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Facility Operation Services

Dispatch Analyst (Daytime, Swing and Overnights, Entry-Level)Company: FOS Monitoring Services Location: On-site (in-person) Job Type: Full-time (40-48 hours/week) Schedule: TBD- Possible nights and or weekend work Pay: $20/hour (probationary 90 days)Performance-based increases available post-probation Experience Level: Entry-Level Encouraged Applicants: Veterans, Former Law EnforcementAbout FOSFOS (Facility Operations Services) is a leader in real-time security monitoring for commercial properties across the United States. We're a mission-driven company focused on proactive threat detection and rapid incident response. As our operations grow, we are seeking detail-oriented, team-first individuals to join our overnight incident coordination team.Role OverviewAs a Dispatch Analyst, you will play a vital role in real-time surveillance and crisis response. Working alongside a large, experienced team of remote Monitoring Analysts, you&rsquo;ll observe security feeds, assess threats, and coordinate rapid responses by dispatching field personnel or emergency services when criminal activity is detected.This is critical position within a high-stakes virtual control room environment. You will be expected to handle live incidents with clarity, calmness, and quick decision-making &mdash; all while maintaining detailed logs and communication streams.Key Responsibilities<ul><li>Monitor live video feeds from commercial property surveillance systems.</li><li>Assess real-time criminal and suspicious activity with a strong attention to detail.</li><li>Dispatch appropriate field personnel and emergency services when incidents arise.</li><li>Coordinate with analysts and security teams to ensure accurate situational</li><li>Maintain communication logs, incident reports, and status updates using internal systems.</li><li>Follow protocols and escalate issues based on company and legal procedures.</li></ul>Qualifications<ul><li>High school diploma or equivalent (required).</li><li>Must be able to obtain a FAA Part 107 Commercial Drone Pilot License (within first 6-9 months &mdash; company training provided).</li><li>Comfortable working overnight shifts, independently and as part of a team.</li><li>Strong decision-making and communication skills under pressure.</li><li>Computer proficient; able to quickly learn new monitoring and dispatch platforms.</li><li>Prior military, law enforcement, or security background is a plus.</li></ul>Training &amp; Schedule<ul><li>Training Provided: On-the-job training occurs during business hours (Central Time). PART 107 Drone operator license training after 6 months.</li><li>Work Schedule Post Training: TBD. Must have availability to work daytime, evenings, overnights and weekends if needed.</li></ul>What We Offer<ul><li>Competitive entry-level pay with structured reviews.</li><li>Company-supported drone licensing.</li><li>Growth potential within a fast-scaling operations team.</li><li>A mission-driven, high-performance environment.</li><li>Opportunities for former service professionals to apply their experience in a meaningful way.</li></ul>Job Type: Full-timePay: From $20.00 per hourBenefits:<ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Shift availability:<ul><li>Day Shift (Required)</li><li>Night Shift (Required)</li><li>Overnight Shift (Required)</li></ul>Ability to Commute:<ul><li>Saint Michael, MN 55376 (Required)</li></ul>Ability to Relocate:<ul><li>Saint Michael, MN 55376: Relocate before starting work (Required)</li></ul>Work Location: In person

Dispatch Analyst

Join Facility Operation Services and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Facility Operation Services

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Dispatch Analyst