Qureos Mentor

Exceptional Medical Ambulance and Homecare Services LLC

A valid residence visa / work authorization is a mandatory requirement for all applicants.Role SummaryProvide high-quality nursing care across three settings:<ul><li>On-call visits to residences/hotels</li><li>Scheduled home-care cases (acute and chronic)</li><li>Events/venue medical coverage.</li></ul>The RN will triage, deliver evidence-based care, document on the EMR, and coordinate with physicians, paramedics, and operations.Key Responsibilities On-Call &amp; Home-Care:<ul><li>Perform bedside and ambulance assessments (vitals, focused exam, risk scoring), create and execute nursing care plans.</li><li>Administer IV/IM/SC medications, IV cannulation/therapy, injections, nebulization, wound and burn care, ear care, catheter care, diabetes care, and pain management per protocols and MD orders.</li><li>Conduct home lab collections (venipuncture, ECG capture), monitor results, and escalate abnormalities.</li><li>Educate patients/families on medications, red-flags, device use (e.g., CPAP/O&#8322;), and follow-up.</li><li>Maintain aseptic technique, medication reconciliation, and controlled-drug handling logs.</li><li>Complete timely EMR documentation, consent forms, invoices, and handover notes.</li></ul>Events &amp; Venue Medical Coverage<ul><li>Set up and break down first-aid posts; ensure equipment/drug kit readiness and daily checks.</li><li>Provide first response for injuries/illnesses, crowd-care and mass-gathering health support.</li><li>Triage using standard scales; stabilize and prepare for ambulance transfer when needed.</li><li>Coordinate with event security, organizers, and ambulance crews; complete incident reports.</li><li>Participate in pre-event risk assessments, briefings, and post-event debriefs/analytics.</li></ul>Coordination &amp; Compliance<ul><li>Adhere to DHA/DoH/MoH standards, company SOPs, infection prevention &amp; control (IPC), and patient confidentiality.</li><li>Communicate promptly with the on-call doctor/Medical Director for clinical escalation.</li><li>Participate in rostered on-call shifts, trainings, drills, and CME/CPD activities.</li><li>Safeguard equipment, manage stock, and report device malfunctions/adverse events.</li></ul>Qualifications &amp; Licensing<ul><li>Bachelor&rsquo;s Degree in Nursing (BSN) or equivalent.</li><li>Valid UAE nursing license/eligibility (DHA preferred; DoH/MoH considered with transfer).</li><li>Current BLS (required); ACLS/PALS preferred. Event coverage add-ons (e.g., PHTLS/ITLS or first-responder courses) are a plus.</li><li>Minimum 2 years clinical experience (ER/Urgent Care/Home Care/Event Medicine preferred).</li><li>Valid UAE driving license is an advantage.</li></ul>Skills &amp; Competencies:Experience in Emergency <ul><li>Extensive experience in IV cannulation procedures for pediatric and adult populations.</li><li>Wound care, pain and fever control, and on-site medical procedures.</li><li>Calmly and confidently assesses and prioritizes issues, even in high-pressure or crowded situations.</li><li>Excellent patient education and hospitality etiquette for VIP/home/hotel settings.</li><li>Clear documentation on EMR system, accurate medication and charge capture.</li><li>Professional English; Arabic is an advantage.</li><li>Teamwork, reliability, and discretion with VIP clientele.</li></ul>Tools &amp; Equipment (typical)<ul><li>Portable vitals monitor, glucometer, pulse oximeter, ECG, nebulizer, IV pumps.</li><li>Emergency kit: AED, airway adjuncts, trauma supplies, anaphylaxis kit.</li><li>Event post inventory per checklist (oxygen, splints, collars, wound/bleeding control, etc.).</li></ul>Schedule &amp; Rota<ul><li>Adaptable schedule with the ability to work extended shifts as required.</li><li>Rotating shifts including evenings, nights, weekends, and public holidays.</li><li>On-call coverage per monthly roster (response-time KPI; standby allowance per policy).</li><li>Flexibility to move between home-care caseload and event postings.</li></ul>Key Performance Indicators (KPIs)<ul><li>Response time to on-call activations &amp; time-to-treatment.</li><li>Documentation completeness &amp; timeliness on EMR.</li><li>Patient satisfaction/feedback (NPS or equivalent).</li><li>Protocol adherence (IPC, medication safety, incident-free shifts).</li><li>Event coverage readiness (100% kit compliance), incident reporting quality.</li><li>Clinical outcomes (appropriate escalation/transfer, re-visit rates).</li></ul>Physical &amp; Safety Requirements<ul><li>Ability to lift/transfer patients with safe-handling techniques; frequent standing/walking.</li><li>Up-to-date professional immunizations as per policy; fit-testing for PPE as applicable.</li><li>Willingness to work indoors/outdoors at events and travel across Dubai/other emirates as needed.</li></ul>Job Type: Full-time

Registered Nurse (RN)

responsible for managing all government relations and licensing activities related to the healthcare facility, ensuring full compliance with Dubai Health Authority (DHA), Ministry of Health (MOH), Dubai Municipality, and Immigration and Labor regulations. The PRO serves as the liaison between the organization and government entities to process and follow up on all legal documentation, licensing renewals, and employee visa requirements efficiently and professionally.___________________________________________________________________________Key Responsibilities:Government Relations &amp; Licensing Handle all DHA, MOH, and DECAS licensing processes for doctors, nurses, and healthcare facilities.Process new trade licenses, renewals, and amendments for the company.Submit and follow up on visa applications, work permits, Emirates ID, and residency renewals through GDRFA, MOHRE, and DHA portals.Ensure timely renewal of all professional licenses, facility permits, and company-related documents.Coordinate with TASHEEL, AMER, and Emirates ID centers for employee documentation.Manage medical test appointments and insurance card applications for new employees.Maintain an up-to-date record of all license and visa expiry dates to ensure renewals are completed before deadlines.Liaise with Civil Defense, Municipality, and Health Authority inspectors during audits and inspections.Healthcare Administration Support Coordinate DHA portal registrations and maintain records of healthcare staff credentials.Assist HR and the Medical Director in staff onboarding and clearance processes.Support the quality department during audits and compliance inspections.Maintain confidentiality of employee and organizational records at all times.Public Relations &amp; Communication Represent the company in official matters with government departments.Build and maintain strong relationships with key officials, external agencies, and partners.Support company events, campaigns, and community outreach initiatives when required.Ensure all government communications reflect the company&rsquo;s professionalism and compliance.Minimum 3&ndash;5 years of experience as a PRO, preferably within the healthcare sector in Dubai.In-depth knowledge of UAE labor laws, visa regulations, and DHA/MOH licensing procedures.Fluency in Arabic and English (spoken and written).Strong relationships with officials at DHA, MOHRE, GDRFA, Tasheel, and Municipality offices.________________________________________Skills &amp; Competencies:Excellent communication and interpersonal skills.Strong organizational and documentation management abilities.Ability to handle multiple tasks under pressure with strict deadlines.Professional ethics, integrity, and confidentiality.Proficient in government online portals (DHA Sheryan, Tasheel, MOHRE, Amer, DubaiNow, etc.).Good command of Microsoft Office applications.Job Type: Full-time

Public Relation Officer (PRO)

Join Exceptional Medical Ambulance and Homecare Services LLC and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Exceptional Medical Ambulance and Homecare Services LLC

ABOUT_COMPANY

Registered Nurse (RN)

Public Relation Officer (PRO)