Qureos Mentor

Medical Scribe, Ophthalmology - No Experience Needed, Willing to Train!

<div>
 
 
 EyeCare Partners is the nation&rsquo;s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit&nbsp;www.eyecare-partners.com.
 
 
 
 
 Title:
 
 Patient Relations Specialist
 
 
 Company:
 
 Eyecare Associates of East Texas
 
 
 Location:
 
 Tyler, TX
 
 
 
 
 
 **Previous call center experience preferred, but not required**
 
 
 
 
 
 
 Perks:
 
 
 <ul>
 <li>
 Full Benefits Package - Medical, Vision, Dental and Life Insurance
 </li>
 <li>
 401k + Employer Matching
 </li>
 <li>
 Paid Time Off and Paid Holidays
 </li>
 <li>
 Paid Maternity Leave
 </li>
 <li>
 Optical Education Reimbursement
 </li>
 <li>
 Competitive Base Pay
 
 
 </li>
 </ul>
 
 
 Hours:
 
 
 <ul>
 <li>
 Full Time
 <ul>
 <li>
 Our offices are open from Monday-Friday 7am-8pm.
 </li>
 <li>
 Your shifts will fall within those hours, and you may need to work a little earlier/later as needed.
 
 
 </li>
 </ul>
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 High School Diploma or GED Equivalent
 </li>
 <li>
 Favorable result on Background Check
 </li>
 <li>
 Basic computer skills
 </li>
 <li>
 Strong customer service skills
 </li>
 <li>
 Excitement to learn and grow&nbsp;
 </li>
 </ul>
 
 The Patient Relations Specialist role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met. The Patient Relations Specialist will be responsible for scheduling patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex&nbsp;situations while making sound effective decisions.
 
 
 
 
 Essential Duties and Responsibilities
 
 
 <ul>
 <li>
 Answers calls for multiple clinics in an efficient and effective manner using standard greetings for opening of call, content of call and closure of call.
 </li>
 <li>
 Demonstrate exceptional customer service and patient focus to make each encounter extraordinary.
 </li>
 <li>
 Verify and accurately capture patient demographics, insurance, and appropriate medical information.
 </li>
 <li>
 Schedule appointments using appropriate electronic system while following appropriate protocols for clinic/area, including prioritizing patient&rsquo;s health concerns according to the department&rsquo;s urgency.
 </li>
 <li>
 Ensure that patient questions and problems are resolved efficiently, effectively, and expeditiously.
 </li>
 <li>
 Provide information to patients and callers regarding appointment, date, time, location, clinic guidelines, parking, etc.
 </li>
 <li>
 Initiate and complete service recovery as warranted to drive patient loyalty, patient satisfaction, and protect the clinic/patient relationship.
 </li>
 <li>
 Interview patient/guarantor to obtain complete demographic, clinical, billing, insurance, and financial information.
 </li>
 <li>
 Create patient charts by entering required information into electronic databases and maintain accurate records.
 </li>
 <li>
 Relay information to relevant clinic (team) members through the appropriate messaging systems
 </li>
 <li>
 Ensure the quality of patient registrations by obtaining thorough and accurate information in a timely and efficient manner.
 </li>
 <li>
 Maintain compliance with HIPAA rules and regulations.
 </li>
 <li>
 Follows a well-established process to solve routine problems where solutions are clearly prescribed.
 </li>
 <li>
 Work cooperatively with the Patient Relations, Referrals, and Clinic Teams to accomplish the goals of the departments.
 </li>
 <li>
 Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
 </li>
 <li>
 Performs other duties that may be necessary or in the best interest of the organization.
 </li>
 </ul>
 
 
 Education and/or Experience
 
 
 <ul>
 <li>
 High school diploma or general education degree (GED) equivalent required
 </li>
 <li>
 One year of related experience and/or training; or equivalent combination of education and experience preferred
 </li>
 <li>
 Favorable result on background check required
 </li>
 <li>
 Must be able to provide proof of identity and right to work in the United States
 </li>
 <li>
 Previous medical office experience preferred.
 </li>
 <li>
 Previous call center experience preferred.
 </li>
 <li>
 Previous ophthalmic experience strongly preferred.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 
 Other Skills and Abilities
 
 
 
 <ul>
 <li>
 Professional in appearance and actions
 </li>
 <li>
 Logical and Critical thinking skills
 </li>
 <li>
 Customer-focused with excellent written, listening and verbal communication skills
 </li>
 <li>
 Enjoys learning new technologies and systems
 </li>
 <li>
 Detail oriented, professional attitude, reliable
 </li>
 <li>
 Exhibits a positive attitude and is flexible in accepting work assignments and priorities
 </li>
 <li>
 Meets attendance and tardiness expectations
 </li>
 <li>
 Management and organizational skills to support the leadership of this function
 </li>
 <li>
 Ability to follow or provide verbal &amp; written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
 </li>
 <li>
 Interpersonal skills to support customer service, functional, and team mate support need
 </li>
 <li>
 Able to communicate effectively in English, both verbally and in writing
 </li>
 <li>
 Ability for basic to intermediate problem solving, including mathematics
 </li>
 <li>
 Basic to intermediate computer operation
 </li>
 <li>
 Proficiency with Microsoft Excel, Word, and Outlook
 </li>
 <li>
 Specialty knowledge of systems relating to job function
 </li>
 <li>
 Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
 </li>
 <li>
 Desire to gain industry knowledge and training
 </li>
 <li>
 Demonstrates initiative in accomplishing practice goals
 </li>
 <li>
 Ability to grow, adapt, and accept change
 </li>
 <li>
 Consistently creating a positive work environment by being team-oriented and patient-focused
 </li>
 <li>
 Commitment to work over 40 hours to meet the needs of the business
 </li>
 <li>
 Ability to interact with all levels of employees in a courteous, professional manner at all times&nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 
 
 
 
 If you need&nbsp;
 
 
 assistance
 
 
 &nbsp;with this application, please contact (636) 227-2600. Please do not contact the office directly &ndash; only resumes&nbsp;
 
 
 submitted
 
 
 &nbsp;through this website will be considered.
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 EyeCare
 
 
 &nbsp;Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin,&nbsp;
 
 
 veteran
 
 
 &nbsp;or disability status.
 
 
 
 
 &nbsp;
 
 
</div>

Patient Relations Specialist

<div>
 
 
 EyeCare Partners is the nation&rsquo;s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit&nbsp;www.eyecare-partners.com.
 
 
 
 
 
 
 SUMMARY&nbsp;
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 
 An
 
 
 
 
 
 Assistant
 
 
 
 
 
 
 Office Manager
 
 
 
 
 
 is a highly engaged leader that
 
 
 possess
 
 
 a high level
 
 
 of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 ESSENTIAL DUTIES AND RESPONSIBILITIES
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 
 
 
 
 Effective execution of Total Patient Experience (TPE).
 
 
 &nbsp;
 
 </li>
 <li>
 
 Develop and maintain a good working relationship with doctor/doctors associated with office location.
 
 
 &nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Enforce all corporate policies and procedures.
 
 
 &nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
 
 
 &nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Assist with executing day-to-day operations of the office. Examples include: Monitor and assist with office flow, supply inventory, team member training and other duties as assigned or needed within the office.
 
 
 &nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Assist leading the office by guiding them to success through focused support and coaching as directed by the Office Manager.
 
 
 &nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Handle team member and patient questions in the absence of the Office Manager.
 
 
 &nbsp;
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 QUALIFICATIONS
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 
 Previous
 
 
 medical office experience preferred;
 
 
 previous
 
 
 leadership
 
 
 experience strongly preferred.
 
 
 
 &nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
 
 
 &nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Favorable result on background check as required by state
 
 
 &nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Must be able to provide proof of identity and right to work in the United States
 
 
 &nbsp;
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 EDUCATION AND/OR EXPERIENCE
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 High school diploma or GED required.
 
 
 &nbsp;
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 LICENSES AND CREDENTIALS
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 
 ABO and NCLE certifications preferred but not
 
 
 required
 
 
 .
 
 
 
 &nbsp;
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 SYSTEMS AND TECHNOLOGY&nbsp;
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 
 Proficient in Microsoft Excel, Word, PowerPoint, Outlook
 
 
 
 &nbsp;
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 PHYSICAL REQUIREMENTS
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 
 This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25&ndash;50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity&mdash;including color, depth, peripheral vision, and the ability to adjust focus&mdash;is
 
 
 required
 
 
 100% of the time. Occasional driving or climbing may also be necessary.
 
 
 
 &nbsp;
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 If you need
 
 
 assistance
 
 
 with this application, please contact (636) 227-2600. Please do not contact the office directly &ndash; only resumes
 
 
 submitted
 
 
 through this website will be considered.
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 EyeCare
 
 
 Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin,
 
 
 veteran
 
 
 or disability status.
 
 
 
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 NOTE: Job
 
 
 descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs.
 
 
 Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
 
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 .
 
 
 
 
 &nbsp;
 
 
</div>

Assistant Office Manager

<div>
 
 
 EyeCare Partners is the nation&rsquo;s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit&nbsp;www.eyecare-partners.com.
 
 
 
 
 Company:
 
 Grand Rapids Ophthalmology
 
 
 Job Title:
 
 Patient Coordinator
 
 
 
 
 Location:
 
 
 
 
 
 Kalamazoo, MI
 
 
 
 
 
 
 
 Hours:
 
 
 <ul>
 <li>
 Full Time
 </li>
 <li>
 Our clinic is open Monday-Friday 9:00am-5:00pm
 
 <ul>
 <li>
 You may need to work a little earlier and/or later as needed
 
 
 </li>
 </ul>
 </li>
 </ul>
 
 
 Perks:
 
 
 <ul>
 <li>
 Full Benefits Package - Medical, Vision, Dental and Life Insurance
 </li>
 <li>
 401k + Employer Matching
 </li>
 <li>
 Paid Time Off (PTO) and Paid Holidays
 </li>
 <li>
 Paid Maternity Leave
 </li>
 <li>
 Competitive Base Pay
 </li>
 <li>
 Employee Discounts
 
 
 </li>
 </ul>
 
 
 SUMMARY
 
 
 
 A
 
 Patient Coordinator
 
 is trained to act as the first point of contact for our patients where they set the tone for the patient&rsquo;s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.&nbsp;
 
 
 
 
 
 ESSENTIAL
 
 
 DUTIES AND RESPONSIBILITIES
 
 
 
 
 <ul>
 <li>
 Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
 </li>
 <li>
 Answer phones (both external and internal); assure prompt, courteous service at all times
 </li>
 <li>
 Practice urgency at all times with patients&rsquo; time, as well as Doctor&rsquo;s time and schedule
 </li>
 <li>
 Manage patient flow in the office
 </li>
 <li>
 Knowledge of common fees charged for common visits&nbsp;and collect correct payments
 </li>
 <li>
 Complete daily reconciliations / close day / countdown cash drawer
 </li>
 <li>
 General office duties and cleaning to be assigned by manager
 
 
 </li>
 </ul>
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 Ability to interact with all levels of employees in a courteous, professional manner at all times
 </li>
 <li>
 Desire to gain industry knowledge and training
 </li>
 <li>
 Demonstrates initiative in accomplishing practice goals
 </li>
 <li>
 Ability to grow, adapt, and accept change
 </li>
 <li>
 Consistently creating a positive work environment by being team-oriented and patient-focused
 </li>
 <li>
 Commitment to work over 40 hours to meet the needs of the business
 </li>
 <li>
 Reliable transportation that would allow employee to go to multiple work locations with minimal notice
 
 
 </li>
 </ul>
 
 
 
 
 EDUCATION AND/OR EXPERIENCE
 
 
 
 
 <ul>
 <li>
 Minimum Required: High school diploma or general education degree (GED)
 </li>
 <li>
 Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
 
 
 </li>
 </ul>
 
 
 
 
 LICENSES AND CREDENTIALS
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 
 Minimum Required: None
 
 
 
 
 &nbsp;
 
 </li>
 </ul>
 
 
 
 
 SYSTEMS A
 
 
 ND TECHNOLOGY
 
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 
 Proficient in
 
 
 Microsoft Excel, Word, PowerPoint, Outlook
 
 
 
 
 </li>
 </ul>
 
 
 
 PHYSICAL
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 This role requires a variety of&nbsp;
 
 physical
 
 &nbsp;activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25&ndash;50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity&mdash;including color, depth, peripheral vision, and the ability to adjust focus&mdash;is required&nbsp;100% of the time. Occasional driving or climbing may also be necessary.&nbsp;
 </li>
 </ul>
 
 
 
 
 
 
 If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly &ndash; only resumes submitted through this website will be considered.
 
 
 
 &nbsp;
 
 
 
 EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
 
 
</div>

Patient Coordinator/Medical Receptionist - Full Time, Benefits Offered

<div>
 
 
 EyeCare Partners is the nation&rsquo;s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit&nbsp;www.eyecare-partners.com.
 
 
 
 
 Company:
 
 Retina Institute of Virginia
 
 
 Job Title:
 
 Ophthalmic Scribe
 
 
 Department:&nbsp;
 
 Ophthalmology
 
 
 Reports To:&nbsp;
 
 Clinic Supervisor
 
 
 Location:
 
 This position is located in Richmond and requires travel to all RIV locations. We pay mileage and time worked for travel! Travel is paid time!
 
 
 
 
 
 SUMMARY
 
 
 
 The primary goal of a Scribe is to increase the efficiency and productivity of the Physician they are working for. This employee allows the Doctor to focus on what is most important, the patient.
 
 
 
 
 
 ESSENTIAL DUTIES AND RESPONSIBILITIES&nbsp;
 
 
 <ul>
 <li>
 Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician.
 </li>
 <li>
 Responsible for the operation of the Electronic Medical Records (EMR) of patients.
 </li>
 <li>
 Demonstrate a basic understanding of examination and procedure codes (ICD-9 codes) when inputting into the EMR system.
 </li>
 <li>
 Ensure that accurate procedure coding/charges for all procedures/drugs for all patients and correct diagnosis codes are used.
 </li>
 <li>
 Anticipate Physician needs to facilitate the flow of the clinic.
 </li>
 <li>
 Open and close exam rooms as needed.
 </li>
 <li>
 Help with testing and keep rooms filled to maintain flow of the clinic.
 </li>
 <li>
 Must be discreet, tactful, and modest in performance of the duties so as not to distract medical staff from patient care.
 </li>
 <li>
 Good judgment, organization ability, attention to detail, and ability to be self-motivated are especially important.
 </li>
 <li>
 Must be willing to travel between offices.
 </li>
 <li>
 Performs other duties as assigned.
 
 
 </li>
 </ul>
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 Working knowledge of medical terminology and accepted abbreviations.
 </li>
 <li>
 Efficient in using EMR and ability to accurately record information.
 </li>
 <li>
 Good typing, spelling, grammar and oral communication skills.
 </li>
 <li>
 Communication skills and the ability to coordinate and cooperate with multiple members of the health care team.
 </li>
 <li>
 Organizational skills with focus on tracking patient care and improving patient flow.
 </li>
 <li>
 Must comply with HIPAA confidentiality standards when communicating patient information.
 </li>
 <li>
 Provides excellent patient care and is energetic and empathetic with patients.
 </li>
 <li>
 Consistently displays positive rapport with fellow employees.
 </li>
 <li>
 Cooperates with supervisory staff and Physicians.
 </li>
 <li>
 Demonstrates flexibility in job assignment.
 
 
 </li>
 </ul>
 
 
 EDUCATION AND/OR EXPERIENCE&nbsp;
 
 
 <ul>
 <li>
 Minimum Required: High school diploma or general education degree (GED) required.
 </li>
 <li>
 Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience.
 </li>
 </ul>
 
 
 
 LICENSES AND CREDENTIALS
 
 &nbsp;
 
 <ul>
 <li>
 Ophthalmic Scribe Certification (OSC) certification is preferred, but not required.
 
 
 </li>
 </ul>
 
 
 SYSTEMS AND TECHNOLOGY&nbsp;
 
 &nbsp;
 
 <ul>
 <li>
 Requires proficient keyboarding skills, use of Electronic Medical Record (EMR) and image management system.
 </li>
 <li>
 Proficient in Microsoft Excel, Word, PowerPoint, Outlook.
 </li>
 <li>
 Computer proficiency and ability to quickly learn new applications.
 
 
 </li>
 </ul>
 
 
 PHYSICAL REQUIREMENTS
 
 
 <ul>
 <li>
 This role requires a variety of&nbsp;physical&nbsp;activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25&ndash;50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity&mdash;including color, depth, peripheral vision, and the ability to adjust focus&mdash;is required&nbsp;100% of the time. Occasional driving or climbing may also be necessary.&nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 
 
 
 Perks:
 
 
 <ul>
 <li>
 Full Benefits Package - Medical, Vision, Dental and Life Insurance
 </li>
 <li>
 401k + Employer Matching
 </li>
 <li>
 Paid Time Off and Paid Holidays
 </li>
 <li>
 Paid Maternity Leave
 </li>
 <li>
 Optical Education Reimbursement
 </li>
 <li>
 Competitive Base Pay
 </li>
 </ul>
 
 
 
 
 If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly &ndash; only resumes submitted through this website will be considered.
 
 
 
 
 
 EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
 
</div>

Ophthalmic Scribe - Medical Assistant - Training provided! No weekends, full benefits!

Join EyeCare Partners and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

EyeCare Partners

About Company

Medical Scribe, Ophthalmology - No Experience Needed, Willing to Train!

Patient Relations Specialist

Assistant Office Manager

Patient Coordinator/Medical Receptionist - Full Time, Benefits Offered

Ophthalmic Scribe - Medical Assistant - Training provided! No weekends, full benefits!