Qureos Mentor

Etoile Group

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 Our Shop Manager is responsible for leading a sales team towards the achievement of common sales target while delivering exceptional Guest Experience; and ensuring supporting the implementation of CRM, CX and other key customer and people initiatives in-store.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner.
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 Drive eNPS through people experience initiatives and culture.
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 Oversee store's day to day operations related to VM, Retail Store SOPs adherence, and sales team schedule.
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 O&fflig;er support to store sta&fflig; during in-store events.
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 Act as the key point of contact with back-o&ffilig;ce team.
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 Ensure click and collect are conducted within SLAs.
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 Ensure customer data is properly captured by the team in adherence to marketing team requirements.
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 Promote loyalty program (MUSE) and ensure team knowledge about app o&fflig;erings etc.
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 Increase the revenue target of the store.
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 Drive sell-throughs within the store.
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 Support in-store CX initiatives.
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 Provide input to what&rsquo;s working well, what&rsquo;s not working well within the store.
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 Your Profile
 
 
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 Bachelors Degree in Business or relevant.
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 Over 3 years of Store Management experience in luxury retail.
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 The ability to instill trust, integrity, fairness and professionalism both with clients and team.
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 </ul>
 
 
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Shop Manager - Outlet Village

<div>
 
 The Helper/ Stock Keeper provides assistance to the sales team with the day to day work at the store, keeping the store and stock room neat and tidy, and helping the manual replenishment of stock from store room.
 
 
 
 
 
 Shipment related
 
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 Receiving shipment, ensure quantity received is as per guidelines.
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 Ensure items received are in good condition.
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 Ensure that stock is well organized in the stock room as per team guidelines.
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 </ul>
 
 
 
 
 Sales Staff Support
 
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 Support the sales staff in various tasks as and when required.
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 Inform shop supervisor / shop manager about the status of consumables and packaging.
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 </ul>
 
 
 
 
 Cleanliness
 
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 Keep storage room clean and stocks well arranged.
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 Maintain the cleanliness of products and shelves / silver products.
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 Customer Support
 
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 Respond effectively to customers by carrying purchases to their cars when required.
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 Requirements:
 
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 Excellent communication skills.
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 Previous experience in same role within luxury fashion.
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 Attention to details, hardworking, love fashion, willingness to learn and adapt.
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 Motivated, stylish and well groomed.
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 Excellent written and verbal communication skills in English.
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 Candidates who are able to join immediately will be preferred
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 </ul>
 
 
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Store Keeper / Helper

Join Etoile Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Etoile Group

ABOUT_COMPANY

Shop Manager - Outlet Village

Store Keeper / Helper