Qureos Mentor

Experity

Experity is a leading provider of urgent care software and electronic medical records (EMR) solutions. Their platform simplifies the delivery and management of on-demand care, enhancing patient experiences and optimizing operational efficiency for urgent care facilities. With features like AI-driven revenue cycle management, patient engagement tools, and integrated workflows, Experity helps healthcare providers improve care coordination and financial outcomes. They serve a wide range of urgent care businesses, focusing on growth and adaptability in a changing healthcare landscape.

<div>Experity is a mission-driven team transforming on-demand healthcare across the U.S., empowering urgent care clinics with industry-leading software that makes care faster, easier, and more patient-focused. Joining us means doing meaningful work that directly improves the healthcare experience for millions&mdash;from helping families access care quickly to ensuring clinics run smoothly behind the scenes. If you want to make a real impact alongside innovative, dedicated teammates while contributing to a trusted platform that&rsquo;s becoming the operating system for on-demand care, Experity is the place to grow your career.
<div><div><div><div><div><div><div><div><div>Experity offers the following:
<ul><li>Benefits &ndash; Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.
</li><li>Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
</li><li>Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
</li><li>Flexibility &ndash; Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.
</li><li>Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.
</li><li>Career Development &ndash; Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
</li><li>Team Building &ndash; We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.
</li><li>Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.
</li></ul>Compensation: Budgeted between $90,000 and $120,00 dependent upon applicable experience.
Remote: Experity offers Team Members the opportunity to work remotely or in an office.
The Senior Finance Business Partner will work closely with the Executive Team Members and their team to provide insights and support to the decision-making process. Success in this position depends on interpreting data and drawing conclusions, not just compiling numbers. This position will be expected to take complex information and communicate and present findings in a way that is easy to digest and understand. Part of this role will also be anticipating long-term challenges and trends, understanding the implications of decisions, and being able to translate ideas and concepts into practical applications.
</div></div></div></div></div></div></div></div></div>Responsibilities:
<ul><li>Lead the Annual Planning process for your business unit's financial and strategic plan.
</li><li>Lead projects that provide new information to business leaders and give confidence in the decision-making process.
</li><li>Promote data-driven decision-making.
</li><li>Successfully collaborate with many different stakeholders and senior leadership to identify solutions needed to meet their business goals and provide influential advice, insight, challenge, and decision support.
</li><li>Manage special projects such as strategic planning, business case preparation, and M&amp;A support.
</li><li>Ensure alignment between operational decisions and strategic initiatives.
</li><li>Review, analyze, and ensure the quality of operational data.
</li><li>Work with teams to develop operational insights and make recommendations for improvements.
</li><li>Collaborate with cross-functional teams and assist with ad hoc analysis and support.
</li><li>Gather, consolidate, and analyze key financial metrics and understand the root causes of fluctuations with revenue and costs.
</li><li>Maintain monthly reporting materials.
</li><li>Other duties as assigned.
</li></ul>Education:
<ul><li>Bachelor's degree in finance, accounting or equivalent combination of education and experience.
</li></ul>Experience :
<ul><li>Five years of related work experience.
</li><li>Understanding of general financial reporting.
</li><li>Advanced MS Excel and financial modeling skills.
</li><li>Experience with Salesforce CRM.
</li></ul>Preferred:
<ul><li>Master&rsquo;s Degree or MBA.
</li><li>Private equity experience.
</li></ul>Travel:
Ability to travel as needed.
Equal Opportunity Employer
 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Senior Finance Business Partner - Remote

<div>Experity is a mission-driven team transforming on-demand healthcare across the U.S., empowering urgent care clinics with industry-leading software that makes care faster, easier, and more patient-focused. Joining us means doing meaningful work that directly improves the healthcare experience for millions&mdash;from helping families access care quickly to ensuring clinics run smoothly behind the scenes. If you want to make a real impact alongside innovative, dedicated teammates while contributing to a trusted platform that&rsquo;s becoming the operating system for on-demand care, Experity is the place to grow your career.
Experity offers the following:
<ul><li>Benefits &ndash; Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.
</li><li>Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
</li><li>Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
</li><li>Flexibility &ndash; Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.
</li><li>Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.
</li><li>Career Development &ndash; Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
</li><li>Team Building &ndash; We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.
</li><li>Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.
</li></ul>Compensation: Budgeted between $72,000 and $90,000 dependent upon applicable experience.
Remote: Experity offers Team Members the opportunity to work remotely or in an office.
Responsibilities:
<ul><li>Analyze end-to-end ambulatory revenue cycle performance.
</li><li>Develop dashboards and reports (Days in A/R, denial rates, clean claim rate, etc.).
</li><li>Identify trends and provide actionable insights.
</li><li>Perform root cause analysis on denials and revenue leakage.
</li><li>Collaborate with operations, billing, and coding teams.
</li><li>Monitor payer performance and reimbursement trends.
</li><li>Support urgent care workflow optimization.
</li><li>Assist with automation and reporting enhancements.
</li><li>Ensure compliance with coding and payer regulations.
</li><li>Participate in audits and ad hoc reporting.
</li><li>Other duties as assigned.
</li></ul>Education and Experience:
<ul><li>Bachelor&rsquo;s degree or equivalent combination of education and experience.
</li><li>Five years of healthcare revenue cycle analytics experience.
</li><li>Strong understanding of the full revenue cycle.
</li><li>Proficiency in Excel, SQL, or similar tools.
</li><li>Experience with EHR/PM systems.
</li><li>Strong analytical and communication skills.
</li></ul>Preferred:
<ul><li>Experience in urgent care or high-volume outpatient settings.
</li><li>Proficiency with Power BI.
</li><li>Experience with Snowflake.
</li><li>Experience using VisiQuate.
</li><li>Knowledge of urgent care billing nuances.
</li><li>Relevant certifications (HFMA, CPC, CRCR).
</li></ul>Travel:
<ul><li>Ability to travel
</li></ul>Every team member exhibits our core values:
<ul><li>Team First
</li><li>Lift Others Up
</li><li>Share Openly
</li><li>Set and Crush Goals
</li><li>Delight the Client
</li></ul>#LI-REMOTE
Equal Opportunity Employer
 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

RCM Performance Analyst - Full Time - Remote

<div>
 Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country.
 
 
 
 Experity Offers The Following
 
 
 
 <ul>
 <li>
 Benefits &ndash; Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.
 </li>
 <li>
 Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
 </li>
 <li>
 Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
 </li>
 <li>
 Flexibility &ndash; Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.
 </li>
 <li>
 Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.
 </li>
 <li>
 Career Development &ndash; Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
 </li>
 <li>
 Team Building &ndash; We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.
 </li>
 <li>
 Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.
 
 
 </li>
 </ul>
 
 Hybrid:
 
 Experity offers Team Members the opportunity to work remotely or in an office. While this position allows remote work three days weekly, we require Team Members to live within a commutable distance from one of our locations to ensure you are available to come into the office as needed.
 
 
 
 Job Type:
 
 Full time
 
 
 
 Available Schedules
 
 
 
 <ul>
 <li>
 Tuesday - Friday 8a - 4:30p; Saturday 10:30a - 7
 </li>
 <li>
 Sunday 9a - 5:30p; Monday - Thursday 7a - 3:30p
 
 
 </li>
 </ul>
 
 Compensation:
 
 Budgeted between $17 and $19.50 dependent upon applicable experience.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide front-line technical support to clients and internal stakeholders via phone, email, and chat.
 </li>
 <li>
 Manage client requests and assigned projects to successful completion.
 </li>
 <li>
 Assist client/clinical staff/peers with application training and proper use.
 </li>
 <li>
 Correctly identify and investigate application issues, research answers to guide clients through corrective steps, and follow escalation processes diligently to support service level agreements.
 </li>
 <li>
 Build trusted and reputable working relationships with clients and internal teams.\
 </li>
 <li>
 Continuously seek opportunities to improve the client experience and support processes.
 </li>
 <li>
 Utilize CRM (Salesforce) for documentation, client communication, and ticket resolution/tracking.
 </li>
 <li>
 Collaborate with peers and cross-functional teams to resolve complex or escalated issues.
 </li>
 <li>
 Troubleshoot user-reported software issues by leveraging documentation, internal tools, and curiosity-driven problem-solving.
 </li>
 <li>
 Meet or exceed individual and team performance metrics, including response time, resolution rates, and client satisfaction scores.
 </li>
 <li>
 Ability to work into a rotating shift for nights/weekends/holidays as needed, including participation in an on-call schedule.
 </li>
 <li>
 Demonstrate ownership of time management and prioritize tasks in a fast-paced, client-obsessed environment.
 </li>
 <li>
 Other duties as assigned.
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or equivalent
 </li>
 <li>
 Experience in a medical office setting and/or experience with an Electronic Medical Record preferred
 
 
 </li>
 </ul>
 
 Skills And Qualifications
 
 
 
 <ul>
 <li>
 Possess basic computer skills - including but not limited to computer hardware, software, and operating systems.
 </li>
 <li>
 Proficient with troubleshooting common technical issues (e.g., login problems, browser settings, application errors); eager to dig into details and uncover root causes.
 </li>
 <li>
 Ability to utilize a case management tool to document and log incidents, solutions, and client interactions.
 </li>
 <li>
 Strong verbal and written communication skills with the ability to provide and explain technical concepts, guide and instruct in a user-friendly manner.
 </li>
 <li>
 Proven ability to take initiative, work independently, and proactively solve problems using available resources.
 </li>
 <li>
 Excellent organizational skills with a focus on accuracy, consistency, and follow-through.
 
 
 </li>
 </ul>
 
 Every Team Member Lives And Breathes Our Core Values
 
 
 
 <ul>
 <li>
 Team First
 </li>
 <li>
 Lift Others Up
 </li>
 <li>
 Share Openly
 </li>
 <li>
 Set and Crush Goals
 </li>
 <li>
 Delight the Client
 
 
 </li>
 </ul>
 Equal Opportunity Employer
 
 
 This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
</div>

Client Support Representative - Full Time - Hybrid

Join Experity and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Experity

About Company

Senior Finance Business Partner - Remote

RCM Performance Analyst - Full Time - Remote

Client Support Representative - Full Time - Hybrid