Qureos Mentor

Fairfield University

<div><div>Job Description:</div><div>
We are seeking a skilled SCCM/ JAMF/ Intune Engineer to manage and support our endpoint management infrastructure. The ideal candidate will have hands-on experience with Microsoft Endpoint Configuration Manager (SCCM), Microsoft Deployment Tool (MDT), JAMF (Apple Device Management) and Microsoft Intune, with a strong focus on modern device management, application deployment, patching, compliance policies, and automation. Provides exceptional customer service to our faculty and staff. This position will provide technical support at special events as needed.</div><div></div><div>
UNUSUAL WORK CONDITIONS: Lifting computer boxes.</div><div></div><div>
ESSENTIAL FUNCTIONS:</div><ul><li>
Design, deploy, and manage SCCM, Intune, and Jamf Pro environments to support Windows and macOS endpoints. Create, update and manage all OS.</li><li>
Lead the implementation of all OS&rsquo;s management policies, packaging, and compliance using Jamf Pro.</li><li>
Administer Windows Autopilot, Intune MDM/MAM, and co-management strategies.</li><li>
Working knowledge of Active Directory.</li><li>
Develop and maintain task sequences for Windows OS deployment and OS upgrade strategies.</li><li>
Package, deploy, and maintain software for Windows (MSI, EXE, Win32) and macOS (PKG, DMG, scripts).</li><li>
Configure and enforce compliance, security baselines, and configuration profiles across devices.</li><li>
Manage patching and update compliance for both Windows and Mac devices using SCCM, Intune, and Jamf.</li><li>
Automate administrative tasks and reporting using PowerShell, shell scripting, and APIs.</li><li>
Collaborate with security and compliance teams to ensure endpoint hardening and standards are met.</li><li>
Monitor device health, deployment status, and compliance using built-in reporting tools or Power BI.</li><li>
Provide Tier 3 support and troubleshooting for complex endpoint management issues.</li><li>
Maintains, analyzes, troubleshoots and repairs computer systems, hardware, computer peripherals for both Macintosh and Windows</li><li>
Identifying, researching and resolving technical problems.</li><li>
Tracking and monitoring the problem to ensure a timely resolution.</li><li>
Installing new computers, software and peripherals.</li><li>
Participates in the growth and development of the department. This involves:</li><li>
Attending departmental staff meetings as requested.</li></ul><div></div><div>
Qualifications:</div><div></div><div>
Experience:</div><ul><li>
Bachelor&rsquo;s degree required or applicable work experience</li><li>
Strong problem-solving and troubleshooting skills.</li><li>
Certificates in technical field and both Mac and Windows platform knowledge a plus</li><li>
Ability to work independently and as part of a team.</li><li>
Self-Starter, customer focused. Able to work with C suite.</li><li>
Ability to manage multiple priorities in a dynamic IT environment.</li><li>
Comfortable in an evolving environment.</li><li>
Personality to fit in with a great team</li><li>
3-5 years of experience in a technical field, Desktop technician experience a plus.</li><li>
2+ years of hands-on experience with SCCM/MECM and Microsoft Intune.</li><li>
2+ years of experience managing macOS devices using Jamf Pro.</li><li>
Strong understanding of Windows 10/11 architecture and deployment techniques.</li><li>
Experience with PowerShell scripting for automation, customization and reporting.</li><li>
Familiarity with Microsoft 365 services and Azure AD.</li><li>
Knowledge of Windows Autopilot, co-management, and hybrid Azure AD join scenarios.</li><li>
Solid understanding of patch management and application lifecycle.</li></ul><div></div><div>
Preferred:</div><ul><li>
 Microsoft certifications (MD-102, AZ-104) and/or Jamf certifications (Jamf Certified Tech/Admin).</li><li>
 Experience with conditional access, Microsoft Defender for Endpoint, and security baselines.</li><li>
 Familiarity with third-party patching tools and endpoint analytics.</li><li>
Exposure to Zero Touch deployment and remote onboarding workflows.</li></ul><div></div><div>
Category:</div>
ITS - Admin<div>
Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.</div><ul><li><br>
Disclaimer</li></ul><div>
The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.</div><div></div><div><i>
All offers of employment are contingent upon a satisfactory background check.</i></div><div></div><div>
Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div><div></div><div>
Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the &quot;My Experience&quot; section where it says to upload a <i>Resume/CV</i>. You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying.</div><div></div><div>
Faculty Positions: If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description.</div><div></div><div>
Staff positions: If you need to upload more than 5 documents, please either combine them to upload or email them to hr@fairfield.edu</div></div>

SCCM/ JAMF / Intune Engineer

<div><div>Job Description:</div><div>
DIVISION: Facilities Management</div><div></div><div><div>
DEPARTMENT: Facilities Management &ndash; Energy Services</div></div><div></div><div>
BASIC FUNCTION: Performs routine repairs and provides preventative maintenance on all heating, ventilating and air conditioning equipment; possesses familiarity with and ability to read electrical and mechanical drawings and is familiar with low voltage controls, motor controls and DDC controls; responsible for the cleanliness and safety of equipment in designated buildings; completes documentation; provides backup support and interacts with various supervisors.</div><div></div><div>
UNUSUAL WORK CONDITIONS: Work on roofs and climb ladders. Must be available for emergency call-ins. Must operate a motor vehicle. Capable of working alone and able to lift reasonable amounts of weight with no physical restrictions; must cover any shift due to vacation and/or illness.</div><div></div><div><div>
KNOWLEDGE AND SKILL NEEDED:</div><div></div><div>
EDUCATION: High School diploma, some trade school preferred. Connecticut State HVAC license required D2.</div><div></div><div>
EXPERIENCE: Experience in a systems-oriented environment with some limited</div><div>
exposure to servicing; familiarity with tools and instruments related to HVAC industry. Demonstrates knowledge of electrical techniques and ability to read floor plans etc. Possession of EPA, OSHA or state licenses or certifications is desirable. Must have a valid State of Connecticut driver&rsquo;s license in good standing and be in good physical condition.</div><div></div><div>
SCHEDULE: This is a 3rd shift position. The Energy Department workweek is on a rotating two (2) week schedule that provides employees work every other weekend as follows:</div><div>
Schedule days of work &ndash; Monday, Tuesday, Wednesday, Saturday, Sunday / scheduled days off Thursday, Friday; followed by scheduled days of work Monday, Tuesday, Wednesday, Thursday, Friday / scheduled days off Saturday, Sunday.</div></div><div></div><div><div><br>
REPORTS TO: Supervisor, HVAC</div></div><div></div><div>
ESSENTIAL FUNCTIONS:</div><div></div><div>
1. To perform routine repairs and provide preventative maintenance on all heating, ventilating and air conditioning equipment located in campus buildings, dormitories, townhouses, apartment complex and the Central Utilities Facilities complex. This involves:</div><ul><li><div>
Maintaining air handling units with filter replacements, pneumatic controls, exhaust fans, etc.</div></li><li><div>
Familiarity with and ability to read electrical and mechanical Drawings.</div></li><li><div>
Familiarity with low voltage controls and motor controls; familiarity with DDC controls (e.g., Alterton and Carrier Comfortworks),</div></li><li><div>
Ensuring the adequate operation, temperature, pressure and safety of equipment,</div></li><li><div>
Notifying supervisor of any abnormal pressures and temperatures before adjusting.</div></li><li><div>
Interacting with contractors as needed.</div></li></ul><div></div><div>
2. Assist on installations of new or repaired equipment utilizing knowledge of electrical and mechanical techniques.</div><div></div><div>
3. To be responsible for the cleanliness and safety of equipment rooms in designated buildings.</div><div></div><div><br>
4. To complete appropriate documentation. This involves:</div><ul><li><div>
Assessing and completing requisitions on supplies needed for servicing,</div></li><li><div>
Maintaining and logging accurate records on malfunctions and repairs.</div></li></ul><div></div><div>
5. To provide backup support if the Associate Director of Energy Services and the Supervisor, HVAC are absent.</div><div></div><div>
6. To interact with the Associate Director of Energy Services and the Supervisor HVAC on major equipment problems and recommending corrective action.</div><div></div><div><br>
7. To participate in the growth and development of the department. This involves:</div><ul><li><div>
Participating in regularly scheduled staff meetings and attending seminars as needed,</div></li><li><div>
Promoting an image of efficiency and courtesy throughout the university community and consistent with the department&rsquo;s mission.</div></li><li><div>
Providing recommendations on system modifications, upgrades, policies and procedures.</div></li></ul><div></div><div>
8. To promote safe and secure working conditions. This involves:</div><ul><li><div>
Promoting the proper utilization of equipment and materials.</div></li><li><div>
Reporting immediately to supervisor any unsafe working conditions.</div></li></ul><div></div><div>
9. To perform other related duties as dictated or directed by responsibilities.</div><div></div><div>
Duties may be changed and/or be added at any time.</div><div></div><div>
*Disclaimer*</div><div>
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.</div><div></div><div>
Category:</div>
Facilities - Union<div>
Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.</div><ul><li><br>
Disclaimer</li></ul><div>
The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.</div><div></div><div><i>
All offers of employment are contingent upon a satisfactory background check.</i></div><div></div><div>
Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div><div></div><div>
Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the &quot;My Experience&quot; section where it says to upload a <i>Resume/CV</i>. You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying.</div><div></div><div>
Faculty Positions: If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description.</div><div></div><div>
Staff positions: If you need to upload more than 5 documents, please either combine them to upload or email them to hr@fairfield.edu</div></div>

HVAC Mechanic/Controls Technician

Join Fairfield University and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Fairfield University

ABOUT_COMPANY

SCCM/ JAMF / Intune Engineer

HVAC Mechanic/Controls Technician