Qureos Mentor

ESL Federal Credit Union

<div><h4 class="jobSectionHeader"><b>Hours:</b></h4>
<p>
40</p>
<h4 class="jobSectionHeader"><b>
Schedule:</b></h4>
<p>
Monday - Saturday with a day off during the week for working Saturday. Branch hours are Monday, Thursday &amp; Friday 9:00 a.m. &ndash; 5:00 p.m., Tuesday &amp; Wednesday 9:00 a.m. &ndash; 4:00 p.m., and Saturday 9:00 a.m. &ndash; 1:00 p.m. Must be flexible to meet current and future business needs.</p>
<h4 class="jobSectionHeader"><b>
Comprehensive Benefits:</b></h4>
<p>
ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning &amp; Development training among many others.</p>
<h4 class="jobSectionHeader"><b>
Pay and Incentive Plan:</b></h4>
<p>
$19.66 per hour</p>
<p>
In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.</p>
<h4 class="jobSectionHeader"><b>
Purpose of Position:</b></h4>
<p>
This position is responsible to effectively and efficiently process customer transactions in a branch environment and refer customers that may need guidance in identifying the right financial solutions. This will lead to building long-term mutually beneficial relationships and support the achievement of business results. This position is also accountable to engage in supporting the key building blocks to ESL&rsquo;s success</p>
<h4 class="jobSectionHeader"><b>
Accountabilities:</b></h4>
<ul><li>Process customer transactions effectively, efficiently and accurately</li>
<li>Meet transactions per branch target</li>
<li>Meet balance accuracy standards</li>
<li>Participate in achieving team lead objectives.</li>
<li>Participate in efforts to achieve unit&rsquo;s customer and employee satisfaction targets as measured through loyalty and employee pulse survey scores.</li>
<li>Ensure compliance with Audit/Operational controls</li>
<li>Adhere to member focus processes and expectations</li>
<li>Participate in coaching processes to improve proficiency in Member Focused behaviors</li>
<li>Attend sales meetings, participate in sales activities to increase sales success</li>
<li>Use same member focus skills and behaviors to foster and meet internal customer satisfaction performance targets.</li>
</ul><h4 class="jobSectionHeader"><b>Qualifications:</b></h4>
<ul><li>High School diploma or High School equivalency diploma required</li>
<li>6-12 months teller experience preferred</li>
<li>Proficient in PC applications</li>
<li>Good verbal and written communications skills</li>
<li>People and team oriented</li>
<li>Prior sales experienced preferred</li>
<li>Maintains a high degree of flexibility in support of branch needs</li>
<li>Demonstrates alignment with ESL&rsquo;s Core Values, mission, vision, and Purpose to help our community thrive and prosper</li>
</ul>
<p><b>We&rsquo;re committed to diversity, equity, and inclusion.</b> We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.</p>
<p>
#LI-KZ1</p><p>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Teller - Penfield Branch

<div><h4 class="jobSectionHeader"><b>Hours:</b></h4>
<p>
40</p>
<h4 class="jobSectionHeader"><b>
Schedule:</b></h4>
<p>
This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must be flexible to meet current and future business needs.</p>
<h4 class="jobSectionHeader"><b>
Comprehensive Benefits:</b></h4>
<p>
ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning &amp; Development training among many others.</p>
<h4 class="jobSectionHeader"><b>
Pay and Incentive Plan:</b></h4>
<p>
Starting Pay: $101,852 Salary Range: $78,363 - $113,596<br>
In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.</p>
<h4 class="jobSectionHeader"><b>
Purpose of Position:</b></h4>
<p>
The Project Manager leads the planning and execution of medium to large-scale projects that drive operational efficiency, innovation, or regulatory compliance at ESL. This role uses standard project management methodologies to manage scope, schedule, risk, and stakeholders. Project Managers work cross-functionally to deliver value, support continuous improvement of processes in the Project Management Office (PMO), and mentor less experienced team members.</p>
<h4 class="jobSectionHeader"><b>
Accountabilities:</b></h4>
<p>
Lead Project Planning and Delivery</p>
<ul>
<li>Manage the full lifecycle of strategic projects ranging from system implementations to product or process improvements</li>
<li>Apply Agile, Waterfall, or hybrid methodologies to coordinate teams, tasks, and resources</li>
<li>Drive timely completion of deliverables within agreed-upon scope, timeline, and budget</li>
<li>Prepare project plans, charters, risk logs, and status updates for various stakeholders</li>
</ul>
<p>Partner with Stakeholders</p>
<ul>
<li>Build strong relationships with internal departments, vendors, and consultants</li>
<li>Ensure high levels of client satisfaction through accessible, responsive communication</li>
<li>Navigate challenges and negotiations professionally to keep projects aligned and moving forward</li>
</ul>
<p>Support PMO Team and Process Standards</p>
<ul>
<li>Contribute to the refinement of project templates, processes, and tools in collaboration with the PMO</li>
<li>Provide feedback on practical improvements based on project execution experience</li>
<li>Mentor Project Coordinators and early-career team members, offering guidance on documentation, scheduling, communication, and best practices</li>
<li>Help foster a culture of learning and excellence within the PMO</li>
</ul>
<p>Continuously Develop Skills and Advance Expertise</p>
<ul>
<li>Stay current on industry trends and best practices</li>
<li>Participate in training and self-development opportunities</li>
<li>Perform other related duties as assigned or appropriate to support business needs</li>
</ul><h4 class="jobSectionHeader"><b>Qualifications:</b></h4>
<ul><li>Bachelor's degree or 4 additional years of directly related experience in Project Management</li>
<li>Minimum of 5 years project management experience, including:
<ul><li>Leading cross-functional teams of 10+ participants</li>
<li>Managing projects 6+ months in duration</li>
<li>Demonstrated experience managing projects requiring complex analysis and problem solving</li>
<li>Demonstrated experience managing projects resulting in presentation of recommendations and roadmaps</li>
</ul></li><li>In-depth understanding of effective project management principles and processes</li>
<li>Excellent written, interpersonal and verbal communication skills at all levels of the organization</li>
<li>Excellent presentation skills tailored to the audience with demonstrated ability to distill abstract and complex information into a simple-to-understand delivery</li>
<li>Excellent leadership and team building skills</li>
<li>Strong facilitation and conflict resolution skills and ability to recognize and escalate issues</li>
<li>Strong planning and organizational skills</li>
<li>Demonstrates alignment with ESL&rsquo;s Core Values, mission, vision, and Purpose to help our community thrive and prosper</li>
</ul><h4 class="jobSectionHeader"><b>Preferred Qualifications:</b></h4>
<ul><li>PMP Certification</li>
<li>Certified Scrum Master</li>
<li>Knowledge of banking products and services</li>
</ul>
<p><b>We&rsquo;re committed to diversity, equity, and inclusion.</b> We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.</p>
<p>#LI-KS1</p>
<p>
#LI-Hybrid</p><p></p><p><br>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Project Manager

<div><p><b>Why Originate Mortgages for ESL Federal Union?</b></p>
<ul>
<li>As a $10 billion financial institution with over 445,000 members, ESL has 33 branches and 5 call center teams for internal lead generation.</li>
<li>Strong product offering including conventional, Government loans, Investment properties, Physician&rsquo;s Program, Second homes, Jumbo, High Net Worth, Portfolio.</li>
<li>Servicing retained for all mortgages except VA</li>
<li>Competitive, consistent and transparent pricing philosophy</li>
<li>Processing, underwriting and mortgage loan servicing handled in Rochester, NY</li>
<li>Mortgages are eligible for ESL Owner&rsquo;s Dividend</li>
</ul><h4 class="jobSectionHeader"><b>As an Employee You Receive:</b></h4>
<p>
Comprehensive Benefits:</p>
<ul>
<li>ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning &amp; Development training among many others.</li>
</ul>
<p>Pay and Incentive Plan:</p>
<ul>
<li>Position pay is a $30,000 draw plus a tiered basis points incentive schedule to be discussed during interview. A transition pay package will be offered for an initial period of time.</li>
<li>In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.</li>
</ul>
<div></div><div>Openings are available in the Syracuse, NY, and Watertown, NY areas. May consider Rochester, NY or Finger Lakes region locations for strong, well qualified candidates or a Bilingual-Spanish candidate.</div><br>
<div></div>
<div>
<div><p><b>Purpose of Position:</b></p>
</div>
</div><p>Accountable for development and maintenance of relationships outside of the credit union to increase mortgage volume. This position will take mortgage applications and assist members through the mortgage process. Works in conjunction with the Mortgage Team and third party stakeholders to ensure an expedient process.
</p><p><b>Accountabilities:</b></p>
<div>
Cultivate and develop relationships within the real estate community to increase volume of loan application within ESL policies and procedures</div>
<ul><li>Promotes ESL within the community</li></ul>
<ul><li>Attend networking events</li></ul>
<ul><li>Engage in applicable community activities</li></ul>
<ul><li>Prospecting activities</li></ul>
<ul><li>Meet or exceed identified performance objectives in all related agreements</li></ul>
<ul><li>All activities to be consistent with credit union mission and purpose</li></ul>
<div></div>
<div>Accountable for delivering a superior customer experience to both the borrowers and their realtors through proficient understanding of product offering and industry practices enabling thorough and accurate residential real estate applications</div>
<ul><li>Consults with applicants on various types of financing solutions</li></ul>
<ul><li>Proficient in understanding underwriting standards and compliance guidelines</li></ul>
<ul><li>Gathers applicable file documentation and completes required origination system entries</li></ul>
<ul><li>Accurate and timely updates in order to move the loan application through process</li></ul>
<ul><li>Ongoing communication through funding with focus on critical milestone dates</li></ul>
<ul><li>Consistently meets service level agreements
</li></ul>
<div></div><div>Ensure internal customer satisfaction objectives are achieved through meeting operational standards and maintaining productive and positive relationships</div>
<div></div>
<div>Participation of team activities, initiatives and other duties as assigned.
</div><ul><li>Provide leadership and guidance in mentoring staff across Mortgage Lending and the Front-Line on the overall sales and mortgage application process where applicable.</li></ul>
<h4 class="jobSectionHeader"><b>Qualifications:</b></h4>
<ul><li>Bachelor&rsquo;s degree or 4 additional years of equivalent experience in mortgage lending/real estate/real estate secured lending. A combination of equivalent education and experience may be considered as a Mortgage Originator, or in lieu of the previous experience; successful completion of the Mortgage Sales Development program.</li>
<li>Minimum 2 years mortgage origination/sales experience with demonstrated success meeting monthly goals or successful completion of Mortgage Origination/Sales Development Program plus 1 year of origination experience.
<ul><li>Willingness and ability to develop trusting Realtor and Centers of Influence (COI) partnerships
</li><li>Excellent communication and interpersonal skills</li>
<li>Strong external sales and networking skills</li>
<li>Detailed understanding of Government Sponsored Enterprise (GSE) requirements, Federal Housing Administration (FHA) and other real estate standards.</li>
</ul></li><li>Successfully registered as a Mortgage Loan Originator through ESL</li>
<li>Must complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESL</li>
</ul><h4 class="jobSectionHeader"><b>Preferred Qualifications:</b></h4>
<ul><li>Bilingual- Spanish</li>
</ul>
<p><b>We&rsquo;re committed to diversity, equity, and inclusion</b>. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.</p>
<div>
#LI-KS1</div>
<div>#LI-Hybrid</div></div><p></p>

Business Development Mortgage Originator

Join ESL Federal Credit Union and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ESL Federal Credit Union

About Company

Teller - Penfield Branch

Project Manager

Business Development Mortgage Originator