Qureos Mentor

FACE FOUNDRIÉ®️

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 Help create, cultivate and promote a fun and energetic environment! TONS of growth potential with this new concept. Asking that only motivated, hard working and positive people apply!
 
 
 Responsible for meeting or exceeding FACE FOUNDRI&Eacute; sales through staff recruiting, productivity development, service promotions and demonstrations. A lead front bar receptionist is responsible for creating an environment that maintains and exceeds standards of excellence in guest services, client retention skills, staff technical proficiency, and professional recommendations.
 
 
 
 Skills
 
 
 
 Your skills, experience and talents as a lead front bar receptionist will be essential to lead by example. As a manager you will perform the following critical functions:
 
 
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 Greets guests in a timely and friendly fashion and ensures guests are comfortable throughout their stay at FACE FOUNDRI&Eacute;.
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 Assist the Manager in scheduling needs, cuts that need to be made throughout the day and assigning team breaks.
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 Assist in training all new hire receptionists to ensure they are fully confident on greeting customers, client comfort while in the space exceptional customer service , how to add enhancements, sell product and close out the service by rebooking.
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 Teach all new and existing front bar receptionists on opening/closing procedures including cleanliness standards and creating, updating and maintaining tasks lists.
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 Assists the Manager with inventory counts, ordering products, Amazon order, receiving in goods and making sure they are organized and stocked at all times.
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 Assists the Manager in holding the team accountable to hitting benchmarks on current programs and initiatives including service sales, product sale, membership goals and rebook. This may be done in weekend contests, checking scorecards, etc.
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 Maintain a high level of clientele email follow up to help understand, educate and retain clients for future visits.
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 Hold the team accountable for maintaining iPad performance and create new ways to elevate the service itself.
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 Responsible for achieving all sales goals.
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 Assists the Manager in ensuring all FACE FOUNDRI&Eacute; standards are being exceeded. This may require 1-3 minute coaching conversations.
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 Responsible for monitoring professional and retail product inventory and supply usage.
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 If requested by the Manager, conduct product, retail and membership training to both front bar receptionists and estheticians.
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 Work with the Manager on implementing ongoing training in store and in the warehouse.
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 Coaching team in providing complimentary drinks to clients, keep on brand with coffee cart and making sure all clients receive chocolate upon check out.
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 Work with the store manager to book one outsource event a month with neighboring businesses.
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 Can identify opportunities for growth within staffing for growth, average ticket and rebooking.
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 Demonstrates high standards for customer service, image standards, and consistently executes FACE FOUNDRI&Eacute; expectations.
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 Meets or exceeds financial metrics including: service revenue, average ticket, guest count, guest retention, rebooking, retail revenue, retention/turnover and contribution goals.
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 Can identify opportunities for growth within staffing for growth, average ticket and rebooking.
 
 
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 Position Requirements
 
 
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 1-2 years of prior leadership experience preferred
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 Must work an average of 30 hours per week
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 Availability to work onsite events (Nights and weekends)
 
 
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 Preferred Requirements
 
 
 
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 1-2 years of salon/spa experience
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 1-2 years of leadership, customer service experience in the salon and spa or retail industry
 
 
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 Job type: Full time (40 hours maximum)
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Lead Front Bar Receptionist

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 About FACE FOUNDRI&Eacute;
 
 
 
 At FACE FOUNDRI&Eacute;, we're not just redefining skincare; we're redefining how you experience it.
 
 
 FACE FOUNDRI&Eacute; is a cutting edge, inclusive facial bar specializing in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRI&Eacute; apart is our commitment to delivering innovative and effective cutting-edge services. We&rsquo;ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 36 locations open and is continuing to expand nationwide.
 
 
 FACE FOUNDRI&Eacute; is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.
 
 
 
 Position Details
 
 
 
 The Franchise Marketing Manager plays a critical role in bridging brand strategy and local execution. This role partners directly with franchisees to drive revenue growth, client acquisition, and brand awareness through effective local marketing planning, execution support, and performance accountability.
 
 
 This position is equal parts strategist, coach, and operator supporting franchisees while ensuring alignment with company marketing standards and business goals.
 
 
 Role Overview
 
 
 The Franchise Marketing Manager is responsible for overseeing franchisee marketing performance across assigned markets. You will guide franchise partners through marketing planning, campaign execution, and performance optimization while ensuring consistency with brand standards.
 
 
 The ideal candidate is highly organized, data-driven, collaborative, and comfortable balancing relationship management with accountability. You understand that successful franchise marketing requires both partnership and structure.
 
 
 Key Responsibilities
 
 
 Franchisee Marketing Support &amp; Accountability
 
 
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 Partner with franchisees to understand business goals, local market dynamics, and growth opportunities.
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 Develop and oversee localized marketing plans aligned with brand strategy and revenue objectives.
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 Provide ongoing coaching and direction to franchisees on marketing execution and priorities.
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 Hold franchise partners accountable to agreed-upon marketing plans, timelines, and performance expectations.
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 Serve as the primary marketing point of contact for assigned franchise locations.
 
 
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 Local Marketing Strategy &amp; Execution
 
 
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 Support franchisees in planning and executing local marketing initiatives including digital, partnerships, events, and community activations.
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 Guide budget allocation and channel strategy to maximize ROI.
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 Assist with grand opening marketing plans and local launch execution.
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 Ensure brand standards and messaging consistency across all franchise marketing efforts.
 
 
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 Performance Tracking &amp; Optimization
 
 
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 Monitor key performance metrics including new clients, campaign performance, lead generation, and local engagement.
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 Analyze results and provide clear, actionable recommendations to improve performance.
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 Identify underperforming markets and implement recovery plans alongside franchise partners.
 
 
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 Training &amp; Enablement
 
 
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 Lead marketing training, workshops, and webinars to improve franchisee marketing knowledge and execution.
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 Create scalable tools, templates, and resources to support franchise success.
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 Educate franchisees on marketing technology platforms, systems, and best practices.
 
 
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 Cross-Functional Collaboration
 
 
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 Partner closely with the brand and national marketing teams to align local initiatives with system-wide campaigns.
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 Provide field feedback to inform national marketing strategy and future initiatives.
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 Support rollout of national promotions and marketing programs across franchise locations.
 
 
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 Qualifications
 
 
 
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 Bachelor&rsquo;s degree in Marketing, Business, or related field preferred.
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 3+ years of marketing experience, preferably within franchise, retail, hospitality, or multi-location environments.
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 Strong understanding of local marketing, digital channels, and campaign execution.
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 Experience managing multiple stakeholders or client relationships.
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 Data-driven mindset with ability to translate insights into action.
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 Excellent communication and relationship-building skills.
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 Strong organizational skills with ability to manage multiple markets and priorities simultaneously.
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 Comfortable balancing coaching with accountability.
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 Familiarity with franchise business models is strongly preferred.
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 Must be willing to work in-office Monday&ndash;Friday.
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 Ability to travel periodically for grand openings and key events.
 
 
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 Benefits
 
 
 
 Health Insurance
 
 
 Paid Time Off (PTO)
 
 
 Short Term Disability
 
 
 401(k)
 
 
 Discount of Services and Products
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Franchise Marketing Manager

Join FACE FOUNDRIÉ®️ and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

FACE FOUNDRIÉ®️

About Company

Lead Front Bar Receptionist

Franchise Marketing Manager