Qureos Mentor

Everwise Credit Union

<div>Job Description:
Position Summary :
Responsible for providing high quality service on a wide variety of general financial services. This role is also responsible for the sales and servicing of all credit union products and services, while focusing on building relationships and expanding EVERWISE CREDIT UNION&rsquo;s wallet share.
Primary Responsibilities and Duties:
<ul><li>Maintains a high level of member service in accordance with the EVERWISE CREDIT UNION Service Expectations.
</li><li>This position will perform a broad variety of member service functions with accuracy and in a timely manner. These functions may include, but are not limited to, cash handling, financial transactions, account maintenance, opening new accounts, operating an ITM (Interactive Teller Machine) and supporting MCC (Member Contact Center)
</li><li>Responsible for maintaining a high level of confidentiality about member account information.
</li><li>Meets or exceed established referral and sales goals, by listening for clues in conversations, asking open-ended questions, assisting with product promotions, or referring the member to the appropriate partner to address their need.
</li><li>Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and calling on call campaigns regularly.
</li><li>May assume additional retail functions including, but not limited to drawer audits, member account maintenance, and vault duties.
</li><li>Comply with the credit union Check Cashing, Cash Control and Transaction Approval Limits policies. For example, Reg CC, SAR, CTR, Check handling, Reg D, BSA etc.
</li><li>Volunteers for special projects within the scope of job responsibilities.
</li><li>Responsible for problem solving through research, using open-ended questions, and consistent follow up to ensure member satisfaction.
</li><li>Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary for the continued growth and advancement of the Credit Union.
</li></ul>Knowledge/Skills:
<ul><li>Excellent human relation skills needed to interact with the membership in a professional environment including listening skills, and verbal/written communication
</li><li>Ability to proactively problem solve by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and EVERWISE CREDIT UNION.
</li><li>High level of EVERWISE CREDIT UNION product knowledge with a full understanding of needs-based selling.
</li><li>Proficient cash handling skills.
</li><li>Ability to work in a fast-paced diverse and universal environment.
</li><li>Practical application and general understanding of various computer applications
</li><li>Ability to lift to 15 pounds at times due to coin bags and boxes of rolled coin.
</li></ul>Minimum Requirements:
<ul><li>High School Diploma, GED or equivalent certification.
</li><li>Six months of retail sales and/or cash handling experience or equivalent experience within a financial institution or related field preferred
</li></ul>Base pay: Starting at $19.25/hour.
Pay is dependent upon the pay range and the incumbent&rsquo;s knowledge, skills and experience.
Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.</div>

Universal Banker

<div>Job Description:
Position Summary :
The Commercial Relationship Manager will develop and oversee a Commercial Loan Portfolio, focusing on the growth and development of commercial and industrial relationships typically comprising businesses with annual revenues up to $20 million. Responsibilities include providing deposit services, commercial loans, treasury management, and other Everwise products and services. The Commercial Relationship Manager is accountable for diligently working with internal and external partners for credit approval, discussing other product offerings and making introductions to other lines of business, consistently building relationships with new prospects and centers of influence along with existing clients.
Primary Responsibilities and Duties:
<ul><li>Actively engage in business development activities to attract new, profitable lower middle market businesses typically up to $20 million in revenues or loan sizes above $2 million.
</li><li>Screen and interview commercial applicants to assess their financial needs.
</li><li>Gather required information to compile a comprehensive loan package to submit for decisioning.
</li><li>Conduct joint calls with MicroLenders, Business Bankers, Treasury Management, and other internal stakeholders and departments.
</li><li>Perform robust financial analysis on loans and support underwriting.
</li><li>Actively involved in closing loans by adhering to proper documentation procedures, obtaining required signatures, and disbursing funds as per approval.
</li><li>Proactive administration of loan portfolio, deposit accounts, collections, and associated documentation.
</li><li>Proactive portfolio management, ensuring loan compliance, mitigating risk, and maintaining profitability by acquiring and analyzing necessary financial data.
</li><li>Cultivate and maintain professional community relationships to enhance Everwise&rsquo;s visibility and secure new business opportunities.
</li><li>Actively engage in community service and promotional events, to foster personal development and enhance Everwise&rsquo;s positive reputation in the community.
</li><li>Preview other financial products and introduce additional financial services to enhance member relationships. Such as - Commercial, Cash Management, Mortgage, and Retail Services.
</li><li>Assume additional responsibilities as required for the growth, advancement of Everwise.
</li></ul>Knowledge/Skills:
<ul><li>Corporate and Commercial loan experience across diverse industries, and commercial real estate asset classes.
</li><li>Proficient in negotiation, with excellent verbal and written communication skills.
</li><li>Deliver exceptional service to our business members, regardless of circumstances.
</li><li>Utilize interpersonal skills in interviewing, negotiating, selling, and managing difficult conversations with members.
</li><li>Uphold impeccable integrity by safeguarding the best interest of Everwise and its members through prudent lending practices and risk mitigation.
</li><li>Knowledge of business and contract laws.
</li><li>Strong understanding of commercial credit, loan services, and credit risk policies and procedures.
</li><li>Solid understanding of treasury management.
</li><li>Ability to work autonomously and collaboratively in a team environment.
</li><li>Understand and adhere to government laws, regulations, and Everwise&rsquo;s policies and procedures concerning Anti-Money Laundering Regulations including but not limited to the Bank Secrecy Act (BSA), US PATRIOT ACT and OFAC.
</li></ul>Minimum Requirement
<ul><li>Bachelor&rsquo;s degree in business, Accounting, Finance, related field, or equivalent relevant work experience.
</li><li>4+ years&rsquo; experience in business banking or commercial lending within the financial services industry
</li><li>Excellent skills in commercial financial software and Microsoft Office suite.
</li><li>Relevant certifications or advanced degree, preferred.
</li></ul>Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.</div>

Commercial Relationship Manager

Join Everwise Credit Union and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Everwise Credit Union

About Company

Universal Banker

Commercial Relationship Manager