;, ma&gbreve;aza talepleri, kampanya ve fiyat aktar&inodot;mlar&inodot; gibi operasyonel s&uuml;re&ccedil;leri y&ouml;netmek,
 </li>
 <li>
 FTP ba&gbreve;lant&inodot;lar&inodot; &uuml;zerinden dosya aktar&inodot;mlar&inodot;n&inodot; ger&ccedil;ekle&scedil;tirmek ve kontrol etmek,
 </li>
 <li>
 Kullan&inodot;c&inodot; ve m&uuml;&scedil;teri taleplerini analiz ederek etkili ve s&uuml;rd&uuml;r&uuml;lebilir &ccedil;&ouml;z&uuml;mler &uuml;retmek,
 </li>
 <li>
 Uygulama taraf&inodot;nda destek sa&gbreve;layarak i&scedil; s&uuml;reklili&gbreve;ine katk&inodot; vermek,
 </li>
 <li>
 D&uuml;zenli raporlama yapmak, s&uuml;re&ccedil;leri analiz ederek geli&scedil;tirme &ouml;nerileri sunmak.
 </li>
 </ul>
</div>

Sistem ve Uygulama Destek Uzmanı

<div>
 
 For more than 35 years, Eren Retail has been bringing the world&rsquo;s leading brands to customers in Turkey. In 1990, the company entered into a partnership with Devanlay, beginning the licensed production and distribution of Lacoste. Since then, Eren Retail has served as the Turkish distributor for globally renowned brands such as Burberry, Gant, Nautica and Converse.
 
 
 
 
 
 In 2008, it launched Occasion stores, followed by the creation of the SuperStep store concept in 2012. Strengthening its online presence in 2020 through a multi-channel strategy, Eren Retail redefined retailing as an experiential journey with House of SuperStep.
 
 
 
 
 
 Expanding its portfolio with brands such as Intersport, SuperKids, Fashfed, United4 and HeartBeat, Eren Retail continues to operate with an experience&ndash;focused strategy. Today, the company has a presence in 25 countries, employs over 8,000 people and manages nearly 700 stores along with 17 digital channels worldwide.
 
 
 
 
 
 We are looking for a collegue as
 
 &ldquo;HR BUSINESS PARTNER - INTERNATIONAL MARKETS&rdquo;
 
 to join our International HR team.
 
 
 
 
 
 
 GENERAL QUALIFICATIONS
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related fields,
 </li>
 <li>
 Minimum 4 years of experience in Human Resources, preferably in a business partner or similiar roles,
 </li>
 <li>
 Experience working in multinational and cross-cultural environments,
 </li>
 <li>
 Excellent communication, stakeholder management, and problem-solving skills,
 </li>
 <li>
 Fluent in English (both written and verbal), preferably fluent in Russian,
 </li>
 <li>
 Proficient in MS Office programs,
 </li>
 <li>
 No travel restrictions.
 </li>
 </ul>
 
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 
 <ul>
 <li>
 Managing communication and coordination with business units in the regions of responsibility (CIS, Eastern Europe, Russia, Ukraine),
 </li>
 <li>
 Maintaining collaboration with regional teams to transform business strategies that support performance and growth into HR initiatives,
 </li>
 <li>
 Implementing HQ HR processes and projects to the internatinaol markets,
 </li>
 <li>
 Conducting recruitment, performance management, and talent management activities in international regions in line with company strategies and objectives,
 </li>
 <li>
 Designing and developing the organization of international teams in line with the company's organizational goals.
 </li>
 </ul>
 
 
</div>

HR Business Partner - International Markets

Join Eren Perakende and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.