Qureos Mentor

Fairmont Hotels & Resorts

<div>
 معلومات عن الشركة
 
 
 Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.
 
 
 وصف الوظيفة
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Supervise and coordinate daily activities of the security team.
 </li>
 <li>
 Monitor security systems and respond to incidents promptly.
 </li>
 <li>
 Conduct regular inspections and ensure adherence to safety protocols.
 </li>
 <li>
 Prepare and submit incident reports and shift summaries.
 </li>
 <li>
 Train and mentor security staff to maintain high performance standards.
 </li>
 <li>
 Liaise with local authorities and emergency services when necessary.
 </li>
 <li>
 Ensure compliance with legal and organizational security requirements.
 
 
 </li>
 </ul>
 المؤهلات
 
 
 <ul>
 <li>
 Proven experience in a supervisory security role.
 </li>
 <li>
 Fluency in Arabic (spoken and written); English proficiency is a plus.
 </li>
 <li>
 Strong leadership and communication skills.
 </li>
 <li>
 Knowledge of security systems and emergency procedures.
 </li>
 <li>
 Ability to work flexible hours, including weekends and holidays.
 </li>
 <li>
 Relevant certifications in security or safety management are preferred.
 </li>
 </ul>
</div>

Security Supervisor (Arabic Speaker )

<div>
 
 Company Description
 
 
 
 Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids&rsquo; Club.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Overlook the daily operations of the whole Concierge/Guest Services department.
 </li>
 <li>
 Coach, lead, guide and direct the efforts of the team of Concierge/Guest Services Agents.
 </li>
 <li>
 Approve and adjust schedules as required based on business volume forecasts.
 </li>
 <li>
 Provide feedback, seizes training and coaching opportunities with Colleagues.
 </li>
 <li>
 Support training initiatives and provides a training role as required.
 </li>
 <li>
 Ensure everyone in the team is knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city and be able to provide accurate information to guests.
 </li>
 <li>
 Act as an ambassador of the hotel and provide assistance to variety of requests. Expected to make what seem to be impossible and unusual happen.
 </li>
 <li>
 Maintain a network of service providers for the efficient conduct in coordinating guest requirements.
 </li>
 <li>
 Ensure availability of printed/digital materials such as brochures of local attractions, sister hotels, restaurants, city maps, etc. which may be handed over to guests.
 </li>
 <li>
 Manage the facilitation of guest request relating to dining activities (both inside and outside of hotel), shows, recreation, tours, transport, florists, doctor, dentist, child care and any other services which are not available at the hotel.
 </li>
 <li>
 Respond to queries positively.
 </li>
 <li>
 Follow through all endorsements at the concierge and ensure completion.
 </li>
 <li>
 Ensure that all luggage, messages, parcels, etc. are handled, delivered, retrieved or stored efficiently.
 </li>
 <li>
 Be transparent and responsible on matters involving finances.
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 Maintain absolute integrity and trustworthiness in the team.
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 Adhere to the established financial guidelines and control all costs.
 </li>
 <li>
 Manage the daily documentation/recording of bills particularly filing of receipts.
 </li>
 <li>
 Manage all activities relating to Concierge and ensure that all transactions are performed in the best interest of the company.
 </li>
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 Monitor responsible use of all available systems and equipment in the hotel.
 </li>
 <li>
 Promotes and follows a safe work environment.
 </li>
 <li>
 Promotes and leads a service driven, results driven work environment.
 </li>
 <li>
 Follows departmental SOP&rsquo;s (Standard Operating Procedures) including all safety policies
 </li>
 <li>
 Promote all hotel services, offers and facilities and their operating hours.
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 <li>
 Other duties as assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Passion for guest service
 </li>
 <li>
 Excellent written and verbal communication, interpersonal and leadership skills.
 </li>
 <li>
 Highly organized, results-oriented with the ability to be flexible and work well under pressure.
 </li>
 <li>
 Strong interpersonal and problem-solving abilities.
 </li>
 <li>
 Highly responsible &amp; reliable.
 </li>
 <li>
 Fluency in English, secondary language preferred.
 </li>
 <li>
 Minimum of 3-year previous proven Managerial position or equivalent in a customer service industry.
 </li>
 <li>
 Must have the ability to handle a multitude of tasks and Guest requests.
 </li>
 <li>
 Computer proficiency in a Windows environment (Word, Excel, PowerPoint).
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 <li>
 Knowledge of Micros-Fidelio Property Management System an asset.
 </li>
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 Ability to work cohesively with fellow colleagues as part of a team.
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 <li>
 Ability to focus attention on guest needs, remaining calm and courteous at all times.
 </li>
 </ul>
</div>

Head Concierge

<div>
 
 Company Description
 
 
 
 Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids&rsquo; Club.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 To operate and monitor all systems within the control room in an efficient manner ensuring that all work is undertaken in compliance with security operating procedure, legislation and code of practice/ethics.
 </li>
 <li>
 To liaise with the police, service providers and internal concerned departments to ensure that appropriate use of the system.
 </li>
 <li>
 To include all evidential records and witness statements to a standard acceptable to the rules of evidence
 </li>
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 To provide an efficient and courteous radio and telephone answering service and deal efficiently with all enquires.
 </li>
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 To report equipment failure to the security supervisor to maximize operation of the system.
 </li>
 <li>
 To maintain a secure system for providing data in accordance with the regulations set up by Security Industry Regulatory Agency (SIRA) and to ensure the security of the control room and equipment is maintained at all times.
 </li>
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 To maintain the provision of information required by the Assistant Manager, Security and to assist the monitoring of the CCTV system in accordance with SIRA regulations and the continuity and admissibility of evidential material.
 </li>
 <li>
 To be aware of your responsibilities in terms of health and safety including appropriate health and safety training.
 </li>
 <li>
 Conduct regular checks on all &ldquo;field&rdquo; officers to assure they are alert and carrying out their duties efficiently and effectively
 </li>
 <li>
 Assist in conducting investigations and prepare accompanying investigation reports for cases which occur within the hotel
 </li>
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 Keep tag on movements of staff who are classified as suspects under investigations
 </li>
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 Keep peace and order within the premises of the Hotel in dealing with criminals, trespassers or difficult characters
 </li>
 <li>
 Conduct regular and periodical checks and take immediate follow-up action on all systems including CCTV system.
 </li>
 <li>
 Attend meetings and in-service training conducted by the Department.
 </li>
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 The CCTV system operates 24 hours a day 365 days per year. As such the CCTV Operator will be required to operate on a shift basis to provide full cover for the scheme.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum 2 years&rsquo; experience in a similar capacity in a 5 star hotel.
 </li>
 <li>
 Knowledge of operation of the CCTV system.
 </li>
 <li>
 SIRA CCTV Operator License.
 </li>
 <li>
 Minimum education of high school
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Visa Requirements
 
 
 
 Please note that you must be eligible to live and work in Dubai.
 
 
 
 Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
</div>

CCTV Operator

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 We are seeking an experienced and enthusiastic Food and Beverage Supervisor to join our team in Cairo, Egypt. As a key member of our hospitality management team, you will oversee the daily operations of our food and beverage outlets, ensuring exceptional guest experiences and operational efficiency.
 
 
 <ul>
 <li>
 Lead and motivate the food and beverage team to deliver outstanding customer service
 </li>
 <li>
 Oversee daily operations, including staff scheduling, inventory management, and quality control
 </li>
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 Ensure compliance with food safety and hygiene standards across all food and beverage areas
 </li>
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 Coordinate with kitchen staff to maintain menu quality and consistency
 </li>
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 Handle guest inquiries, feedback, and complaints promptly and professionally
 </li>
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 Implement and maintain standard operating procedures for all food and beverage outlets
 </li>
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 Monitor and analyze sales data to identify trends and opportunities for improvement
 </li>
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 Assist in developing and implementing promotional activities to drive revenue
 </li>
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 Conduct regular staff training sessions to enhance skills and maintain service standards
 </li>
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 Collaborate with other departments to ensure seamless guest experiences
 </li>
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 Participate in budget planning and cost control measures
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 1-2 years of management experience in restaurants or similar food and beverage operations
 </li>
 <li>
 Strong leadership skills with the ability to motivate and mentor team members
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
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 Exceptional organizational abilities and attention to detail in a fast-paced environment
 </li>
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 Proficiency in inventory management and cost control techniques
 </li>
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 In-depth knowledge of food safety and hygiene standards
 </li>
 <li>
 Customer-focused mindset with a commitment to delivering exceptional service
 </li>
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 Ability to manage a large and variable workload efficiently
 </li>
 <li>
 Strong problem-solving and decision-making skills
 </li>
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 Proficiency in using point-of-sale (POS) systems and basic computer applications
 </li>
 <li>
 Flexibility to work weekends, evenings, and holidays as needed
 </li>
 <li>
 Bachelor's degree in Hospitality Management or related field preferred (not required)
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 <ul>
 <li>
 A passionate and inspired team that creates unique experiences for all they meet.
 </li>
 <li>
 We recognize and celebrate our team and individual success
 
 
 </li>
 </ul>
 Hotel Overview: Overlooking one of Cairo&rsquo;s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt&rsquo;s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa&ccedil;ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
 
 
 The spectacular reception leads the way to 543 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
 
 
 Physical Aspects of Position (include but are not limited to):
 
 
 <ul>
 <li>
 Constant standing and walking throughout shift.
 </li>
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 Frequent lifting and carrying up to 30 lbs.
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 Occasional kneeling, pushing, pulling, lifting.
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 Occasional ascending or descending ladders, stairs and ramps.
 
 
 </li>
 </ul>
 Visa Requirements: Must be legally permitted to work in Egypt.
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Employee benefit card offering discounted rates at Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
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 Opportunity to develop your talent and grow within your property and across the world!
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 Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
 </li>
 </ul>
</div>

Food and Beverage supervisor

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 We are seeking an enthusiastic and customer-focused Guest Relations Agent to join our team in Cairo, Egypt. As a Guest Relations Agent, you will be the primary point of contact for our guests, ensuring their stay is comfortable, enjoyable, and memorable. Your role will be crucial in maintaining our high standards of customer service and contributing to overall guest satisfaction.
 
 
 <ul>
 <li>
 Greet and welcome guests upon arrival, assisting with check-in procedures in coordination with the Front Office Department
 </li>
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 Handle guest inquiries, requests, and complaints promptly and efficiently, focusing on guest satisfaction
 </li>
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 Conduct daily "Guest Contacts" to identify and address any issues or concerns
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 Coordinate special requests and arrangements for guests, such as birthday celebrations, restaurant reservations, or transportation services
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 Manage VIP procedures, including greeting and bidding farewell to VIP guests
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 Prepare and distribute guest information materials about hotel activities and services
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 Handle reservations for hotel restaurants and other amenities
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 Monitor overall guest satisfaction and report observations to management
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 Assist with lost and found procedures, ensuring proper documentation and return of items
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 Provide guidance and support for guests experiencing health issues or emergencies
 </li>
 <li>
 Collaborate with all departments to ensure seamless guest experiences
 </li>
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 Participate in training programs and departmental meetings to stay updated on hotel policies and procedures
 </li>
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 Maintain a professional and well-groomed appearance at all times
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required; higher education in hospitality or related field preferred
 </li>
 <li>
 Minimum of 2 years of experience in the hospitality industry, preferably in a guest relations role
 </li>
 <li>
 Fluency in English; proficiency in Arabic, German, French, or Russian is highly advantageous
 </li>
 <li>
 Excellent communication and interpersonal skills with a friendly and professional demeanor
 </li>
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 Strong problem-solving abilities and attention to detail
 </li>
 <li>
 Proficiency in MS Office applications and familiarity with hotel management software (e.g., Fidelio, Opera)
 </li>
 <li>
 Ability to work in a fast-paced environment and handle multiple tasks simultaneously
 </li>
 <li>
 Flexibility to work various shifts, including weekends and holidays
 </li>
 <li>
 Demonstrated customer service orientation with a passion for exceeding guest expectations
 </li>
 <li>
 Ability to remain calm and composed in high-pressure situations
 </li>
 <li>
 Knowledge of local attractions, culture, and customs in Cairo and surrounding areas
 </li>
 <li>
 Adaptability to changing priorities and guest needs
 </li>
 <li>
 Team player with the ability to work collaboratively across departments
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Guest Relations Agent

Company Description An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres. Job Description Purpose of Position To support both the colleagues and leaders of Raffles Salon in achieving the highest quality of both service and standards and improving the level of guest satisfaction through positive engagement and communication. Key Roles & Responsibilities <ul> <li>Maintain the LQA service standards as required for the Outlet.</li> <li>Read daily reports, hotel updates shared via Outlet communication methods and to acknowledge any VIP's arrivals to ensure they are acted upon. Report to shift 10 mins before start time and communicate in advance if any delay. Must know all Food & Beverage menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.</li> <li>Present children's menus when appropriate, and describe specials and alternative cuisine.</li> <li>Serve and clear food and beverage items in an unobtrusive and professional manner using Tray/appropriate service ware at all times.</li> <li>Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures.</li> <li>Carry trays, bus and reset tables with linen, chinaware, glassware and silverware.</li> <li>Ascertain guests' satisfaction and handle any problem which may arise, informing the Supervisor/Manager of the problem and how it was resolved.</li> <li>Follow cash and credit card procedures according to the guidelines of the accounting department.</li> <li>Maintain a clean, neat and orderly restaurant throughout service.</li> <li>Polish cutlery, refill salt, pepper and sugar, creamers etc.</li> <li>Must be able to prepare/operate the coffee machine to make specialty coffee's/Tea's.</li> <li>Must be able to make/serve other beverages both non-alcoholic and alcoholic drinks.</li> <li>Ensure that work station is stocked with appropriate condiments at all times.</li> <li>Report any guest comments regarding food and beverage to manager.</li> <li>Conscientious handling and maintenance of operating equipment.</li> <li>Learn and adhere to safety, sanitation, HACCP and hygiene policies.</li> <li>Maintain good working relationships with colleagues, and all other departments.</li> <li>Maintain complete knowledge of all F&B services, outlets and hotel services/features.</li> <li>Perform opening/closing side duties as assigned and set all tables according to standards.</li> <li>Report to manager any kinds of deviation from set standard and procedures.</li> <li>Ensure that all service and storage areas are kept safe and clean.</li> <li>Help minimize waste, neglect, breakages and mishandling of supplies and equipment.</li> <li>Carry out cleaning and maintenance of the outlet. • Incase of being unwell and not able to report to work, Restaurant Supervisor/ Manager must be notified a minimum of 4 hrs prior shift through telephone call.</li> <li>Assist other Food & Beverage Outlets in their operations during peak hours if needed or work extended shifts due to operational needs.</li> <li>Actively support in the Management in supervision of the operation/section to maintain service standards.</li> <li>Assist the Supervisor/Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees.</li> <li>Assist in colleagues training and act as a role model by leading by example and actively supporting the colleagues throughout their shift.</li> <li>Must learn and be able to use the operating systems at Raffles Dubai.</li> <li>Conducts Equipment and Beverage inventories and ensures no variances in beverage inventories.</li> <li>Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager, driving Trainings/ INES.</li> <li>Use a hands on approach to train and develop employees, demonstrate team building, and lead by example.</li> <li>Understand the Goals/Targets set by the Management for the Outlet and work towards achieving it.</li> <li>Carry out any other duties as and when assigned by the Management of the Hotel.</li> </ul> Personal Attributes <ul> <li>Excellent reading, writing and oral proficiency in English.</li> <li>Strong communication skills; the ability to multitask; extensive wine and cuisine knowledge; computer proficiency.</li> <li>Courteous and helpful to colleagues and guests.</li> <li>Experienced in all aspects of restaurants service.</li> <li>Must be well presented and professionally groomed at all times.</li> <li>Trainer with solid motivational and teamwork skills.</li> <li>Attention to detail and strong interpersonal skills to deal with diverse staff and team from other outlets/departments.</li> <li>Able to perform all the tasks accurately and efficiently.</li> </ul> Qualifications <ul> <li>Secondary education.</li> </ul> Experience <ul> <li>Minimum 2 years Hotel experience with at least 1 year in a 5 star luxury operation.</li> <li>Knowledgeable in food and beverage service standards and up selling skills.</li> <li>High awareness on maintaining 5-star standards.</li> <li>Knowledgeable on Micros and Opera system and Cashiering process.</li> </ul> Additional Information Raffles Dubai Sheikh Rashid Road, Wafi 121800 Dubai, United Arab Emirates.<img src="https://www.jobg8.com/Tracking.aspx?2BLAx2Vk0CawS1q1hAmK69%2fUHQJ5cnnLg" width="0" height="0" />

Captain

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city&rsquo;s storied history and traditions to bring guests an exceptional experience in the heart of one of the world&rsquo;s most talked about destinations.
 
 
 Fairmont Quasar Istanbul is at once in touch with this fabulous city&rsquo;s past and part of its dynamic future, rising up from the heart of Istanbul&rsquo;s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize.
 
 
 
 Job Description
 
 
 
 Responsible for planning, development and implementation of all of Fairmont Quasar Istanbul&rsquo;s strategies, marketing communications, and public relations activities, both external and internal. Oversees development and implementation of support materials and services for chapters in the area of marketing, communications and public relations. Directs the efforts of the marketing, communications and public relations staff and coordinates at the strategic and tactical levels with the other functions of the organization. Assisting to and cooperating with the Director of Sales &amp; Marketing in reaching the targeted goals of Fairmont Quasar Istanbul as defined in the marketing plan.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Oversee branding and communications operations. Leverage multiple platforms (including web, print, and graphics) to maintain company&rsquo;s image among guests and the public.
 </li>
 <li>
 Act as a liaison between media and the hotel. Coordinating all Public Relations and social media activities for hotel, preparing e-newsletters and press releases.
 </li>
 <li>
 Enhanced company's market position and relationship with media; devised and executed a plan to increase public awareness of the corporate brand as well as the hotel itself including its outlets.
 </li>
 <li>
 Lead strategic marketing communications plan development and ensure strategic alignment of all functional plans with corporate strategy directives, marketing strategies and marketplace challenges.
 </li>
 <li>
 Drive all advertising and branding campaigns, measurements, and results.
 </li>
 <li>
 Responsible for the brand marketing, PR, social media, partner marketing, web marketing of all the outlets of the hotels, including restaurants/bars and spa.
 </li>
 <li>
 Managed advertising campaigns.
 </li>
 <li>
 Preparing and executing yearly marketing plan.
 </li>
 <li>
 Managing the website and writing content.
 </li>
 <li>
 Analyzing the web analytical report and social media report.
 </li>
 <li>
 Preparing monthly clipping report.
 </li>
 <li>
 The coordination and record of marketing activities and campaigns of the brand.
 </li>
 <li>
 Determined type, location and frequency of media. Negotiated contracts with media companies.
 </li>
 <li>
 Responsible from the overall launch events, PR activities and sponsorship activities.
 </li>
 <li>
 Organizing special festivals, parties and events
 </li>
 <li>
 Preparing all the collaterals such as poster, flyer and invitation
 </li>
 <li>
 Planning PR activities
 </li>
 <li>
 Being Manager on Duty twice a month and substitute for General Manager
 </li>
 <li>
 Welcoming delegations, participating special events such as royal/ministerial visits, conferences, trade and economy-related events
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 To fulfil this role successfully, you should demonstrate the following minimum qualifications:
 
 
 <ul>
 <li>
 Minimum of five (5) Years of Hotel Sales or Marketing Experience.
 </li>
 <li>
 Good command of English required.
 </li>
 <li>
 Four-year college degree preferred.
 </li>
 <li>
 Highly professional presentations and communication (oral and written) skills.
 </li>
 <li>
 Proficiency with standard Microsoft Office.
 </li>
 <li>
 Ability to perform critical analysis.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits.
 
 
 
 Only Turkish or candidates which able to communicate in Turkish will be hired.
 
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Director of Marketing & Communications

Join Fairmont Hotels & Resorts and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.