Qureos Mentor

Fairmont Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 We are seeking a professional and courteous Telephone Operator / Royal Service Agent to join our team in Cairo, Egypt. In this role, you will serve as the first point of contact for our organization, managing incoming and outgoing calls while providing exceptional customer service. You will be responsible for routing calls to appropriate departments, handling inquiries with professionalism, and ensuring every caller receives a positive experience that reflects our commitment to excellence.
 
 
 <ul>
 <li>
 Answer incoming calls promptly and professionally, greeting callers with courtesy and warmth
 </li>
 <li>
 Route calls to the appropriate departments or personnel based on caller needs and organizational protocols
 </li>
 <li>
 Manage call queues efficiently and minimize wait times while maintaining service quality
 </li>
 <li>
 Provide information about services, facilities, and organizational offerings to callers
 </li>
 <li>
 Take accurate messages and ensure timely delivery to intended recipients
 </li>
 <li>
 Handle customer inquiries and complaints with empathy, patience, and problem-solving skills
 </li>
 <li>
 Maintain detailed call logs and records using telephone systems and organizational software
 </li>
 <li>
 Multitask effectively by managing multiple calls, administrative duties, and customer requests simultaneously
 </li>
 <li>
 Demonstrate professional telephone etiquette and communication skills at all times
 </li>
 <li>
 Assist with general administrative tasks as needed to support organizational operations
 </li>
 <li>
 Maintain confidentiality and handle sensitive information with discretion
 </li>
 <li>
 Provide feedback on caller concerns to management to support continuous service improvement
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proven experience as a Telephone Operator, Royal Service Agent, or in a similar customer-facing role
 </li>
 <li>
 Excellent verbal communication skills with clear pronunciation and professional telephone etiquette
 </li>
 <li>
 Strong interpersonal and customer service skills with the ability to remain calm under pressure
 </li>
 <li>
 Proficiency in multitasking and managing multiple calls simultaneously
 </li>
 <li>
 Exceptional organizational and time management abilities
 </li>
 <li>
 Attention to detail and accuracy in recording information and routing calls
 </li>
 <li>
 Ability to work independently and as part of a team in a fast-paced environment
 </li>
 <li>
 Proficiency with computer systems and basic office software applications
 </li>
 <li>
 Bilingual capabilities in Arabic and English
 </li>
 <li>
 Active listening skills and the ability to understand and address caller needs effectively
 </li>
 <li>
 Problem-solving abilities and conflict resolution skills
 </li>
 <li>
 Professional demeanor and positive attitude toward customer service
 </li>
 <li>
 Flexibility to adapt to changing priorities and organizational needs
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Telephone Operator / Royal Service Agent

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 We are seeking a detail-oriented and customer-focused Reservations Agent to join our dynamic team in Cairo, Egypt. In this role, you will be the first point of contact for our guests, managing their booking experience with professionalism, efficiency, and genuine care. You will handle a high volume of reservation inquiries while maintaining accuracy and delivering exceptional service that exceeds expectations. This position offers an exciting opportunity to work in a fast-paced environment where your organizational skills and collaborative spirit will directly impact guest satisfaction and organizational success.
 
 
 <ul>
 <li>
 Process, modify, and cancel reservations with accuracy and efficiency while maintaining detailed records in our reservation system
 </li>
 <li>
 Respond promptly to guest inquiries via phone, email, and other communication channels with empathy and professionalism
 </li>
 <li>
 Provide comprehensive information about accommodations, amenities, rates, and special offers to potential guests
 </li>
 <li>
 Collaborate seamlessly with front desk, sales, marketing, and other departmental teams to ensure smooth reservation workflows and consistent guest experiences
 </li>
 <li>
 Analyze booking patterns and guest preferences to support revenue optimization initiatives
 </li>
 <li>
 Handle guest concerns and complaints with patience and decisiveness, working toward mutually beneficial resolutions
 </li>
 <li>
 Maintain organized records and documentation to ensure data integrity and compliance with company policies
 </li>
 <li>
 Identify opportunities to upsell services and packages while remaining transparent about offerings
 </li>
 <li>
 Adapt quickly to changing priorities and manage multiple reservations simultaneously without compromising quality
 </li>
 <li>
 Contribute to a supportive team environment by sharing best practices and assisting colleagues when needed
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Required Skills &amp; Experience:
 
 
 <ul>
 <li>
 Previous experience in a reservations, customer service, or hospitality role (preferred but not required for motivated candidates)
 </li>
 <li>
 Strong listening and interpersonal skills with the ability to build rapport with diverse guests
 </li>
 <li>
 Excellent verbal communication skills in English; additional language proficiency is a valuable asset
 </li>
 <li>
 Proficiency with computer systems and reservation management software
 </li>
 <li>
 Exceptional attention to detail and accuracy in data entry and record-keeping
 </li>
 <li>
 Ability to multitask effectively and prioritize in a high-volume environment
 </li>
 <li>
 Strong problem-solving skills with a proactive approach to resolving issues
 </li>
 <li>
 Demonstrated ability to work collaboratively within a team structure
 </li>
 <li>
 Flexibility to adapt to changing circumstances and learn new processes quickly
 </li>
 <li>
 Goal-oriented mindset with a commitment to achieving performance targets
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Reservations Agent

<div>
 
 Company Description
 
 
 
 Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids&rsquo; Club.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Welcome guests and assist in/out of vehicles by opening doors in a gracious and courteous manner. Extend particular assistance to children, elderly and disabled.
 </li>
 <li>
 Inform guests of vehicle parking procedures, if necessary, and direct Valet Parkers accordingly.
 </li>
 <li>
 Attend review of daily event sheet with Bell Captain and be familiar with regular guests.
 </li>
 <li>
 Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city to provide accurate information.
 </li>
 <li>
 Assist Valet Parkers in issuing valet ticket to guests.
 </li>
 <li>
 Direct flow of traffic at hotel driveways ensuring maximum safety.
 </li>
 <li>
 Coordinate with security for the strict implementation of safety procedures.
 </li>
 <li>
 Handle guests&rsquo; luggage promptly and professionally, using safe handling techniques.
 </li>
 <li>
 Deputize for Bellmen when necessary in retrieving/loading guest items from cars, busses, vans and carts.
 </li>
 <li>
 Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items to hotel lobby.
 </li>
 <li>
 Ensure that all luggage&rsquo;s are retrieved and loaded/unloaded on to/from correct vehicle with guest. Always re-confirm with guests that correct number of luggage had been loaded/unloaded before allowing the vehicle to move.
 </li>
 <li>
 Respond to queries positively.
 </li>
 <li>
 Follow department policies, procedures and service standards, including all safety policies
 </li>
 <li>
 Report &ldquo;Lost &amp; Found&rdquo; items.
 </li>
 <li>
 Perform other duties as assigned and requested
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Passion for Guest Service
 </li>
 <li>
 Highly organized, results-oriented with the ability to be flexible and work well under pressure
 </li>
 <li>
 Strong interpersonal and problem solving abilities
 </li>
 <li>
 Excellent presentation and communication skills
 </li>
 <li>
 Highly responsible &amp; reliable
 </li>
 <li>
 Ability to work cohesively with fellow colleagues as part of a team
 </li>
 <li>
 Ability to focus attention on guest needs, remaining calm and courteous at all times
 </li>
 </ul>
</div>

Bellman

<div>
 
 Company Description
 
 
 
 Explore limitless possibilities, dreams and adventures on Hawai&rsquo;i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai&rsquo;i&rsquo;s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.
 
 
 Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai&lsquo;i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai&lsquo;i&rsquo;s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.
 
 
 Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai&lsquo;i.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 benefit available for fulltime or part time employees while being a part of the Fairmont Orchid &lsquo;Ohana
 </li>
 <li>
 Premium preferred provider medical/drug/vision benefits at competitive prices*
 </li>
 <li>
 We put you first &amp; value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your &lsquo;ohana!*
 </li>
 <li>
 We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan &amp; matching program.
 </li>
 <li>
 Don&rsquo;t just live in the moment &ndash; own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
 </li>
 <li>
 We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store &amp; 30% discount of services offered in our Spa Without Walls.
 </li>
 <li>
 We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends &amp; Family rates (5,000+ hotels worldwide)*
 </li>
 <li>
 Complimentary meals in our employee dining facility
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 The Housekeeping Attendant is responsible for providing consistent housekeeping service to guest rooms &amp; other related areas to meet the hotel&rsquo;s standards of cleanliness and presentation.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Replenish guest supplies and ensure that guests requests are promptly attended to
 </li>
 <li>
 Take initiative to add a personalized experience for the guest
 </li>
 <li>
 Work effectively and contribute positively to a team
 </li>
 <li>
 Keep linen closets, supply closet and landing organized and clean
 </li>
 <li>
 Report damage or malfunction in hotel rooms/areas
 </li>
 <li>
 Respond professionally, politely, and efficiently to requests from guests
 </li>
 <li>
 Maintain equipment in a proper state of cleanliness
 </li>
 <li>
 Carry out delivery services when required (e.g. delivery of linen)
 </li>
 <li>
 Use hands to lift, carry, or pull objects that may be heavy
 </li>
 <li>
 Maintain excellent grooming and uniform standards
 </li>
 <li>
 Read, understand and follow all department policies
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your experience and skills include:
 
 
 
 <ul>
 <li>
 Warm and caring personality; previous housekeeping experience is an asset
 </li>
 <li>
 Basic understanding of the English language
 </li>
 <li>
 Ability to anticipate and focus attention on guest needs by being professional and welcoming
 </li>
 <li>
 Lifting requirements up to 25 lbs.
 </li>
 <li>
 Carrying of objects weighting up to 50lbs.
 </li>
 <li>
 Excellent organizational skills and time management
 </li>
 <li>
 Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Hourly Rate:
 
 $27.26 USD
 
 
 
 Visa Requirements:
 
 Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.
 
 
 
 Your team and working environment:
 
 Come join the energetic and caring Housekeeping 'Ohana at the Fairmont Orchid. We work together as a dynamic team to ensure that our guests are well looked after and the hotel maintains the utmost cleanliness.
 
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
 
 
 We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 About Fairmont Hotels &amp; Resorts:
 
 At Fairmont Hotels &amp; Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That&rsquo;s why you&rsquo;ll find exceptional work opportunities &ndash; throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific &ndash; as well as industry leading training, career development, recognition and rewards. Fairmont Hotels &amp; Resorts is a celebrated collection of hotel that includes landmark locations like London&rsquo;s The Savoy, New York&rsquo;s The Plaza, and Shanghai&rsquo;s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness &amp; dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award &ndash; winning Green Partnership Program. An exciting future awaits!
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLESS
 
 
 
 
 #AlohaOrchid
 
 
 
</div>

Housekeeping Attendant (Full Time)

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 We're looking for a Digital Marketing Coordinator to join our team in Cairo, Egypt. In this role, you will support the execution of digital marketing campaigns and initiatives across multiple channels. You will work collaboratively with the marketing team to organize, implement, and monitor digital marketing activities while maintaining attention to detail and ensuring all projects are delivered efficiently and professionally.
 
 
 <ul>
 <li>
 Coordinate and execute digital marketing campaigns across social media platforms, email, and web channels
 </li>
 <li>
 Create and schedule engaging content for company social media accounts, ensuring brand consistency and message alignment
 </li>
 <li>
 Monitor and analyze campaign performance using analytics tools, providing detailed reports and actionable insights
 </li>
 <li>
 Assist in the development of marketing materials, including copywriting, graphics, and multimedia content
 </li>
 <li>
 Manage email marketing campaigns, including list segmentation, template customization, and performance tracking
 </li>
 <li>
 Support SEO and SEM initiatives by conducting keyword research and optimizing web content
 </li>
 <li>
 Organize and maintain marketing calendars, project timelines, and campaign documentation
 </li>
 <li>
 Collaborate with cross-functional teams to ensure marketing objectives are met on schedule
 </li>
 <li>
 Track marketing metrics and KPIs, identifying trends and opportunities for optimization
 </li>
 <li>
 Respond to inquiries and manage customer interactions through digital channels
 </li>
 <li>
 Stay current with digital marketing trends, tools, and best practices
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Required Skills and Experience:
 
 
 <ul>
 <li>
 Proficiency with digital marketing platforms (Google Analytics, Meta Business Suite, LinkedIn Campaign Manager)
 </li>
 <li>
 Demonstrated experience managing social media accounts and creating engaging content
 </li>
 <li>
 Strong written and verbal communication skills with excellent attention to detail
 </li>
 <li>
 Proficiency in email marketing platforms and marketing automation tools
 </li>
 <li>
 Basic knowledge of SEO and SEM principles
 </li>
 <li>
 Experience with project management and organizational tools
 </li>
 <li>
 Analytical mindset with ability to interpret data and generate insights
 </li>
 <li>
 Proficiency in Microsoft Office Suite and Google Workspace
 </li>
 <li>
 Strong interpersonal and collaborative skills
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Digital Marketing Coordinator

<div>
 
 Company Description
 
 
 
 Explore limitless possibilities, dreams and adventures on Hawai&rsquo;i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai&rsquo;i&rsquo;s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.
 
 
 Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai&lsquo;i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai&lsquo;i&rsquo;s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.
 
 
 Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai&lsquo;i.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 benefit available for fulltime or part time employees while being a part of the Fairmont Orchid &lsquo;Ohana
 </li>
 <li>
 Premium preferred provider medical/drug/vision benefits at competitive prices*
 </li>
 <li>
 We put you first &amp; value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your &lsquo;ohana!*
 </li>
 <li>
 We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan &amp; matching program.
 </li>
 <li>
 Don&rsquo;t just live in the moment &ndash; own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
 </li>
 <li>
 We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store &amp; 30% discount of services offered in our Spa Without Walls.
 </li>
 <li>
 We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends &amp; Family rates (5,000+ hotels worldwide)*
 </li>
 <li>
 Complimentary meals in our employee dining facility
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 Luana Lounge is an idyllic sunset spot made for intimate celebrations, romantic dates and special gatherings. Fairmont Orchid&rsquo;s lobby-level lounge features island-inspired, hand-crafted sushi and cocktail in our lobby-level lounge. Guests mark another day of rest and relaxation by sipping chilled wine, specialty drinks and indulge in fresh sushi selections.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Provide unique dining experiences to all of our guests through warm, personal &amp; detailed service in a luxury, upscale and fast paced environment.
 </li>
 <li>
 Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up and ambiance control.
 </li>
 <li>
 Maintain complete knowledge of all F&amp;B services, contents &amp; preparation methods, outlets and hotel services/features
 </li>
 <li>
 Creation of new beverage/cocktails to suit guests&rsquo; needs. Up-sell and promote other food and beverage offers at every available opportunity to maximize sales revenue.
 </li>
 <li>
 Mix and create drinks for all servers.
 </li>
 <li>
 Ensure guests receive warm welcome, timely service &amp; a fond farewell
 </li>
 <li>
 Try to remember individual patron&rsquo;s names and their preferences to extend a personalized service
 </li>
 <li>
 Ensure that all food &amp; beverage are served according to service standard
 </li>
 <li>
 Properly identifying the age of all patrons.
 </li>
 <li>
 Tend to cashier duties for servers for cash payments.
 </li>
 <li>
 Clear and tidy up bar counter after the departure of the patrons as quickly as possible
 </li>
 <li>
 Perform opening/closing side duties as assigned and set bar service areas according to standards and procedures
 </li>
 <li>
 Assist other Food &amp; Beverage outlets with their operations during peak times or when required
 </li>
 <li>
 Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
 </li>
 <li>
 Be well versed in hotel fire &amp; life safety/emergency procedures
 </li>
 <li>
 Maintain a high standard of personal appearance and hygiene at all times
 </li>
 <li>
 Perform other reasonable duties assigned by the Management of the Hotel
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your experience and skills include:
 
 
 
 <ul>
 <li>
 Ability to focus attention on guest needs, remaining calm and courteous at all times
 </li>
 <li>
 Good reading, writing and oral proficiency in English language
 </li>
 <li>
 Ability to speak other languages and basic understanding of local languages will be an advantage
 </li>
 <li>
 Ability to work cohesively and collaboratively as part of a team
 </li>
 <li>
 Detailed &amp; service oriented with an eye for detail to be self-motivated and energetic.
 </li>
 <li>
 Provide the necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance)
 </li>
 <li>
 Additional certification(s) in Food &amp; Beverage will be an advantage (Blue Liquor Card)
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Hourly Rate:
 
 $30.68 USD
 
 
 
 Visa Requirements:
 
 Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.
 
 
 
 Your team and working environment:
 
 Our mission is to make Food &amp; Beverage the heart and soul of hotels by thinking like restauranteurs and delivering an experience that is excellent, relevant and authentic.
 
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
 
 
 We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 About Fairmont Hotels &amp; Resorts:
 
 At Fairmont Hotels &amp; Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That&rsquo;s why you&rsquo;ll find exceptional work opportunities &ndash; throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific &ndash; as well as industry leading training, career development, recognition and rewards. Fairmont Hotels &amp; Resorts is a celebrated collection of hotel that includes landmark locations like London&rsquo;s The Savoy, New York&rsquo;s The Plaza, and Shanghai&rsquo;s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness &amp; dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award &ndash; winning Green Partnership Program. An exciting future awaits!
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLESS
 
 
 
 
 #AlohaOrchid
 
 
 
</div>

Bartender, Luana Lounge (Full Time)

<div>
 
 Company Description
 
 
 
 
 Raffles &amp; Fairmont the Red Sea
 
 , positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites.
 
 
 
 Job Description
 
 
 
 The Procurement Manager oversees the procurement of goods and services through competitive bidding to ensure optimal pricing and quality in compliance with Raffles &amp; Fairmont control policies. This role manages core purchasing functions such as receiving and delivering supplies, maintaining organized storage facilities, and ensuring accurate filing systems for hotel inventory. Additionally, the Purchasing Manager supervises receiving clerks, streamlines shipping and receiving processes, and maintains tracking systems for all transactions, including guest package signatures. By implementing best practices in inventory management, vendor relations, and operational standards, the position plays a critical role in supporting efficient hotel operations.
 
 
 <ul>
 <li>
 Maintain appropriate par stock levels for all inventory items; promptly notify the Director of Procurement of any variances or deviations.
 </li>
 <li>
 Ensure all purchases, requisitions, and orders have proper approvals and comply with hotel policies and procedures.
 </li>
 <li>
 Partner closely with the Culinary Director and Director of F&amp;B to align purchasing strategy with menu development, product quality standards, and operational goals.
 </li>
 <li>
 Lead sourcing, negotiation, and contracting of food, beverage, and commodity suppliers to secure optimal pricing, consistency, and value.
 </li>
 <li>
 Develop and maintain vendor relationships, conduct performance reviews, and drive continuous improvement in quality, service, and delivery reliability.
 </li>
 <li>
 Monitor market trends, pricing fluctuations, and supply risks to support cost control, forecasting, and budgeting in collaboration with F&amp;B leadership.
 </li>
 <li>
 Implement and enforce procurement policies, inventory controls, and sustainability standards, ensuring compliance with food safety and regulatory requirements.
 </li>
 <li>
 Coordinate with culinary and operations teams to support menu roll-outs, seasonal programs, and product evaluations, including tastings and specification approvals.
 </li>
 <li>
 Analyze purchasing data and KPIs to identify savings opportunities, waste reduction initiatives, and supply chain efficiencies across F&amp;B outlets.
 </li>
 <li>
 Oversee product specifications, quality benchmarks, and standardization of ingredients and beverages across locations to protect brand and guest experience.
 </li>
 <li>
 Secure competitive bids and maintain supporting documentation; ensure inventory pricing reflects current information.
 </li>
 <li>
 Check all Purchase Orders (POs) for authorization, signatures, price verification, and vendor assignment; maintain and control filing of all POs and related documentation, ensuring accurate system input.
 </li>
 <li>
 Perform daily reconciliation of food and beverage invoices and submit to Finance for processing; monitor and prepare financial reports in accordance with hotel requirements and deadlines.
 </li>
 <li>
 Review banquet event orders and consult with management for special requirements.
 </li>
 <li>
 Oversee and assist in unloading, receiving, sorting, stocking, securing, and distributing goods; ensure timely deliveries and proper rotation of stock (FIFO), as well as disposal of spoiled or damaged items.
 </li>
 <li>
 Manage delivery needs for hotel tenants and residences; maintain storage areas, loading dock, and related spaces in clean and safe condition.
 </li>
 <li>
 Ensure compliance with federal, state, and local food and beverage storage laws, regulations, and codes.
 </li>
 <li>
 Receive and deliver packages to all departments and outlets; verify logs, security procedures, and make temperature logs for meat.
 </li>
 <li>
 Assist in month-end, quarterly, and annual inventory processes; complete monthly inventory counts and reports.
 </li>
 <li>
 Interview, train, coach, counsel, and develop Purchasing and Receiving staff; provide training in proper receiving procedures to ensure product freshness and adherence to SOPs; assist in developing LSOPs as needed.
 </li>
 <li>
 Answer department phones and respond to vendor, guest, and employee needs with a customer-oriented approach.
 </li>
 <li>
 Prepare bills of lading for shipments and maintain organized paperwork; ensure proper and safe packaging of customer items using packaging equipment.
 </li>
 <li>
 Track all price changes and keep leadership informed of unusual occurrences or deviations from standards.
 </li>
 <li>
 Attend and contribute to meetings and training sessions to promote morale, productivity, and efficiency.
 </li>
 <li>
 Ability to work in a fast-paced team environment and independently with strong work ethics; must be available for on-call needs for shipping and receiving.
 </li>
 <li>
 Report damages and discrepancies promptly.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Education &amp; Experience:
 
 
 <ul>
 <li>
 A minimum of 6 years of related progressive experience in hotel or related field; or a 4-year college degree and a minimum of 2 years of related progressive experience; or a 2-year college degree and a minimum of 4 years of related progressive experience.
 </li>
 <li>
 The ability to demonstrate knowledge and understanding of safe food handling standards and beverage management.
 </li>
 <li>
 Previous supervisory purchasing responsibilities required.
 </li>
 <li>
 Must be proficient in using basic computer equipment and applications, including Windows, word processing, and spreadsheet programs, as approved by the Company.
 
 
 </li>
 </ul>
 
 General Requirements
 
 
 
 <ul>
 <li>
 Maintain a warm and friendly demeanor at all times.
 </li>
 <li>
 Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner.
 </li>
 <li>
 Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
 </li>
 <li>
 Must be able to multitask and prioritize departmental functions to meet deadlines.
 </li>
 <li>
 Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
 </li>
 <li>
 Attend all hotel required meetings and trainings.
 </li>
 <li>
 Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
 </li>
 <li>
 Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag.
 </li>
 <li>
 Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations.
 </li>
 <li>
 Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
 </li>
 <li>
 Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
 </li>
 <li>
 Must be able to understand, evaluate, and apply complex information, data, etc. from various sources to meet appropriate objectives.
 </li>
 <li>
 Must be able to maintain confidentiality of information.
 </li>
 <li>
 Must be able to show initiative, including anticipating guest or operational needs.
 </li>
 <li>
 Perform other duties as requested by management.
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Understanding of Ultra-Luxury guest expectations and brand alignment.
 </li>
 <li>
 experience in project coordination, scheduling, and document control during pre-Opening stages.
 </li>
 <li>
 Experience in pre-Opening is a must.
 </li>
 <li>
 A proactive, anticipatory approach with a strong sense of ownership and accountability.
 </li>
 <li>
 Impeccable grooming and personal presentation aligned with Luxury standards.
 </li>
 </ul>
</div>

Procurement Manager - Raffles & Fairmont The Red Sea (Saudi National)

Join Fairmont Hotels & Resorts and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.