Urwah Admin

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 Decision Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework&trade;, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa. EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients&rsquo; decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries. Please visit www.exlservice.com for more information about EXL Analytics. Technical skills: Understanding of business and technical metadata concepts Experience in Snowflake - Security Classifications, Applying initial security classifications (column-level) to all tables in datawarehouse Experience Snowflake Architecture / SnowSQL Experience SQL Knowledge of IDMC Data Governance Tooling Expertise in assisting end users in re-pointing old queries to use Experienced in Catalog Migration Support- UAT for catalog migration Experienced in Snowflake Architecture to find out root cause issues. Expereinence in Data Quality Rule Management- Analyzing / profiling business-side quality thresholds for CDEs Implementing quality thresholds in IDMC Initial triage of data quality errors. Experienced in preparing Data Documentation - Confluence/Wiki (for documentation); Persisting SOR documentation into catalog (raw layer documentation) Maintaining documentation once built (long term) Manual wiki documentation (details TBD) Analyzing and applying data quality thresholds at the element level Scheduling the jobs and monitoring for day-to-day activities, escalating problems to the tech support if any issues arise. Data lineage and traceability for purpose of triaging data quality incidents Support end-users with access and connectivity issues. Establish a formal, regularly scheduled backup process. Working with Development and Testing teams to prioritize and handle issues to resolve quickly. Extract, transform, and load (ETL) data from various sources into Snowflake datasets. Perform data quality checks and implement data cleansing and validation procedures. Optimize data processing and storage for efficient performance. Role &amp; Responsibilities Overview: Collaborate with various business units to define and implement data governance policies, standards, and procedures. Utilize IDMC to create and manage a centralized data governance repository/data catalogue, capturing data definitions, ownership, and lineage. Monitor and enforce data quality rules and data stewardship activities within IDMC. Perform data profiling and analysis to identify data quality issues and recommend solutions. Conduct data lineage tracking to ensure data traceability and compliance with data regulations. Support data cataloging efforts, tagging and classifying data assets within IDMC for easy discoverability. Work closely with data stewards and data owners to resolve data-related issues and escalations. Assist in creating data governance reports and dashboards within IDMC or other visualization tools to provide insights into data health and compliance. Streamline data quality concerns by monitoring data pipelines, developing necessary data checks and implementing DQ standard methodologies for enhancing data quality Stay updated on industry best practices and emerging trends in data governance, data quality and apply them within the organization. Soft skills:, , Collaboration with stakeholders. Driving strategic clarity with complex or new concepts for constituents Change management implementation through JIRA Consistently and proactively communicates (verbally/written) to stakeholders (progress/roadblocks/etc.) Ability to take complex subjects and simplify it to less technical individuals Provides clear documentation of processes, workflows, recommendations, etc. High level of critical thinking capabilities Organized and has the ability to manage work effectively, escalating issues as appropriate Takes initiative &amp; is a self-starter Displays ownership of their work (quality, timeliness) Seeks to become an expert in their field and shares their expertise through recommendations, proactive communications/actions and peer sharing/coaching where relevant Candidate Profile: Bachelor&rsquo;s/Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply 8+ years&rsquo; experience, preferably in insurance analytics experience in developing and implementing policies, processes related to Modeling, Data Engineering, Data visualization. Preferred experience in insurance domain (Investment Strategy group)
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   B.S. Degree in a data-centric field (Mathematics, Economics, Computer Science, Engineering, or other science field), Information Systems, Information Processing or engineering. Professional certification including (but not limited to) CFA/CA/FRM (preferred but not mandatory) Effective communication and collaboration skills to work with various teams across the organization. Excellent analytical and problem-solving skills Proficiency in using IDMC for data governance activities What we offer: EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants. You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques. We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors. Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.
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Senior Manager

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 JOB DESCRIPTION Position Title, Responsibility Level: Senior Executive Function: Operations Reports to - Assistant Manager &ndash; Operations Permanent/ Temporary: Permanent Span of Control &ndash; Nil Location: Gurgaon- C-61 Fraud Investigation Specialist We are seeking a talented and self-motivated Fraud Investigator to join our Fraud Operations team. Candidate will be responsible for all aspects of Fraud investigations as it relates to Application Fraud, Transactional Reviews, Debit/Credit Card Fraud, Check Deposits, ACH/Check returns, as well as the review of any/all related suspicious activity across all products (checking/savings, credit cards, loans and Investment accounts); advising and assisting Management in making and implementing strategic decisions and objectives; and driving business objectives. Investigator is also responsible for determining if a Suspicious Activity Report is required, and if it's felt that one is required the ability to draft the filing narrative and submit for secondary review within pre-defined timeframes. Role Should have 2+ years&rsquo; experience in a fraud and risk related role which includes end to end Fraud investigation on bank accounts, transactions, check deposits and cards fraud. Should have 2+ years&rsquo; experience of customer service for fraud and risk related Inbound/outbound calls. Reviewing and verifying fraud related requests. Investigate request received for confirmed fraud or suspicious activity by reviewing end to end customer accounts and requesting or inquiring for additional information as necessary through outbound calls. Ensuring compliance with regulatory standards. Ensuring compliance with company/client policies and guidelines. Documenting and effectively communicating reasons for the approval/rejection of transactions. Responsibilities Conducts thorough investigations on identified and suspicious accounts within the specified systems. Ability to create a case file with documentation to support the final decision. Monitoring of fraud claims to ensure validity of claim, which may include contacting merchants, financial institutions and/or clarifying customer statements as necessary. Gathering appropriate documentation to support final decision. Identify fraud trends, make recommendations for new strategies to prevent additional losses, and assume responsibility for special projects as assigned by Management Reviews alerts/reports to detect Suspicious Activity, fully understand criteria when a Suspicious Activity Report (SAR) is required along with completing BSA form, writing narrative and gathering supporting documentation Conduct periodic internal account/customer reviews to identify potentially fraudulent activity Reviews disputed transactions to investigate fraud claims, identify charge-back opportunities and ensure compliance with Regulations in respect to the timeframes that govern disputed transactions Performance parameters Productivity Quality / Accuracy Turn Around Time and Cycle Time of work assigned Process Improvement initiatives Domain expertise and certifications scores Schedule adherence, Punctuality and Discipline Organizational Relationships Reports To: Assistant Manager Skills Desirable Skills Attention to detail Commitment and drive for results Questioning, reasoning and analytical Adaptable and Flexible Requires shift-work, including weekends, non-business hours and holidays Business Etiquette Technical Skills Basic strong internet research, Google Docs, and overall PC skills Typing speed of 30 words with high accuracy Soft skills Strong team player Ability to communicate correctly (grammatically and contextually correct) and clearly. Good business writing skills High accuracy at work Self-Discipline, Listening, Patience Education Requirements and Work Experience: Bachelor's degree required. Exceptional English Comprehension Skills Should have 2+ years&rsquo; experience in a fraud and risk related role which includes end to end Fraud investigation on bank accounts, transactions, check deposits and cards fraud. Should have 2+ years&rsquo; experience of customer service for fraud and risk related Inbound/outbound calls.
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Senior Executive

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 About This Role EXL Health, a dedicated subdivision of EXL, is actively seeking a dynamic Product Manager to lead the development and management of innovative healthcare products focused on Fraud, Waste, and Abuse detection for US insurance Payment Integrity. This role is ideal for a creative problem solver who thrives in a fast-paced environment, excels at documentation, and is adept at gathering detailed requirements. As a data-focused organization, we integrate advanced analytics and sophisticated data models into our platforms, enhancing the effectiveness and intelligence of our solutions. Responsibilities:
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   Lead Product Vision and Strategy: Develop and communicate a clear vision for products that address complex challenges in healthcare, particularly in Fraud, Waste, and Abuse detection. Ensure products align with business goals and deliver substantial value.
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   Manage Product Lifecycle: Oversee the entire product lifecycle, from ideation to launch and beyond. Use data-driven insights to inform product development and enhancements.
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   Creative Problem Solving: Employ innovative thinking to solve complex challenges and enhance product value, ensuring that our solutions are at the forefront of the industry.
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   Stakeholder Engagement: Build relationships and engage with internal teams, customers, and partners to gather comprehensive product requirements. Translate complex information into actionable product features.
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   Documentation and Organization: Maintain meticulous records of product specifications and project timelines. Ensure documentation is clear, detailed, and serves as a roadmap for development teams and a reference for stakeholders.
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   Drive Agile Processes: Facilitate agile, sprint-based project management, promoting rapid iteration and responsiveness to change. Required Qualifications:
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   Proven Experience in Product Management: 5+ years of product management experience, preferably in the healthcare industry, demonstrating successful product planning and execution.
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   Technical Background: Prior experience as a programmer or in a technical role is highly desirable.
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   Strong Educational Background: Bachelor&rsquo;s or master&rsquo;s degree in Business, Healthcare Management, Engineering, or related fields.
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   Exceptional Communication Skills: Ability to clearly articulate product ideas, research findings, and strategic priorities to a diverse audience.
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   Knowledge of Agile and Sprint Methodologies: Extensive experience with agile working methods and sprint planning.
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   Highly Organized: Demonstrated ability to manage multiple projects simultaneously, with exceptional organizational and time management skills. Why Join Us? At EXL Health, you will tackle interesting and critical problems in healthcare fraud, waste, and abuse detection. You&rsquo;ll have the unique opportunity to develop new platforms and tools from scratch, offering a high degree of ownership and the ability to significantly shape our products. This role allows you to impact both internal processes and B2B product offerings, positioning you at the forefront of innovation in a vital sector of healthcare. Join us to make a tangible difference in improving health outcomes and combating inefficiencies in the healthcare system.
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Senior Assistant Vice President

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 We are looking for a forward-thinking and skilled Application Security Leader to strengthen and drive our Application Security practice, with a focus on DevSecOps and cloud-native applications in EXL, a $2B Nasdaq-listed global cloud-native organization. This role demands a visionary leader with extensive experience in securing complex, multi-cloud and AI-based solutions/applications. This role is crucial as we enhance our Data and AI lead solutions capabilities, especially in the context of handling sensitive Health and Insurance data. The ideal candidate will have a proven track record of developing and implementing robust application security programs, ensuring the protection of critical business applications and data, and leading a high-performing team of security professionals. Collaborate with senior management and department leaders to identify opportunities to improve EXL&rsquo;s cloud security posture and establish a roadmap to mature the application security program. Responsibilities: Strategic Leadership: Develop and execute a comprehensive application security strategy that aligns with the organization&rsquo;s business goals and technology landscape. Lead and mentor a global team of application security professionals, fostering a culture of excellence and continuous improvement. Collaboration and Integration: Collaborate with development, DevOps, and IT teams to integrate security practices into the software development lifecycle (SDLC) and DevOps processes. Knowledge of secure coding principles and practices to prevent vulnerabilities such as SQL injection, XSS, and CSRF. Experience with static application security testing (SAST), dynamic application security testing (DAST), and interactive application security testing (IAST) tools. Work closely with product management and engineering teams to ensure security requirements are defined and implemented in new products and features. Establish and enable a high security baseline for all container environments across repositories, CI/CD pipelines and runtime analysis. Threat Management and Vulnerability Assessment: Oversee the identification and assessment of application security threats, vulnerabilities, and risks. Implement and manage vulnerability management programs, including regular security assessments, penetration testing, and code reviews. Regulatory Compliance and Reporting: Ensure compliance with relevant regulatory requirements and industry standards. Prepare and present regular reports on the status of application security programs, metrics, and incidents to executive leadership and the board of directors. Innovation and Continuous Improvement: Stay abreast of emerging security trends, threats, and technologies, and continuously evaluate and improve the organization&rsquo;s application security posture. Foster a culture of innovation, encouraging the adoption of advanced security technologies and practices. Primary Internal Interactions: Works in a consultative fashion with cross-functions EXL teams (Cloud CCOE, Domain Platform, Legal, Global Technology, Compliance) and external partners, advising on Cloud Security opportunities in a collaborative to improve information security efficiency and effectiveness Primary External Interactions: Interaction with vendors/ OEMs during Design, Implementation and Troubleshooting and ongoing service management. Technical Skills: Deep knowledge of application security frameworks, standards, and best practices Proficiency in DevSecOps, secure coding practices, threat modeling, and security testing methodologies Strong understanding of cloud platforms (AWS, Azure, GCP) and their security features. Cloud security administration Cloud security architecture Cloud network engineering Cloud engineering Cloud governance Container security or engineering Offensive Security Vulnerability Management Minimum security Baseline Secure Configuration Audit Application Security Breach Attack Simulation Security Architecture Threat Modelling Architecture Review Soft Skills: Cloud security administration Ability to handle senior management escalation - Vendor management Skills Effective communication Proficient team leader Business Acumen Decision making and communication Risk management skills Knowledge of latest cybersecurity trends &amp; global industry best practices pertaining to financial Industry Operational experience in a Global-multi Industry-Regulated-Growth business environment Knowledge of Advanced Cyber Security Capabilities in the Industry Cyber Risk Management mindset Self-Started &amp; Sense of Purpose
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 Seeking a detail-oriented and analytical Financial Business Analyst to join our Healthcare BPO team. This role is critical in driving data-backed decision-making, optimizing financial performance, and supporting strategic initiatives across operations.
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Manager-Business Analysis-Business Analyst

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 EXL Decision Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework&trade;, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation, and logistics industries. Headquartered in New York, New York, EXL has more than 51,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia, and South Africa. EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients&rsquo; decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation, and logistics industries. Please visit www.exlservice.com for more information about EXL Analytics. Roles and Responsibilities for Data Governance Create and update a comprehensive business glossary that defines key terms, data elements, and their usage to ensure consistent understanding across the organization. Partner with stakeholders to create, implement, and enforce data governance policies and standards, resolve data conflicts, and ensure cross-functional alignment on data practices. Regularly evaluate data quality metrics, ensure compliance with policies, and work with data stewards and custodians to address and resolve data issues. Oversee data quality within specific domains, enforce governance standards, and act as a primary contact for data-related queries within those areas. Establish and maintain technical controls for data, manage access permissions, and ensure secure data storage and ongoing data maintenance. Candidate Profile: Experienced Business analyst with diverse experience using a variety of tools (3-8 years). Expertise in designing and implementing robust data governance frameworks, policies, and standards. Proficient in ensuring data accuracy, managing data lineage, and maintaining regulatory compliance across data assets. Hands-on experience with leading data management tools (e.g., Collibra, Informatica) and a solid understanding of data infrastructure. Demonstrated ability to work effectively with cross-functional teams to align on data governance initiatives and drive adherence to data policies. Strong skills in identifying data quality issues, implementing effective solutions, and driving continuous improvement in data management practices. Knowledge on asset management data types (e.g., portfolio data, market data, client data) and their specific governance requirements. Good to have knowledge on SQL and Snowflake What we offer: EXL Analytics offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world-class analytics consultants. You can expect to learn several aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth. Analytics requires different skill sets at various levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques. We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors. Sky is the limit for our team members. The unique experiences gathered at EXL Analytics set the stage for further growth and development in our company and beyond. "EOE/Minorities/Females/Vets/Disabilities"
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Lead Assistant Manager

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 Essential Functions The candidate preferably Should have Proficient in Accounting basic terms. Preferably, Commerce Graduate The candidate Should have Proficient in Accounting basic terms. Preferably, Commerce graduate with proficiency in GDS (preferred Sabre) &amp; must be familiar with Travel &amp; trade terminologies etc. Should have knowledge of Excel, MS office etc. should be self-Starter with ability to multitask. The incumbent shall ensure compliance with SLA and other internal guidelines of process &amp; policies relating to the business area he/she is going to handle. Should have communication skill to interact with Front office teams in local markets.
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Executives

Join EXL and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

EXL

ABOUT_COMPANY

Senior Manager

Senior Executive

Senior Assistant Vice President

Senior Assistant Vice President

Manager-Business Analysis-Business Analyst

Lead Assistant Manager

Executives