Qureos Mentor

Fairmont Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 We are seeking a detail-oriented and organized Executive Assistant to join our team in Cairo, Egypt. In this pivotal role, you will provide comprehensive administrative support to senior executives, ensuring seamless operations and enabling leadership to focus on strategic initiatives. As an Executive Assistant, you will be the backbone of executive operations, managing complex schedules, coordinating communications, and supporting high-level decision-making through meticulous preparation and proactive problem-solving.
 
 
 <ul>
 <li>
 Provide full administrative support to executives, including calendar management, scheduling, and coordination of meetings across multiple time zones
 </li>
 <li>
 Manage executive correspondence, emails, and communications with professionalism and discretion
 </li>
 <li>
 Prepare comprehensive reports, presentations, and meeting minutes for executive-level meetings and board discussions
 </li>
 <li>
 Coordinate internal and external communications on behalf of senior leadership, ensuring clarity and consistency in messaging
 </li>
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 Organize and execute special projects and initiatives as assigned by executive leadership
 </li>
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 Maintain confidentiality and handle sensitive information with the utmost professionalism and integrity
 </li>
 <li>
 Serve as a liaison between executives and internal/external stakeholders, managing relationships with diplomacy and tact
 </li>
 <li>
 Anticipate executive needs and proactively address challenges before they escalate
 </li>
 <li>
 Manage travel arrangements, expense reports, and logistical coordination for executives
 </li>
 <li>
 Maintain organized filing systems, databases, and documentation for easy retrieval and reference
 </li>
 <li>
 Support strategic planning and goal-setting initiatives through research, analysis, and documentation
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 1-3 years of prior experience in administrative, secretarial, or executive support roles
 </li>
 <li>
 Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
 </li>
 <li>
 Exceptional written and verbal communication skills in English
 </li>
 <li>
 Demonstrated expertise in calendar management, scheduling, and meeting coordination
 </li>
 <li>
 Strong time management and prioritization abilities with capacity to handle multiple competing priorities
 </li>
 <li>
 Proven ability to maintain confidentiality and exercise sound judgment in sensitive situations
 </li>
 <li>
 Excellent organizational and attention-to-detail skills
 </li>
 <li>
 Proficiency in preparing professional reports, presentations, and meeting documentation
 </li>
 <li>
 Strong interpersonal and stakeholder management skills
 </li>
 <li>
 Demonstrated problem-solving ability and initiative-taking mindset
 </li>
 <li>
 Ability to work independently and as part of a collaborative team
 </li>
 <li>
 Professional demeanor, reliability, and resilience in a fast-paced environment
 </li>
 <li>
 Experience with travel coordination and expense management (preferred)
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Employee benefit card offering discounted rates at Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
 
 
 </li>
 </ul>
 
 Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 
 Hotel Overview
 
 : Overlooking one of Cairo&rsquo;s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt&rsquo;s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa&ccedil;ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
 
 
 The spectacular reception leads the way to 566 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
</div>

Executive Assistant

<div>
 
 Company Description
 
 
 
 Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
 
 
 
 Job Description
 
 
 
 Facilitate the arrival and departure of guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.
 
 
 <ul>
 <li>
 Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
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 Anticipate guests&rsquo; needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
 </li>
 <li>
 Maintain positive guest relations at all times.
 </li>
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 Resolve guest complaints, ensuring guest satisfaction.
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 <li>
 Maintain complete knowledge at all times of:
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 all hotel features/services, hours of operation.
 </li>
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 all room types, numbers, layout, decor, appointments and location.
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 all room rates, special packages and promotions.
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 daily house count and expected arrivals/departures.
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 scheduled daily group activities.
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 Loyalty program details
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 Build guest loyalty through personalized service
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 Process all guest registrations and check-outs.
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 Communicate services and amenities of the hotel to guests.
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 Coordinate all guest room billing.
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 Respond to all guest requests.
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 Document and confirm reservations and cancellations.
 </li>
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 Block rooms in computer and follow through on designated requirements.
 </li>
 <li>
 Generate, print and distribute daily and weekly reports.
 </li>
 <li>
 Settle guest accounts and adhere to all cashiering procedures.
 </li>
 <li>
 Assist other front office departments as needed.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school graduate or equivalent vocational training certificate.
 </li>
 <li>
 Previous experience as Front Desk Agent in hospitality an asset.
 </li>
 <li>
 Previous guest relations and cashiering experience an asset.
 </li>
 <li>
 Computer literate in Microsoft window Applications.
 </li>
 <li>
 Knowledge of Opera Property Management system
 </li>
 <li>
 Fluency in English both verbal and non-verbal.
 </li>
 <li>
 Ability to:
 </li>
 <li>
 perform job functions with attention to detail, speed and accuracy.
 </li>
 <li>
 prioritize and organize.
 </li>
 <li>
 be a clear thinker, remaining calm and resolving problems using good judgement.
 </li>
 <li>
 understand guests&rsquo; needs.
 </li>
 <li>
 work cohesively with co-workers as part of a team.
 </li>
 <li>
 work with minimal supervision.
 </li>
 <li>
 maintain confidentiality of guest information and pertinent hotel data.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 Paid time off
 </li>
 <li>
 Medical, Dental and Vision Insurance, 401K
 </li>
 <li>
 Complimentary Shift Meal
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academy designed to sharpen your skills
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
 </li>
 <li>
 Career development opportunities with national and international promotion opportunities
 </li>
 <li>
 Eligible performance based bonus
 </li>
 </ul>
</div>

Front Desk Agent

<div>
 
 Company Description
 
 
 
 
 Raffles &amp; Fairmont the Red Sea
 
 , positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites.
 
 
 
 Job Description
 
 
 
 The Procurement Manager oversees the procurement of goods and services through competitive bidding to ensure optimal pricing and quality in compliance with Raffles &amp; Fairmont control policies. This role manages core purchasing functions such as receiving and delivering supplies, maintaining organized storage facilities, and ensuring accurate filing systems for hotel inventory. Additionally, the Purchasing Manager supervises receiving clerks, streamlines shipping and receiving processes, and maintains tracking systems for all transactions, including guest package signatures. By implementing best practices in inventory management, vendor relations, and operational standards, the position plays a critical role in supporting efficient hotel operations.
 
 
 <ul>
 <li>
 Maintain appropriate par stock levels for all inventory items; promptly notify the Director of Procurement of any variances or deviations.
 </li>
 <li>
 Ensure all purchases, requisitions, and orders have proper approvals and comply with hotel policies and procedures.
 </li>
 <li>
 Partner closely with the Culinary Director and Director of F&amp;B to align purchasing strategy with menu development, product quality standards, and operational goals.
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 Lead sourcing, negotiation, and contracting of food, beverage, and commodity suppliers to secure optimal pricing, consistency, and value.
 </li>
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 Develop and maintain vendor relationships, conduct performance reviews, and drive continuous improvement in quality, service, and delivery reliability.
 </li>
 <li>
 Monitor market trends, pricing fluctuations, and supply risks to support cost control, forecasting, and budgeting in collaboration with F&amp;B leadership.
 </li>
 <li>
 Implement and enforce procurement policies, inventory controls, and sustainability standards, ensuring compliance with food safety and regulatory requirements.
 </li>
 <li>
 Coordinate with culinary and operations teams to support menu roll-outs, seasonal programs, and product evaluations, including tastings and specification approvals.
 </li>
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 Analyze purchasing data and KPIs to identify savings opportunities, waste reduction initiatives, and supply chain efficiencies across F&amp;B outlets.
 </li>
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 Oversee product specifications, quality benchmarks, and standardization of ingredients and beverages across locations to protect brand and guest experience.
 </li>
 <li>
 Secure competitive bids and maintain supporting documentation; ensure inventory pricing reflects current information.
 </li>
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 Check all Purchase Orders (POs) for authorization, signatures, price verification, and vendor assignment; maintain and control filing of all POs and related documentation, ensuring accurate system input.
 </li>
 <li>
 Perform daily reconciliation of food and beverage invoices and submit to Finance for processing; monitor and prepare financial reports in accordance with hotel requirements and deadlines.
 </li>
 <li>
 Review banquet event orders and consult with management for special requirements.
 </li>
 <li>
 Oversee and assist in unloading, receiving, sorting, stocking, securing, and distributing goods; ensure timely deliveries and proper rotation of stock (FIFO), as well as disposal of spoiled or damaged items.
 </li>
 <li>
 Manage delivery needs for hotel tenants and residences; maintain storage areas, loading dock, and related spaces in clean and safe condition.
 </li>
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 Ensure compliance with federal, state, and local food and beverage storage laws, regulations, and codes.
 </li>
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 Receive and deliver packages to all departments and outlets; verify logs, security procedures, and make temperature logs for meat.
 </li>
 <li>
 Assist in month-end, quarterly, and annual inventory processes; complete monthly inventory counts and reports.
 </li>
 <li>
 Interview, train, coach, counsel, and develop Purchasing and Receiving staff; provide training in proper receiving procedures to ensure product freshness and adherence to SOPs; assist in developing LSOPs as needed.
 </li>
 <li>
 Answer department phones and respond to vendor, guest, and employee needs with a customer-oriented approach.
 </li>
 <li>
 Prepare bills of lading for shipments and maintain organized paperwork; ensure proper and safe packaging of customer items using packaging equipment.
 </li>
 <li>
 Track all price changes and keep leadership informed of unusual occurrences or deviations from standards.
 </li>
 <li>
 Attend and contribute to meetings and training sessions to promote morale, productivity, and efficiency.
 </li>
 <li>
 Ability to work in a fast-paced team environment and independently with strong work ethics; must be available for on-call needs for shipping and receiving.
 </li>
 <li>
 Report damages and discrepancies promptly.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Education &amp; Experience:
 
 
 <ul>
 <li>
 A minimum of 6 years of related progressive experience in hotel or related field; or a 4-year college degree and a minimum of 2 years of related progressive experience; or a 2-year college degree and a minimum of 4 years of related progressive experience.
 </li>
 <li>
 The ability to demonstrate knowledge and understanding of safe food handling standards and beverage management.
 </li>
 <li>
 Previous supervisory purchasing responsibilities required.
 </li>
 <li>
 Must be proficient in using basic computer equipment and applications, including Windows, word processing, and spreadsheet programs, as approved by the Company.
 
 
 </li>
 </ul>
 
 General Requirements
 
 
 
 <ul>
 <li>
 Maintain a warm and friendly demeanor at all times.
 </li>
 <li>
 Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner.
 </li>
 <li>
 Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
 </li>
 <li>
 Must be able to multitask and prioritize departmental functions to meet deadlines.
 </li>
 <li>
 Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
 </li>
 <li>
 Attend all hotel required meetings and trainings.
 </li>
 <li>
 Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
 </li>
 <li>
 Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag.
 </li>
 <li>
 Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations.
 </li>
 <li>
 Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
 </li>
 <li>
 Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
 </li>
 <li>
 Must be able to understand, evaluate, and apply complex information, data, etc. from various sources to meet appropriate objectives.
 </li>
 <li>
 Must be able to maintain confidentiality of information.
 </li>
 <li>
 Must be able to show initiative, including anticipating guest or operational needs.
 </li>
 <li>
 Perform other duties as requested by management.
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Understanding of Ultra-Luxury guest expectations and brand alignment.
 </li>
 <li>
 experience in project coordination, scheduling, and document control during pre-Opening stages.
 </li>
 <li>
 Experience in pre-Opening is a must.
 </li>
 <li>
 A proactive, anticipatory approach with a strong sense of ownership and accountability.
 </li>
 <li>
 Impeccable grooming and personal presentation aligned with Luxury standards.
 </li>
 </ul>
</div>

Procurement Manager - Raffles & Fairmont The Red Sea (Saudi National)

<div>
 
 Company Description
 
 
 
 
 Your team and working environment:
 
 
 
 Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
 
 
 
 Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLESS
 
 
 
 
 Job Description
 
 
 
 Reporting to the Good Things Manager, responsibilities and essential job functions include but are not limited to the following:
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide timely, personalized, friendly and efficient food and beverage service to our discerning guests
 </li>
 <li>
 Ensure that overall cleanliness and maintenance of our cafe exceeds expectations
 </li>
 <li>
 Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participating in departmental communication meetings
 </li>
 <li>
 Actively participate in monthly departmental sales promotions
 </li>
 <li>
 Ensure that all beverage product meets Fairmont Hotels &amp; Resort standards
 </li>
 <li>
 Ensure that cafe is well stocked and any &rsquo;86 items are communicated to Manager on Duty
 </li>
 <li>
 Ensure that cafe area is clean and all equipment is functional
 </li>
 <li>
 Bring any concerns to the attention of the Manager (related to internal or external guests, food or service quality, operation of the room, physical surrounding or equipment)
 </li>
 <li>
 Be Health &amp; Safety conscious and actively involved in maintaining a safe work environment
 </li>
 <li>
 Uphold the highest standard of internal and external customer service by demonstrating Fairmont Service Essentials at all times
 </li>
 <li>
 Complete side duties in timely manner
 </li>
 <li>
 Assist colleagues in daily tasks as required
 
 
 </li>
 </ul>
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Paid time off
 </li>
 <li>
 Medical, Dental and Vision Insurance, 401K
 </li>
 <li>
 Complimentary shift meal
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies and Educational Assistance for further development
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
 
 
 <ul>
 <li>
 Previous guest service experience preferred
 </li>
 <li>
 Previous point of sale system experience preferred
 </li>
 <li>
 Must have good cash handling skills
 </li>
 <li>
 Excellent communication and organizational skills
 </li>
 <li>
 Strong interpersonal and problem solving abilities
 </li>
 <li>
 Highly responsible &amp; reliable
 </li>
 <li>
 Ability to work well under pressure in a fast paced environment
 </li>
 <li>
 Ability to work cohesively as part of a team
 </li>
 <li>
 Ability to focus attention on guest needs, remaining calm and courteous at all times
 
 
 </li>
 </ul>
 
 Physical Demands
 
 
 
 
 This Position Requires
 
 
 
 <ul>
 <li>
 Constant standing and sitting throughout shift
 </li>
 <li>
 Occasional lifting and carrying up to 20 lbs
 </li>
 <li>
 Occasional kneeling, pushing, pulling, lifting
 </li>
 <li>
 Occasional ascending or descending ladders, stairs and ramps
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
 
 
 Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
</div>

Barista

Join Fairmont Hotels & Resorts and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Fairmont Hotels & Resorts

About Company

Executive Assistant

Front Desk Agent

Procurement Manager - Raffles & Fairmont The Red Sea (Saudi National)

Barista