Qureos Mentor

Faj IT Solutions

About UsFAJ Group of companies is a dynamic and rapidly growing e-commerce business, technical services, and IT solutions based in Dubai- UAE, and Islamabad -Pakistan.We specialize in delivering high-quality products, IT solutions, and technical support to our customers, and our commitment to excellence has positioned us as a leader in the industry. With our main office located in Dubai, UAE, we are expanding our team and are currently seeking highly skilled and experienced team to join us.For more details,Company Name: FAJ IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485Job Description:We require an Operations Assistant Sales / Purchase Department job in Islamabad Capital Territory, PakistanBachelor&rsquo;s degree in any field, from a recognized university.Preferred Age of 28-35Experience:Minimum 3 years of relevant experience, preferably working in an international or corporate organization.Strong planning and organizing skills to handle operational assistance tasks under the given timelines.Proficiency in computers, especially Word, Excel, CRM and Outlook.Effective writing and communication skills in English.Responsibility :Attends inbound and makes outbound calls, WhatsApp chat / Online chat etc.. respondsRegisters and follows up customers&rsquo; inquiries or complaint/sPrepares quotations/estimates, invoices to customersPrepares weekly reports on power retailersHandles our products / spare parts inquiries and customers' registration via chat or emails.Ensures all field teams address customers&rsquo; complaint/s and requestsDevelops customer feedback system to ensure customer satisfactionSends daily and monthly reports to the managerPerforms other related clerical, admin and sales jobsAddresses customers&rsquo; queriesPrepares Statement of Accounts of various parties and follows upCoordinate with teamsSends daily and monthly reports to the managerHandles prospective clients and provides counselingPerforms other related clerical, admin and sales jobsHandles clients in a professional mannerDeals with customer issuesProcesses customer ordersKeeps up to date with product developmentsCalls clienteleDevise new sales or marketing strategiesWorks with other departmentsSchedules appointments, calls and meetingsThe Operations Assistant will report to designated PRM staff and provide logistic support and other tasks as assigned. The Assistant shall work in collaboration with other designated operational assistants to provide smooth operational services. The detailed tasks to be performed by the Operation Assistant include, but are not limited to, the following:Regularly update the contact details of personnel in PRM in consultation with all units in PRM.Prepare expense sheets for contractual drivers.Provide admin support to designated Staff at PRM. Arrange logistics of designated staff on in-land and abroad missions.Pay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

CSR - Customer Service Representative

Job description:About UsFAJ Group, based in Dubai, UAE, was founded in 2010 as a small company focused on technical services and equipment sales.We have since grown into a dynamic organisation with over four subsidiaries in two sectors: International Training Academy and IT solutions. Our growth spans trading (including e-commerce), technical services, and various appliances and electronics.Company Name: F A J IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485Are you a creative thinker with a passion for words and storytelling? We are seeking a qualified Creative Content Writer / Copywriter to join our team onsite. If you can transform ideas into engaging content and write with clarity, creativity, and purpose, we would love to hear from you!Below are the details:<ul><li>Write engaging and persuasive product descriptions, creative slogans, and catchy captions tailored for social media.</li><li>Craft creative, informative, and SEO-optimized blog content for websites and other platforms.</li><li>Contribute fresh ideas while staying up-to-date with industry and content trends.</li><li>Ensure accuracy, clarity, and consistency in every piece of content.</li><li>Deliver high-quality work on tight deadlines while pushing creative boundaries.</li><li>Collaborate closely with design, marketing, and product teams to bring campaigns to life.</li></ul>Skills &amp; Qualifications:Education: Bachelor's degree in English, Journalism, Communications, Marketing, or a related fieldSkills:<ul><li>Excellent command of written English.</li><li>Strong copywriting and content writing capabilities.</li><li>Creative thinking and a problem-solving mindset.</li><li>Knowledge of SEO and digital content trends.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Please note: This is a full-time onsite position. Remote work is not available.Work Location: In person

Copy and Content Writer

About Us FAJ Group, based in Dubai, UAE, was founded in 2010 as a small company focused on technical services and equipment sales.We have since grown into a dynamic organization with over four subsidiaries in two sectors: International Training Academy and IT solutions. Our growth spans trading (including e-commerce), technical services, and various appliances and electronics.Company Name: FAJ IT SolutionsFor more details,Company Name: FAJ IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485A Prompt Engineer, or Prompt Designer, provides support for businesses in creating and managing AI prompts to ensure accurate, productive automated AI processes. Duties commonly listed in a Prompt Engineer job description include analyzing and researching AI technologies to stay abreast of best practices, creating and editing prompts and developing algorithms to support positive machine learning outcomes.Prompt Engineer duties and responsibilitiesPrompt Engineers are typically concerned with how processes, employees and customers interact with artificial intelligence. They work to create better prompts and support more proactive and helpful automated content within the scope of a variety of processes, including content generation, customer service chatbots and data analysis.Some potential duties to ensure are in a Prompt Engineer job posting include:<ul><li>Designing or writing prompts to support specific AI outcomes</li><li>Collaborating with teams to refine prompts to develop better prompt processes to support desired outcomes</li><li>Analyzing AI performance and making process and algorithm updates for performance improvement</li><li>Continued research and education on the ever-changing AI field to ensure updated best practices</li><li>Preparing data for use in updating or training machine learning processes</li><li>Providing and explaining reports regarding AI outcomes and performance</li><li>Collaborating with cross-functional teams to understand risks, ethical concerns and other issues related to AI use</li><li>Highlight required technical skills: Specify the programming languages, AI frameworks, and tools the candidate should be proficient in, such as Python, TensorFlow, or GPT-3.</li><li>Design multi turn dialogue flows for text and voice agents with context awareness and memory handling. Define personalities and tone across products and agents.</li><li>Create multilingual prompt strategies and develop reusable templates and frameworks to speed development.</li><li>Continuous Testing and Improvement</li><li>Test prompts with recordings, transcripts, and simulations before and after launch. Analyze live interactions to spot hallucinations, tone issues, dead ends, and token inefficiency.</li></ul>Collaboration and Delivery<ul><li>Partner with product managers on requirements and goals and work with engineers to integrate prompts within technical constraints.</li><li>Coordinate updates across multiple agents with version control for a unified experience and support compliance and privacy standards.</li><li>Iterate quickly to improve quality, safety, and naturalness and use analytics and qualitative insights to measure success.</li></ul>Requirements:<ul><li>Proven experience designing multi-turn conversational systems, such as chatbots, voice assistants, or customer service agents.</li><li>Strong skills in prompt engineering techniques (e.g., few-shot, chain-of-thought, RAG pipelines).</li><li>Ability to define consistent, persona-driven conversational styles across multiple agents and products.</li><li>Familiarity with LLM APIs (OpenAI, Anthropic, etc.) and conversational frameworks (e.g., LangChain).</li><li>Excellent writing and linguistic skills, with attention to tone, clarity, and cultural sensitivity.</li><li>Basic programming skills (Python preferred) for testing and prototyping prompts.</li></ul>Work Location: In person

AI Prompt Engineer And Graphic Designer

About Us:FAJ Group of companies is a dynamic and rapidly growing e-commerce business, technical services, and IT solutions based in Dubai- UAE, and Islamabad, Pakistan.We specialise in delivering high-quality products, IT solutions, and technical support to our customers, and our commitment to excellence has positioned us as a leader in the industry. With our main office located in Dubai, UAE, we are expanding our team and are currently seeking highly skilled and experienced individuals to join us.Company Name: FAJ IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485Job DescriptionWe are looking for a highly skilled and detail-oriented Senior Accountant to join our dynamic finance team. The ideal candidate will have extensive expertise in Excel and a strong background in auditing, multi-currency transactions, as well as experience in budgeting, forecasting, and pricing. This role is crucial for supporting our growth as a fintech leader by ensuring that financial data is accurately recorded and compliant with industry standards.Key Responsibilities:<ul><li>Oversee the preparation and management of financial statements in accordance with accounting standards and company policies.</li><li>Perform audits, both internal and external, ensuring compliance with financial regulations and accuracy in reporting.</li><li>Manage multi-currency transactions, ensuring proper accounting treatment of foreign exchange and global operations.</li><li>Prepare and maintain detailed budgets and forecasts, providing insights and recommendations to support strategic decision-making.</li><li>Develop and implement pricing models for products and services, evaluating cost structures and profitability.</li><li>Collaborate with internal departments to streamline financial processes and ensure efficiency in financial reporting.</li><li>Conduct variance analysis, explaining differences between forecasted and actual results, and propose corrective actions when needed.</li><li>Assist in the preparation of tax returns and regulatory filings.</li><li>Maintain accounting records for multiple entities within the organization.</li></ul>Key Requirements:<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or related field (CPA or equivalent certification is a plus).</li><li>Minimum of 5 years of experience in Auditing, with at least 3 years in a senior accounting role.</li><li>Expertise in advanced Excel functions (pivot tables, VLOOKUP, macros, etc.).</li><li>Solid experience in auditing and accounting for multi-currency transactions.</li><li>Strong knowledge of budgeting, forecasting, and financial modeling.</li><li>Experience in pricing strategies and cost analysis.</li><li>Proven ability to work independently and manage multiple priorities.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong communication skills, with the ability to interact with senior management and external auditors.</li><li>Experience in the banking or fintech industry is a plus</li></ul>Job Types: Full-time, ContractWork Location: In personWork Location: In person

Accountant/Assistant Accountant

About UsFAJ IT Solutions is seeking a highly organized, proactive, and sensitive Executive Assistant to the CEO to provide high-level administrative and personal support. This role requires close coordination with the CEO and plays a critical part in ensuring smooth daily operations, effective time management, and seamless communication across internal and external stakeholders.The ideal candidate will be detail-oriented, trustworthy, and capable of handling sensitive information while working in a fast-paced executive environment.For more details,Company Name: FAJ IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485Key Responsibilities<ul><li>Act as the primary point of contact between the CEO and internal/external stakeholders.</li><li>Manage the CEO&rsquo;s calendar, appointments, meetings, and travel arrangements.</li><li>Handle confidential documents, communications, and sensitive information with discretion.</li><li>Prepare reports, presentations, briefs, and meeting agendas as required.</li><li>Coordinate meetings, take minutes, and follow up on action items.</li><li>Assist the CEO with personal and professional administrative tasks.</li><li>Support day-to-day executive operations and ensure deadlines are met.</li><li>Departments to ensure alignment on priorities and timelines.</li><li>Manage emails, correspondence, and documentation on behalf of the CEO when required.</li></ul>Required Knowledge, Skills, and Abilities<ul><li>Proven experience as an Executive Assistant, Personal Assistant, or similar role.</li><li>Exceptional organisational, time management, and multitasking skills.</li><li>Strong written and verbal communication skills in English.</li><li>High level of professionalism, confidentiality, and integrity.</li><li>Ability to work independently and adapt to changing priorities.</li><li>Strong interpersonal skills with the ability to coordinate across teams.</li></ul>The Operations Assistant will report to designated PRM staff and provide logistic support and other tasks as assigned. The Assistant shall work in collaboration with other designated operational assistants to provide smooth operational services. The detailed tasks to be performed by the Operation Assistant include, but are not limited to, the following:Regularly update the contact details of personnel in PRM in consultation with all units in PRMOther IT Skills<ul><li>Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).</li><li>Experience using calendar management, email systems, and collaboration tools.</li><li>Ability to prepare professional presentations and reports.</li><li>Familiarity with video conferencing tools (Zoom, Google Meet, Microsoft Teams).</li></ul>Job Types: Full-time, ContractWork Location: In personWork Location: In person

Secretary to CEO (Female)