Essilorluxottic Chalhoub

Essilorluxottica Chalhoub

Key Accountabilities and Responsibilities:  As a Senior Sales Associate at EssilorLuxottica Chalhoub, you will deliver exceptional sales results by assisting customers in selecting products suited to their lifestyle while supporting the Store Manager in driving team performance and store operations. You will perform key store functions including opening and closing, merchandising, and selling, while acting as a role model for the team. As an EssilorLuxottica Chalhoub ambassador, you will bring to life the brand values and ensure a high standard of customer experience. JOB RESPONSIBILITIES: The Senior Sales Associate is responsible for strengthening brand exposure at the point of sale, demonstrating brand standards, and continuously improving product knowledge and sales techniques. The role involves achieving individual targets while contributing to overall store targets and KPIs.Support the Store Manager in executing store action plans, driving team motivation, and ensuring smooth daily operations across the store. Provide on-floor guidance to team members and ensure proper coverage during peak hours.Build strong customer relationships, maintain a customer-centric approach, and leverage CRM opportunities to drive sales. Handle customer concerns in a professional and solution-oriented manner.Ensure compliance with company policies, including loss prevention, safety, and operational procedures. Support visual merchandising, stock management, and monitor sales performance.Assist in onboarding, training, and mentoring Sales Associates while promoting a positive and collaborative team culture. Step in for the Store Manager when required. Are you? • KPI focused • Commercially driven and team oriented • Positive and energetic • Creative and proactive • Result driven with strong problem-solving skills And have • Minimum 3 years of optical retail experience • Strong written and verbal English communication skills • Arabic language is a plus

Senior Sales Associate

Key accountabilities and responsibilities:As a Store Manager at EssilorLuxottica Chalhoub you will oversee all aspects of store operations; including sales, profitability, recruiting, maintenance and inventory control as well as ensuring excellent customer service is delivered. You will improve the overall business performance and achieve objectives through effective management, leadership and development of the people in your team. Key Responsibilities<ul><li>Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members.</li><li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li><li>Manage the customer database to build strong relationship with customers and create future potential selling opportunities</li><li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.</li><li>Think hybrid by leveraging all type of point of sales online and offline.</li><li>Provide a clear vision to the team about the business and store's vision and key directions.</li><li>Identify, recruit, develop and retain strong talents.</li><li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li><li>Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.</li><li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li><li>Ensure all sales and operational policies and procedures are followed and maintained in the store.</li><li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand's VM guidelines.</li><li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li><li>Ensure a healthy floor coverage by analysing historical traffic data and anticipating peak hours</li></ul> Are you?<ul><li>KPI focused</li><li>Leading a team to success by being highly commercial</li><li>Committed to creating a positive and energetic culture</li><li>Excited to push the boundaries and be creative</li><li>Result Driven and Problem Solving</li><li>Passionate about building, coaching and developing a dedicated team</li><li> </li></ul>Requirements:<ul><li>Minimum of 3 years optical retail experience.</li><li>Experience in a Store Leadership role</li><li>Written and verbal communication skills in English</li></ul>

Store Manager - Kuwait

Key accountabilities and responsibilities:As a Sales Associate at EssilorLuxottica Chalhoub you will deliver exceptional sales results by assisting the customer in selecting products best suited to their lifestyle. You’ll get to perform almost all store functions including opening and closing, merchandising and of course selling. As an EssilorLuxottica Chalhoub ambassador you will understand and bring to life the EssilorLuxottica Chalhoub Values. JOB RESPONSIBILITIES:The Sales Associate is responsible for Strengthening brand exposure in point of sale, consistently demonstrating benchmarked brand filter standards, improving brand knowledge and sales techniques, Establishing and maintaining customer relationships and achieving his/her individual targets and contributing to the achievement of the store targets. Demonstrate a positive attitude that sees problems as challenges to be faced and overcome Comply with all company policies and procedures, including loss prevention, security and safety are adhered to Be responsible to update product knowledge on an ongoing basis in coordination with the Department/ Boutique or Floor Manager. Monitor and report sales results. Control of client stock assortment. Focus on sales and profitability, maintain customer focus standards, set work pace and deliver on departmental/store goals. Be a participative, helpful Associate and a willing team player. Mentor new Sales Associate if required by leading with an example. Are you?<ul><li>KPI focused.</li><li>Working a successful team by being highly commercial.</li><li>Committed to creating a positive and energetic culture.</li><li>Excited to push the boundaries and be creative.</li><li>Result Driven and Problem Solving.</li></ul> And have<ul><li>Minimum of 3 years optical retail experience.</li><li>Strong written and verbal communication skills in English .</li><li>Arabic Language is a plus.</li></ul>

Sales Associate - Kuwait

Key accountabilities and responsibilities:As an Optometrist you will work as part of  EssilorLuxottica Chalhoub team delivering total satisfaction to our customers through conducting thorough eye examinations and aftercare. You’ll offer our customers recommendations to the highest professional and ethical standards. You will use your knowledge to effectively identify customer needs and recommend eyewear and eye care solutions accordingly. In addition you will act as an ambassador for ELC ensuring every customer is welcomed into the store and to ensure their expectations are exceeded throughout the customer experience.You’ll get to perform almost all store functions including opening and closing, merchandising and of course selling. Knowledge &amp; Skills required:  Knowledge required:<ul><li>Minimum of 3 years’ experience and in the possession of an optical diploma (Optometrist).</li><li>Optical License.</li><li>Written and verbal communication skills in English.</li><li>Proven experience as an Optometrist in a retail or optical setting.</li><li>In-depth knowledge of vision correction, frame styling, lens types, and coatings.</li><li>Proficiency in performing accurate measurements, including pupillary distance (PD).</li><li>Strong customer service skills with the ability to establish rapport and build lasting relationships.</li></ul> Skills required:<ul><li>Offer help and advice customers with choosing frames.</li><li>Passionate about the industry and brand.</li><li>Flexible (working weekends and evenings).</li><li>Deliver excellent customer service and demonstrate a high degree of professionalism</li><li>Coach assistants to consistently deliver effective selling behaviours resulting in high customer engagement</li><li>Examine eyes of patients of all ages in accordance with the local guidelines</li><li>Issue prescriptions for spectacles or contact lenses (if available)</li><li>Liaise with other medical practitioners</li><li>Meet sales targets with regard to selling spectacles &amp; contact lenses</li></ul> Core behavioural competencies:<ul><li>Proactive approach</li><li>Adaptability</li><li>Empathy</li><li>Innovation and Initiative</li><li>Problems Solution</li><li>Great presentation and communication skills</li><li>Multi-tasking</li></ul>  LANGUAGES:<ul><li>English</li></ul>Other Languages <ul><li>Arabic</li></ul>

Optometrist - Kuwait

JOB SCOPE AND MAIN RESPONSIBILITIES:She/He will be responsible for Marketing &amp; VM activities for ELC stores across the market. AREAS OF RESPONSIBILITIES AND RELATED ACTIVITIES: Trade Marketing<ul><li>Oversee the smooth execution of in-store activations.</li><li>Assist in the conceptualization, planning, and implementation of events and activations aimed at boosting brand awareness and driving foot traffic, in line with business goals.</li><li>Manage the production and tracking of Gifts with Purchase (GWP), from production to store delivery.</li><li>Handle orders and requests for uniforms and POSM (point-of-sale materials such as shopping bags, vouchers, etc.).</li><li>Collaborate closely with corporate Visual Merchandising (VM) and the local product manager to establish and update planograms for new and existing stores.</li><li>Oversee the ordering of Point of Purchase (POP) materials for new store openings and ensure timely delivery prior to opening.</li><li>Manage the government permits for promotional periods, store events, and other relevant activities.</li></ul> Visual Merchandising<ul><li>Lead the physical setup of store VM during the opening process, including staff training on new visual merchandising standards.</li><li>Strategically arrange merchandise to optimize visibility, accessibility, and appeal.</li><li>Train sales associates on visual merchandising best practices and techniques to ensure maximum product visibility.</li><li>Produce and deliver all graphic visuals and communication materials for ongoing campaigns to stores.</li><li>Ensure effective execution and installation of front door campaigns, showcasing products to increase brand visibility and sales.</li><li>Collect feedback from store staff to enhance the customer experience.</li><li>Maintain brand consistency across all marketing materials, including signage, advertisements, and promotional content.</li><li>Manages the calendar of digital screen content to be reflecting the timely campaigns.</li></ul> Budget Tracking &amp; Reporting<ul><li>Process payment requests within ELC and other market partners, liaise with external vendors, and track marketing expenditures, ensuring alignment with the allocated budget.</li><li>Mall Marketing Management:</li><li>Works closely with local mall marketing teams to ensure permits.</li><li>Liaise with mall marketing for promotional communication, social content, events, and trade events.</li></ul>   Brand Marketing <ul><li>Provide support to execute regional in-store events, activations, and pop-ups to drive footfall and conversion.</li><li>Support PR initiatives, influencer visits, and product seeding in coordination with the PR team.</li><li>Coordinate with influencers and key opinion leaders (KOLs) for region-specific marketing activations.</li><li>Ensure proper localization and brand consistency in all marketing collateral and displays.</li><li>Act as liaison with mall management to implement joint marketing campaigns, events, and media placements.</li><li>Monitor the performance of activations and campaigns, including customer engagement, traffic, and sales impact.</li></ul>  <ol><li>NETWORK OF INTERACTION: </li></ol><ul><li>INTERNAL : Area Managers, Sales, Operations, brand teams in HQ, store teams</li><li>EXTERNAL : External Vendors, Creative &amp; PR agencies</li></ul> <ol><li>PORTRAIT OF A PERFECT CANDIDATE</li></ol><ul><li>Experience in Retailer’s Marketing department,</li><li>Excellent oral and written communication skills</li><li>Ability to work in an unstructured environment</li><li>Excellent interpersonal skills</li><li>Organisational and planning skills</li><li>Formal education / training in the Marketing function</li><li>Minimum 1 years’ experience in retail marketing preferably in a large retail chain</li></ul> <ol><li>LANGUAGES:</li></ol>Arabic Native EnglishOther Languages

Marketing Specialist

As an Optometrist you will work as part of  EssilorLuxottica Chalhoub team delivering total satisfaction to our customers through conducting thorough eye examinations and aftercare. You’ll offer our customers recommendations to the highest professional and ethical standards. You will use your knowledge to effectively identify customer needs and recommend eyewear and eye care solutions accordingly. In addition you will act as an ambassador for ELC ensuring every customer is welcomed into the store and to ensure their expectations are exceeded throughout the customer experience.You’ll get to perform almost all store functions including opening and closing, merchandising and of course selling. Knowledge &amp; Skills required: Knowledge required:<ul><li>Minimum of 3 years’ experience and in the possession of an optical diploma (Optometrist).</li><li>Optical License.</li><li>Written and verbal communication skills in English.</li><li>Proven experience as an Optometrist in a retail or optical setting.</li><li>In-depth knowledge of vision correction, frame styling, lens types, and coatings.</li><li>Proficiency in performing accurate measurements, including pupillary distance (PD).</li><li>Strong customer service skills with the ability to establish rapport and build lasting relationships.</li></ul> Skills required:<ul><li>Offer help and advice customers with choosing frames.</li><li>Passionate about the industry and brand.</li><li>Flexible (working weekends and evenings).</li><li>Deliver excellent customer service and demonstrate a high degree of professionalism</li><li>Coach assistants to consistently deliver effective selling behaviours resulting in high customer engagement</li><li>Examine eyes of patients of all ages in accordance with the local guidelines</li><li>Issue prescriptions for spectacles or contact lenses (if available)</li><li>Liaise with other medical practitioners</li><li>Meet sales targets with regard to selling spectacles &amp; contact lenses</li></ul> Core behavioural competencies:<ul><li>Proactive approach</li><li>Adaptability</li><li>Empathy</li><li>Innovation and Initiative</li><li>Problems Solution</li><li>Great presentation and communication skills</li><li>Multi-tasking</li></ul>

Optometrist

Join Essilorluxottica Chalhoub and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.