Qureos Mentor

ESM - East Sports Management

We are looking for an experienced and strategic Head of Operations (KSA) to lead and expand ESM&rsquo;s sports academy operations across the Kingdom of Saudi Arabia. You will be responsible for establishing the full operational framework, ensuring service excellence, driving commercial growth, and maintaining strong partnerships with venues and authorities.This role is ideal for a results-driven leader with strong operational expertise, regional experience, and a passion for building high-performing teams. If you are ready to take ownership of ESM&rsquo;s expansion in KSA and deliver exceptional operational standards, we want to hear from you. To apply, please share your CV and cover letter directly through the email provided below.Key Objectives<ul><li>Successfully establish ESM&rsquo;s KSA entity, including all licensing, government registrations, and operational infrastructure.</li><li>Oversee the operational management of all academies, ensuring consistent delivery of high-quality programmes and customer satisfaction.</li><li>Drive commercial growth by expanding enrolments, improving retention, and increasing revenue across all sports.</li><li>Secure, maintain, and develop strong venue partnerships with schools, compounds, and sports facilities.</li><li>Ensure full compliance with Saudi laws, safety standards, safeguarding requirements, and internal company policies.</li><li>Build and lead a high-performing operations team, ensuring effective recruitment, training, and performance management.</li><li>Maintain excellent customer service standards, resolve escalated issues, and ensure brand consistency across all sites.</li><li>Oversee safety systems, SOPs, risk assessments, and health and safety practices to ensure safe and compliant operations.</li></ul>Set of Required Skills, Knowledge and BehavioursDesired Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Sports Management, Operations, or related field</li></ul>Desired Experience<ul><li>Minimum 5 years of operations management experience, preferably in sports, education, or service industries</li><li>Prior GCC experience required; KSA experience strongly preferred</li><li>Proven track record of managing multi-site operations and leading large teams</li></ul>Job-Specific Knowledge &amp; Skills<ul><li>Arabic speaker (preferred)</li><li>Leadership and people management</li><li>Operational excellence</li><li>Relationship building and stakeholder management</li><li>Strong customer service orientation</li><li>Confidentiality and non-disclosure</li><li>Excellent communication and interpersonal skills</li><li>Proactive and problem-solving skills</li></ul>What We Offer<ul><li>A competitive monthly salary ranging from 20,000&ndash;21,000 SAR (inclusive of all allowances)</li><li>Annual flight allowance</li><li>Private medical insurance</li><li>End of service benefit</li><li>Access to lifestyle discounts</li></ul>How to ApplyIf you are ready for this exciting challenge, please email Careersksa @ esm.ae , quoting reference HOKSA-Dec25. Please include your covering letter, your CV, and any relevant supporting documents or certifications.Job Type: Full-timePay: &#65020;20,000.00 - &#65020;21,000.00 per monthApplication Question(s):<ul><li>Have you previously managed multi-site operations?</li><li>Do you have experience working in the GCC?</li><li>Do you have experience working in Saudi Arabia (KSA)?</li><li>Do you have experience working in sports, education, or service-based industries?</li><li>What is your notice period?</li><li>Did you submit your CV and Cover letter to the email address provided below?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>operations management: 5 years (Required)</li></ul>Language:<ul><li>arabic (Required)</li></ul>Location:<ul><li>Riyadh (Preferred)</li></ul>

Head of Operations

We are looking for a motivated and results-oriented Corporate Events Coordinator to join the team at ESM. In this role, you will drive business growth by securing corporate clients, partnerships, and sponsorships to support the successful delivery of events.You will focus on identifying and engaging potential clients, developing tailored event solutions, and negotiating contracts to maximise value for both the company and its partners. Alongside managing key corporate relationships, you will also lead and mentor the Events Coordinator &ndash; Corporate to ensure exceptional service delivery, efficient operations, and consistent achievement of departmental goals.If you have strong commercial acumen, proven experience in corporate events or sponsorships, and a passion for creating impactful partnerships, we want to hear from you.Key Objectives<ul><li>Actively identify and secure new corporate clients and sponsorship opportunities through networking and outreach. Develop tailored proposals and negotiate contracts to achieve revenue growth targets and build long-term partnerships.</li><li>Build and maintain strong relationships with corporate clients and sponsors, ensuring continued engagement and satisfaction. Collaborate with marketing teams to develop effective promotional strategies and drive client retention.</li><li>Lead the planning, coordination, and delivery of corporate events, ensuring seamless execution from start to finish. Manage budgets, timelines, logistics, and vendor relationships to deliver high-quality experiences.</li><li>Manage and mentor the Events (Corporate) Coordinator, providing guidance, support, and performance feedback. Delegate tasks effectively and foster collaboration within the events team and across departments.</li><li>Conduct post-event evaluations to measure success, client satisfaction, and identify areas for improvement. Prepare concise reports on event outcomes, budgets, and sales performance for management review.</li><li>Oversee event inventory and resource allocation to ensure materials are available, organised, and well-maintained. Ensure compliance with company policies, operational standards, and financial procedures throughout event planning and execution.</li></ul>Set of Required Skills, Knowledge and BehavioursDesired Qualifications<ul><li>Degree in Management, Marketing, Business, or a related field</li><li>Proven experience in event coordination with a focus on securing corporate clients</li><li>Strong sales, negotiation, and client relationship management skills</li><li>Excellent communication and interpersonal abilities</li><li>Ability to manage multiple projects and deadlines in a fast-paced environment</li><li>Familiarity with event management software and CRM tools</li><li>Knowledge of corporate event trends and best practices</li></ul>Desired Experience<ul><li>3+ years in events, sales, and/or similar roles</li><li>Demonstrated success in securing corporate sponsorships and partnerships</li><li>Experience planning and executing large-scale corporate events such as conferences, trade shows, and client entertainment</li><li>Proven ability to manage client relationships and ensure satisfaction throughout the event lifecycle</li><li>Experience working with cross-functional teams, including marketing, logistics, and sales</li><li>Familiarity with budgeting, contract negotiation, and vendor management in an event setting</li></ul>Job-Specific Knowledge &amp; Skills<ul><li>Ability to convert leads and deliver partnerships under pressure</li><li>Familiarity with the sports industry</li><li>Market knowledge of the region and relevant contacts</li><li>Strong communication skills at all levels</li><li>Excellent verbal and written communication</li><li>Relationship management and customer service skills</li><li>Ability to negotiate and close deals</li><li>Strong time management</li><li>IT proficiency</li><li>Risk assessment and management</li><li>Financial acumen</li><li>Problem-solving and conflict resolution</li><li>Initiative to create and develop own events</li></ul>What We Offer<ul><li>A monthly salary ranging from 9,000 - 10,000 (inclusive of all allowances)</li><li>Annual flight allowance</li><li>Private medical insurance</li><li>End of service benefit</li><li>Access to lifestyle discounts</li></ul>How to Apply If you are ready for this exciting challenge, please email careerslive@esm.ae, quoting reference CEC-Oct25. Please include your covering letter, your CV, and any relevant supporting documents or certifications.Job Type: Full-timePay: AED9,000.00 - AED10,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your notice period or availability to join?</li><li>Do you have events experience in UAE?</li><li>How many years of experience do you have in corporate events, sponsorships, or client relationship management?</li><li>Are you available to work on weekends or evenings when required for events?</li><li>What is your expected monthly salary (AED, inclusive of all allowances)?</li></ul>Experience:<ul><li>Events: 3 years (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Corporate Events Coordinator

Join ESM - East Sports Management and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ESM - East Sports Management

ABOUT_COMPANY

Head of Operations

Corporate Events Coordinator