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Evergreen Remodeling & Construction

Appointment Setter &amp; Administrative Assistant (Remote)Hours: Full-time Schedule: Monday&ndash;Saturday, 8:00 AM &ndash; 6:00 PM (San Diego time &ndash; PST/PDT)Job OverviewWe are a growing construction and remodeling company looking for a highly organized and resourceful Appointment Setter &amp; Administrative Assistant.This role combines lead conversion, strong follow-up, and administrative reporting. You will manage leads, schedule appointments, and ensure all data, reports, and systems are consistently updated and organized.This is not a passive role &mdash; you must follow up persistently, stay on top of every lead, and push to convert opportunities while maintaining clean and accurate reporting across systems.Key Responsibilities<ul><li>Contact new inbound leads immediately (target: under 5 minutes)</li><li>Perform outbound follow-ups via calls and SMS</li><li>Convert leads into scheduled appointments</li><li>Handle objections confidently and guide conversations toward booking</li><li>Persistently follow up with all leads until booked or disqualified</li><li>Confirm appointments and reduce no-shows</li><li>Manage and update leads in GoHighLevel (GHL) CRM</li><li>Maintain detailed notes and communication history</li><li>Track leads, follow-ups, and KPIs in Google Sheets</li><li>Prepare daily, weekly, and monthly reports</li><li>Assist with administrative tasks across multiple systems</li><li>Ensure all data is accurate, organized, and up to date</li></ul>Requirements<ul><li>Minimum 5 years experience in appointment setting / sales support</li><li>Minimum 3 years experience with GoHighLevel (GHL)</li><li>Native English or very high-level fluency (spoken and written)</li><li>Proven ability to handle objections and close appointments</li><li>Strong follow-up mindset &mdash; persistent and detail-oriented</li><li>Highly organized with strong reporting discipline</li><li>Comfortable working with multiple systems and tools</li><li>Resourceful, proactive, and able to solve problems independently</li></ul>Systems &amp; Technical Skills (Required)Must be comfortable working daily with:<ul><li>GoHighLevel (CRM, pipelines, lead management)</li><li>Google Sheets (tracking, reporting, data organization)</li><li>QuickBooks (basic reporting / coordination)</li><li>Ability to quickly learn and adapt to new tools</li></ul>Technical &amp; Equipment Requirements (Mandatory)<ul><li>Strong, stable high-speed internet (minimum 50 Mbps)</li><li>Backup internet connection (mobile hotspot or secondary WiFi)</li><li>Backup power solution (UPS or similar)</li><li>Laptop or desktop with strong performance</li><li>Noise-canceling headset with microphone</li><li>Quiet, professional work environment</li><li>Webcam for meetings</li></ul>Performance Expectations<ul><li>Immediate response to new leads (under 5 minutes)</li><li>Consistent and persistent follow-up</li><li>Book 10&ndash;20 qualified appointments per week (depending on lead volume)</li><li>Accurate and timely reporting (daily/weekly)</li><li>Maintain clean, organized CRM and tracking systems</li></ul>Application Requirements (Mandatory)<ul><li>Submit a 3&ndash;5 minute video recording demonstrating how you would handle a new inbound lead.</li></ul>Include:<ul><li>How you open the conversation</li><li>How you build trust and rapport</li><li>How you guide toward booking</li><li>How you handle objections while still pushing for the appointment</li></ul>Objection scenarios to address:<ul><li>&ldquo;I&rsquo;m just looking for a rough price right now.&rdquo;</li><li>&ldquo;I&rsquo;m still talking to other contractors.&rdquo;</li><li>&ldquo;You&rsquo;re too far from me.&rdquo;</li><li>&ldquo;Can you call me tomorrow?&rdquo;</li><li>Please include your expected monthly salary in your application.</li></ul>Applications without the recording and salary expectations will not be considered.Work Location: Remote

Appointment Setter & Administrative Assistant (Remote)

Join Evergreen Remodeling & Construction and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Evergreen Remodeling & Construction

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Appointment Setter & Administrative Assistant (Remote)