Qureos Mentor

Fae Beauty

Location: Mumbai Experience: 1 year Type: Full-time, In PersonPosition Overview:We&rsquo;re looking for a Junior Customer Service Executive who can turn conversations into connections, and queries into happy, loyal customers. If you&rsquo;re empathetic, solutions-driven, and excited to build meaningful relationships with our community, this role is for you.What You&rsquo;ll Do:&#9679; Be the first touchpoint: Respond to customer queries across email, phone, chat, and social media within our defined response times. &#9679; Resolve with care: Provide clear, accurate, and empathetic solutions to customer issues, ensuring resolutions are timely and effective. &#9679; Close the loop: Identify recurring issues and share insights with operations, logistics, and product teams to help us get better every day. &#9679; Own your numbers: Track and update records accurately to keep data reliable. &#9679; Collaborate deeply: Work closely with logistics, ops &amp; product to ensure smooth deliveries and proactive communication with customers.What We&rsquo;re Looking For:&#9679; 1 year of customer service or client servicing experience (D2C, e-commerce is a plus). &#9679; Strong communication skills in English &#9679; A problem-solver with patience, empathy, and a customer-first mindset. &#9679; Highly organized &#9679; Comfort with Excel. &#9679; Ability to juggle multiple conversations while keeping quality high. &#9679; Based in Mumbai and available to work full-time from our office.Job Types: Full-time, PermanentBenefits:<ul><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>How many years of relevant experience do you have?</li><li>What is your current CTC? </li><li>What is your expected CTC? </li></ul>Location:<ul><li>Mumbai, Maharashtra (Required)</li></ul>Work Location: In person

Junior Customer Service Executive

Job Title: Accounts Manager Location: Lower Parel, Mumbai (On-site) Experience Required: 4-6 years Industry: Beauty / FMCG / D2C preferredAbout Fae Beauty: FAE (Free And Equal) Beauty is an unapologetically inclusive, beauty brand based in Mumbai. We&rsquo;re building high-performance, skincare-first cosmetics designed to celebrate all skin tones, identities, and expressions. As we scale rapidly across D2C,ecomm and quick commerce, we&rsquo;re looking for a strong accounts manager to help us build a financially robust and future-ready business.Role Overview: We are seeking a sharp, proactive Accounts Manager who will take ownership of end-to-end accounting functions. This role is central to ensuring the financial health of the organization&mdash;managing day-to-day operations, enabling strategic decisions through data, and building financial discipline across the company.Key Responsibilities: Core Finance &amp; Accounting<ul><li>Lead and manage Accounts Receivable (AR) and Accounts Payable (AP) cycles efficiently</li><li>Oversee bank reconciliations, vendor payments, and receivables follow-ups</li><li>Ensure monthly book closures, and reconciliations are done in a timely and accurate manner</li></ul>Cash Flow &amp; Working Capital<ul><li>Monitor and manage cash flow to ensure adequate liquidity for business operations</li><li>Create short-term and long-term cash flow forecasts</li><li>Optimize working capital cycles across inventory, receivables, and payables</li></ul>MIS, P&amp;L &amp; Strategic Insights<ul><li>Prepare and present monthly MIS reports, dashboards, and key financial metrics</li><li>Own and analyze Profit &amp; Loss (P&amp;L) statements, balance sheet, and financial ratios</li><li>Identify cost-saving opportunities and recommend strategic improvements to the leadership</li></ul>Budgeting &amp; Projections<ul><li>Support annual and quarterly budgeting exercises and financial modeling</li><li>Prepare revenue forecasts, scenario planning, and strategic financial projections</li></ul>Compliance &amp; Statutory<ul><li>Oversee statutory filings, TDS, GST, ROC, and income tax compliances</li><li>Liaise with auditors for annual audits, tax assessments, and internal controls</li><li>Ensure the company remains compliant with all regulatory requirements</li></ul>Stakeholder Management &amp; Negotiation<ul><li>Lead commercial negotiations with vendors, agencies, distributors, and partners</li><li>Coordinate with external consultants, CA firms, and banking partners</li></ul>Other Responsibilities<ul><li>Implement and upgrade financial controls, SOPs, and policies</li><li>Assist in fundraising, due diligence, and investor reporting as needed</li><li>Support cross-functional teams (sales, ops, marketing) with financial insights</li></ul>Who You Are<ul><li>4+ years of experience, preferably in a D2C, consumer brand, or startup environment</li><li>Strong understanding of accounting principles, Indian taxation, and statutory norms</li><li>Advanced Excel, Tally, and familiarity with ERP systems</li><li>Highly organized, analytical, and detail-oriented with strong business acumen</li><li>Excellent communication skills; able to work closely with founders and cross-functional teams</li><li>Comfortable in a fast-paced, dynamic, and growth-focused startup environment</li></ul>Why Join Us?<ul><li>High-impact role with direct access to decision-makers</li><li>Opportunity to lead the accounts function at a breakout beauty brand</li><li>A work culture that values creativity, ownership, and integrity</li><li>Fast-growing startup with massive headroom for learning and leadership</li></ul>Job Types: Full-time, PermanentBenefits:<ul><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>How many years of relevant experience do you have? </li><li>What is your current CTC?</li><li>What is your expected CTC?</li></ul>Location:<ul><li>Mumbai, Maharashtra (Required)</li></ul>Work Location: In person

Accounts Manager

Join Fae Beauty and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Fae Beauty

ABOUT_COMPANY

Junior Customer Service Executive

Accounts Manager