Qureos Mentor

Fairmont Hotels & Resorts

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city&rsquo;s storied history and traditions to bring guests an exceptional experience in the heart of one of the world&rsquo;s most talked about destinations.
 
 
 Fairmont Quasar Istanbul is at once in touch with this fabulous city&rsquo;s past and part of its dynamic future, rising up from the heart of Istanbul&rsquo;s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize.
 
 
 
 Job Description
 
 
 
 
 Business Performance
 
 
 
 <ul>
 <li>
 Set periodical budget &amp; forecast
 </li>
 <li>
 Analyze monthly P&amp;L and month-end reports, identify deviation from business plan goals
 </li>
 <li>
 Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.
 
 
 </li>
 </ul>
 
 Operation
 
 
 
 <ul>
 <li>
 Develop and update departmental SOP Manual, detailing standards of performance, Policies and Procedures and service standards pertinent to the efficient operation of the kitchen in accordance to Hotel&rsquo;s policies, standards and municipality requirements
 </li>
 <li>
 Work with Senior Culinary team and is responsible for the team to develop new menus and product development supported by detailed analysis and accurate costing
 </li>
 <li>
 Oversee the planning and implementation of effective food promotions
 </li>
 <li>
 Manage organization and cleanliness of departmental areas by conducting weekly walk through
 </li>
 <li>
 Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department
 </li>
 <li>
 Monitor food standards in each Outlet
 </li>
 <li>
 Ensure that all departmental reports, schedules, standard recipes, menus, food presentation photographs and correspondences are completed in an accurate and timely manner
 </li>
 <li>
 Identify market needs and trends in terms of food menus for both hotel guests and the local market
 </li>
 <li>
 Interact with management of other departments within areas of responsibility to foster and maintain effective working relations with them
 </li>
 <li>
 Meet and interact with representatives of the local community and potential guests as required
 
 
 </li>
 </ul>
 
 Other Responsibilities
 
 
 
 <ul>
 <li>
 Maintain complete knowledge of all F&amp;B services, contents &amp; preparation methods, outlets and hotel services/features
 </li>
 <li>
 Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
 </li>
 <li>
 Be well versed in hotel fire &amp; life safety/emergency procedures
 </li>
 <li>
 Attend all briefings, meetings and trainings as assigned by management
 </li>
 <li>
 Maintain a high standard of personal appearance and hygiene at all times
 </li>
 <li>
 Perform other reasonable duties assigned by the assigned by the Management of the Hotel
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 A strong culinary background working with Luxury Brands, with the demonstrated ability to stay current with new culinary trends;
 </li>
 <li>
 Excellent leadership and communication skills with the ability to maintain the highest of standards and implements company policies;
 </li>
 <li>
 Implement innovative and fresh ideas in retail, catering and patient services; and/or
 </li>
 <li>
 Create interpersonal relationships with guests..
 </li>
 <li>
 Have culinary production experience and a strong background in safety and sanitation compliance;
 </li>
 <li>
 Can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits.
 
 
 Only Turkish or candidates which able to communicate in Turkish will be hired.
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Executive Chef

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 As a Telephone Operator (Royal Service Agent) at Fairmont Doha, you'll serve as the welcoming voice of the hotel - handling both internal and external communications with warmth, professionalism, and grace. You&rsquo;ll facilitate guest service requests, ensure smooth inter-department coordination, manage emergencies, and safeguard guest satisfaction throughout their stay.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Promptly and courteously handle all incoming calls following established telephone etiquette.
 </li>
 <li>
 Log guest inquiries and requests accurately and follow up using systems like Opera PMS and Royal Service Manager
 </li>
 <li>
 Monitor and expedite guest requests, liaising with relevant departments to ensure timely delivery
 </li>
 <li>
 Serve as the central communication point in emergencies, coordinating responses per hotel safety protocols
 </li>
 <li>
 Manage wake-up calls, ensuring both accuracy and punctuality
 </li>
 <li>
 Record guest preferences, service interactions, and incidents in the appropriate systems
 </li>
 <li>
 Handle in-room dining orders and assist with coordination of guest-facing services as needed
 </li>
 <li>
 Uphold guest confidentiality and data privacy at all times
 </li>
 <li>
 Take proactive ownership of the guest experience, ensuring satisfaction through attentive communication and resolution
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Prior experience in a frontline role within luxury hotel/s and/or resort/s - Front Office, Royal Services, or Call Centres is a valuable asset
 </li>
 <li>
 Excellent written and spoken English. Additional languages are advantageous
 </li>
 <li>
 Strong computer literacy, especially with systems like Opera PMS and Royal Service Manager (or equivalent platforms)
 </li>
 <li>
 Impeccable telephone etiquette and the ability to remain calm and courteous under pressure
 </li>
 <li>
 A genuine passion for exceptional guest service and a track record of surpassing expectations
 </li>
 <li>
 Strong multitasking skills, good judgment, and composure in a high-paced environment
 </li>
 </ul>
</div>

Telephone Operator

<div>
 معلومات عن الشركة
 
 
 Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.
 
 
 وصف الوظيفة
 
 
 
 Infrastructure Management
 
 
 
 Coordinate and handle the installation, configuration, and maintenance of hardware (servers, PCs, POS devices, PABX) and software systems, including Office 365 solutions.
 
 
 
 Guest Services Support
 
 
 
 Ensure continuous and reliable delivery of high-speed internet (HSIA), Wi-Fi connectivity, and in-room entertainment systems to maintain a world-class guest experience.
 
 
 
 Specialized Hotel Systems
 
 
 
 Support and maintain core hospitality applications such as Opera (PMS), Micros (POS), and Sun System (Accounting).
 
 
 
 Cybersecurity &amp; Compliance
 
 
 
 Implement and monitor information security protocols, data-protection policies, staff training programs, and disaster-recovery plans to ensure compliance and operational resilience.
 
 
 
 Cross-Department Collaboration
 
 
 
 Work closely with departments including Front Office, Finance, Housekeeping, F&amp;B, and Sales &amp; Marketing to understand business needs, resolve system challenges, and optimize workflows.
 
 
 
 Audio-Visual Support
 
 
 
 Support hotel AV requirements, including meeting-room setups, and collaborate with the AV Supervisor and Events Team to deliver seamless event experiences where guest satisfaction is central.
 
 
 
 Asset &amp; Inventory Lifecycle
 
 
 
 Maintain software licenses, update inventory records of all IT assets, and provide quarterly status reports to the Head of Department.
 
 
 
 Vendor Management
 
 
 
 Serve as a secondary point of contact for external service providers, vendors, and hardware/software suppliers.
 
 
 المؤهلات
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 2&ndash;5 years of IT experience, including 1&ndash;2 years in a supervisory or senior support role. Prior experience in luxury hospitality is strongly preferred.
 </li>
 <li>
 Strong knowledge of LAN/WAN infrastructure, network security principles, analog telephony systems, and virtualization technologies (VMware / Hyper-V).
 </li>
 <li>
 Excellent problem-solving abilities, effective communication skills, and a strong commitment to delivering luxury-standard service.
 
 
 </li>
 </ul>
 معلومات إضافية
 
 
 <ul>
 <li>
 Microsoft 365 Certified: Endpoint Administrator Associate
 </li>
 <li>
 CCNA (Networking) or CompTIA Network+
 </li>
 <li>
 Microsoft Certified Professional (MCP)
 </li>
 </ul>
</div>

Systems Analyst

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 We are seeking a friendly and professional Front Desk Agent to join our team in Cairo, Egypt. As the first point of contact for our guests, you will play a crucial role in creating exceptional experiences and ensuring smooth hotel operations.
 
 
 <ul>
 <li>
 Greet and welcome guests with a warm, sincere smile upon arrival
 </li>
 <li>
 Perform efficient check-in and check-out procedures, ensuring 100% accuracy in guest information and room assignments
 </li>
 <li>
 Handle guest inquiries and requests promptly and professionally, providing information about hotel amenities, local attractions, and services
 </li>
 <li>
 Process payments and manage financial transactions accurately
 </li>
 <li>
 Assist with reservations, including room bookings, modifications, and cancellations
 </li>
 <li>
 Collaborate with other departments to ensure guest needs are met and issues are resolved quickly
 </li>
 <li>
 Maintain a clean and organized front desk area
 </li>
 <li>
 Ensure guest privacy and confidentiality at all times
 </li>
 <li>
 Upsell room upgrades and promote hotel services to drive revenue
 </li>
 <li>
 Handle guest complaints and escalate to management when necessary
 </li>
 <li>
 Assist with administrative tasks such as report generation and inventory management
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent
 </li>
 <li>
 Previous experience in front office operations, preferably in a luxury hotel setting
 </li>
 <li>
 Proficiency in Front Office Systems (e.g., Micros-Fidelio) and Microsoft Office suite
 </li>
 <li>
 Excellent communication skills in English; knowledge of additional languages is a plus
 </li>
 <li>
 Strong customer service orientation with a friendly and enthusiastic attitude
 </li>
 <li>
 Detail-oriented with the ability to multitask in a fast-paced environment
 </li>
 <li>
 Flexible and adaptable, with the ability to work all shifts including mornings, evenings, overnights, weekends, and holidays
 </li>
 <li>
 Excellent problem-solving skills and the ability to remain calm under pressure
 </li>
 <li>
 Basic math skills for handling financial transactions
 </li>
 <li>
 Knowledge of local attractions and services in Cairo
 </li>
 <li>
 Ability to stand for extended periods and occasionally lift up to 25 pounds
 </li>
 <li>
 Team player with a positive attitude and willingness to learn
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 <ul>
 <li>
 A passionate and inspired team that creates unique experiences for all they meet.
 </li>
 <li>
 We recognize and celebrate our team and individual success
 
 
 </li>
 </ul>
 Hotel Overview: Overlooking one of Cairo&rsquo;s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt&rsquo;s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa&ccedil;ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
 
 
 The spectacular reception leads the way to 543 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
 
 
 Physical Aspects of Position (include but are not limited to):
 
 
 <ul>
 <li>
 Constant standing and walking throughout shift.
 </li>
 <li>
 Frequent lifting and carrying up to 30 lbs.
 </li>
 <li>
 Occasional kneeling, pushing, pulling, lifting.
 </li>
 <li>
 Occasional ascending or descending ladders, stairs and ramps.
 
 
 </li>
 </ul>
 Visa Requirements: Must be legally permitted to work in Egypt.
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Employee benefit card offering discounted rates at Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
 </li>
 </ul>
</div>

Front Desk Agent

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 We are seeking a friendly and efficient Order Taker to join our team in Cairo, Egypt. As an Order Taker, you will play a crucial role in ensuring customer satisfaction by accurately recording and processing customer orders in a timely manner. This position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment.
 
 
 <ul>
 <li>
 Answer customer calls and greet walk-in customers promptly and professionally
 </li>
 <li>
 Take accurate food and beverage orders, ensuring all details and special requests are correctly recorded
 </li>
 <li>
 Enter orders into the Point of Sale (POS) system with precision and efficiency
 </li>
 <li>
 Provide customers with detailed information about menu items, including ingredients, preparation methods, and pricing
 </li>
 <li>
 Upsell additional items or promote daily specials when appropriate
 </li>
 <li>
 Communicate order details clearly to kitchen staff and coordinate with the service team for timely order fulfillment
 </li>
 <li>
 Handle customer inquiries, concerns, and complaints with patience and professionalism
 </li>
 <li>
 Process payments accurately and provide correct change when necessary
 </li>
 <li>
 Maintain a clean and organized workspace
 </li>
 <li>
 Stay updated on menu changes, promotions, and company policies
 </li>
 <li>
 Assist with other customer service tasks as needed
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent verbal communication and active listening skills
 </li>
 <li>
 Strong customer service orientation with a friendly and professional demeanor
 </li>
 <li>
 Proficiency in using Point of Sale (POS) systems and basic computer skills
 </li>
 <li>
 Ability to multitask and work efficiently in a fast-paced environment
 </li>
 <li>
 Keen attention to detail and accuracy in order taking and data entry
 </li>
 <li>
 Basic math skills for handling orders and payments
 </li>
 <li>
 Ability to remain calm and composed under pressure
 </li>
 <li>
 Flexibility to work various shifts, including evenings, weekends, and holidays as required
 </li>
 <li>
 Knowledge of food and beverage items (preferred)
 </li>
 <li>
 Previous experience in a similar customer service or order-taking role (preferred)
 </li>
 <li>
 Fluency in English; knowledge of Arabic or other languages is a plus
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 <ul>
 <li>
 A passionate and inspired team that creates unique experiences for all they meet.
 </li>
 <li>
 We recognize and celebrate our team and individual success
 
 
 </li>
 </ul>
 Hotel Overview: Overlooking one of Cairo&rsquo;s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt&rsquo;s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa&ccedil;ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
 
 
 The spectacular reception leads the way to 543 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
 
 
 Physical Aspects of Position (include but are not limited to):
 
 
 <ul>
 <li>
 Constant standing and walking throughout shift.
 </li>
 <li>
 Frequent lifting and carrying up to 30 lbs.
 </li>
 <li>
 Occasional kneeling, pushing, pulling, lifting.
 </li>
 <li>
 Occasional ascending or descending ladders, stairs and ramps.
 
 
 </li>
 </ul>
 Visa Requirements: Must be legally permitted to work in Egypt.
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Employee benefit card offering discounted rates at Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
 </li>
 </ul>
</div>

Order Taker

Company Description An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres. Job Description Purpose of Position To support both the colleagues and leaders of Raffles Salon in achieving the highest quality of both service and standards and improving the level of guest satisfaction through positive engagement and communication. Key Roles & Responsibilities <ul> <li>Maintain the LQA service standards as required for the Outlet.</li> <li>Read daily reports, hotel updates shared via Outlet communication methods and to acknowledge any VIP's arrivals to ensure they are acted upon. Report to shift 10 mins before start time and communicate in advance if any delay. Must know all Food & Beverage menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.</li> <li>Present children's menus when appropriate, and describe specials and alternative cuisine.</li> <li>Serve and clear food and beverage items in an unobtrusive and professional manner using Tray/appropriate service ware at all times.</li> <li>Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures.</li> <li>Carry trays, bus and reset tables with linen, chinaware, glassware and silverware.</li> <li>Ascertain guests' satisfaction and handle any problem which may arise, informing the Supervisor/Manager of the problem and how it was resolved.</li> <li>Follow cash and credit card procedures according to the guidelines of the accounting department.</li> <li>Maintain a clean, neat and orderly restaurant throughout service.</li> <li>Polish cutlery, refill salt, pepper and sugar, creamers etc.</li> <li>Must be able to prepare/operate the coffee machine to make specialty coffee's/Tea's.</li> <li>Must be able to make/serve other beverages both non-alcoholic and alcoholic drinks.</li> <li>Ensure that work station is stocked with appropriate condiments at all times.</li> <li>Report any guest comments regarding food and beverage to manager.</li> <li>Conscientious handling and maintenance of operating equipment.</li> <li>Learn and adhere to safety, sanitation, HACCP and hygiene policies.</li> <li>Maintain good working relationships with colleagues, and all other departments.</li> <li>Maintain complete knowledge of all F&B services, outlets and hotel services/features.</li> <li>Perform opening/closing side duties as assigned and set all tables according to standards.</li> <li>Report to manager any kinds of deviation from set standard and procedures.</li> <li>Ensure that all service and storage areas are kept safe and clean.</li> <li>Help minimize waste, neglect, breakages and mishandling of supplies and equipment.</li> <li>Carry out cleaning and maintenance of the outlet. • Incase of being unwell and not able to report to work, Restaurant Supervisor/ Manager must be notified a minimum of 4 hrs prior shift through telephone call.</li> <li>Assist other Food & Beverage Outlets in their operations during peak hours if needed or work extended shifts due to operational needs.</li> <li>Actively support in the Management in supervision of the operation/section to maintain service standards.</li> <li>Assist the Supervisor/Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees.</li> <li>Assist in colleagues training and act as a role model by leading by example and actively supporting the colleagues throughout their shift.</li> <li>Must learn and be able to use the operating systems at Raffles Dubai.</li> <li>Conducts Equipment and Beverage inventories and ensures no variances in beverage inventories.</li> <li>Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager, driving Trainings/ INES.</li> <li>Use a hands on approach to train and develop employees, demonstrate team building, and lead by example.</li> <li>Understand the Goals/Targets set by the Management for the Outlet and work towards achieving it.</li> <li>Carry out any other duties as and when assigned by the Management of the Hotel.</li> </ul> Personal Attributes <ul> <li>Excellent reading, writing and oral proficiency in English.</li> <li>Strong communication skills; the ability to multitask; extensive wine and cuisine knowledge; computer proficiency.</li> <li>Courteous and helpful to colleagues and guests.</li> <li>Experienced in all aspects of restaurants service.</li> <li>Must be well presented and professionally groomed at all times.</li> <li>Trainer with solid motivational and teamwork skills.</li> <li>Attention to detail and strong interpersonal skills to deal with diverse staff and team from other outlets/departments.</li> <li>Able to perform all the tasks accurately and efficiently.</li> </ul> Qualifications <ul> <li>Secondary education.</li> </ul> Experience <ul> <li>Minimum 2 years Hotel experience with at least 1 year in a 5 star luxury operation.</li> <li>Knowledgeable in food and beverage service standards and up selling skills.</li> <li>High awareness on maintaining 5-star standards.</li> <li>Knowledgeable on Micros and Opera system and Cashiering process.</li> </ul> Additional Information Raffles Dubai Sheikh Rashid Road, Wafi 121800 Dubai, United Arab Emirates.<img src="https://www.jobg8.com/Tracking.aspx?2BLAx2Vk0CawS1q1hAmK69%2fUHQJ5cnnLg" width="0" height="0" />

Captain

<div>
 
 Company Description
 
 
 
 Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills &amp; knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.
 
 
 
 Job Description
 
 
 
 Reporting to Director of Finance, responsibilities and essential job functions include but are not limited to the following:
 
 
 
 
 People Management
 
 
 
 
 <ul>
 <li>
 Establish and maintain seamless co-ordination &amp; co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.
 </li>
 <li>
 Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
 </li>
 <li>
 Ensure that all personnel are kept well informed of department&rsquo;s objectives and policies.
 
 
 </li>
 </ul>
 
 
 Financial Management
 
 
 
 
 <ul>
 <li>
 Identify optimal, cost effective use of the resources and educate the team on the same.
 
 
 </li>
 </ul>
 
 
 Operational Management
 
 
 
 
 <ul>
 <li>
 Ensure to secure used and unused revenue related documents such as Guest checks, Guest Folios, Official receipts, Captain Orders, Paid-out Vouchers, Rebates/Allowance Vouchers, miscellaneous Debit/Credit Vouchers.
 </li>
 <li>
 Check Revenue documents and verify against Revenue sheets.
 </li>
 <li>
 Check that rebates, allowances and adjustments against revenue are properly authorized and legitimate.
 </li>
 <li>
 Reconcile computer generated Guest Ledger Balance against the General Ledger Balance.
 </li>
 <li>
 Prepare other reports, schedules and analysis that may be required from time to time.
 </li>
 <li>
 Perform other duties that may be assigned from time to time.
 </li>
 <li>
 Responsible for all Income Audits and for preparing reports for the same.
 </li>
 <li>
 Responsible for consolidating income reports for all areas of operations.
 </li>
 <li>
 Verify soft count deposits.
 </li>
 <li>
 Audit and account for all control documents and prepare exception reports for all errors.
 </li>
 <li>
 Other duties assigned
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Tamayyaz Program is for Saudi Nationals Only.
 </li>
 <li>
 Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
 </li>
 <li>
 Basic English skills are a must.
 </li>
 <li>
 Strong passion for the Hospitality Field.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Is a team player that contributes to and proactively assists co-workers.
 </li>
 <li>
 Ability to work a flexible roster depending on departmental needs.
 </li>
 <li>
 Ability to focus attention on guest needs, always remaining calm and courteous.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
</div>

Tamayyaz–Income Auditors – Saudis Only

Join Fairmont Hotels & Resorts and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.