Qureos Mentor

Etihad Rail Operating Companies

<div>
 
 Position Overview
 
 
 The Operations Manager provides professional leadership and technical oversight across all main line and non-main line driving operations, ground staff activities, and depot control functions. The role ensures safe, efficient, and compliant execution of operational activities while promoting best practices and continuous improvement. Key responsibilities include monitoring compliance and competence, investigating incidents, developing operational staff, and supporting long-term planning and resource deployment.
 
 
 Roles and Responsibilities
 
 <ul>
 <li>
 Lead and manage teams of main line and non-main line train drivers and ground staff to ensure safe and efficient rail operations.
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 Oversee technical and operational reviews of core functional areas, including train set efficiency, wagon management, loading operations, and depot procedures.
 </li>
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 Implement and execute service delivery documentation, including train timetables, driver rosters, shunting plans, and location-specific instructions.
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 Ensure that only staff who are competent and certified for the respective duties are rostered to perform them.
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 Manage staff competence in line with the company&rsquo;s Competence Management System, including conducting assessments, evaluations, and development plans.
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 Safeguard the correct application of Competence Management System procedures and proactively address any gaps or inconsistencies.
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 Provide technical and operational support to other departments and functional leads as required.
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 Collaborate with the Network Operations Control Centre (NOCC), customer operations teams, and terminal managers to ensure effective coordination of train movements and resources.
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 Ensure timely and accurate reporting of operational performance, incidents, and safety issues.
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 Promote and implement industry best practices across the operational function.
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 Deliver operational safety briefings, toolbox talks, and refresher training to operational teams.
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 Maintain personal operational competence in train driving, ground operations, rail vehicle loading standards, and basic signaling regulations in line with the respective C-Specs for the roles.
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 Ensure that all operational staff maintain the required certifications and competencies in alignment with company policies and regulatory standards.
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 Undertake risk assessments and ensure implementation of safe systems of work for all operational activities.
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 Act as Rail Incident Officer (RIO) and Train Operations Liaison Officer (TOLO) when required, supporting emergency and incident response.
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 Support the implementation and continuous improvement of the Competence Management System and Safety Management System.
 </li>
 </ul>
 
 Desirable qualifications, skills and experience
 
 
 Academic Qualifications:
 
 <ul>
 <li>
 Educated to a high standard.
 </li>
 </ul>
 
 Professional Qualifications:
 
 <ul>
 <li>
 Full UAE driving license or transferable equivalent.
 </li>
 <li>
 In-depth knowledge of:
 </li>
 <li>
 Railway discipline-based standards.
 </li>
 <li>
 European Train Control System (ETCS).
 </li>
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 Electronically Controlled Pneumatic (ECP) braking systems.
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 Competence Management Systems.
 </li>
 </ul>
 
 Experience:
 
 <ul>
 <li>
 Operational competence in driving freight and/or passenger trains - This is mandatory
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 Practical experience in:
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 Ground staff duties and loading operations.
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 Incident response and Rail Incident Officer responsibilities.
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 Risk assessments and safe work planning.
 </li>
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 Basic signalling principles and regulations.
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 </ul>
 
 Other Skills:
 
 <ul>
 <li>
 Excellent written and verbal communication skills in English.
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 <li>
 Proficient in MS Office and operational systems.
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 Strong analytical, planning, and organizational skills.
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 Report writing and data interpretation capabilities.
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 Good physical and medical fitness, including the ability to pass mandatory psychometric assessments.
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 Familiarity with diesel-electric traction systems.
 </li>
 </ul>
 
 
</div>

Operations Manager

<div>
 
 
 Position Overview
 
 
 
 The Trucking Competence Specialist reports to the Senior Safety Manager and is tasked to improve, maintain and monitor the professional driving standards of ERF heavy vehicle drivers through structured assessment, coaching and development. The role focuses on:
 
 
 
 
 <ul>
 <li>
 Raising operational driving standards
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 Ensuring compliance with transport legislation and ERF procedures
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 Identifying unsafe behaviours and technical driving weaknesses
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 Developing and delivering corrective improvement plans
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 Supporting a professional, disciplined and safety-focused driving culture
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 </ul>
 
 
 
 
 This is a practical, field-based role centered on driver competence, development and behavioural safety.
 
 
 
 
 
 
 
 
 
 2. Key Responsibilities
 
 
 
 
 
 
 
 2.1 Driver Assessment
 
 
 <ul>
 <li>
 Conduct structured on-road and yard-based driver assessments.
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 Observe vehicle handling, reversing, loading practices and hazard perception.
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 Assess compliance with:
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 UAE transport legislation
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 Drivers&rsquo; hours and fatigue rules
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 Dangerous Goods transport requirements (where applicable)
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 ERF operational procedures
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 Identify behavioural, technical and compliance gaps.
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 Document findings clearly and objectively.
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 </ul>
 
 
 
 
 
 2.2 Coaching &amp; Development
 
 
 <ul>
 <li>
 Deliver one-to-one coaching sessions following assessments.
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 Provide practical, vehicle-based training and demonstration.
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 Reinforce:
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 Defensive driving
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 Fuel-efficient driving
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 Safe manoeuvring techniques
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 Safe loading and defect reporting
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 Develop structured Driver Improvement Plans (DIPs) for drivers below standard.
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 Conduct follow-up reviews to confirm improvement.
 </li>
 </ul>
 
 
 
 
 
 2.3 Technical Vehicle Awareness
 
 
 <ul>
 <li>
 Provide drivers with practical understanding of vehicle systems (e.g., braking, safety systems, vehicle technology).
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 Reinforce correct use of safety features and reporting of defects.
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 Support improved driver engagement with fleet technology.
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 </ul>
 
 
 
 
 
 2.4 Dangerous Goods &amp; Compliance Support
 
 
 <ul>
 <li>
 Support compliance in ADR / Dangerous Goods transport operations.
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 Reinforce safe handling and awareness of DG responsibilities.
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 Support incident reviews involving driver performance.
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 </ul>
 
 
 
 
 
 2.5 Incident &amp; Performance Review
 
 
 <ul>
 <li>
 Conduct post-incident driver assessments where required.
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 Provide objective feedback contributing to investigations.
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 Identify recurring behavioural or skill-based trends.
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 Support corrective actions and retraining recommendations.
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 </ul>
 
 
 
 
 
 2.6 Reporting &amp; Documentation
 
 
 <ul>
 <li>
 Maintain accurate driver assessment records.
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 Provide summary reports to the Senior Safety Manager.
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 Track driver development progress.
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 Identify systemic improvement opportunities.
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 </ul>
 
 
 
 
 
 3. Authority
 
 
 
 
 The role has authority to:
 
 
 <ul>
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 Recommend temporary removal from driving duties pending retraining.
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 Recommend formal development or disciplinary processes.
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 Recommend refresher training and coaching interventions.
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 </ul>
 
 
 4. Success Measures
 
 
 <ul>
 <li>
 Measurable improvement in driver assessment scores.
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 Reduction in driving-related incidents.
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 Reduction in compliance breaches.
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 Positive driver feedback on coaching effectiveness.
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 Improved audit readiness of driver competence records.
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 </ul>
 
 
 
 
 
 5. Key Interfaces:
 
 
 <ul>
 <li>
 Senior Safety Manager
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 Trucking Safety Officers
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 Trucking Operations Manager
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 Fleet Maintenance Team
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 Training Department
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 Terminal Operations
 </li>
 </ul>
 
 
 
 
 
 
 
 Desirable qualifications, skills and experience
 
 
 
 5. Qualifications &amp; Experience
 
 
 
 
 Essential
 
 
 <ul>
 <li>
 Valid Heavy Vehicle Driving Licence (all classes preferred).
 </li>
 <li>
 Minimum 10 years heavy vehicle operational experience.
 </li>
 <li>
 Proven experience in driver training or driver assessment.
 </li>
 <li>
 Strong knowledge of transport legislation and drivers&rsquo; hours compliance.
 </li>
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 Experience delivering practical vehicle-based training.
 </li>
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 Strong communication and coaching skills.
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 </ul>
 
 
 
 
 
 Highly Desirable
 
 
 <ul>
 <li>
 ADR Licence (Tanks and Packages).
 </li>
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 Experience in UAE and international Heavy Vehicle operations.
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 Experience training a multicultural workforce.
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 </ul>
 
 
 
 
 
 
 
 
 6. Personal Attributes
 
 
 <ul>
 <li>
 Professional, disciplined and safety-focused.
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 Strong practical driving credibility.
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 Calm, fair and objective assessor.
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 Approachable coaching style.
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 High personal integrity.
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 Strong written documentation skills.
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 </ul>
 
 
</div>

Trucking Competence Specialist

<div>
 
 Position Overview
 
 
 The position supports the Safety Compliance &amp; Assurance Manager at Etihad Rail Freight in the implementation, monitoring, and continual improvement of the Safety Management System (SMS). The role ensures operational activities comply with applicable regulatory requirements, internal standards, and the approved Operations Safety Case. It provides assurance that safety risks are effectively identified, assessed, and controlled across freight terminal and rail operations through audits, inspections, performance monitoring, and compliance verification activities.
 
 
 The role also supports incident investigation processes, promotes a positive safety culture, and contributes to the development of safety procedures, risk assessments, and assurance programs to enhance operational resilience and regulatory alignment.
 
 
 The role contributes to the development, testing, and continual improvement of emergencies, crisis management, and business continuity arrangements to ensure operational resilience.
 
 
 
 
 
 Roles and Responsibility
 
 
 
 
 <ul>
 <li>
 Assist the SCAM in the development and implementation of rail safety management systems in accordance with local and international railway standards, focusing on compliance with the operations safety case.
 </li>
 <li>
 Under the guidance of the SCAM, conduct regular Compliance Audits, Inspections and risk assessments to identify potential hazards and ensure compliance with railway safety regulations and the operations safety case.
 </li>
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 Provide Assurance to SCAM that the investigation of safety incidents, near misses, and accidents, have accurately identified root causes and preventive measures have been appropriately allocated.
 </li>
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 Collaborate with various departments to integrate safety measures into all aspects of rail operations, including Operation and maintenance, and train services.
 </li>
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 Participate in the development and delivery of safety training programs and initiatives to promote a strong safety culture within the organization, in line with the operations safety case.
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 Stay current on industry best practices, regulations, and standards related to railway safety, and assist in updating Etihad Rail Freight &rsquo;s safety procedures accordingly.
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 Liaise with internal stakeholders to ensure compliance with local laws, regulations, and the operations safety case.
 </li>
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 Perform periodic reviews for local and international changes and developments in HSEQ legislation, standards, technological specifications, research or lessons learned. Advise the organisation and update the HSEQ management system as required.
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 Contribute HSEQ legislation and other requirements to the legal and other requirements register.
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 Maintain accurate and up-to-date records of safety inspections, audits, incident investigations, Safety Management Information System (SMIS), hazards registers etc .
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 Compile periodic HSEQ performance reports as per reporting requirements.
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 Contribute to the development and where relevant, implementation of the annual HSEQ plan and annual HSEQ report in accordance with mandated requirements and timescales.
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 Support in planning and Conducting Emergency Exercises with respective Etihad Rail Freight Stakeholders
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 Support in conducting Business Impact Analysis and develop Business Continuity Plans for various departments in Etihad Rail Fright.
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 Any other duties as assigned by Line Manager as required.
 </li>
 </ul>
 
 
 
 
 Desirable qualifications, skills and experience
 
 
 Academic Qualifications:
 
 <ul>
 <li>
 High School/A- level or above.
 </li>
 </ul>
 
 Professional Qualifications:
 
 <ul>
 <li>
 Certification in Health and Safety, Risk Management, investigation techniques and root cause analysis
 </li>
 <li>
 ISO9001, ISO 45001, ISO14001, ISO 50001 or ISO 22301 internal or Lead auditor certifications is desirable
 </li>
 <li>
 Full UAE Driving License is essential
 </li>
 </ul>
 
 Experience:
 
 <ul>
 <li>
 5+ years in HSEQ roles, preferably rail
 </li>
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 Experience in conducting Compliance Audits, Assurance Checks and Inspections
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 Possession of previous international experience in a high hazard industry
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 Knowledge of local and international safety regulations and standards
 </li>
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 Experience in writing reports, processes and procedures
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 Experience in rail operations / rail maintenance is an added advantage.
 </li>
 </ul>
 
 Other Skills:
 
 <ul>
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 Excellent communication skills are necessary in all forms with a proven ability to speak publicly and present in a professional manner.
 </li>
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 Excellent English language skill both written and verbal. Knowledge of Arabic is an added advantage.
 </li>
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 Able to manage cultural diversity in the workplace and recognise the sensitivities between different cultures.
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 Adaptability and resilience to work in a harsh environment with most of the time being employed in desert locations.
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 Be a person of trust and integrity and a people person who possesses the ability to influence, coach and mentor others. Be a safety role model and lead by example.
 </li>
 </ul>
</div>

Safety Compliance & Assurance Specialist

<div>
 
 We are seeking a
 
 Procurement Manager &ndash; Mobility &amp; Passenger Services
 
 with extensive experience in managing high-value procurement, fleet maintenance, and operational projects. The ideal candidate will be highly proactive, autonomous, and capable of anticipating needs, identifying risks and opportunities, and driving initiatives with minimal supervision.
 
 
 
 
 
 The role offers hands-on leadership across multiple procurement categories. Working closely with operations, maintenance, engineering, finance, commercial, and systems and technologies teams, the position plays a central role in supporting service delivery, operational performance, sustainable procurement, and digital procurement transformation, offering a unique opportunity to contribute to a high-profile national mobility initiative. This role offers visibility and the opportunity to influence procurement strategy on a national-scale project, contributing directly to the success of Etihad Rail Mobility.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead and directly manage procurement activities across multiple operational categories, including fleet maintenance services, spare parts, passenger services, and operational support contracts.
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 Drive procurement transformation initiatives, adopting the latest technologies, digital tools, and analytics to improve efficiency, transparency, and supplier collaboration.
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 Implement sustainable procurement practices in sourcing strategies and supplier management, aligning with environmental and corporate responsibility objectives.
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 Manage end-to-end procurement processes, including sourcing strategies, tendering, bid evaluations, contract negotiations, and supplier management.
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 Ensure industrial supplier qualification and evaluation processes are applied to guarantee high-quality and compliant suppliers.
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 Coordinate closely with operations, maintenance, engineering, finance, commercial, and systems and technologies teams to ensure procurement supports operational needs, service delivery, and sustainability goals.
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 Oversee a diverse portfolio of suppliers and service providers, including OEMs and specialized contractors.
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 Drive Total Cost of Ownership optimization and cost-efficiency initiatives across procurement categories.
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 Monitor supplier performance, manage procurement risks, and ensure contract compliance
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 Contribute directly to procurement execution while providing leadership and guidance to the procurement team.
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 Plan, organize, and prioritize procurement activities to ensure deadlines and milestones are consistently met.
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 Manage budgeting, cost control, and procurement performance through KPI monitoring and reporting.
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 Engage with suppliers onsite and remotely to ensure compliance with industrial qualification standards and service level agreements.
 </li>
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 Support continuous improvement initiatives across procurement and supply chain activities.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 
 Technical and Domain Expertise:
 
 Fleet and industrial equipment lifecycle support, spare parts management, OEM and service provider evaluation, industrial supplier qualification.
 </li>
 <li>
 
 Procurement and Contract Management:
 
 Strategic sourcing, tendering, Total Cost of Ownership analysis, contract negotiation, risk management, ERP-based procurement (Oracle), sustainable procurement, digital procurement transformation, and adoption of innovative procurement technologies.
 </li>
 <li>
 
 Operations and Project Management:
 
 Maintenance planning, inventory management, strong planning and organizational skills, and project management capabilities to ensure deadlines and milestones are met.
 </li>
 <li>
 
 Financial and Analytical Skills:
 
 Budgeting, cost control, forecasting, KPI monitoring, and performance analysis.
 </li>
 <li>
 
 Leadership and Communication:
 
 Team leadership, stakeholder management, reporting, and cross-functional coordination.
 </li>
 <li>
 
 Compliance and Quality:
 
 ISO standards, safety requirements, regulatory compliance, and sustainability requirements.
 </li>
 <li>
 
 Soft Skills:
 
 Strong proactivity, commitment and dedication, problem-solving, negotiation, strategic thinking, adaptability, and the ability to work independently while driving initiatives forward.
 </li>
 </ul>
 
 
 
 
 
 Experience and Qualifications
 
 
 <ul>
 <li>
 
 Educational Background:
 
 bachelor&rsquo;s or master&rsquo;s degree in engineering (e.g., Industrial, Mechanical) or Supply Chain Management, with relevance to mobility systems, or industrial procurement.
 </li>
 <li>
 
 Professional Experience:
 
 Minimum 15 years in procurement and supply chain roles within mobility, aviation, automotive, industrial equipment, ports, or fleet maintenance environments
 </li>
 <li>
 
 Procurement Expertise:
 
 Proven track record in managing complex procurement portfolios, service contracts, supplier negotiations, sustainable sourcing initiatives, and industrial supplier qualification.
 </li>
 <li>
 
 Digital Transformation:
 
 Experience driving digital procurement initiatives leveraging modern technologies and ERP systems (Oracle preferred).
 </li>
 <li>
 
 Leadership &amp; Execution:
 
 Demonstrated ability to combine strategic procurement leadership with hands-on operational execution, optimizing cost, efficiency, and supplier performance.
 </li>
 <li>
 
 Professional Certifications:
 
 Possession of a CIPS certification is highly desirable.
 </li>
 </ul>
 
 
 
 
 Join us and make an immediate impact on one of the UAE&rsquo;s most ambitious mobility initiatives, with broad responsibility, cross-functional impact, sustainable procurement leadership, strong planning capabilities, supplier qualification expertise, and a key role in driving procurement transformation across the passenger rail ecosystem.
 
</div>

Procurement Manager – Mobility & Passenger Services

<div>
 
 
 Position Overview:
 
 
 
 The track Geometry Engineer will Provide expert technical advice to Track Reliability team in analysis, validation, review, interrogation, and interpretation of track recording data with autonomously operating specialized Track Geometry Vehicle and their associated measurement systems.
 
 
 
 
 
 
 Roles and Responsibility:
 
 
 <ul>
 <li>
 Analyze the data collected by the recording systems and provide detailed technical reports to the Track Reliability team, relating to the degradation of Track Geometry Condition to enable the Track Reliability Manager to make preventative/predicative maintenance decisions.
 </li>
 <li>
 Ensure rail measurements are captured to ensure future rail replacement strategies are considered.
 </li>
 <li>
 Perform the necessary adjustments or measurements on the production equipment, so that the appropriate quality and body geometry can be obtained on cars.
 </li>
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 Ensure that production is informed prior to the adjustments of process equipment.
 </li>
 <li>
 Perform line analysis by continuously monitoring and controlling the geometry outcome to ensure data and system integrity.
 </li>
 <li>
 Act on measurement errors, to include analyzing, repairing, or following up.
 </li>
 <li>
 Analyze deviations from geometry measuring outcomes, being responsible for carrying out the necessary actions and perform analysis to correct the process equipment.
 </li>
 <li>
 Serve as the process geometry expert representative during projects, follow the standard for the geometry processing equipment.
 </li>
 <li>
 Participate in working with the measuring equipment, have knowledge in various quality assurance measuring systems and new measuring machines.
 </li>
 <li>
 Respond to measurement errors, in connection with the geometry measurements, analyze and fix the errors.
 </li>
 <li>
 Ensure track recording systems are available to deliver the recording program of works by supervising and performing general preventative maintenance inspections, calibration and validation of Recording systems and non-trade maintenance works on specialized track vehicles and their systems.
 </li>
 <li>
 Participate in design reviews for new installations, new programs and prototype constructions.
 </li>
 <li>
 Ensure the geometry process according to the process in place.
 </li>
 <li>
 Work with continuous improvement to prevent geometry problems. In collaboration with the Track Reliability Manager, make decisions within your own area of responsibility and under current frameworks (economic conditions).
 </li>
 <li>
 Act on alarms/events from production, analyze, fix, and inform the Production and Geometry organization.
 </li>
 <li>
 Participate in decision-making meetings.
 </li>
 <li>
 Develop tools, models, and processes for continuous improvements.
 </li>
 <li>
 Maintain data integrity.
 </li>
 <li>
 Manage the entire Track Geometry collection and data management process.
 </li>
 <li>
 Acquire knowledge of all concerned ERI Track Assets (Turnouts, Catch Point, REJ, IRJ, etc.)
 </li>
 <li>
 Actual work to be perform all over ER Network across UAE
 </li>
 </ul>
 
 
 
 
 
 Academic Qualifications:
 
 
 <ul>
 <li>
 Civil/Mechanical/Electrical Engineer
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Relevant industry experience minimum 5 years.
 </li>
 <li>
 Knowledge of applicable discipline-based railway standards.
 </li>
 <li>
 Experience in writing reports.
 </li>
 <li>
 Light vehicle driving license
 </li>
 </ul>
 
 
 
 
 
 Other Skills:
 
 
 <ul>
 <li>
 English as first language or advanced level of written and verbal skill.
 </li>
 <li>
 Good planning skills.
 </li>
 <li>
 Analytical skills for problem solving.
 </li>
 <li>
 Proficient skills in MS Office Programs.
 </li>
 <li>
 Good communication and interpersonal skills.
 </li>
 <li>
 Ability to work in a multicultural team.
 </li>
 <li>
 UT Level I &amp; II.
 </li>
 <li>
 GPR Ground Penetrating Radar skills.
 </li>
 <li>
 Track Geometry advanced level.
 </li>
 </ul>
 
 
</div>

Geometry Car Engineer