Urwah Admin

Ericsson

<div>
 
 Join our Team
 
 
 
 
 About this opportunity:
 
 
 
 As a DevOps Engineer, you will be responsible for developing sophisticated systems and software basis the customer&rsquo;s business goals, needs and general business environment creating software solutions
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 Participate in developing functionalities, starting from requirement analysis, system design, architecture design, software design, software testing, integration, Product Lifecycle Management support and product documentation.
 </li>
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 Ensure that all architectural and design documents, diagrams, non-functional requirements, standards, and best practices are followed and done on time and with high-quality.
 </li>
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 Manage infrastructure services like Kubernetes cluster, databases, analytics platforms, etc.
 </li>
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 Monitor system performance and troubleshoot issues.
 </li>
 <li>
 Responsible for services restoration and providing first line technical troubleshooting within service level agreements.
 </li>
 <li>
 Act as a liaison between customers and Software development team
 </li>
 <li>
 Work with the team and Product Owner in requirement/user story analysis.
 </li>
 <li>
 Working side by side with developers, product managers, product owner, program managers and key executives to plan ongoing feature development, product maintenance.
 </li>
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 Participate in Agile ceremonies, and not afraid to identify what we&rsquo;re doing wrong so we can fix it, and what we&rsquo;re doing right so we can improve on it.
 
 
 </li>
 </ul>
 
 The skills you bring:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Computer Science, Computer Engineering or a related technical field
 </li>
 <li>
 Hands-on experience in Programming and scripting knowledge in one or more of the following: OOP language (preferably Java), JavaScript, Typescript, Node.js, Bash, YAML or REST API
 </li>
 <li>
 Familiar with Relational Database concepts and SQL
 </li>
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 Familiar with Microservices architecture and Cloud Technologies
 </li>
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 Familiar with Agile software development methodologies.
 </li>
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 Knowledge of Windows and Linux operating systems
 </li>
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 Ability to execute research tasks and generate practical results and recommendations.
 </li>
 <li>
 Proven problem-solving skills and innovation.
 </li>
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 Excellent verbal and written communication skills including the ability to produce usable and maintainable documentation.
 </li>
 <li>
 Result-driven analytical mindset and ability to identify and report patterns.
 </li>
 <li>
 Ability to work across multiple cultures.
 </li>
 <li>
 2-4 Years of Experience
 
 
 </li>
 </ul>
 
 Why join Ericsson?
 
 At Ericsson, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build solutions never seen before to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you won&rsquo;t be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
 
 
 What happens once you apply?
 
 Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
 
 
 
 Primary country and city:
 
 Egypt (EG) || Cairo
 
 
 
 Req ID:
 
 785303
</div>

DevOps Engineer

<div><div><div><div><h2 class="jobSectionHeader">Join our Team</h2></div><div> 
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1&rsquo;s, H-1B1&rsquo;s, E-3&rsquo;s, O-1&rsquo;s, and TN&rsquo;s. Ericsson also does not hire F-1&rsquo;s working on CPT or EAD for this position. 
About this opportunity:
We are helping a major tier 1 customer start their 5G journey. Do you have experience selling or supporting a sales team responsible for Business &amp; Operational Support solutions? Do you have experience building and maintain relationships with operators? As a Sales Director, you will secure short and long-term profitable business for Ericsson through proactive business development. You will lead efforts and collaboration, both internal and external, in order to actively contribute to making our customer successful. 
What you will do:<ul><li>
Strategically position and market our Business and Operational Support Solutions (BSS/OSS)</li><li>
Identifying critical customer needs through a consultative customer engagement to generate sales opportunities</li><li>
Conduct product/solution presentation and demonstration to articulate value propositions</li><li>
Leveraging Key Account Manager resources (e.g. Marketing, Technical Support), local market resources, the business units in headquarters and potentially external partners.</li><li>
Participating with the VP &amp; KAM team in developing business plans and new sales initiatives.</li><li>
Create, maintain and leveraging trust-based relationships with relevant customer interfaces</li><li>
Thought leadership in the areas of communication evolution, virtualization, cloud, and analytics</li></ul> 
The skills you bring:<ul><li>
Degree in Engineering preferably in Electronics, Computer science, Telecommunication and MBA (Master in Business Administration or similar)</li><li>
Minimum two years of project execution and delivery experience</li><li>
Experience selling Ericsson&rsquo;s Business &amp; Operational Support solutions. plus.</li><li>
Strong sales and delivery experience</li><li>
Experience with IT, e-commerce, BSS, OSS, Cloud Environments</li><li>
Understanding of Mobile technologies (3G, 4G/LTE, 5G)</li><li>
Analytics, Inventory management, Network Management, Network &amp; Service Orchestration knowledge &amp; experience is big plus</li></ul></div></div></div>
Why join Ericsson?
At Ericsson, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build solutions never seen before to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you won&rsquo;t be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. 
What happens once you apply? 
Click Here to find all you need to know about what our typical hiring process looks like. 
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more. 
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com. 
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned. 
Primary country and city: United States (US) || Bellevue (Country/ City) 
Job details: Account Manager 
Compensation and Benefits at Ericsson 
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals. 
Your Pay 
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate&rsquo;s combination of job-related knowledge, qualifications, skills, education, training, and experience. 
The salary range for this position is<ul><li> 
Washington: $121,000- $158,500</li></ul> 
Sales Incentive Plan (SIP): Your pay also includes the opportunity for sales incentives as a part of Ericsson&rsquo;s Sales Incentive Plan. Actual payouts are based on performance of the business against the unit&rsquo;s objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply. 
Your Health 
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents. 
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson&rsquo;s full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson&rsquo;s Stock Purchase Plan. 
Your Time 
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee&rsquo;s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay. 
Additional Benefits 
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.</div>

Account Manager BSS OSS

<div><div><div><div><h2 class="jobSectionHeader">Join our Team</h2>
</div><div>
About this opportunity:
Join our dynamic team at Ericsson as an Account Manager for Enterprise and Mission Critical Networks in Qatar, as part of our Customer Unit Gulf Team. Reporting to the KAM of Mission Critical, you will play a crucial role in identifying and capitalizing on market opportunities, while establishing market leadership across the key verticals of Public Safety, Railways, Utilities, and Defense within the Customer Unit Gulf.
What you will do:<ul><li>
Position Ericsson as a thought and technology leader, grow our business, and build strong customer relationships.</li><li>
Generate profitable sales and develop long-term business in the area of Enterprise and Mission Critical Networks.</li><li>
Together with the EMEA MCN Business Development expert team, identify and secure short-, mid-, and long-term business opportunities for profitable growth.</li><li>
Create and improve customer relationships.</li><li>
Apply Go-to-Market models and competitive commercial models and strategies.</li><li>
Lead with integrity to delight Enterprise and Mission Critical Networks customers and offer best-in-class solutions.</li><li>
Drive negotiation in both private and public procurement scenarios.</li><li>
Identify and leverage market opportunities to establish and strengthen our leadership position within the targeted verticals.</li><li>
Drive orders booked, net sales, profitability, and cash flow, including effective management of working capital.</li><li>
Develop a deep understanding of existing and potential customers' businesses, operations, and objectives to tailor solutions that meet their needs.</li><li>
Sales Coordination: Lead and orchestrate sales engagements across the Gulf geography, ensuring a unified and coordinated approach with the EMEA MCN Business Development expert team.</li><li>
Foster strong collaboration with cross-functional teams to ensure seamless execution of business strategies and customer satisfaction.</li></ul>
The skills you bring:<ul><li>
BSc in Engineering, Business Administration, or a related discipline.</li><li>
5+ years of experience.</li><li>
Proven experience selling within vertical sectors such as Public Safety, Railways, Utilities, and Defense.</li><li>
Proven experience in account management within the ICT industry, with a focus on Mission Critical Networks.</li><li>
Strong understanding of Public Safety, Railways, Utilities, Oil and Gas, Ports, Mining, and Defense sectors and their unique communication needs.</li><li>
Exceptional ability to build and maintain strategic customer relationships.</li><li>
Expertise in consultative selling and commercial acumen.</li><li>
Demonstrated success in driving sales performance and achieving profitability targets.</li><li>
Excellent strategic thinking, negotiation, and problem-solving skills.</li><li>
Ability to work effectively across diverse geographies and cultural contexts.</li><li>
Strong leadership and communication skills, with a commitment to collaboration and teamwork.</li><li>
Fluent in English; Arabic is preferred.</li></ul></div></div></div>
Why join Ericsson?At Ericsson, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build solutions never seen before to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you won&rsquo;t be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. 
 
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. 
Primary country and city: Qatar (QA) || Doha
Req ID: 786012</div>

MCN Account Manager

<div><div><div><div><h2 class="jobSectionHeader">Grow with us</h2>
</div><div>
About this opportunity:
At Ericsson, the Service Desk serves as the central hub of Automation Operations and acts as the single point of contact (SPOC) between Service Delivery teams and all other business functions. As an Automation Engineer, you will be responsible for automating tasks identified and outlined within the customer's managed services delivery scope, following approved requirements and high-level design (HLD) documentation. This pivotal role ensures that delivered automations function properly, meet overall operational requirements, and align with customer expectations.
This oppurtunity is open exclusively to Saudi nationals in line with our Saudization initiatives.
What you will do:<ul><li>
Act as the primary point of contact for all Automation Operations activities and serve as the central coordination point between Service Delivery teams and business stakeholders.</li><li>
Manage operational communications and notifications related to incidents, service requests, and changes.</li><li>
Coordinate and manage incidents throughout their full lifecycle, including providing dedicated support during major and critical service-impacting events.</li><li>
Track, monitor, and report on incidents to ensure timely resolution, appropriate escalation, and clear stakeholder communication at every stage.</li><li>
Support request fulfillment activities in accordance with established processes, including logging, categorizing, monitoring, tracking, and ensuring timely closure and documentation of all service requests.</li><li>
Support change management processes and governance, monitor change activities, ensure compliance with approved procedures, and manage access requests and change-related communications.</li><li>
Act as the primary interface for Managed Services customers and their care organizations, and coordinate communications with partners, alliances, and third-party providers.</li><li>
Support regulatory requests and compliance-related activities, and serve as the single point of contact for escalated VIP customer complaints when required.</li></ul>
You will bring:<ul><li>
BSc in Telecommunications, Computer Science, or equivalent.</li><li>
0-2 years of experience in telecom operations, Managed Services, Service Desk, NOC/SNOC, or operational support environments.</li><li>
Previous supervisory or team coordination experience is considered an advantage.</li><li>
Strong understanding of telecom operations, Managed Services, and Service Desk processes.</li><li>
Solid knowledge of Incident Management, Problem Management, Request Fulfillment, and operational escalation processes.</li><li>
Experience with ticketing systems, operational support systems, and work order management tools.</li><li>
Understanding of telecom network environments, field operations, and service delivery processes.</li><li>
Good understanding of SLA management, KPI reporting, customer experience monitoring, and operational governance.</li><li>
Ability to coordinate effectively across multiple operational teams in fast-paced environments.</li><li>
Strong leadership, coordination, and stakeholder management skills.</li><li>
Excellent communication and customer-facing capabilities.</li><li>
Strong analytical, troubleshooting, and problem-solving skills.</li><li>
Ability to work effectively under pressure and manage critical operational situations.</li><li>
Proactive, organized, and results-oriented mindset.</li><li>
Strong collaboration and teamwork capabilities, with a willingness to coach and support colleagues.</li><li>
Flexible and adaptable to changing operational demands.</li></ul></div></div></div>
Why join Ericsson?At Ericsson, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build solutions never seen before to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you won&rsquo;t be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. 
 
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. 
Primary country and city: Saudi Arabia (SA) ||
Req ID: 785978</div>

Service Desk Specialist

<div>
 
 Join our Team
 
 
 
 
 About this opportunity:
 
 
 
 We are excited to announce the opportunity to join Ericsson as an Associate-CIO Office EMEA in Cloud Software and Services.This role is particularly suited for nterns or students who are about to graduate and are looking to transition into a full-time, permanent position. In this role, you will have the chance to further develop Ericsson&rsquo;s unique position by contributing to thought and technology leadership across key overarching themes such as AI, Autonomous Networks, Network programmability, etc. in addition to the contribution of the CSS strategy for EMEA, participating in research, building assets, contributing to value argumentation narratives, customer presentations etc.
 
 
 The role will work intensely with Service Lines, Strategy Execution Team under operations, Solution Areas, GF Technology etc.with close collaboration and guidance from senior colleagues, to continuously improve EMEA&rsquo;s capabilities to provide an answer to the most demanding customer challenges.
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 Support and contribute to thought leadership themes in the scope of Artificial Intelligence (AI), Network Programmability, Autonomous Networks, Security, etc.
 </li>
 <li>
 Provide research outputs based on facts and data as an input for whitepapers and value argumentation positioning
 </li>
 <li>
 Build assets (presentations, whitepapers, etc.) to support thought leadership activities
 </li>
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 Create and maintain a knowledge base and repository of assets across thought leadership themes
 </li>
 <li>
 Participate in ephemeral squads driving strategic programs execution
 </li>
 <li>
 Support customer units, CIO, and SLs in customer presentations and workshops
 </li>
 <li>
 Monitors new technologies and emerging trends
 </li>
 <li>
 Support regulatory framework observatory activities across geographies
 
 
 </li>
 </ul>
 
 The skills you bring:
 
 
 
 <ul>
 <li>
 Good understanding of the new technologies ecosystem and landscape
 </li>
 <li>
 Customer-oriented mindset and ability to understand customer needs
 </li>
 <li>
 Strong curiosity, learning mindset and willingness to grow in a technology advisory environment
 </li>
 <li>
 Excellent written communication and presentation skills
 </li>
 <li>
 Proficiency in PowerPoint and Office suite
 </li>
 <li>
 Ericsson Portfolio knowledge would be a big plus
 
 
 </li>
 </ul>
 
 Why join Ericsson?
 
 
 
 At Ericsson, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build solutions never seen before to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you won&rsquo;t be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
 
 
 What happens once you apply?
 
 
 
 Click Here to find all you need to know about what our typical hiring process looks like.
 
 
 Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
 
 
 
 Primary country and city:
 
 United Arab Emirates (AE) || Dubai
 
 
 
 Req ID:
 
 777690
</div>

Associate Consultant (Fresh Grad role)