Abrar Admin

Evangeline Oaks Guest House

Position Summary:The Administrative Assistant / Social Services Assistant provides clerical and administrative support to the Social Services Department while assisting residents and families with non-clinical needs. This role helps ensure smooth daily operations, maintains accurate records, and supports the psychosocial well-being of residents.Key Responsibilities:Administrative Duties:<ul><li>Answer phones, take messages, and direct calls appropriately</li><li>Maintain organized filing systems (paper and electronic)</li><li>Schedule appointments, care plan meetings, and family conferences</li><li>Prepare reports, forms, and correspondence as needed</li><li>Assist with data entry and maintain resident records in compliance with HIPAA regulations</li><li>Order and maintain office supplies for the department</li><li>Track and log social services documentation and follow-ups</li></ul>Social Services Support:<ul><li>Assist Social Services Director with resident assessments and documentation</li><li>Help coordinate discharge planning and community resource referrals</li><li>Provide support to residents and families with general concerns or needs</li><li>Assist with admission and orientation of new residents</li><li>Help organize and document care plan meetings</li><li>Maintain confidentiality of all resident information</li></ul>Resident &amp; Family Interaction:<ul><li>Greet residents and visitors in a professional and compassionate manner</li><li>Provide basic information and direct concerns to appropriate staff</li><li>Assist in resolving non-clinical concerns or complaints</li><li>Support residents&rsquo; emotional and social needs under supervision</li></ul>Compliance &amp; Documentation:<ul><li>Ensure all documentation is accurate, timely, and survey-ready</li><li>Maintain logs for grievances, discharges, and social service notes</li><li>Assist with audits and regulatory compliance as directed</li></ul>Qualifications:<ul><li>High school diploma or equivalent (Associate&rsquo;s degree preferred)</li><li>Experience in healthcare, long-term care, or social services preferred</li><li>Strong organizational and multitasking skills</li><li>Excellent communication and interpersonal skills</li><li>Proficient in Microsoft Office (Word, Excel, Outlook)</li><li>Knowledge of HIPAA and confidentiality standards</li></ul>Skills &amp; Abilities:<ul><li>Compassionate and patient-centered approach</li><li>Ability to handle sensitive situations with professionalism</li><li>Strong attention to detail</li><li>Ability to work independently and as part of a team</li><li>Time management and prioritization skills</li></ul>Work Environment:<ul><li>Long-term care facility / nursing home setting</li><li>Interaction with residents, families, and interdisciplinary team members</li><li>May involve occasional lifting, walking, and extended periods of sitting</li></ul>Benefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Administrative Assistant / Social Services Assistant

Join Evangeline Oaks Guest House and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Evangeline Oaks Guest House

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Administrative Assistant / Social Services Assistant