Qureos Mentor

Evergreen Equity Partners

Overview Job Title: Account ManagerLocation: Birmingham, ALJob Type: Full-TimeJob Summary:Join our dynamic team as an Account Manager, where you'll play a crucial role in fostering exceptional customer relationships and managing client home portfolios. If you're passionate about providing outstanding service and thrive in a fast-paced environment, this is the perfect opportunity for you!Key Responsibilities:<ul><li>Welcome and onboard new customers, ensuring a seamless introduction to our services.</li><li>Serve as the primary point of contact for your assigned customer homes, building trust and rapport.</li><li>Manage customer home portfolios with precision, conducting monthly account reviews.</li><li>Ensure timely rent collection and discuss rental pricing with customers before listing properties on platforms like AppFolio, Zillow, and Redfin.</li><li>Proactively communicate and any property issues, including emergencies, and coordinate swift resolutions for customers and tenants.</li><li>Collaborate with customers to address inquiries and ensure submitted work orders receive prompt owner approval.</li><li>Advocate for customers by understanding lease agreements and property management agreements.</li><li>Notify customers immediately of tenant move-outs and create transition plans in advance.</li><li>Communicate with the workflow management team to ensure work orders are completed.</li><li>Coordinate with field managers to ensure all homes are secure and ready for rental.</li><li>Ensure lockboxes are placed on all vacant homes under management.</li><li>Coordinate home inspections with the Section 8 office and address any necessary repairs.</li><li>Facilitate tenant move-ins after homes pass Section 8 inspections and conduct pre-move-in inspections.</li><li>Audit websites to ensure occupied properties are accurately listed.</li></ul>Qualifications:<ul><li>Bachelor's degree in Business Administration, Management, or a related field (preferred).</li><li>2 years of experience in account management</li><li>2 Years customer service.</li><li>Strong communication skills and a customer-centric approach.</li><li>Ability to manage multiple tasks effectively.</li><li>Exceptional Organization skills.</li></ul>What We Offer:<ul><li>Competitive salary and comprehensive benefits.</li><li>Opportunities for professional growth and development.</li><li>A collaborative work environment where your contributions matter.</li></ul>If you're ready to make a significant impact and elevate customer experiences, we invite you to apply for the exciting role of Account Manager!Job Type: Full-timePay: From $50,000.00 per yearBenefits:<ul><li>Paid time off</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer relationship management: 2 years (Required)</li></ul>Work Location: In person

Account Manager

Join Evergreen Equity Partners and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Evergreen Equity Partners

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Account Manager