Qureos Mentor

Fanatics

<div>As a Software Engineer III (Backend, Java), you'll join the iCasino Platform team within FBG, working on a highly scalable, fault-tolerant system that powers casino gaming experiences. Your responsibilities will include designing and implementing software, participating in technical and design discussions, and owning the delivery of features for game management, bet placement, jackpots, and integrations with third-party providers. You&rsquo;ll also contribute to the rollout of our platform into new and emerging markets, helping adapt and scale our systems for international expansion (e.g., Canada).

Beyond coding, you'll collaborate with engineers across the team, promote engineering best practices, and partner with internal teams to ensure seamless interactions between our casino platform and other services within the Fanatics ecosystem. 


Responsibilities
<ul>
<li>As a microservices developer, you are required to build software systems that have well-defined interfaces. The selected candidate will write modular and reusable code and deliver high-quality results for enterprise projects.</li>
<li>Develop, test, and deploy high-quality software into production</li>
<li>Own the delivery of small to mid-sized features and components from design through implementation</li>
<li>Works through project and task roadblocks, collaborating with teammates and escalating when needed</li>
<li>Contribute to and help drive technical and design discussions within the team, building deeper expertise in design approaches and best practices</li>
<li>Make implementation trade-off decisions and contribute to solution design</li>
<li>Debug and troubleshoot issues across environments, including production, and drive root cause analysis</li>
<li>Participate in the on-call rotation to support production systems and resolve issues</li>
<li>Take ownership of problems, propose solutions, and ensure resolution or proper handoff</li>
<li>Participate in code reviews, providing and incorporating feedback to improve code quality and maintainability</li>
<li>Contribute to team planning, estimation, and prioritization discussions</li>
<li>Support software quality, customer experience, and maintainability by contributing to automated testing and operational excellence efforts</li>
<li>Work closely with product teams and internal stakeholders to inform technology decisions and improve our products</li>
<li>Contribute to the release and adaptation of products for new and emerging markets, ensuring systems meet regional requirements and scale effectively</li>
<li>Mentor and support engineers earlier in their careers, and participate in the interview process</li>
<li>Must be open to occasional travel to Fanatics Betting &amp; Gaming offices and other locations for conferences, events, meetings, and team-building activities</li>
</ul>
Required Qualifications
<ul>
<li>2+ years of industry experience</li>
<li>2+ years of experience with Java/Spring Boot or similar technologies</li>
<li>Experience building scalable and fault-tolerant systems</li>
<li>Experience developing microservices using Java, Spring, or similar technologies</li>
<li>Ability to debug and troubleshoot issues across environments, including production</li>
<li>Solid understanding of data structures and algorithms and their practical application</li>
<li>Ability to make sound implementation trade-off decisions</li>
<li>Ability to effectively communicate technical concepts to a variety of audiences</li>
<li>Familiarity with Agile software development and Scrum methodology</li>
<li>Comfortable working in an entrepreneurial, high-growth environment where priorities evolve and decisions are made quickly</li></ul> 


Preferred Qualifications
<ul>
<li>Experience with AWS or other cloud computing platforms</li>
<li>Experience with PostgreSQL or other relational databases (e.g., MySQL, Oracle, etc.)</li></ul><div> 
<div><div><div><div>Salary Range: $121,600 &ndash; $181,250 USD per year 
The base salary for this role is based on job-related knowledge, skills, and experience and may vary depending on the successful candidate&rsquo;s geographic location. Remote employee may also be eligible for a home office setup stipend. For information about our benefits, please visit https://benefitsatfanatics.com/
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE&mdash;a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
Ready to build the future of sports betting? If you possess some of these skills but not all of them, we still encourage you to apply! 
</div></div></div></div></div> 
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.<div>
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting &amp; Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.</div></div>

Software Engineer III (Backend, Java)

<div>As a Software Engineer II (Backend, Java), you'll join the iCasino Platform team within FBG, working on a highly scalable, fault-tolerant system that powers casino gaming experiences. Your responsibilities will include contributing to the implementation of designs and participating in technical discussions, as well as testing and maintaining software for game management, bet placement, jackpots, and integrations with third-party providers. You&rsquo;ll also support the rollout of our platform into new and emerging markets, helping adapt and scale our systems for international expansion (e.g., Canada).

Beyond coding, you'll collaborate with engineers across the team, follow engineering best practices, and work with internal teams to ensure seamless interactions between our casino platform and other services within the Fanatics ecosystem. 


Responsibilities
<ul>
<li>As a microservices developer, you are required to contribute to building software systems that have well-defined interfaces. The selected candidate will write modular and reusable code and contribute to delivering quality results for enterprise projects.</li>
<li>Develop, test, and deploy high-quality software into production</li>
<li>Incorporate feedback from code reviews to improve code quality and maintainability</li>
<li>Contribute to building features and tools that you and your team use</li>
<li>Assist in troubleshooting software issues and escalate when tasks or projects hit roadblocks</li>
<li>Shadow the on-call rota and assist where possible</li>
<li>Participate in team planning discussions</li>
<li>Support software quality, customer experience, and maintainability by improving documentation and contributing to operational excellence efforts</li>
<li>Support the release and adaptation of products for new and emerging markets, helping ensure systems meet regional requirements and scale effectively</li>
<li>Must be open to occasional travel to Fanatics Betting &amp; Gaming offices and other locations for conferences, events, meetings, and team-building activities</li>
</ul>
Required Qualifications
<ul>
<li>1+ years of industry experience (including internships or relevant academic experience)</li>
<li>Experience with Java/Spring Boot or a similar high-level programming platform</li>
<li>Ability to develop microservices using Java, Spring, or similar technologies</li>
<li>Ability to debug and troubleshoot issues in lower environments (e.g., dev, staging)</li>
<li>Ability to collaborate effectively with other engineers on technical work</li>
<li>Familiarity with Agile software development and Scrum methodology</li>
<li>Ability to thrive in an entrepreneurial, high-growth environment where priorities evolve and decisions are made quickly</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience with AWS or other cloud computing platforms</li>
<li>Experience with PostgreSQL or other relational databases (e.g., MySQL, Oracle, etc.)</li></ul> 

<div>
<div><div><div><div>Salary Range: $95,000 &ndash; $156,250 USD per year 
The base salary for this role is based on job-related knowledge, skills, and experience and may vary depending on the successful candidate&rsquo;s geographic location. Remote employee may also be eligible for a home office setup stipend. For information about our benefits, please visit https://benefitsatfanatics.com/
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE&mdash;a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
Ready to build the future of sports betting? If you possess some of these skills but not all of them, we still encourage you to apply! 
</div></div></div></div></div> 
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.<div>
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting &amp; Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.</div></div>

Software Engineer II (Backend, Java)

<div>About the team:

Fanatics Collectibles is a new company working at the intersection of collectibles and technology. Backed by some of the best investors, sports properties, and operators in the world, we&rsquo;re integrating with Fanatics&rsquo; global digital sports platform (inclusive of 900 sports relationships and more than 80 million fans) to reimagine the collectibles business. 


About the role:

Fanatics Collectibles is the licensed trading card division of Fanatics &ndash; a global digital sports platform that allows fans to Buy, Collect, and Bet. Collector Support is core to our business, reflecting the same passion as the fans we serve. These roles have historically led to advancement into Customer Experience, Product, and Brand Management. We&rsquo;re looking for proactive, detail-oriented individuals eager to grow within a fast-paced, evolving environment. #LI-Remote 


Senior Customer Support Associates act as escalation specialists within our broader support team, resolving high-priority issues from internal teams, social media, and executive channels. Operating remotely in US hours, Sr CSAs provide direct customer support, assist Tier 1 advisors with real-time challenges, and ensure consistent handling of public and private escalations while maintaining high service standards across channels. 


What you&rsquo;ll be doing:
<ul>
<li>Respond to complex and high-priority customer contacts across email, phone, and chat, applying sound judgment to drive resolution.</li>
<li>Manage escalations from internal teams, executive channels, and public-facing platforms such as X, Instagram, and Facebook.</li>
<li>Manage escalated contacts involving high-value or VIP collectors, ensuring sensitive issues are handled with discretion, urgency, and consistent executive-level support expectations.</li>
<li>Monitor social channels for brand- or exec-tagged posts, engaging publicly or via DM using assigned tools to resolve issues quickly and professionally.</li>
<li>Support daily service operations by flexing across regions to help stabilize global coverage during periods of high volume.</li>
<li>Provide peer-level guidance to Tier 1 agents, supporting workflow continuity and reinforcing best practices across shifts.</li>
<li>Maintain up-to-date knowledge of product releases, collector policies, and tooling to deliver accurate and timely support.</li>
<li>Identify, quantify, and escalate emerging or systemic issues impacting the collector experience.</li>
<li>Document all case activity thoroughly in support platforms to ensure clear handoffs and visibility.</li>
<li>Execute administrative tasks including refunds, returns, and stock allocations in accordance with regional policy.</li>
<li>Participate in process improvement efforts, providing feedback and insight to help evolve tools, workflows, and policies.</li></ul> 


What we&rsquo;re looking for:
<ul>
<li>Minimum 3 years of customer support or related experience, preferably in a fast-paced, high-volume environment</li>
<li>Strong understanding of the trading cards and collectibles industry, including collector behavior and product lifecycles</li>
<li>Proven ability to resolve complex or escalated issues with professionalism, empathy, and sound judgment</li>
<li>Experience handling public-facing issues, including social media support or executive-level escalations, is preferred</li>
<li>Excellent written and verbal communication skills with the ability to manage sensitive conversations across diverse customer profiles</li>
<li>Strong attention to detail and consistent documentation habits in CRM or case management systems</li>
<li>Comfortable navigating multiple platforms and tools simultaneously (Genesys, Shopify, Stripe, etc.)</li>
<li>Proficient in Microsoft Word and Excel</li>
<li>Confident working independently while contributing to team-wide priorities in a distributed, remote setting</li>
<li>Strong multitasking, prioritization, and time management abilities</li>
<li>Flexible schedule availability, including evenings, weekends, and high-demand periods (e.g., product drops, seasonal events)</li>
<li>Willingness to provide peer-level support and contribute to onboarding or process improvement initiatives</li></ul> 


The salary range for this position is $26.00 - $30.00/an hour, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. 


Ensure your Fanatics job offer is legitimate and don&rsquo;t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers.
Fanatics Collectibles is a new model and vision for the hobby, fundamentally changing the experience for current and future collectors, leagues, and players across many U.S. and international professional and college sports. The organization has long-term, exclusive rights to design, manufacture and distribute trading cards for several sports and entertainment properties, including MLB, MLBPA, the Premier League, MLS, UFC, Formula 1 as well as Disney, Marvel, Pixar, and Star Wars, among others. In January 2022, Fanatics Collectibles announced the acquisition of Topps, establishing the preeminent licensed trading card brand as the cornerstone of Fanatics&rsquo; trading cards and collectibles business, and jumpstarted its MLB and MLBPA rights to design, manufacture and distribute trading cards<div>
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting &amp; Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.</div></div>

Senior Customer Support Associate

<div>OVERVIEW

Fanatics Betting &amp; Gaming (FBG) is building the industry&rsquo;s most trusted, scalable, and fan-centric sportsbook experience. Our internal platforms&mdash;including Salesforce, backend services, API layers, automation frameworks, and CRM workflows&mdash;enable our teams to deliver best-in-class customer operations, marketing, support, and risk management.

As a Salesforce Engineering Manager for Internal Platforms, you will lead a team of engineers who build and maintain primarily the Salesforce platform with some Java backend services and capabilities. These engineers work across API development, microservices, integrations, Apex, Lightning Web Components, automation, and platform configuration. You will provide hands-on technical leadership, guide architectural direction, perform deep code reviews, troubleshoot complex issues, and ensure engineering excellence across all systems the team owns.

RESPONSIBILITIES

Technical Leadership &amp; Hands-On Engineering
<ul>
<li>Actively review and approve pull requests across Java and Salesforce codebases, maintaining a high bar for software quality and maintainability.</li>
<li>Dive deep into technical issues, leading troubleshooting and root-cause analysis across backend integrations, distributed systems, and Salesforce workflows.</li>
<li>Lead architecture and design discussions for APIs, microservices, data flows, and Salesforce platform components.</li>
<li>Mentor engineers across Java (Spring Boot, AWS, Kafka) and Salesforce (Apex, LWC, Flows) technologies.</li>
<li>Drive adoption of engineering best practices including testing strategy, CI/CD standards, instrumentation, and architectural consistency.</li>
</ul>
Planning, Execution &amp; Delivery Management
<ul>
<li>Own sprint planning, capacity modeling, and workload balancing to ensure predictable, high-quality delivery.</li>
<li>Ensure sprint execution aligns with engineering standards, technical direction, and system reliability goals.</li>
<li>Monitor team throughput, quality metrics, and operational signals to drive continuous improvement.</li>
<li>Identify and mitigate engineering-level risks early, providing clear options and trade-offs.</li>
</ul>
Stakeholder Collab
<ul>
 <li>Partner closely with Product Managers and TPMs to define requirements, refine scope, and translate features into actionable engineering tasks.</li>
<li>Collaborate with Operations, Support, Marketing, Data, Risk, and Compliance partners to ensure systems meet business and regulatory needs.</li>
<li>Communicate technical decisions, architectural changes, delivery timelines, and risks clearly and consistently.</li>
<li>Lead engineering contributions to change management, assessing system impacts, integration touchpoints, and rollout considerations.</li>
</ul>
Backend Engineering Leadership
<ul>
<li>Guide engineers in building and maintaining Java microservices, internal APIs, event-driven systems, and backend integration layers.</li>
<li>Ensure backend systems are performant, observable, resilient, and well-documented.</li>
<li>Drive improvements in reliability practices&mdash;including alerting, runbooks, dashboards, and post-incident processes.</li>
<li>Ensure clean integration patterns between backend services, Salesforce, and external systems.</li>
</ul>
Salesforce Platform Engineering Leadership
<ul>
<li>Lead engineering work across Salesforce platform configuration ensuring the team aligns to technical specs and best practices.</li>
<li>Ensure engineers apply scalable, maintainable patterns for Salesforce workflows, triggers, flows, and custom components.</li>
<li>Guide integration strategy between Salesforce and backend systems (REST APIs, events, streaming frameworks).</li>
<li>Maintain strong data integrity, access control, and security standards across the Salesforce ecosystem.</li>
</ul>
Operational Excellence
<ul>
<li>Lead root-cause analysis and post-incident reviews, driving long-term engineering improvements.</li>
<li>Ensure systems include strong observability (metrics, logging, tracing) and performance tuning.</li>
<li>Identify systemic issues&mdash;technical debt, architectural shortcomings, or process gaps&mdash;and drive targeted engineering solutions.</li>
<li>Foster a culture of accountability, reliability, and continuous learning.</li></ul> 


QUALIFICATIONS

Required:
<ul>
<li>2 or more years of engineering leadership experience with direct involvement in technical decision making.</li>
<li>5 or more years of engineering experience with a proven track record of successfully bringing complex technologies to market</li>
<li>Ability to deeply review and guide both Java and Salesforce engineering work.</li>
<li>Experience troubleshooting distributed systems, backend integrations, and Salesforce platform issues.</li>
<li>Experience managing sprints, engineering capacity, and predictable delivery processes.</li>
<li>Excellent communication skills for working with Product, TPM, and cross-functional stakeholders.</li>
<li>Proven ability to mentor engineers and elevate engineering standards.</li>
<li>Bachelor's degree in Computer Science, or related technical discipline</li>
</ul>
Preferred:
<ul>
<li>Experience with Kafka or other event-streaming systems.</li>
<li>Salesforce platform certifications (Administrator, Developer, Architect).</li>
<li>Experience integrating Salesforce with Java-based services, event-driven systems, or middleware.</li>
<li>Experience in high-availability, regulated industries such as gaming, fintech, or payments.</li>
<li>Experience managing remote or distributed engineering teams.</li>
<li>Familiarity with CI/CD pipelines, DevOps tools, and observability frameworks.</li></ul> 


Ready to build the future of sports betting? If you possess some of these skills but not all of them, we still encourage you to apply!

The expected salary range for this role is based on job-related knowledge, skills, and experience. This role is eligible for the Fanatics Betting and Gaming annual bonus program and an equity award. *Salary range is listed in USD: $144,400 - $237,500 per year (actual salary will be determined in part by a successful candidate&rsquo;s geographic location). In addition to base salary, bonus, and equity, full-time employees are eligible for Medical, Dental, Vision, 401K, paid time off, and other benefits like GymPass, Pet Insurance, Family Care Benefits, and more. We&rsquo;ll also give you $700 to set up your home office!
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.<div>
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting &amp; Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.</div></div>

Salesforce Engineering Manager - Leadership & Hands-On Engineer

<div>WHO WE ARE

Topps is a legendary brand with a 70 plus year heritage at the heart of sports and entertainment collectibles. Now part of Fanatics Collectibles, Topps is expanding its impact through innovative digital platforms, direct-to-consumer experiences, and product design that connects with today&rsquo;s collectors.

As a cornerstone of Fanatics Collectibles, Topps benefits from Fanatics' unmatched reach&mdash;including exclusive deals with MLB, NFL, and NBA, as well as global access to over 90 million fans. While honoring its iconic past, Topps is building the future of collecting through cutting-edge creative, storytelling, and experiences that engage a new generation of fans.<div> 
</div>WHAT YOU&rsquo;LL DO

As a Graphic Designer at Topps, in the NY office, you will bring the brand&rsquo;s visual storytelling to life through bold, high-impact design across digital and physical channels. You&rsquo;ll play a key role in evolving the Topps identity&mdash;bridging its heritage with innovative creative that resonates with collectors and fans worldwide. This position will be responsible for handling a wide variety of duties, which include, but are not limited to the ones listed below.
<ul>
<li>Design and execute marketing campaigns, promotional assets, and product visuals across digital, social, and e-commerce channels.</li>
<li>Assist in branding for activations at Comic Con, Topps Rip Night, WrestleMania, World Baseball Classic, etc.</li>
<li>Develop brand-right creative that reflects the iconic voice of Topps while pushing visual innovation.</li>
<li>Partner with cross-functional teams&mdash;including Marketing, Product, and Packaging&mdash;to deliver cohesive, campaign-driven creative for major product drops across MLB, NBA, Disney, WWE &amp; more</li>
<li>Create digital assets such as landing pages, emails, banner ads, and social content for major product drops, events, and releases.</li>
<li>Contribute to insert card design and print collateral to support physical collectibles.</li>
<li>Maintain and evolve the Topps visual identity system and design templates, ensuring consistency across all touchpoints.</li>
<li>Work in a fast-paced, deadline-driven environment where collaboration, initiative, and attention to detail are essential.</li>
<li>Provide creative direction and mentorship to other designers as needed.</li></ul> 


WHAT YOU BRING
<ul>
<li>3&ndash;5 years of graphic design experience, ideally within consumer products, sports, entertainment, or lifestyle brands.</li>
<li>A strong portfolio that showcases your ability to merge creativity with brand consistency across digital and physical media. (please share in your resume submission)</li>
<li>Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and proficiency in Figma, Sketch, or similar tools.</li>
<li>Experience designing across digital channels (email, web, paid media, social) and for physical packaging or printed materials.</li>
<li>Deep understanding of layout, composition, typography, and color with a high attention to craft and detail.</li>
<li>Ability to manage multiple projects at once, take initiative, and deliver high-quality work on deadline.</li>
<li>Familiarity with collectibles, sports, or pop culture brands is a plus&mdash;and passion for the Topps brand is highly valued.</li></ul> 


WHY JOIN US

At Topps, you&rsquo;ll be part of a design-forward team reshaping one of the most storied brands in sports and entertainment. Backed by Fanatics, we&rsquo;re scaling a creative vision that honors the past while building the future. We are committed to creating an inclusive, collaborative workplace where your ideas&mdash;and your design&mdash;can make an impact. 


In NYC, the salary range for this position is $70,000- $85,000, which represents base pay only not including any discretionary incentive compensation. The listed salary range is specific to NYC and may not be applicable to other locations. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. 


Ensure your Fanatics job offer is legitimate and don&rsquo;t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers
Fanatics Collectibles is a new model and vision for the hobby, fundamentally changing the experience for current and future collectors, leagues, and players across many U.S. and international professional and college sports. The organization has long-term, exclusive rights to design, manufacture and distribute trading cards for several sports and entertainment properties, including MLB, MLBPA, the Premier League, MLS, UFC, Formula 1 as well as Disney, Marvel, Pixar, and Star Wars, among others. In January 2022, Fanatics Collectibles announced the acquisition of Topps, establishing the preeminent licensed trading card brand as the cornerstone of Fanatics&rsquo; trading cards and collectibles business, and jumpstarted its MLB and MLBPA rights to design, manufacture and distribute trading cards<div>
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting &amp; Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.</div></div>

Graphic Designer - Creative Marketing

<div>Fanatics Betting &amp; Gaming is looking for a Lead CRM &amp; Email Designer to drive the creative execution of lifecycle marketing communications across email and CRM channels. This role will be responsible for designing high-impact, performance-driven communications that engage customers across promotional campaigns, product launches, and lifecycle journeys.

As part of the Marketing Creative team, this role will work closely with CRM marketers, product teams, and developers to translate marketing strategies into visually compelling and conversion-focused customer communications.

This position reports directly to the Senior Design Director and serves as the creative lead for CRM and email design across Fanatics Betting &amp; Gaming. While this role provides creative leadership and guidance across CRM initiatives, it does not have direct reports.

The ideal candidate is both a highly skilled visual designer and an expert in modern email and CRM design systems, with a strong understanding of responsive email design, lifecycle marketing, and marketing automation platforms. You should have expert-level proficiency in Figma, strong knowledge of Adobe Creative Suite, and a working understanding of HTML5 and email development best practices.

This role is highly collaborative and plays a key part in ensuring that Fanatics Betting &amp; Gaming delivers world-class, on-brand customer communications at scale.

Responsibilities
<ul>
<li>Lead the design and creative execution of CRM and lifecycle marketing communications, including promotional emails, triggered campaigns, and customer journey messaging.</li>
<li>Design responsive email templates and campaign creative optimized for multiple devices, inbox environments, and accessibility standards.</li>
<li>Develop scalable CRM design systems and modular email templates to support rapid campaign production and consistent brand execution.</li>
<li>Collaborate closely with CRM marketing, product, engineering, and analytics teams to bring lifecycle marketing strategies to life.</li>
<li>Translate marketing briefs and customer insights into high-performing visual solutions that drive engagement and conversion.</li>
<li>Partner with developers and marketing automation teams to ensure accurate HTML implementation of email designs.</li>
<li>Maintain and evolve the visual standards for CRM communications within the Fanatics Betting &amp; Gaming brand ecosystem.</li>
<li>Create supporting assets for additional CRM channels including push notifications, in-app messaging, and promotional marketing campaigns.</li>
<li>Review and provide feedback on CRM-related design work to ensure creative quality and brand consistency.</li>
<li>Continuously iterate on email creative through testing, optimization, and performance insights.</li>
<li>Stay current with evolving email design standards, inbox rendering behaviors, and CRM marketing best practices.</li>
</ul>
Skills &amp; Qualifications
<ul>
<li>6+ years of experience in digital design, CRM design, or lifecycle marketing design</li>
<li>Expert-level proficiency in Figma is required</li>
<li>Advanced proficiency in Adobe Creative Suite</li>
<li>Working knowledge of HTML5 and responsive email design</li>
<li>Strong understanding of email client rendering behaviors, responsive email frameworks, and accessibility standards</li>
<li>Experience designing modular email systems and scalable template architectures</li>
<li>Ability to collaborate closely with CRM marketers, engineers, and cross-functional marketing teams</li>
<li>Strong understanding of typography, layout, color, and visual hierarchy for digital communications</li>
<li>Experience working within fast-paced, high-volume marketing environments</li>
<li>Strong organizational and communication skills with the ability to manage multiple campaigns simultaneously</li>
<li>Portfolio demonstrating email design, lifecycle marketing campaigns, and digital marketing creative</li>
<li>Animation or motion design experience is a plus</li>
<li>Willingness to travel occasionally for team meetings and Fanatics events</li></ul> 


Let's actually use this salary blurb:

Salary range is listed in USD; ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. *Salary Range: $101,000 to $147,400 (Salary range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual Offer is confirmed). In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/</div>

Lead Graphic Designer

<div>
 
 Job Description
 
 
 
 
 At Fanatics Commerce, we&rsquo;re more than just a leader in licensed sports merchandise &ndash; we&rsquo;re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles:
 
 We Build Championship Teams,
 
 we&rsquo;re
 
 Obsessed with Fans
 
 , we embrace
 
 a Limitless Entrepreneurial Spirit
 
 , and we approach every challenge with a
 
 Determined and Relentless Mindset
 
 . If you&rsquo;re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
 
 
 
 
 About The Role
 
 
 
 The Category Marketing Manager will play a key role in driving category level marketing strategy for Mitchell &amp; Ness, ensuring that consumer insights, brand storytelling, and commercial priorities come together in a cohesive and impactful way. This role is responsible for supporting the development and execution of category marketing plans that drive awareness, engagement, and demand across key product categories.
 
 
 This position is well-suited for a strategic, consumer-focused marketer who is comfortable working cross-functionally, can influence without authority, and is capable of owning initiatives independently while partnering closely with Brand, Product, Merchandising, and Sales teams.
 
 
 
 How You Will Make An Impact
 
 
 
 <ul>
 <li>
 Support the development and execution of category-level marketing strategies aligned to brand priorities and seasonal business goals.
 </li>
 <li>
 Translate consumer insights and category performance into clear marketing recommendations and plans.
 </li>
 <li>
 Partner cross-functionally with Brand Marketing, Product, Merchandising, Creative, and Sales to bring category stories to life.
 </li>
 <li>
 Help shape integrated marketing briefs and contribute to campaign and activation planning.
 </li>
 <li>
 Ensure category marketing initiatives are aligned with Mitchell &amp; Ness brand standards and storytelling.
 </li>
 <li>
 Quarterback cross-functional stakeholder groups to align on shared goals and drive execution, owning timelines and deliverables to ensure on-time results.
 </li>
 <li>
 Track performance of category initiatives and share learnings and insights to inform future planning.
 </li>
 <li>
 Contribute creative ideas and fresh thinking to help evolve how categories show up across channels.
 
 
 </li>
 </ul>
 
 What You Bring To The Team
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, Communications, or a related field, or equivalent experience.
 </li>
 <li>
 3&ndash;5 years of related marketing experience, preferably within consumer, lifestyle, sports, or fashion brands.
 </li>
 <li>
 Strategic and consumer-focused mindset with the ability to connect insights to execution.
 </li>
 <li>
 Strong cross-functional collaboration skills and the ability to influence partners.
 </li>
 <li>
 Self-motivated and comfortable managing work independently while balancing multiple priorities.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Creative thinker with a solid foundation in brand and integrated marketing principles.
 </li>
 <li>
 Highly organized with strong attention to detail.
 
 
 </li>
 </ul>
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 Opportunity to grow your marketing skillset within an iconic heritage sports brand.
 </li>
 <li>
 Exposure to cross-functional teams and integrated marketing planning.
 </li>
 <li>
 Ability to influence how key product categories show up to consumers.
 </li>
 <li>
 A collaborative environment that values creativity, initiative, and learning.
 </li>
 <li>
 Competitive compensation and benefits aligned with experience and role scope.
 </li>
 <li>
 Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you&rsquo;ll be empowered to help shape a our culture that celebrates both individual and team successes.
 </li>
 <li>
 Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we&rsquo;re dedicated to supporting you in all aspects of work and life.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting &amp; Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
 
 
 
 About The Team
 
 
 
 Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally &ndash; as well as its flagship site, www.fanatics.com.
 
 
 Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world&mdash;including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
 
 
 At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
 
 
 <ul>
 <li>
 Build Championship Teams
 </li>
 <li>
 Obsessed with Fans
 </li>
 <li>
 Limitless Entrepreneurial Spirit
 </li>
 <li>
 Determined and Relentless Mindset
 </li>
 </ul>
</div>

Marketing Manager - Mitchell & Ness

Join Fanatics and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.