Urwah Admin

Farah Experiences

<div>The job scope includes:
<ul><li>Proactively interacts to all guests in a friendly and professional manner
</li><li>Delivers the education facts on the assigned attraction/exhibit
</li><li>Maintains theme park&acirc;&euro;&trade;s knowledge to provide updated information to the guests
</li><li>Handles guests concerns and queries, provide appropriate resolution, and available and achievable service recovery as needed
</li><li>Prepares educational materials and maintains its professional appearance
</li><li>Ensures all departmental checklists are consistently completed and informs line manager for any tasks that requires action
</li><li>Fosters a culture of human and animal safety by following all safety policies and practices in accordance with HSE policy and department&acirc;&euro;&trade;s SOPs
</li><li>Promotes products, services and activities available to the guests
</li><li>Completes all required trainings and maintains professional development and competencies
</li><li>Maintains cleanliness and organization of the workplace for designated areas
</li>Performs other duties as assigned 
<li>
</li></ul>To be considered for the role, you will need to have:
<ul><li>High School Diploma / Bachelor&acirc;&euro;&trade;s Degree or equivalent experience
</li><li>1 year of experience in customer service
</li><li>Experience in zoological and/or theme park setting is a plus
</li><li>Outgoing personality
</li><li>Excellent skills in customer/guest interaction
</li><li>Excellent English communication skills, verbal and written
</li><li>Basic knowledge of educational principles and instructional design models
</li>Basic computer skills, including MS Office applications 
<li>
</li></ul> 
Interested in this opportunity? Apply now!</div>

Education Associate

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Farah Experiences

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Education Associate