Qureos Mentor

Faherty Brand

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 Is this job for you?
 
 
 
 We are seeking a detail-oriented E-commerce Operations Associate to serve as the operational backbone of our digital commerce platform. This role is critical to maintaining seamless day-to-day operations, ensuring data integrity, and supporting scalable growth through systematic execution. The ideal candidate will be laser-focused on details, process-driven, and experienced with Shopify operations.
 
 
 
 What you&rsquo;ll do:
 
 
 
 
 Product Data Management and Catalog Integrity
 
 
 
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 Execute bulk product data updates, imports, and maintenance within Shopify ensuring accuracy across SKUs, pricing, inventory levels, and product attributes
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 Maintain product catalog integrity through systematic auditing of descriptions, images, tags, collections, and metafields
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 Own uploading of product copy and imagery assets for all new product launches
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 Manage product tagging and metadata for comprehensive product organization
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 Manage E-Swatch editing for all products to ensure accurate color representation
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 Execute product activations (go-lives) and deactivations based on merchandising and planning requirements
 
 
 
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 Site Operations and Cross-Functional Support
 
 
 
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 Serve as primary Site Operations contact, fielding all requests from cross-functional partners related to Product Detail Pages (PDPs) including naming, pricing, copy, and imagery
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 Coordinate PDP carousel image ordering for optimal product presentation
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 Quality assurance of site experience and newly launched product pages
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 Manage pre-order inventory processes and coordination
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 Provide marketing support regarding inventory levels and on-site product availability
 
 
 
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 Promotional Management
 
 
 
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 Execute promotional campaigns by setting up discount codes, managing product visibility, and coordinating collection updates
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 Manage markdown processes for both online and store channels through Shopify and NetSuite systems
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 Oversee Final Sale status management and conduct audits for all items 50% off or more
 
 
 
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 Process Management and Reporting
 
 
 
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 Document and refine operational processes to reduce errors and improve efficiency across product management workflows
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 Track and report Product Go-Live status in PDP Tracker system to generate weekly site season status reporting
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 Manage due dates and completion tracking for Mens, Womens, and Non-Apparel PDP trackers cross-functionally
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 Collaborate with merchandising and marketing teams to implement product categorization
 
 
 
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 Business Impact
 
 
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 Reduces operational errors and customer complaints through meticulous attention to product data accuracy and consistency
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 Enables faster time-to-market for new products and promotions through streamlined processes and bulk operation capabilities
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 Supports revenue growth by maintaining clean, searchable product catalogs that improve customer experience and conversion rates
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 Drives operational efficiency through process documentation and systematic workflow improvements
 
 
 
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 What you&rsquo;ll have:
 
 
 
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 1-3 years of e-commerce operations experience
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 Experience with apparel/fashion retail strongly preferred
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 Proven track record of managing product catalogs and inventory systems
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 Experience with promotional campaign execution and markdown processes
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 Shopify experience required - demonstrated proficiency with Shopify admin, bulk operations, and product management
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 Strong proficiency in Excel/Google Sheets for data manipulation and reporting
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 Experience with e-commerce platforms and inventory management systems
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 Familiarity with NetSuite or similar ERP systems preferred
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 Exceptional attention to detail - ability to maintain accuracy across thousands of SKUs and data points
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 Process-oriented mindset - strong adherence to SOPs and systematic approaches to work
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 Data management expertise - comfortable working with large datasets and performing bulk operations
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 Quality assurance focus - systematic approach to reviewing and validating work
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 Cross-functional collaboration - ability to work effectively with merchandising, marketing, and planning teams
 
 
 
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 We aim to pay competitively for our size and industry. The base salary range for this position is
 
 
 
 $70,000 - $80000
 
 USD, but we will consider location, skill level and experience to determine the final offer.
 
 
 
 
 Why us you ask!
 
 
 
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 Health benefits
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 401(K) Plan with company match
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 Incentives Program
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 Commuter Options/Benefits
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 Generous employee discount
 
 
 
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 If you are a California resident, please review the additional privacy disclosures available in our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA") in our Notice to California Residents.
 
 
 
 A bit about us:
 
 
 
 Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites that will bring you joy to wear.
 
 
 We feel a deep responsibility to do things differently: to promise comfort without compromising quality. To hold ourselves to a higher standard with a lower environmental impact. To leave the world a better place than we found it.
 
 
 We recognize the impact the fashion industry has on the world, and we&rsquo;re dedicated to learning how to be better stewards of the planet. We believe the power of conversation and connection can make real change, and we&rsquo;re committed to supporting people and organizations doing work that we believe in.
 
 
 Our passionate leadership team comes from different backgrounds but share a singular goal: to deliver on our promise of comfort and craftsmanship. To work side-by-side in a collaborative, energetic, and creative environment every day, like the family we are.
 
 
 We welcome everyone &mdash; and we mean everyone. We believe a diversity of viewpoints, experiences, and backgrounds only serve to make our team stronger, which is why we strongly encourage those from historically and systemically marginalized communities to apply: BIPOC, women, and people in the LGBTQIA+ community, to name a few. We strive to lead consciously, bravely, and inclusively &mdash; and to reflect those values in our work. Employees should embody the five core values of the Faherty team:
 
 
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 Always Innovate, constantly seeking creative ways to improve and drive forward.
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 Bring Day One passion, energy, and grit to every challenge, iterating relentlessly to exceed expectations.
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 Move forward as one with a shared purpose, All Together, fostering inclusivity and collaboration across teams.
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 Harness the Power of Positivity, even when things get tough we&rsquo;re leading with optimism and resilience in every interaction with our team, customers, and communities.
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 Deliver with a Timeless focus, ensuring quality and long-term impact in all efforts.
 
 
 
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 Remain compassionate. Stay focused. Seek joy. Let&rsquo;s make the world a better place!
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E-commerce Operations Associate

Join Faherty Brand and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Faherty Brand

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E-commerce Operations Associate