Qureos Mentor

Faena

<div>Company Description 
The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life&mdash;through bold ideas, meaningful collaboration, and a deep sense of purpose. 
 
As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter&mdash;visionary in spirit, exceptional in execution. We&rsquo;re building more than a hotel; we&rsquo;re shaping a world of beauty, wonder, and connection. If you&rsquo;re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life. 
Job Description 
As Hygiene Manager, you will be the guardian of the hotel&rsquo;s food safety culture, ensuring every kitchen, restaurant, bar, and heart-of-house operation reflects the highest international standards while remaining fully compliant with Saudi Arabian regulations. You will lead HACCP implementation, champion sanitation excellence, and partner closely with Culinary, Stewarding, Engineering, and Food &amp; Beverage teams to create a safe, compliant, and world-class environment for guests and colleagues alike.
Key Responsibilities<ul><li>
Lead and oversee all food safety, hygiene, sanitation, and HACCP programs across the hotel.</li><li>
Ensure full compliance with Saudi Food &amp; Drug Authority (SFDA), Municipality, Ministry of Health, and company food safety standards.</li><li>
Develop, implement, and continuously improve HACCP procedures, policies, and monitoring systems across all F&amp;B outlets and kitchens.</li><li>
Conduct regular hygiene inspections, internal audits, and risk assessments across front-of-house, back-of-house, stewarding, receiving, storage, and accommodation food areas.</li><li>
Monitor all Critical Control Points (CCPs) and ensure corrective actions are documented, implemented, and followed through effectively.</li><li>
Lead food safety investigations relating to guest complaints, hygiene incidents, contamination risks, or non-conformities.</li><li>
Maintain accurate records of temperature logs, cleaning schedules, pest control reports, chemical usage, audit findings, and training documentation.</li><li>
Partner closely with Executive Chefs, Restaurant Managers, Stewarding, and Purchasing teams to ensure safe food handling and storage practices are consistently followed.</li><li>
Manage supplier hygiene compliance through documentation reviews, audits, and quality assurance checks.</li><li>
Coordinate and facilitate hygiene and food safety training programs for all colleagues, ensuring awareness and compliance at every level.</li><li>
Ensure all kitchens, restaurants, bars, and storage facilities maintain the highest sanitation and cleanliness standards at all times.</li><li>
Oversee pest control programs and collaborate with external contractors to maintain a safe and hygienic environment.</li><li>
Prepare for and support all government inspections, third-party audits, and brand compliance assessments.</li><li>
Deliver monthly hygiene performance reports, trend analysis, and improvement action plans to hotel leadership.</li><li>
Foster a culture of accountability, operational discipline, and continuous improvement where hygiene excellence becomes part of the Faena experience.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Food Science, Microbiology, Environmental Health, Hospitality Management, or a related field is highly advantageous.</li><li>
HACCP Certification Level 3 or 4 required; additional certifications in ISO 22000, FSSC 22000, NEBOSH, or food safety systems are highly desirable.</li><li>
Minimum 5 years of experience in a Hygiene Manager, HACCP Manager, or Food Safety leadership role within luxury hospitality, resorts, or high-end restaurants.</li><li>
Strong knowledge of Saudi Arabian food safety regulations, SFDA requirements, Municipality standards, and international hygiene practices.</li><li>
Proven experience leading audits, inspections, compliance programs, and operational trainings.</li><li>
Strong leadership and team development skills with the ability to influence operational teams across multiple departments.</li><li>
Excellent attention to detail, organizational ability, and analytical problem-solving skills.</li><li>
Ability to work in a fast-paced luxury hospitality environment while maintaining exceptional operational standards.</li><li>
Strong communication and reporting skills in English; Arabic language skills are an advantage.</li><li>
Proficiency in Microsoft Office and digital compliance/audit management systems.</li><li>
Ability to maintain confidentiality, professionalism, and composure under pressure.</li></ul></div>

Hygiene Manager (Saudi National)

<div>Company Description 
The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life&mdash;through bold ideas, meaningful collaboration, and a deep sense of purpose. 
 
As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter&mdash;visionary in spirit, exceptional in execution. We&rsquo;re building more than a hotel; we&rsquo;re shaping a world of beauty, wonder, and connection. If you&rsquo;re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life. 
Job Description 
At FAENA The Red Sea, every conversation is an experience. As a Guest Experience Agent (Telephones), you will serve as the voice of the resort, creating seamless, personalized, and intuitive communication that reflects the elegance, energy, and theatrical spirit of the FAENA brand.
Acting as the central communication hub of the resort, you will ensure all guest interactions are handled with warmth, precision, discretion, and Forbes-level luxury service standards. From coordinating guest requests to supporting operational flow across departments, you will play a vital role in shaping unforgettable guest journeys through exceptional communication and service excellence.
Key Responsibilities<ul><li>
Act as the primary communication link for all internal and external resort calls, ensuring prompt, professional, and polished service at all times</li><li>
Answer calls within Forbes luxury service standards using refined and personalized communication etiquette</li><li>
Handle all guest interactions with warmth, discretion, professionalism, and attention to detail</li><li>
Maintain complete confidentiality of guest information, room numbers, VIP details, and sensitive communications</li><li>
Accurately process and transfer calls while minimizing delays and ensuring seamless communication flow</li><li>
Record and communicate guest requests, complaints, defects, and follow-up actions clearly and efficiently</li><li>
Coordinate closely with Front Office, Butler, Concierge, Housekeeping, Engineering, and other operational departments to ensure seamless guest experience delivery</li><li>
Manage wake-up calls, emergency calls, and priority guest requests with urgency and strict adherence to procedures</li><li>
Maintain full awareness of daily resort operations including VIP arrivals, group movements, events, and operational updates</li><li>
Promote resort facilities, services, dining venues, and experiences confidently when responding to guest inquiries</li><li>
Support reservation and guest service functions when required, including handling in-house inquiries and operational coordination</li><li>
Ensure all communication reflects Forbes 5-star standards and the elevated luxury positioning of FAENA The Red Sea</li><li>
Maintain accurate communication logs and operational records within resort systems</li><li>
Assist with guest profile updates and preferences within operational platforms including Opera and related systems</li><li>
Identify opportunities to enhance the guest experience and support revenue generation through personalized recommendations and upselling</li><li>
Handle guest concerns professionally, ensuring timely resolution, follow-up, and escalation where required</li><li>
Support onboarding and operational training for new team members when required</li><li>
Maintain exceptional grooming, professionalism, and presentation standards in line with the FAENA brand</li><li>
Ensure compliance with all health, safety, fire, emergency, and security procedures</li><li>
Report suspicious activity, fraud attempts, incidents, or operational concerns immediately to leadership</li><li>
Participate actively in departmental meetings, training sessions, Forbes preparation activities, and quality assurance initiatives</li><li>
Carry out any additional duties required to support operational excellence and unforgettable guest experiences</li></ul> 

Qualifications 
<ul><li>
Minimum 1 year of experience in Front Office, Operator, Guest Relations, or a similar guest-facing role within a luxury hotel or resort environment</li><li>
Previous experience in a Forbes 5-star or lifestyle luxury hospitality environment preferred</li><li>
High school diploma required; hospitality-related education or certifications preferred</li><li>
Strong verbal communication skills with excellent telephone etiquette and interpersonal abilities</li><li>
Professional, confident, and composed demeanor with exceptional attention to detail</li><li>
Ability to remain calm and solution-oriented in a fast-paced luxury environment</li><li>
Strong organizational and multitasking skills with the ability to prioritize effectively</li><li>
Experience working with hotel systems such as Opera and other guest service platforms preferred</li><li>
Excellent command of English; additional languages are considered an advantage</li><li>
Demonstrates authenticity, warmth, charisma, and an engaging personality aligned with the FAENA culture</li><li>
Passion for luxury hospitality, personalized service, and creating memorable guest experiences</li><li>
Ability to maintain discretion and confidentiality with guest and operational information</li><li>
Energetic, proactive, and motivated with a collaborative team-oriented mindset</li><li>
Strong understanding of luxury service standards, communication excellence, and guest engagement principles</li></ul></div>

Guest Experience Agent - Telephones (Saudi National)

<div>Company Description 
The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life&mdash;through bold ideas, meaningful collaboration, and a deep sense of purpose. 
 
As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter&mdash;visionary in spirit, exceptional in execution. We&rsquo;re building more than a hotel; we&rsquo;re shaping a world of beauty, wonder, and connection. If you&rsquo;re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life. 
Job Description 
The Quality Manager at FAENA Red Sea is responsible for overseeing the development, implementation, and continuous improvement of quality standards across all departments of the property. This role plays a key part in ensuring a consistently exceptional guest experience that reflects FAENA&rsquo;s signature of excellence and attention to detail.
Working closely with department heads and leadership, the Quality Manager supports operational teams by embedding a culture of excellence, accountability, and innovation&mdash;driving service consistency, compliance, and guest satisfaction.
Key Responsibilities
Quality Assurance &amp; Compliance<ul><li>
Design, implement, and monitor property-wide quality assurance programs, SOPs, and service standards.</li><li>
Conduct regular audits and inspections across all operational areas to ensure compliance with brand, health, safety, and regulatory standards.</li><li>
Track and report on KPIs related to guest satisfaction, service delivery, and operational consistency.</li></ul>
Guest Experience &amp; Service Excellence<ul><li>
Analyze guest feedback (e.g., TrustYou, Forbes, direct guest reviews) to identify trends and areas for improvement.</li><li>
Lead root-cause analysis of service failures and collaborate with departments on corrective actions and guest recovery plans.</li><li>
Champion a proactive guest-centric culture and partner with frontline leaders to deliver &ldquo;wow&rdquo; moments.</li></ul>
Training &amp; Development<ul><li>
Support People &amp; Culture in developing service training programs tied to guest feedback, Forbes standards, and brand pillars.</li><li>
Conduct quality-focused training sessions to reinforce standards and empower staff in delivering personalized luxury experiences.</li><li>
Coach and mentor departmental trainers and supervisors on service quality best practices.</li></ul>
Performance Monitoring &amp; Reporting<ul><li>
Maintain a centralized dashboard of quality metrics, feedback channels, and audit results.</li><li>
Present regular quality performance reviews to the leadership team, highlighting wins, risks, and areas for improvement.</li><li>
Collaborate with IT and systems teams to optimize data collection, feedback loops, and reporting processes.</li></ul>
Continuous Improvement &amp; Innovation<ul><li>
Lead cross-functional initiatives to elevate service standards and operational efficiency.</li><li>
Keep abreast of industry best practices and apply relevant innovations to enhance the FAENA guest journey.</li><li>
Facilitate brainstorming sessions and quality improvement projects with various departments.</li></ul> 
Qualifications 
<ul><li>
Proven experience (minimum 5&ndash;7 years) in Quality Management, Guest Experience, or Operational Excellence, ideally within the luxury hospitality sector.</li><li>
Strong knowledge of international service and quality standards, including LQA, Forbes, ISO, and HACCP.</li><li>
Demonstrated ability to analyze guest feedback, performance data, and audit results to drive continuous service improvement.</li><li>
Exceptional attention to detail, critical thinking, and problem-solving skills, with a focus on service consistency and operational compliance.</li><li>
Strong interpersonal and communication skills, with a collaborative leadership style that builds trust and engagement across all levels.</li><li>
Experience working with guest feedback and audit platforms (e.g., Medallia, TrustYou), and familiarity with performance measurement tools and dashboards.</li><li>
Culturally aware and emotionally intelligent, with a high degree of discretion and professionalism in guest and team interactions.</li><li>
Deep understanding of luxury service expectations, brand standards, and the delivery of personalized guest experiences.</li><li>
Ability to thrive in a high-paced, evolving environment, managing priorities while maintaining a focus on quality and excellence.</li><li>
Solid understanding of local health, safety, and compliance regulations, ensuring strict adherence to all legal and operational requirements.</li></ul></div>

Quality Manager

<div>Company Description 
The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life&mdash;through bold ideas, meaningful collaboration, and a deep sense of purpose. 
 
As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter&mdash;visionary in spirit, exceptional in execution. We&rsquo;re building more than a hotel; we&rsquo;re shaping a world of beauty, wonder, and connection. If you&rsquo;re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life. 
Job Description 
At FAENA The Red Sea, every arrival sets the tone for something extraordinary. As a Guest Experience Agent, you are the first point of connection and the lasting impression&mdash;bringing the brand to life through intuitive service, genuine warmth, and attention to detail. Acting as a key liaison between guests and the resort, you ensure every interaction is seamless, personalized, and delivered with precision. From check-in to departure, you anticipate needs, resolve requests with confidence, and create a sense of belonging that transforms each stay into a memorable experience.
Key Responsibilities<ul><li>
Deliver exceptional front office service aligned with Forbes standards and luxury hospitality expectations</li><li>
Manage guest arrivals and departures efficiently, ensuring a smooth and welcoming experience</li><li>
Maintain full awareness of daily resort operations, including VIP arrivals, events, and occupancy</li><li>
Build strong guest relationships through recognition, personalization, and preference tracking</li><li>
Respond to guest inquiries, requests, and concerns promptly and professionally</li><li>
Act as a liaison between Front Office, Concierge, Butler, Housekeeping, and Engineering teams</li><li>
Support concierge services including reservations, guest information, and special requests</li><li>
Handle guest accounts, payments, and cashiering responsibilities with accuracy</li><li>
Maintain and update guest profiles using Opera and other systems</li><li>
Assist with luggage handling and airport transfers coordination when required</li><li>
Promote resort facilities, services, and experiences, identifying upselling opportunities</li><li>
Follow daily shift checklists and ensure accurate handovers between shifts</li><li>
Support operational coverage across Front Office and Butler services when required</li><li>
Ensure compliance with health, safety, and security procedures at all times</li></ul> 

Qualifications 
<ul><li>
Minimum 1 year experience in Front Office or Guest Relations within a luxury hotel or resort</li><li>
Diploma or degree in Hospitality Management or related field preferred</li><li>
Strong understanding of luxury service standards (Forbes or similar)</li><li>
Excellent communication and interpersonal skills with a guest-first mindset</li><li>
Professional, polished, and confident in guest-facing environments</li><li>
Strong problem-solving skills with the ability to think on your feet</li><li>
Highly organized with attention to detail and accuracy</li><li>
Experience with Opera or similar hotel management systems is an advantage</li><li>
Energetic, adaptable, and able to thrive in a fast-paced environment</li><li>
Discreet, trustworthy, and able to handle sensitive guest information</li><li>
Passion for hospitality and creating exceptional guest experiences</li><li>
Must speak fluent English and Arabic</li></ul></div>

Guest Experience Agent (Saudi National)

<div>Company Description 
The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life&mdash;through bold ideas, meaningful collaboration, and a deep sense of purpose. 
 
As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter&mdash;visionary in spirit, exceptional in execution. We&rsquo;re building more than a hotel; we&rsquo;re shaping a world of beauty, wonder, and connection. If you&rsquo;re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life. 
Job Description 
At FAENA The Red Sea, people are at the heart of everything we create. As a People &amp; Culture Coordinator, you play a pivotal role in shaping meaningful colleague experiences across the entire lifecycle&mdash;from the first interaction to ongoing engagement. Supporting the People &amp; Culture team, this role ensures seamless administration, thoughtful coordination, and a human-centered approach to every process. Blending precision with warmth, you help bring the FAENA philosophy to life&mdash;fostering a workplace culture that is as inspiring, connected, and exceptional as the guest experiences we deliver.
Key Responsibilities<ul><li>
Support daily People &amp; Culture operations, ensuring all administrative processes are accurate, timely, and confidential</li><li>
Coordinate onboarding processes, creating a seamless and welcoming experience for new colleagues</li><li>
Prepare employment documentation including offers, contracts, letters, and certificates in line with policies</li><li>
Maintain organized and up-to-date colleague records and HR systems with strict attention to data integrity</li><li>
Assist with recruitment coordination including interview scheduling, assessments, and candidate communication</li><li>
Support employee engagement initiatives, events, and programs that reflect FAENA&rsquo;s culture and values</li><li>
Assist with training sessions, track attendance, and support learning and development activities</li><li>
Liaise with Government Relations to ensure visa, Iqama, and compliance documentation is accurate and complete</li><li>
Monitor attendance, leave, and overtime records, supporting payroll preparation</li><li>
Assist in preparing monthly reports, HR metrics, and dashboards for leadership review</li><li>
Support colleague housing and logistics coordination in partnership with relevant teams</li><li>
Prepare and manage internal communications including announcements and newsletters</li><li>
Assist with exit processes and end-of-service procedures in line with local labor laws</li><li>
Maintain a welcoming and professional People &amp; Culture office environment</li><li>
Uphold confidentiality, professionalism, and a high level of emotional intelligence in all colleague interactions</li></ul> 

Qualifications 
<ul><li>
1&ndash;3 years&rsquo; experience in Human Resources, People &amp; Culture, or administrative roles within hospitality or a similar environment</li><li>
Diploma or degree in Human Resources, Business Administration, or a related field preferred</li><li>
Strong organizational and multitasking skills with high attention to detail</li><li>
Excellent communication and interpersonal skills with a people-first mindset</li><li>
Ability to handle confidential information with discretion and professionalism</li><li>
Familiarity with HR systems and Microsoft Office (Excel, Word, PowerPoint)</li><li>
Understanding of Saudi labor law and HR processes is an advantage</li><li>
Proactive, adaptable, and solutions-oriented approach</li><li>
Comfortable working in a fast-paced, multicultural environment</li><li>
Passion for people, culture, and creating meaningful workplace experiences</li></ul></div>

People and Culture Coordinator (Saudi National)

<div>Company Description 
The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life&mdash;through bold ideas, meaningful collaboration, and a deep sense of purpose. 
 
As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter&mdash;visionary in spirit, exceptional in execution. We&rsquo;re building more than a hotel; we&rsquo;re shaping a world of beauty, wonder, and connection. If you&rsquo;re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life. 
Job Description 
As Training Manager, you will be the curator of knowledge and growth at Faena Red Sea. You will design and deliver immersive training programs that bring the Faena philosophy to life, blending service excellence, cultural storytelling, and innovative learning practices. This role goes beyond traditional training &mdash; it is about shaping experiences that inspire our teams to perform at their highest level and express the Faena spirit in every interaction.<ul><li>
Define and lead a bold, property-specific training strategy that aligns with Faena&rsquo;s long-term vision, brand DNA, and cultural nuances of Saudi Arabia.</li><li>
Partner with executives and department leaders to transform organizational goals into dynamic learning priorities.</li><li>
Curate and deliver a portfolio of training programs, from service rituals and brand storytelling to technical, compliance, and leadership development.</li><li>
Build immersive learning journeys for all stages of the employee lifecycle &mdash; onboarding to leadership &mdash; using workshops, simulations, coaching, and digital tools.</li><li>
Infuse creativity and innovation into every learning experience, drawing inspiration from the worlds of art, theater, and hospitality.</li><li>
Collaborate with People &amp; Culture and Department Heads to identify and develop high-potential talent, supporting career pathways and succession planning.</li><li>
Equip leaders with coaching tools and resources to embed development into daily operations.</li><li>
Leverage LMS platforms and digital learning solutions to ensure accessibility and scalability.</li><li>
Measure impact through engagement metrics, feedback, performance KPIs, and evolving talent needs.</li><li>
Ensure all training complies with local labor laws, Saudization requirements, health &amp; safety mandates, and Faena&rsquo;s global standards.</li><li>
Serve as guardian of the Faena voice within learning &mdash; ensuring every training moment reflects our unique philosophy.</li></ul> 

Qualifications 
<ul><li>
Minimum 3 years of progressive experience in Learning &amp; Development or Training within luxury hospitality, lifestyle, or creative industries is highly regarded.</li><li>
Bachelor&rsquo;s degree in Human Resources, Education, Hospitality, Organizational Psychology, or related field is advantageous.</li><li>
Expertise in instructional design, adult learning principles, and modern methodologies.</li><li>
Proficiency with LMS platforms and digital authoring tools (e.g., Articulate, Adobe, Canva).</li><li>
Fluent in English; Arabic proficiency strongly preferred.</li><li>
A visionary mindset with the ability to merge operational excellence with artistic expression.</li></ul></div>

Training Manager

<div>Company Description 
About Faena
Faena creates cultural epicenters&mdash;living stages where art, design, and warm, attentive hospitality convene to craft a feast for the senses. We are a Cultural Embassy that invites guests to seek the extraordinary, shaping worlds that feel profoundly personal, welcoming, and alive.
&ldquo;At Wadi Safar, we are shaping a new world where art, architecture, and nature live in harmony. Guided by a shared respect for culture and craft, this collaboration with Diriyah Company reflects our belief that beauty can elevate everyday life and inspire a new way of living.&rdquo;
&mdash; Alan Faena 
Job Description 
The Role
As Director of People &amp; Culture, you will be the guardian of Faena&rsquo;s soul on property&mdash;shaping a workplace where purpose, artistry, and performance coexist. You will lead the people strategy through pre-opening and beyond, ensuring that every colleague experience reflects Faena&rsquo;s values while honoring Saudi culture, community, and national priorities.
As a Saudi National, you will play a critical role in localization, talent development, and stakeholder engagement&mdash;bridging global brand culture with local identity and regulatory excellence.
What You Will Create
Culture &amp; Employee Experience<ul><li>
Build and embed a distinctive People &amp; Culture strategy that translates Faena&rsquo;s ethos into daily rituals, behaviors, and ways of working.</li><li>
Design onboarding, storytelling, and engagement moments that turn standards into lived experiences.</li><li>
Foster an inclusive, respectful, and inspiring workplace where colleagues feel seen, valued, and proud.</li></ul>
Pre-Opening &amp; Talent Build<ul><li>
Lead full-cycle recruitment for pre-opening, attracting diverse and exceptional talent with a strong focus on Saudi nationals.</li><li>
Partner with leadership to design workforce plans, organizational structures, and succession pathways.</li><li>
Oversee pre-opening training frameworks, culture immersion, and leadership readiness.</li></ul>
Saudi Localization &amp; Compliance<ul><li>
Champion Saudization and national talent development in line with Vision 2030 and local regulations.</li><li>
Ensure full compliance with Saudi labor law, GOSI, Mudad, Qiwa, and all related regulatory requirements.</li><li>
Act as a trusted liaison with government entities and external partners.</li></ul>
Learning, Development &amp; Performance<ul><li>
Create learning journeys that develop both craft and character&mdash;leadership capability, service excellence, and technical mastery.</li><li>
Implement performance management frameworks that are fair, transparent, and growth-oriented.</li><li>
Coach leaders to lead with empathy, accountability, and presence.</li></ul>
Governance, Wellbeing &amp; Trust<ul><li>
Oversee employee relations, engagement, wellbeing, and grievance processes with discretion and care.</li><li>
Drive ethical standards, data integrity, and people analytics to support informed decision-making.</li><li>
Build credibility and trust with ownership, leadership, and colleagues at every level.</li></ul> 
Qualifications 
Who You Are<ul><li>
A Saudi National with strong cultural fluency and a deep understanding of the Saudi labor environment.</li><li>
A senior People &amp; Culture / Human Resources leader from luxury hospitality or a similarly service-led industry.</li><li>
Experienced in pre-opening or transformational environments, with the ability to build structure and soul simultaneously.</li><li>
A culture carrier and trusted advisor&mdash;confident, empathetic, and principled.</li><li>
Fluent in Arabic and English, with the ability to engage effectively across teams, leadership, and external stakeholders.</li></ul> 
Additional Information 
What&rsquo;s in it for you...<ul><li>
Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul></div>

Director, People & Culture (Saudi National)

Join Faena and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.