Qureos Mentor

FACE FOUNDRIÉ®️

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 About FACE FOUNDRI&Eacute;
 
 
 
 FACE FOUNDRI&Eacute; is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.
 
 
 FACE FOUNDRI&Eacute; specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRI&Eacute; apart is our commitment to delivering innovative and effective cutting-edge services. We&rsquo;ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 56 locations open and is continuing to expand nationwide.
 
 
 FACE FOUNDRI&Eacute; is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.
 
 
 
 Operations
 
 
 
 Job Description:
 
 
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 Demonstrates high standards in customer service
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 Meets financial metrics including: service revenue, average ticket, client count, rebooking, retail revenue
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 Identifies opportunities for growth such as, staffing, scheduling and coaching
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 Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance.
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 Conduct regular performance reviews and provide constructive feedback to enhance team performance.
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 Create and maintain staff schedules to ensure adequate coverage during peak hours.
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 Responsible for store's inventory
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 Helps forecast sales, growth trajectories and expansion plans.
 
 
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 Financial Management
 
 
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 Collaborate with the store owner to develop and manage the salon budget.
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 Monitor and analyze financial reports, identifying opportunities for cost savings and revenue growth.
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 Implement strategies to achieve sales targets and profitability goals.
 
 
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 Client Services
 
 
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 Oversee the delivery of high-quality services and ensure client satisfaction.
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 Address client issues and concerns, providing resolutions in a timely and professional manner.
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 Maintain a positive and welcoming environment for clients and staff.
 
 
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 Training And Hiring
 
 
 
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 Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize steps to achieve those goals. Confident in coaching and mentoring their team
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 Responsible for identifying the professional development needed for each staff member
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 Ensures all technical service and product trainings are attended
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 Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth.
 
 
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 Marketing
 
 
 
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 Work with the store owner to develop and execute marketing strategies to attract new clients and retain existing ones.
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 Coordinate and promote special events, promotions, and collaborations to increase store visibility.
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 Assist with Social Media
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 Assist in requesting marketing materials from corporate via internal portal
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 Join regular calls with owner and corporate to ensure consistency across the system
 
 
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 Job Types: Full-time
 
 
 Availability: Some Nights and Weekends are required
 
 
 Experience: One year of Salon Manager experience is preferred
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Operations Manager

Join FACE FOUNDRIÉ®️ and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

FACE FOUNDRIÉ®️

ABOUT_COMPANY

Operations Manager