Qureos Mentor

Fairstead

<div><div><p>Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.</p>
<p>
At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.</p></div><p></p><p><br>
Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below.</p><br>
<p></p>
<p><b>
RESPONSIBILITIES:</b></p>
<ul>
<li>Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act.</li>
</ul><ul><li>Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.</li>
</ul><ul><li>Develops responses to regulatory agencies in coordination with the Compliance Department.</li>
</ul><ul><li>Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements.</li>
</ul><ul><li>Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews.</li>
</ul><ul><li>Assisting tenants with requests, questions, problems, and complaints.</li>
</ul><ul><li>Monitors tenant and complex-wide arrears and litigation cases.</li>
</ul><ul><li>Document lease violations and coordinate evictions.</li>
</ul><ul><li>Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs.</li>
</ul><ul><li>Alerting staff of move-ins, move-outs, and any emergencies.</li>
</ul><ul><li>Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations.</li>
</ul><ul><li>Coordinate vendor bids and contractor quotes.</li>
</ul><ul><li>Conduct and document unit inspections.</li>
</ul><ul><li>Conduct bi-annual walk-throughs with the Building Superintendent.</li>
</ul><ul><li>Create reports for review to ensure all buildings under the PM's responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed.</li>
</ul><ul><li>Provide and obtain updates on various ongoing construction projects/unit renovations.</li>
</ul><ul><li>Work with the construction team on avoiding violations, inspections, and necessary access.</li>
</ul><ul><li>Attend monthly financial catch-up meetings and monitor budgets.</li>
</ul>
<p><b>BENEFITS:</b></p>
<ul>
<li>Generous employer contribution for Medical Insurance through Meritain Health.</li>
</ul><ul><li>Employer Paid Vision Plans.</li>
</ul><ul><li>Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.</li>
</ul><ul><li>12 paid Holidays.</li>
</ul><ul><li>15 days of PTO.</li>
</ul><ul><li>7 Sick days.</li>
</ul><ul><li>Employer Paid Life Insurance.</li>
</ul><ul><li>Flexible Spending Account.</li>
</ul><ul><li>Nationwide Pet Insurance.</li>
</ul><ul><li>Disability Insurance.</li>
</ul><ul><li>Laser Correction Discount.</li>
</ul><ul><li>Employee Discounts on appliances, apparel, and more.</li></ul><br>
<p></p>
<p><b>
QUALIFICATIONS:</b></p>
<ul>
<li>Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management).</li>
</ul><ul><li>COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification.</li>
</ul><ul><li>Bachelor's degree preferred.</li>
</ul><ul><li>EIV experience.</li>
</ul><ul><li>Yardi and Realpage experience preferred.</li>
</ul><ul><li>TCS certification for tax credit properties.</li>
</ul><ul><li>Experience in Affordable Housing</li>
</ul><ul><li>Proficient in Microsoft Office Suite.</li>
</ul><ul><li>Ability to multi-task and meet tight deadlines.</li>
</ul><div><p>
Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.</p><br>
<p></p>
<div>
<p>For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at</p>
</div>
<div><p>https://fairstead.com/privacy-policy/</p></div></div></div>

Community Manager - Affordable Housing

<div><div><p>Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.</p>
<p>
At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.</p></div><p></p><p><br>
Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations.</p><br>
<p></p>
<p><b>
RESPONSIBILITIES</b></p>
<ul>
<li>Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook.</li>
</ul><ul><li>Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements.</li>
</ul><ul><li>Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews.</li>
</ul><ul><li>Documents lease violations and coordinate evictions.</li>
</ul><ul><li>Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues.</li>
</ul><ul><li>Ensures the property's maintenance team members respond and complete resident service requests.</li>
</ul><ul><li>Assisting tenants with requests, questions, problems, and complaints.</li>
</ul><ul><li>Alerting staff of move ins, move outs, any emergencies.</li>
</ul><ul><li>Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors.</li>
</ul><ul><li>Responsible for regularly tracking arrears and following up with tenants per the company policy.</li>
</ul><ul><li>Oversee the lease renewal program for appropriate retention rate.</li>
</ul><ul><li>Works within house legal team to track status of rent payments.</li>
</ul><ul><li>Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily.</li>
</ul><ul><li>Create purchase orders in Yardi.</li>
</ul><ul><li>Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours.</li>
</ul><ul><li>Perform or assist with any operations as required to maintain workflow and to meet schedules.</li>
</ul><ul><li>Perform other duties as needed.</li></ul><br>
<p></p>
<p><b>
Benefits</b></p>
<ul>
<li>Generous employer contribution for Medical Insurance through Meritain Health</li>
</ul><ul><li>Employer Paid Vision Plans.</li>
</ul><ul><li>Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.</li>
</ul><ul><li>12 paid Holidays.</li>
</ul><ul><li>15 days of PTO.</li>
</ul><ul><li>7 Sick days.</li>
</ul><ul><li>Employer Paid Life Insurance.</li>
</ul><ul><li>Flexible Spending Account.</li>
</ul><ul><li>Nationwide Pet Insurance.</li>
</ul><ul><li>Disability Insurance.</li>
</ul><ul><li>Laser Correction Discount.</li>
</ul><ul><li>Employee Discounts on appliances, apparel, and more.</li></ul><br>
<p></p>
<p><b>
QUALIFICATIONS:</b></p>
<p>
To perform the job successfully, the following skills and/or experience are required to qualify for the position.</p>
<ul>
<li>Two (2) years of experience in affordable housing leasing or property management.</li>
</ul><ul><li>Knowledge and experience in the local residential market.</li>
</ul><ul><li>Experience with EIV, Yardi and Realpage.</li>
</ul><ul><li>Proficient in Microsoft Office Suite.</li>
</ul><ul><li>Strong written and verbal communication skills.</li>
</ul><ul><li>Great Customer Service skills.</li>
</ul><ul><li>Able to learn and work with property management applications.</li>
</ul><ul><li>Quick learner and great attitude.</li>
</ul><div><p>
Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.</p><br>
<p></p>
<div>
<p>For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at</p>
</div>
<div><p>https://fairstead.com/privacy-policy/</p></div></div></div>

Assistant Community Manager - Affordable Housing

Community Manager

Join Fairstead and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Fairstead

About Company

Community Manager - Affordable Housing

Assistant Community Manager - Affordable Housing

Community Manager