Qureos Mentor

Eurofins GSC IT DC

<div>Company Description 
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.
Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997.
Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.
The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps &amp; other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers. 
Job Description 
Software Engineer 
 
Eurofins IT Solutions, Bengaluru, Karnataka, Indi 
 
With 36 facilities worldwide, Eurofins BioPharma Product Testing (BPT) is the largest network of bio/pharmaceutical GMP product testing laboratories providing comprehensive laboratory services for the world's largest pharmaceutical, biopharmaceutical, and medical device companies. 
 
Behind the scenes, BPT is enabled by global engineering teams working on next-generation applications and Laboratory Information Management Systems(LIMS). These are sophisticated computer programs that will be used by our scientists, engineers, and technicians to document research, experiments, and procedures performed in our international network of laboratories. 
 
This role reports to a Manager. 
 
Required Experience and Skills 
 
Experience<ul><li>
2 to 4 years of experience with developing end-to-end web applications using Microsoft stack of technologies.</li><li>
Strong working knowledge of Web application development using .NET, C#, Asp.net, MVC, WebAPI.</li><li>
Strong Working knowledge of Angular 2 or above, JavaScript, TypeScript, jQuery, HTML5 and CSS3. Preferably Angular 19.</li><li>
Good to have knowledge on Azure Development. Experience on development using Azure Components is a Bonus.</li><li>
Good working knowledge of MSSQL &ndash; SQL etc.</li><li>
Experience with usage of TFS</li><li>
Familiar UI testing and Unit Testing (MS Test/ Jasmine/ MOQ/ NUnit/ Karma etc.)</li><li>
Good understanding of object-oriented programming (OOP)</li><li>
Strong working knowledge of SOLID principles and design patterns that includes Creational, Structural, Behavioral</li><li>
Strong experience in designing and working with n-tier architectures</li><li>
Able to provide technical recommendations and solve technical problems</li><li>
Should have working knowledge on Code review that includes, raising code review, resolve comment reviews, Closing code reviews.</li><li>
Should be aware of best practices in programming</li><li>
Should know how to troubleshoot performance-related issues, how to write efficient code and query, how to use SQL profiler</li><li>
Should have worked on at least one SOA (Service Oriented Architecture) project</li><li>
Should have worked in an AGILE practice methodology (preferably SCRUM)</li></ul>
Desirable Experience<ul><li>
Strong skills in frontend development technologies like Angular, Html, Javascript, CSS etc</li>
Strong orientation towards writing clean/performant code, applying design/SOLID principles and OOPS concepts with Microsoft technologies. 
<li>
</li></ul> 
 
Additional Information 
Personal Skills:
<ul><li>Excellent analytical and problem solving skills</li><li>
Excellent verbal and written communication skills</li><li>
Ability to articulate and present different points-of-views on various topics related to project and otherwise.</li><li>
Eager to learn and continuously develop personal and technical capabilities.</li></ul>
Required Qualifications:<ul><li>
MCA or Bachelors in Engineering, Computer Science or equivalent.</li></ul>
PERFORMANCE APPRAISAL CRITERIA: Eurofins has a strong focus on Performance Management system. This includes quarterly calibrations, half-yearly reviews and annual reviews. The KPIs shall be set and may vary slightly between projects. These will be clearly communicated, documented during the first 30 days of your joining.</div>

Software Engineer

<div>Company Description 
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.
Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997.
Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.
The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps &amp; other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers. 
Job Description 
Senior Software Engineer 
 
Eurofins IT Solutions, Bengaluru, Karnataka, India 
With 36 facilities worldwide, Eurofins BioPharma Product Testing (BPT) is the largest network of bio/pharmaceutical GMP product testing laboratories providing comprehensive laboratory services for the world's largest pharmaceutical, biopharmaceutical, and medical device companies. 
Behind the scenes, BPT is enabled by global engineering teams working on next-generation applications and Laboratory Information Management Systems(LIMS). These are sophisticated computer programs that will be used by our scientists, engineers, and technicians to document research, experiments, and procedures performed in our international network of laboratories. 
 
This role reports to a Manager. 
 
Required Experience and Skills 
 
Experience:<ul><li>
5 to 8 years of experience with developing end-to-end web applications using Microsoft stack of technologies.</li><li>
Strong working knowledge of Web application development using .NET, C#, ASP.NET, MVC, WEB API, .NET Core , Entity Framework Core, Dapper</li><li>
Strong Working knowledge of Angular 15 or above, JavaScript, TypeScript, jQuery, HTML5 and CSS3.</li><li>
Good working knowledge of MSSQL &ndash; SQL etc.</li><li>
Experience with usage of TFS &amp; GIT</li><li>
Good to have knowledge on Azure Development. Experience on development using Azure Components is a Bonus.</li><li>
Good to have experice in understanding Azure App Services.</li><li>
Familiar UI testing and Unit Testing (MS Test/ Jasmine/ MOQ/ NUnit/ Karma etc.)</li><li>
Good understanding of object-oriented programming (OOP)</li><li>
Strong working knowledge of SOLID principles and design patterns that includes Creational, Structural, Behavioral</li><li>
Strong experience in designing and working with n-tier architectures</li><li>
Able to provide technical recommendations and solve technical problems</li><li>
Should have working knowledge on Code review that includes, raising code review, resolve comment reviews, Closing code reviews.</li><li>
Should be aware of best practices in programming, front-end and backend.</li><li>
Should know how to troubleshoot performance-related issues, how to write efficient code and query, how to use SQL profiler</li><li>
Should have worked on at least one SOA (Service Oriented Architecture) project</li><li>
Should have worked in an AGILE practice methodology (preferably SCRUM)</li></ul>
Desirable Experience<ul><li>
Strong skills in frontend development technologies like Angular, Html, Javascript, CSS etc</li><li>
Strong orientation towards writing clean/performant code, applying design/SOLID principles and OOPS concepts with Microsoft technologies.</li></ul> 

Additional Information 
Personal Skills:
<ul><li>Excellent analytical and problem solving skills</li><li>
Excellent verbal and written communication skills</li><li>
Ability to articulate and present different points-of-views on various topics related to project and otherwise.</li><li>
Eager to learn and continuously develop personal and technical capabilities.</li></ul>
Required Qualifications:<ul><li>
MCA or Bachelors in Engineering, Computer Science or equivalent.</li></ul>
PERFORMANCE APPRAISAL CRITERIA: Eurofins has a strong focus on Performance Management system. This includes quarterly calibrations, half-yearly reviews and annual reviews. The KPIs shall be set and may vary slightly between projects. These will be clearly communicated, documented during the first 30 days of your joining.</div>

Senior Software Engineer

<div>Company Description 
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.
Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997.
Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.
The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps &amp; other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers. 
Job Description 
Senior QA Test Engineer 
 
Eurofins IT Solutions, Bengaluru, Karnataka, India 
 
With 36 facilities worldwide, Eurofins BioPharma Product Testing (BPT) is the largest network of bio/pharmaceutical GMP product testing laboratories providing comprehensive laboratory services for the world's largest pharmaceutical, biopharmaceutical, and medical device companies. 
 
BPT is enabled by global engineering teams working on next-generation applications and Laboratory Information Management Systems (LIMS). As Senior QA Engineer, you will be a crucial part of our delivery team, ensuring the product features are completely automated and reducing the idea to live time to Business. As a technology leader, BPT wants to give you the opportunity not just to accept new challenges and opportunities but to impress with your ingenuity, focus, attention to detail and collaboration with a global team of professionals. 
 
This role reports to a Manager. 
 
Required Experience and Skills 
 
Experience:<ul><li>
Experience between 5 to 8 yrs.</li><li>
Expertise in Automation Testing of Web applications</li><li>
Good experience in building and using automation frameworks using technologies: Java/ C#.</li><li>
Experience in doing in-sprint automation.</li><li>
Strong Automation background with experience in identifying and reviewing test cases and testing results.</li><li>
Ability to understand complex requirements and transform those into Test Scenarios, Test cases and Test Scripts.</li><li>
Proficient in Version Control tool (ex: GIT )</li><li>
Good Knowledge of Manual Testing of Web and Windows-based applications.</li><li>
Have an excellent understanding of SDLC and STLC lifecycles.</li><li>
Hands-on work experience in preparing Test Strategy, Test plans and Requirement traceability matrix.</li><li>
Exposure to different Testing types &ndash; Sanity, Functional, Integration, Exploratory and System testing.</li><li>
Understanding of Agile/Scrum methodology and working experience in an Agile environment.</li><li>
Proficient in creating Test Reports.</li><li>
Should know about analyzing the Risks.</li><li>
Prior experience in testing LIMS would be an added advantage.</li></ul> 

Specific skills required<ul><li>
Expertise in Automation Testing using Selenium/Specflow/BDD/Protractor.</li><li>
Hands-on experience in programming languages (C#, Java, Python).</li><li>
Experienced in Creating VM for Automation and setting up the configuration in the test suite and runners.</li><li>
Hands-on experience in SQL to write medium complex queries (e.g. Joins/sub-queries etc.).</li><li>
Good understanding of JSON, XML, REST and experience in testing web services using POSTMAN, REST Assured, JSON Lint, SOAP UI.</li><li>
Experience with any defect tracking tool like Jira, TFS/MTM, Bugzilla, etc.</li><li>
Experience on any test management tools like TFS/MTM, ALM, etc</li><li>
This is a role which would involve both Manual &amp; Automation testing in the ratio of 60 : 40</li></ul> 
 
Desirable Experience<ul><li>
Knowledge of Performance testing.</li><li>
Knowledge of Security testing.</li></ul> 

Additional Information 
Personal Skills:
<ul><li>Excellent analytical and problem solving skills</li><li>
Excellent verbal and written communication skills</li><li>
Ability to articulate and present different points-of-views on various topics related to project and otherwise.</li><li>
Eager to learn and continuously develop personal and technical capabilities.</li></ul>
Required Qualifications:<ul><li>
MCA or Bachelors in Engineering, Computer Science or equivalent.</li></ul>
PERFORMANCE APPRAISAL CRITERIA: Eurofins has a strong focus on Performance Management system. This includes quarterly calibrations, half-yearly reviews and annual reviews. The KPIs shall be set and may vary slightly between projects. These will be clearly communicated, documented during the first 30 days of your joining.</div>

Senior QA Test Engineer

<div>Company Description 
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.
Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997.
Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.
The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps &amp; other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers. 
Job Description 
Responsibilities:<ul><li>
Develop and maintain full-stack features using Angular, .NET Core, and SQL.</li><li>
Support modernization of WPF to Angular frontend</li><li>
Build micro frontend components and modular UI architecture.</li><li>
Design and integrate RESTful APIs, backend services, and data models.</li><li>
Implement high-performance data visualizations (Plotly/D3/WebGL) for analytical workflows.</li><li>
Ensure code quality through unit testing and clean design principles (SOLID, OOP).</li><li>
Collaborate in Agile teams and support end-to-end product development.</li><li>
Be part of the development team for one of our Key IT project &amp; assist in Development, deployment and maintenance activities of this application.</li><li>
Work closely with customers and co-workers at a global level.</li></ul> 
 
SKILLS REQUIRED:<ul><li>
Strong experience with C#, .NET Core, .Net Framework, SQL, and Angular.</li><li>
Knowledge of micro frontend architecture, RxJS, and NgRx.</li><li>
Experience with software design patterns, n-tier architectures, and performance optimization.</li><li>
Working knowledge of WCF, WPF, NHibernate, or PRISM (nice to have), WWF (nice to have).</li><li>
Proficient in Object Oriented Design, software design patterns</li><li>
Proficient in Unit testing, Mocking frameworks</li><li>
Good hands-on knowledge of performance/memory analysis, and n-tier architecture</li><li>
Azure cloud native skill will be added advantage</li></ul> 
 
ADDITIONAL SKILLS REQUIRED: 
 
Integration 
Exposure to API-based, file-based, and Azure Service Bus integrations. 
 
Domain 
Experience with shipping/logistics workflows or scientific data processing (genomics/MALDI QC). 
 
DevOps 
Familiarity with Azure DevOps, CI/CD pipelines, Docker, and Azure cloud services. 
 
EXPERIENCE:<ul><li>
Graduation in Computer Science or any other equivalent degree.</li><li>
5 - 8 Years of Work Experience on Global Projects.</li><li>
Candidate should be a technical hands-on person with proven experience in Product development.</li><li>
Understanding of Product Development Lifecycle and Lean Agile Scrum Methodologies</li><li>
Excellent Communication, Interpersonal and Presentation skills.</li></ul> 
 
Methodology we have in place and expect to be used:<ul><li>
Scaled Agile, Lean, Kanban, Zero Defect development method</li><li>
Daily Stand-ups with other developers directly involved</li><li>
Continuous integration</li><li>
Automatic Build and Deployments</li><li>
Automated Unit &amp; Functional Testing</li><li>
Follow Development guidelines and coding style</li>
SonarQube based Static Code Analysis 
<li>
</li></ul> 
 
Additional Information 
Personal Skills:
<ul><li>Excellent analytical and problem solving skills</li><li>
Excellent verbal and written communication skills</li><li>
Ability to articulate and present different points-of-views on various topics related to project and otherwise.</li><li>
Eager to learn and continuously develop personal and technical capabilities.</li></ul>
Required Qualifications:<ul><li>
MCA or Bachelors in Engineering, Computer Science or equivalent.</li></ul>
PERFORMANCE APPRAISAL CRITERIA: Eurofins has a strong focus on Performance Management system. This includes quarterly calibrations, half-yearly reviews and annual reviews. The KPIs shall be set and may vary slightly between projects. These will be clearly communicated, documented during the first 30 days of your joining.</div>

Senior Full Stack Developer (.Net)

Lead Software Engineer

<div>Company Description 
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing.
Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997.
Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.
The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps &amp; other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers. 
Job Description 
Job Description
Role: Information Security Analyst (Security Certifications Crew)
Location: Bangalore
Summary Of Position and Objectives:
We are looking for an Information Security Analyst to support our security certifications, audits, and compliance programs. The role involves managing security standards like ISO 27001, SOC 2, SWIFT, and LAB audits, as well as assisting with third-party risk assessments and contract reviews.
Key Responsibilities<ul><li>
Support and maintain compliance for ISO 27001, SOC 2, SWIFT and other security audits.</li><li>
Coordinate internal and external audits, including evidence collection and tracking findings.</li><li>
Maintain security policies, procedures, and audit documentation.</li><li>
Assist with third-party Risk Management (TPRM) and review vendor security questionnaires.</li><li>
Review security clauses in MSAs, SOW, DPAs, and other agreements.</li><li>
Work with internal teams to ensure controls are implemented and maintained.</li><li>
Support customer security assessments when needed.</li></ul>
Requirements<ul><li>
4&ndash;8 years of experience in information security, audit, or compliance.</li><li>
Knowledge of ISO 27001, SOC 2, and other security frameworks.</li><li>
Experience handling audits and preparing audit evidence.</li><li>
Understanding of risk management and vendor security reviews.</li><li>
Strong communication and documentation skills.</li></ul>
Good to Have<ul><li>
Experience in TPRM and contract/security clause review.</li><li>
Familiarity with GRC tools.</li><li>
Preferred Certifications</li><li>
Lead Auditor or similar</li></ul> 

Qualifications 
Bachelor&rsquo;s degree in computer science, security and similar is appreciated.</div>

Information Security Analyst

<div>Company Description 
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing.
Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997.
Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.
The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps &amp; other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers. 
Job Description 
Job Role: IT Service Quality Engineer
Work Location: Bengaluru, Karnataka, India
Work mode: Hybrid model 3days office in a week
Mandatory skills: 
ITIL , IT Service Management , Problem Management, Change Management , BMC Helix , Process / Operational /Business Excellence. SQL Queries , Root Cause Analysis, KPI Reporting, Data Analysis.
Who are we looking for?
We are seeking an IT Service Quality Engineer to join IT Service Quality Management Crew under IT Quality Assurance Department, to lead and drive IT Service Quality activities across the Organisation. This role is crucial in ensuring the highest standards of IT service delivery and driving continuous improvement initiatives to enhance service quality.
Our culture and attitude:<ul><li>We strive to deliver the highest quality work without cutting corners.</li><li>We are straightforward yet courteous.</li><li>We take a constructive approach by identifying flaws and gaps, offering solutions.</li><li>We welcome challenges, make thoughtful decisions, and grow from our mistakes.</li><li>We show respect for one another and communicate in a considerate manner, ensuring everyone has a chance to speak.</li></ul> 
Required Skills:<ul><li>Good understanding of the ITIL framework and service management principles.</li><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Effective communication skills.</li><li>ITIL V4 certification is a plus</li><li>Ability to understand root cause analysis from problem management and contribute to incident trend reviews.</li><li>Ability to create and maintain documentation related to IT Service Quality.</li><li>Proactive mindset with a focus on continuous improvement.</li><li>Team-oriented with the ability to collaborate across functions.</li><li>Good time management capabilities.</li></ul> 
Roles &amp; Responsibilities:<ul><li>Collaborate closely with IT Crews, cross-functional stakeholders, and IT service owners to ensure service quality and drive Continuous Service Improvement (CSI) initiatives to enhance IT service delivery.</li><li>Develop, update, and manage Standard Operating Procedures (SOPs), work instructions, and documentation aligned with ITIL best practices to ensure consistency and process compliance.</li><li>Effectively communicate IT service quality metrics, improvement plans, and best practices to stakeholders and cross-functional teams.</li><li>Analyze and interpret ITSM data to create meaningful reports and visualizations that support informed decision-making and drive service quality improvements.</li><li>Provide training and support on IT service quality best practices, and conduct ticket assessments, audits, and reviews to ensure compliance with quality standards.</li><li>Prepare and present regular reports on audits, service reviews, service quality performance and ongoing improvement initiatives.</li></ul> 
Qualifications 
Any Fulltime Graduate</div>

IT Service Quality Engineer

Join Eurofins GSC IT DC and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.