Qureos Mentor

Essex Property Trust

<div><h2 class="jobSectionHeader">City</h2>
Los Angeles<h2 class="jobSectionHeader">
State</h2>
California<h2 class="jobSectionHeader">
Job Location</h2>
LAX 061 Park Catalina<h2 class="jobSectionHeader">
Position Type</h2>
Regular
The Senior Maintenance Technician plays a key role in maintaining the operational excellence of a community with 400+ units and/or as part of a multi-site management team. This position is responsible for ensuring the physical integrity of the property, overseeing general maintenance tasks, and supporting the Maintenance Supervisor in achieving operational goals. The Senior Maintenance Technician will complete work orders, manage unit turnovers, participate in the &ldquo;on-call&rdquo; emergency rotation, and contribute to a high-quality living environment for residents. This role reports to the Community Manager, General Operations Manager, and/or Maintenance Supervisor.
WHAT YOU WILL DO:<ul><li>
Perform complex repairs and maintenance on HVAC, plumbing, electrical systems, and other essential building equipment. Diagnose issues, implement effective solutions, and assist the Maintenance Supervisor in planning and executing major repair and renovation projects.</li><li>
Lead and mentor junior maintenance technicians, providing guidance and hands-on training to enhance their skills. Act as a technical resource, lead small teams on specific projects, and ensure maintenance tasks are completed efficiently and to a high standard.</li><li>
Develop and implement preventive maintenance plans to optimize the performance of property systems and equipment. Conduct regular inspections, proactively identifying and resolving potential issues before they escalate.</li><li>
Deliver exceptional resident service by addressing maintenance requests professionally and efficiently. Ensure timely resolution of resident concerns, particularly for complex or urgent maintenance issues.</li><li>
Respond promptly to after-hours emergencies as part of the on-call rotation. Coordinate with team members and external vendors when necessary to ensure quick and effective resolutions.</li><li>
Ensure compliance with safety regulations, building codes, and company policies. Champion a culture of safety by following E-Way safety protocols and promoting best practices among the maintenance team.</li><li>
Assist in managing inventory and supplies, ensuring the team has the necessary tools and materials. Recommend purchases of specialized equipment when required for specific projects.</li><li>
Maintain accurate records of maintenance activities in SightPlan, including work orders, preventive maintenance tasks, and inspections. Provide detailed reports to leadership on project progress, maintenance issues, and any significant concerns.</li><li>
Collaborate with the Maintenance Supervisor, Community Manager, and General Operations Manager to prioritize maintenance tasks and allocate resources effectively.</li><li>
Other duties as assigned, in addition to those listed above.</li></ul>
WHAT YOU WILL NEED:<ul><li>
Education &amp; Experience: High school diploma or GED equivalent; 2+ years of experience in property maintenance, facility management, or a related field.</li><li>
Licensing &amp; Certification: HVAC and/or CPO certification preferred.</li><li>
Technical Skills: Strong knowledge of HVAC, electrical, plumbing, and appliance repair with hands-on experience. Understanding of environmental hazards such as asbestos, lead, mold, and radon in residential housing.</li><li>
Technology Proficiency: Ability to use a smart device for property operations and communication apps. Familiarity with Microsoft Office Suite and property management software.</li><li>
Communication &amp; Organizational Skills: Ability to read, write, and speak English fluently. Strong time management and problem-solving skills to efficiently handle maintenance priorities.</li></ul>
WHAT THE JOB REQUIRES:<ul><li>
Work indoors and outdoors in a high-energy setting, adapting to changing priorities and tight deadlines.</li><li>
Engage professionally with residents, clients, and colleagues in various settings such as offices, meeting rooms, and outdoor spaces.</li><li>
Work schedule includes five days per week, including weekends as necessary. Must be available for on-call emergency responses outside regular hours, when assigned.</li><li>
Requires continuous physical effort, including lifting over 50 pounds, frequent standing, walking, bending, and operating heavy machinery.</li><li>
Occasional travel may be required for meetings, site visits, or special projects.</li></ul>
WHAT YOU WILL BRING TO THE TABLE:<ul><li>
While this role has no formal supervisory responsibilities, it involves coordinating and assigning tasks, leading project teams, and mentoring junior technicians.</li><li>
Share technical and operational updates with colleagues and managers. Serve as a point of contact for maintenance-related inquiries.</li><li>
Handle routine and semi-complex maintenance issues by following established procedures. Exercise sound judgment in resolving unexpected challenges.</li><li>
Decisions made in this role significantly impact property operations, resident satisfaction, and overall maintenance efficiency.</li></ul><h3 class="jobSectionHeader">
#LI-Onsite</h3>
All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our Sunday property operations office closures, 10 paid holidays, and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
The pay range for this position is $26.44 - $36.06 per hour. New hires generally start between $26.44 - $31.25 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.</div>

Sr. Maintenance Technician

<div><h2 class="jobSectionHeader">City</h2>
San Jose<h2 class="jobSectionHeader">
State</h2>
California<h2 class="jobSectionHeader">
Job Location</h2>
SFO 226 Esplanade Apartments<h2 class="jobSectionHeader">
Position Type</h2>
Regular
The Multi-Site Maintenance Supervisor is responsible for all maintenance aspects of the community&rsquo;s operations and objectives. Accountable for: operating the property budget with the primary objective of increasing the Net Operating Income (NOI), maintaining the physical asset, providing a quality living environment for residents, and establishing a positive and productive working relationship with the staff. Depending on asset size and staffing level, the person in this position may be required to be &ldquo;on-call&rdquo; for after-hours emergencies. This position reports to the Community Manager or General Operations Manager.
WHAT YOU WILL DO:<ul><li>
Supervise and direct a team of maintenance technicians, assigning tasks, and ensuring that work is completed efficiently and to a high standard.</li><li>
Effectively manages personnel throughout their employment lifecycle, i.e., selection through separation. This includes candidate selection, career planning and development, accountability and performance management, and recognition. Provide on-the-job training for maintenance staff and ensure they are knowledgeable about property systems and maintenance procedures.</li><li>
Implement and manage a preventive maintenance schedule to ensure all systems and equipment (HVAC, plumbing, electrical, etc.) are functioning properly and to prevent future issues.</li><li>
Perform and oversee repairs on various property systems and equipment, addressing issues as they arise. Respond to and prioritize work orders submitted by residents, ensuring timely and effective resolution of maintenance issues.</li><li>
Conduct regular inspections of the property, including common areas, buildings, and equipment, to identify any maintenance needs or safety hazards. Ensure that the property complies with all relevant local, state, and federal regulations, particularly regarding safety and building codes.</li><li>
Work within the maintenance budget, ensuring that repairs and maintenance are conducted cost-effectively. Participate in budget discussions and feedback, including forecasting with the Community Manager or General Operations Manager.</li><li>
Coordinate with internal stakeholders and contractors for specialized repairs, maintenance services, or large projects. Ensure that work is completed according to specifications and within budget.</li><li>
Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments. Interact with residents in a professional manner, addressing maintenance concerns and ensuring their satisfaction with the services provided.</li><li>
Be available for after-hours emergencies, ensuring that critical repairs are handled promptly.</li><li>
Implement and enforce safety procedures for the maintenance team to prevent accidents and injuries. Ensure that maintenance activities comply with OSHA, other safety regulations and ensure that all maintenance equipment and tools are properly maintained and in good working order.</li><li>
Maintain accurate records of maintenance activities in SightPlan and applicable trackers, including work orders, inspections, and repairs. Provide regular updates to property management on the status of maintenance activities, including any significant issues or trends.</li><li>
Assist internal stakeholders in managing property improvement projects, ensuring they are completed on time, within budget, and to the required standards.</li><li>
Other duties and tasks may be assigned as needed, in addition to those listed above.</li></ul>
WHAT YOU WILL NEED:<ul><li>
High school diploma or GED equivalent. 3+ years of property management industry or related experience</li><li>
Must have a valid driver's license. HVAC and/or CPO license preferred.</li><li>
Proficient knowledge of electrical, plumbing, and appliance repair with hands-on experience. Knowledge of environmental/industrial hazards (i.e., asbestos, lead, mold, radon) as they apply to residential housing</li><li>
Ability to utilize a personal smart device for apps related to property operations and communication. General understanding of the Microsoft Suite, property management software</li><li>
Ability to read, write, and speak English. Proven organizational and time management skills and ability to supervise 2 or more associates</li></ul>
WHAT THE JOB REQUIRES:<ul><li>
Operates in a fast-paced work setting both indoor and outdoor. Requires the ability to multitask and adapt quickly to changing priorities. May involve tight deadlines and high-energy work situations.</li><li>
Involves frequent interaction with clients or customers. Requires effective communication skills and a professional demeanor. Work environment may include client offices, meeting rooms, or other external locations.</li><li>
Position requires ability to work any of the 7 days of the week, 52 weeks of the year. It is critical that individuals possess the ability to work their scheduled hours plus any other hours necessary to complete the job and must attend training classes as scheduled. Work schedules and location assignments are subject to change. Ensure compliance with time management policies including meal and rest periods.</li><li>
Involves frequent standing, walking, and occasional bending. Requires the ability to lift moderate-weight objects (up to 50 pounds). May involve physical activities such as climbing stairs or operating machinery.</li><li>
Occasional to frequent travel to various properties. Minimal travel may be required for occasional meetings, training, or conferences.</li></ul>
WHAT YOU WILL BRING TO THE TABLE:<ul><li>
Provides formal supervision to associates within a single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with Essex's values.</li><li>
Communicates basic technical or factual information with colleagues and/or immediate Managers who are familiar with job area</li><li>
Problems are varied and nonroutine, and require detailed information gathering, analysis, and investigation to understand the problem. Problems are solved using knowledge and skills, general precedents and practices.</li><li>
Important - decisions have a significant impact on the results of the job sub-function or function</li></ul><h3 class="jobSectionHeader">
#LI-Onsite</h3>
All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our Sunday property operations office closures, 10 paid holidays, and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
The pay range for this position is $76,000.00 - $108,000.00 per year. New hires generally start between $76,000.00 - $93,000.00 per year. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.
This role is also eligible to participate in Essex&rsquo;s discretionary Annual Bonus program that is commensurate with the level of the position.</div>

Multi-Site Maintenance Supervisor

<div><h2 class="jobSectionHeader">City</h2>
San Jose<h2 class="jobSectionHeader">
State</h2>
California<h2 class="jobSectionHeader">
Job Location</h2>
SFO 468 Meridian at Midtown<h2 class="jobSectionHeader">
Position Type</h2>
Regular
The Maintenance Technician is responsible for performing general maintenance tasks including work orders, unit turns, maintaining the grounds, curb appeal, clubhouse, amenities, and other common areas at one or more properties to assist preserving the asset and to provide a quality living environment for the residents. This position reports to the Community Manager, General Operations Manager or Maintenance Supervisor.
WHAT YOU WILL DO:<ul><li>
Perform routine and preventive maintenance on building systems, including HVAC, plumbing, electrical, and appliances. Repair and maintain interior and exterior features of the property, including doors, windows, walls, flooring, and fixtures. Respond to maintenance requests from residents, ensuring timely and efficient resolution of issues.</li><li>
Prepare vacant units for new residents, including painting, cleaning, and repairing or replacing damaged or worn items. Ensure that all units meet the community&rsquo;s standards for cleanliness and functionality before new residents move in.</li><li>
Conduct regular inspections of the property, including common areas, equipment, and building systems, to identify maintenance needs. Implement and follow a preventive maintenance schedule to reduce the likelihood of equipment failure or costly repairs.</li><li>
Respond promptly to emergency maintenance requests, such as plumbing leaks, electrical outages, or HVAC failures. Be available for on-call duty as required, including evenings, weekends, and holidays.</li><li>
Ensure that all work is performed in accordance with safety regulations, building codes and report any safety hazards or compliance issues to the Maintenance Supervisor, Community Manager or General Operations Manager.</li><li>
Maintain an adequate supply of tools, equipment, materials necessary for daily operations and assist in keeping the maintenance shop organized and stocked.</li><li>
Complete work orders and other required documentation in a timely and accurate manner while maintaining SightPlan or tracker records of maintenance work, inspections, and repairs.</li><li>
Other duties and tasks may be assigned as needed, in addition to those listed above.</li></ul>
WHAT YOU WILL NEED:<ul><li>
High school diploma or GED equivalent. 2+ years of property management industry or related experience.</li><li>
HVAC and/or CPO license preferred.</li><li>
Proficient knowledge of electrical, plumbing, and appliance repair with hands-on experience. Knowledge of environmental/industrial hazards (i.e., asbestos, lead, mold, radon) as they apply to residential housing.</li><li>
Ability to utilize a personal smart device for apps related to property operations and communication. General understanding of the Microsoft Suite, property management software.</li><li>
Ability to read, write, and speak English. Proven organizational and time management skills.</li></ul>
WHAT THE JOB REQUIRES:<ul><li>
Operates in a fast-paced work setting both indoor and outdoor. Requires the ability to multitask and adapt quickly to changing priorities. May involve tight deadlines and high-energy work situations.</li><li>
Involves frequent interaction with clients or customers. Requires effective communication skills and a professional demeanor. Work environment may include client offices, meeting rooms, or other external locations.</li><li>
This role demands availability for five days each week, with the potential for including weekends in the schedule as necessary. Available to be &ldquo;on-call&rdquo; when requested and promptly respond to work order requests during assigned periods, except during meal periods and rest breaks during which time employee is relieved of all duties and the Company relinquishes any control over how employee</li><li>
Requires continuous physical effort, including heavy lifting (over 50 pounds). Involves frequent standing, walking, bending, and other strenuous activities. May require the ability to operate heavy machinery or perform physically demanding tasks regularly.</li><li>
Occasional travel to various locations for meetings, projects, client visits, or on-site work.</li></ul>
WHAT YOU WILL BRING TO THE TABLE:<ul><li>
No formal supervisory responsibilities in this position.</li><li>
Communicates basic technical or factual information with colleagues and/or immediate Managers who are familiar with job area.</li><li>
Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and defined procedures. Requires limited ingenuity and evaluation to perform varied and semi complex tasks.</li><li>
Moderate - decisions generally affect own job and results of own job area.</li></ul><h3 class="jobSectionHeader">
#LI-Onsite</h3>
All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our Sunday property operations office closures, 10 paid holidays, and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
The pay range for this position is $22.60 - $32.69 per hour. New hires generally start between $22.60 - $27.88 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.</div>

Maintenance Technician

<div><h2 class="jobSectionHeader">City</h2>
San Mateo<h2 class="jobSectionHeader">
State</h2>
California<h2 class="jobSectionHeader">
Job Location</h2>
SFO 482 Station Park Green<h2 class="jobSectionHeader">
Position Type</h2>
Regular
The Maintenance Technician is responsible for performing general maintenance tasks including work orders, unit turns, maintaining the grounds, curb appeal, clubhouse, amenities, and other common areas at one or more properties to assist preserving the asset and to provide a quality living environment for the residents. This position reports to the Community Manager, General Operations Manager or Maintenance Supervisor.
WHAT YOU WILL DO:<ul><li>
Perform routine and preventive maintenance on building systems, including HVAC, plumbing, electrical, and appliances. Repair and maintain interior and exterior features of the property, including doors, windows, walls, flooring, and fixtures. Respond to maintenance requests from residents, ensuring timely and efficient resolution of issues.</li><li>
Prepare vacant units for new residents, including painting, cleaning, and repairing or replacing damaged or worn items. Ensure that all units meet the community&rsquo;s standards for cleanliness and functionality before new residents move in.</li><li>
Conduct regular inspections of the property, including common areas, equipment, and building systems, to identify maintenance needs. Implement and follow a preventive maintenance schedule to reduce the likelihood of equipment failure or costly repairs.</li><li>
Respond promptly to emergency maintenance requests, such as plumbing leaks, electrical outages, or HVAC failures. Be available for on-call duty as required, including evenings, weekends, and holidays.</li><li>
Ensure that all work is performed in accordance with safety regulations, building codes and report any safety hazards or compliance issues to the Maintenance Supervisor, Community Manager or General Operations Manager.</li><li>
Maintain an adequate supply of tools, equipment, materials necessary for daily operations and assist in keeping the maintenance shop organized and stocked.</li><li>
Complete work orders and other required documentation in a timely and accurate manner while maintaining SightPlan or tracker records of maintenance work, inspections, and repairs.</li><li>
Other duties and tasks may be assigned as needed, in addition to those listed above.</li></ul>
WHAT YOU WILL NEED:<ul><li>
High school diploma or GED equivalent. 2+ years of property management industry or related experience.</li><li>
HVAC and/or CPO license preferred.</li><li>
Proficient knowledge of electrical, plumbing, and appliance repair with hands-on experience. Knowledge of environmental/industrial hazards (i.e., asbestos, lead, mold, radon) as they apply to residential housing.</li><li>
Ability to utilize a personal smart device for apps related to property operations and communication. General understanding of the Microsoft Suite, property management software.</li><li>
Ability to read, write, and speak English. Proven organizational and time management skills.</li></ul>
WHAT THE JOB REQUIRES:<ul><li>
Operates in a fast-paced work setting both indoor and outdoor. Requires the ability to multitask and adapt quickly to changing priorities. May involve tight deadlines and high-energy work situations.</li><li>
Involves frequent interaction with clients or customers. Requires effective communication skills and a professional demeanor. Work environment may include client offices, meeting rooms, or other external locations.</li><li>
This role demands availability for five days each week, with the potential for including weekends in the schedule as necessary. Available to be &ldquo;on-call&rdquo; when requested and promptly respond to work order requests during assigned periods, except during meal periods and rest breaks during which time employee is relieved of all duties and the Company relinquishes any control over how employee</li><li>
Requires continuous physical effort, including heavy lifting (over 50 pounds). Involves frequent standing, walking, bending, and other strenuous activities. May require the ability to operate heavy machinery or perform physically demanding tasks regularly.</li><li>
Occasional travel to various locations for meetings, projects, client visits, or on-site work.</li></ul>
WHAT YOU WILL BRING TO THE TABLE:<ul><li>
No formal supervisory responsibilities in this position.</li><li>
Communicates basic technical or factual information with colleagues and/or immediate Managers who are familiar with job area.</li><li>
Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and defined procedures. Requires limited ingenuity and evaluation to perform varied and semi complex tasks.</li><li>
Moderate - decisions generally affect own job and results of own job area.</li></ul><h3 class="jobSectionHeader">
#LI-Onsite</h3>
All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our Sunday property operations office closures, 10 paid holidays, and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
The pay range for this position is $22.60 - $32.69 per hour. New hires generally start between $22.60 - $27.88 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.</div>

<div><h2 class="jobSectionHeader">City</h2>
Bellevue<h2 class="jobSectionHeader">
State</h2>
Washington<h2 class="jobSectionHeader">
Job Location</h2>
PNW 573 Belcarra<h2 class="jobSectionHeader">
Position Type</h2>
Regular
The Maintenance Technician is responsible for performing general maintenance tasks including work orders, unit turns, maintaining the grounds, curb appeal, clubhouse, amenities, and other common areas at one or more properties to assist preserving the asset and to provide a quality living environment for the residents. This position reports to the Community Manager, General Operations Manager or Maintenance Supervisor.
WHAT YOU WILL DO:<ul><li>
Perform routine and preventive maintenance on building systems, including HVAC, plumbing, electrical, and appliances. Repair and maintain interior and exterior features of the property, including doors, windows, walls, flooring, and fixtures. Respond to maintenance requests from residents, ensuring timely and efficient resolution of issues.</li><li>
Prepare vacant units for new residents, including painting, cleaning, and repairing or replacing damaged or worn items. Ensure that all units meet the community&rsquo;s standards for cleanliness and functionality before new residents move in.</li><li>
Conduct regular inspections of the property, including common areas, equipment, and building systems, to identify maintenance needs. Implement and follow a preventive maintenance schedule to reduce the likelihood of equipment failure or costly repairs.</li><li>
Respond promptly to emergency maintenance requests, such as plumbing leaks, electrical outages, or HVAC failures. Be available for on-call duty as required, including evenings, weekends, and holidays.</li><li>
Ensure that all work is performed in accordance with safety regulations, building codes and report any safety hazards or compliance issues to the Maintenance Supervisor, Community Manager or General Operations Manager.</li><li>
Maintain an adequate supply of tools, equipment, materials necessary for daily operations and assist in keeping the maintenance shop organized and stocked.</li><li>
Complete work orders and other required documentation in a timely and accurate manner while maintaining SightPlan or tracker records of maintenance work, inspections, and repairs.</li><li>
Other duties and tasks may be assigned as needed, in addition to those listed above.</li></ul>
WHAT YOU WILL NEED:<ul><li>
High school diploma or GED equivalent. 2+ years of property management industry or related experience.</li><li>
HVAC and/or CPO license preferred.</li><li>
Proficient knowledge of electrical, plumbing, and appliance repair with hands-on experience. Knowledge of environmental/industrial hazards (i.e., asbestos, lead, mold, radon) as they apply to residential housing.</li><li>
Ability to utilize a personal smart device for apps related to property operations and communication. General understanding of the Microsoft Suite, property management software.</li><li>
Ability to read, write, and speak English. Proven organizational and time management skills.</li></ul>
WHAT THE JOB REQUIRES:<ul><li>
Operates in a fast-paced work setting both indoor and outdoor. Requires the ability to multitask and adapt quickly to changing priorities. May involve tight deadlines and high-energy work situations.</li><li>
Involves frequent interaction with clients or customers. Requires effective communication skills and a professional demeanor. Work environment may include client offices, meeting rooms, or other external locations.</li><li>
This role demands availability for five days each week, with the potential for including weekends in the schedule as necessary. Available to be &ldquo;on-call&rdquo; when requested and promptly respond to work order requests during assigned periods, except during meal periods and rest breaks during which time employee is relieved of all duties and the Company relinquishes any control over how employee</li><li>
Requires continuous physical effort, including heavy lifting (over 50 pounds). Involves frequent standing, walking, bending, and other strenuous activities. May require the ability to operate heavy machinery or perform physically demanding tasks regularly.</li><li>
Occasional travel to various locations for meetings, projects, client visits, or on-site work.</li></ul>
WHAT YOU WILL BRING TO THE TABLE:<ul><li>
No formal supervisory responsibilities in this position.</li><li>
Communicates basic technical or factual information with colleagues and/or immediate Managers who are familiar with job area.</li><li>
Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and defined procedures. Requires limited ingenuity and evaluation to perform varied and semi complex tasks.</li><li>
Moderate - decisions generally affect own job and results of own job area.</li></ul><h3 class="jobSectionHeader">
#LI-Onsite</h3>
All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our Sunday property operations office closures, 10 paid holidays, and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
The pay range for this position is $21.15 - $30.29 per hour. New hires generally start between $21.15 - $25.96 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.</div>

<div><h2 class="jobSectionHeader">City</h2>
Renton<h2 class="jobSectionHeader">
State</h2>
Washington<h2 class="jobSectionHeader">
Job Location</h2>
PNW 571 Pinnacle on Lake Washington<h2 class="jobSectionHeader">
Position Type</h2>
Regular
The Community Relations Representative plays a vital role in delivering an exceptional experience throughout the customer life cycle. As the primary point of contact for residents, this role focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, and supporting community management operations with a high level of customer service and professionalism. Work primarily conducted in person in an assigned Essex office to communicate with residents and prospective residents in person, relying on virtual communication when that is not possible.
WHAT YOU WILL DO:<ul><li>
Serve as the primary in person contact for residents.</li><li>
Serve as the primary contact to manage all communications and inquiries via the customer relationship management (CRM) system.</li><li>
Facilitate seamless move-in and move-out experiences, including handling necessary paperwork, conducting in-person identification checks, and addressing resident questions both in-person and virtually (if necessary). By appointment and drop in.</li><li>
Promote excellent resident experience by addressing questions and concerns promptly and professionally, both in-person and virtually (if necessary). By appointment and drop in.</li><li>
Manage and respond to portfolio tasks and calls through Funnel, meeting required response times and company standards.</li><li>
Maintain in-depth knowledge of the assigned community portfolio, including property-specific features and operations.</li><li>
Collaborate with the Community Management Team to support community operations and meet and maintain customer satisfaction targets. Primarily conducted in person, except where members of team are not present in the same facility.</li><li>
Assist in organizing and participating in occasional resident events across the property portfolio.</li><li>
Handle confidential resident and property information with discretion and professionalism.</li><li>
Occasional notice posting across the property portfolio.</li><li>
Perform other duties and special projects assigned to support community operations and resident satisfaction.</li><li>
Ensure compliance with company policies, procedures, and relevant laws, such as Fair Housing, Landlord-Tenant regulations, and OSHA standards.</li><li>
Other in person duties and special projects, as assigned.</li><li>
Regular, consistent and timely in person attendance.</li></ul>
WHAT YOU WILL NEED:<ul><li>
High school diploma or equivalent required. College degree preferred.</li><li>
One year of experience in a customer service environment preferred.</li><li>
Commitment to providing exceptional customer service and a desire to help people.</li><li>
Strong organizational and time management skills to handle multiple responsibilities effectively.</li><li>
Ability to work independently and collaboratively in a centralized, high-volume hub environment.</li><li>
Must work on-site in the office five days per week.</li><li>
Proficiency with Microsoft Office Suite and familiarity with property management or CRM software.</li><li>
Ability to read, write, speak, and understand English.</li><li>
Capability to utilize a personal smart device for apps related to property operations and communication.</li></ul>
WHAT THE JOB REQUIRES:<ul><li>
Maintain alignment with Essex policies and procedures while effectively managing relationships with internal and external stakeholders, including Accounting, Legal, and other departments within Essex.</li><li>
Maintain compliance with all applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC.</li><li>
Excellent verbal and written communication skills. Ability to create, compose, and edit written materials.</li><li>
Regular, consistent, and timely attendance required.</li><li>
Work is primarily conducted in an Essex office location at least 5 days per week. Requires sitting at a desk or workstation for extended periods, with the occasional need to deliver resident notices. This may involve walking and use of stairs for prolonged periods of time.</li><li>
Involves the use of standard office equipment such as computers, phones, and printers.</li><li>
Availability to work a flexible schedule, including weekends.</li><li>
Travel required for occasional meetings, training, community visits.</li></ul>
WHAT YOU WILL BRING TO THE TABLE:<ul><li>
Ability to collaborate with coworkers in person and virtually to achieve customer goals.</li><li>
Ability to comprehend, analyze, and interpret documents.</li><li>
Ability to solve problems involving several options in situations.</li><li>
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines.</li><li>
Highly organized and demonstrated project management skills.</li><li>
Ability to exercise initiative.</li><li>
Ability to meet all job requirements and assignments.</li></ul><h3 class="jobSectionHeader">
#LI-Onsite</h3>
All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our Sunday property operations office closures, 10 paid holidays, and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
The pay range for this position is $23.08 - $32.69 per hour. New hires generally start between $23.08 - $28.37 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.
This role is also eligible to participate in Essex&rsquo;s discretionary Annual Bonus program that is commensurate with the level of the position.</div>

Community Relations Representative

<div><h2 class="jobSectionHeader">City</h2>
San Jose<h2 class="jobSectionHeader">
State</h2>
California<h2 class="jobSectionHeader">
Job Location</h2>
SFO 413 Santa Palmia<h2 class="jobSectionHeader">
Position Type</h2>
Regular
The Community Relations Representative plays a vital role in delivering an exceptional experience throughout the customer life cycle. As the primary point of contact for residents, this role focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, and supporting community management operations with a high level of customer service and professionalism. Work primarily conducted in person in an assigned Essex office to communicate with residents and prospective residents in person, relying on virtual communication when that is not possible.
WHAT YOU WILL DO:<ul><li>
Serve as the primary in person contact for residents.</li><li>
Serve as the primary contact to manage all communications and inquiries via the customer relationship management (CRM) system.</li><li>
Facilitate seamless move-in and move-out experiences, including handling necessary paperwork, conducting in-person identification checks, and addressing resident questions both in-person and virtually (if necessary). By appointment and drop in.</li><li>
Promote excellent resident experience by addressing questions and concerns promptly and professionally, both in-person and virtually (if necessary). By appointment and drop in.</li><li>
Manage and respond to portfolio tasks and calls through Funnel, meeting required response times and company standards.</li><li>
Maintain in-depth knowledge of the assigned community portfolio, including property-specific features and operations.</li><li>
Collaborate with the Community Management Team to support community operations and meet and maintain customer satisfaction targets. Primarily conducted in person, except where members of team are not present in the same facility.</li><li>
Assist in organizing and participating in occasional resident events across the property portfolio.</li><li>
Handle confidential resident and property information with discretion and professionalism.</li><li>
Occasional notice posting across the property portfolio.</li><li>
Perform other duties and special projects assigned to support community operations and resident satisfaction.</li><li>
Ensure compliance with company policies, procedures, and relevant laws, such as Fair Housing, Landlord-Tenant regulations, and OSHA standards.</li><li>
Other in person duties and special projects, as assigned.</li><li>
Regular, consistent and timely in person attendance.</li></ul>
WHAT YOU WILL NEED:<ul><li>
High school diploma or equivalent required. College degree preferred.</li><li>
One year of experience in a customer service environment preferred.</li><li>
Commitment to providing exceptional customer service and a desire to help people.</li><li>
Strong organizational and time management skills to handle multiple responsibilities effectively.</li><li>
Ability to work independently and collaboratively in a centralized, high-volume hub environment.</li><li>
Must work on-site in the office five days per week.</li><li>
Proficiency with Microsoft Office Suite and familiarity with property management or CRM software.</li><li>
Ability to read, write, speak, and understand English.</li><li>
Capability to utilize a personal smart device for apps related to property operations and communication.</li></ul>
WHAT THE JOB REQUIRES:<ul><li>
Maintain alignment with Essex policies and procedures while effectively managing relationships with internal and external stakeholders, including Accounting, Legal, and other departments within Essex.</li><li>
Maintain compliance with all applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC.</li><li>
Excellent verbal and written communication skills. Ability to create, compose, and edit written materials.</li><li>
Regular, consistent, and timely attendance required.</li><li>
Work is primarily conducted in an Essex office location at least 5 days per week. Requires sitting at a desk or workstation for extended periods, with the occasional need to deliver resident notices. This may involve walking and use of stairs for prolonged periods of time.</li><li>
Involves the use of standard office equipment such as computers, phones, and printers.</li><li>
Availability to work a flexible schedule, including weekends.</li><li>
Travel required for occasional meetings, training, community visits.</li></ul>
WHAT YOU WILL BRING TO THE TABLE:<ul><li>
Ability to collaborate with coworkers in person and virtually to achieve customer goals.</li><li>
Ability to comprehend, analyze, and interpret documents.</li><li>
Ability to solve problems involving several options in situations.</li><li>
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines.</li><li>
Highly organized and demonstrated project management skills.</li><li>
Ability to exercise initiative.</li><li>
Ability to meet all job requirements and assignments.</li></ul><h3 class="jobSectionHeader">
#LI-Onsite</h3>
All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our Sunday property operations office closures, 10 paid holidays, and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
The pay range for this position is $25.96 - $35.10 per hour. New hires generally start between $25.96 - $30.29 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.
This role is also eligible to participate in Essex&rsquo;s discretionary Annual Bonus program that is commensurate with the level of the position.</div>

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Essex Property Trust

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Community Relations Representative