Abrar Admin

<div><h1 class="jobSectionHeader"><b>Who We Are</b></h1>
Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For&reg; list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.<p></p><h1 class="jobSectionHeader"><b>
What We Do</b></h1>
Currently seeking an experienced Certified Residential Appraiser in the Cleveland, OH region.<p></p><p><b>
What You'll Do</b></p><ul><li>
Conducts an unbiased and impartial assessment of market areas, statistics, and other pertinent information regarding specific properties, analyzes data, and develops an estimate of property value in accordance with government, company, regulatory board, and client specific guidelines.</li><li>
Documents on-site assessments with photographs, measurements, similar sales values, and demographic information.</li><li>
Draws land diagrams and other visual documentation.</li><li>
Considers all factors that could influence property value including land, neighborhoods, trends, future community changes, shopping centers, schools, parks, etc. This also includes the construction, condition, special features and functional design.</li><li>
Generates fee quotes.</li><li>
Presents final evaluations and property value estimates to home buyers, sellers, investors, creditors, leasing and real estate agents.</li><li>
Partners with Lead Appraiser to resolve ongoing requests and make process improvement recommendations to eliminate addendums and quality control rejections.</li><li>
Meets all department turn time expectations and proactively escalates appropriately if timeframes are unable to be met.</li><li>
Other duties as assigned</li></ul><p></p><div><p><b>
What You'll Bring</b></p><p>
Required Education, Experience, Certification/Licensure</p><ul><li>
High School Diploma or equivalent</li><li>
Active Appraiser certification(s) as required by state regulatory agencies</li><li>
Typically requires 2 years of related experience with a mortgage and/or appraisal company</li><li>
Preferred experience in REO appraisals</li><li>
HUD/FHA experience</li><li>
Ability to work within varying client-driven deadlines</li><li>
Exceptional analytical and narrative writing skills</li><li>
Ability to analyze data, draw sound conclusions and summarize results</li><li>
Detail oriented and self-motivated</li><li>
Must be able to work in a fast paced, accurate environment</li><li>
Good communication skills, both written and verbal, and ability to deliver a clear and understandable message to a variety of audiences including appraisers, vendors and operational staff</li><li>
Good organizational skills with the ability to multi-task, prioritize and follow up</li></ul></div><p></p>
This position pays a state minimum wage draw against a percentage fee split.<br>
<p></p>
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.<p></p><h1 class="jobSectionHeader"><b><br>
What We Offer</b></h1>
By choice, we don&rsquo;t simply accept individuality &ndash; we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.<p></p>
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.</div>

Certified Residential Appraiser (Cleveland, Ohio)

<div><h1 class="jobSectionHeader"><b>Company Info</b></h1><p></p>
First American Financial Corporation (FAFC) is a leading global provider of title insurance and settlement services for residential and commercial real estate transactions. FAFC has offices throughout the globe and is the world&rsquo;s largest insurer of title. First Title Group is the UK division of FAFC and is made up of several core companies including enact, the largest direct conveyancer in the UK. Our conveyancing experts handle 1 in 4 remortgage transactions in England and Wales. The majority of our work comes direct from the end client rather than estate agents and brokers. We foster relationships of mutual respect with the referrers we do work with. We are passionate about providing exceptional service and are proud of our dedicated team of conveyancers, who focus on providing our customers with a friendly, personal service using their expert knowledge and experience to ensure a smooth, efficient transaction from start to finish. We have built a wealth of experience within our teams and this encourages support, constant learning and good relations. The growth and development of our people is paramount to ensure potential is achieved.<h1 class="jobSectionHeader"><b>
Job Description</b></h1>
Working with the team leader within the DF development team to assist establish and enforce best practice processes and procedures, giving technical guidance, oversight and mentoring to team members. To build and delivery robust solutions and assist ensure the team delivers solutions which are aligned with current development strategy and information security standards.<ul><li><b>
Support team growth</b></li><li>
Acquire a clear understanding of business objectives and their IT implications through knowledge of business and IT strategic plans.</li><li>
Provide technical expertise and mentoring to team members.</li><li>
Ensure the design, implementation and delivery of project team&rsquo;s software and product development is in accordance with strategy and meets the required levels of information security and quality.</li><li>
Support the team leaders by providing feedback on the project team member&rsquo;s performance.</li><li>
Maintenance of a high-level understanding of trends within the IT sector.</li><li>
Continued support of best-practice development and support environment including security and access system controls, appropriate segregation of development, testing, training and production environments and execution of appropriate quality assurance processes ensuring all development work complies with the company&rsquo;s policies and procedures and works within the ISO27001 accredited framework.</li><li><b>
Solutions delivery.</b></li></ul><ul><li>
Development of specific business applications; primarily within its on-line environment, where no appropriate solutions exist within the group or in the market.</li><li>
Support the Product Owner, Development Manager and Team Leader to drive out the requirements in refinement and planning seeing requests from inception through implementation.</li><li>
Management and execution of all aspects of the systems development life cycle consistent with the development standards of the team.</li><li>
Delivery of technical documentation including user guides and handover documents of all supported systems sufficient to ensure business continuity with no impact on service levels.</li></ul><p></p><ul><li><b>
Relationship management</b></li></ul><p></p><ul><li>
Development of strong working relationships with internal business units</li><li>
Development of strong working relationships with external development, technology partners or customer contacts, where appropriate</li><li>
Continual peer networking and industry research.</li></ul><p></p><p><b>
Adhere to Conduct Rules</b></p><p>
You must:</p><ul><li>
Act with integrity</li><li>
Act with due care, skill and diligence</li><li>
Be open and co-operative with the FCA, the PRA and other regulators</li><li>
Pay due regard to the interests of customers and treat them fairly</li><li>
Observe proper standards of market conduct</li><li>
Deliver good outcomes for retail customers</li></ul><p></p><p><b>
Personal Qualities</b></p><ul><li>
Strong analytical, judgement and decision making skills</li><li>
Ability to organise own time and prioritise workload</li><li>
A team player, able to build collaborative and effective working relationships with clients and colleagues at all levels</li><li>
Is aware of personal development needs and raises issues with manager to help improve effectiveness. Takes on board comments about development needs and is always willing to learn</li><li>
Open-minded lateral thinker and a good listener</li><li>
Results-driven self-starter comfortable working in a collegial environment.</li></ul><p></p><p><b>
Technical Competencies</b></p><ul><li>
A strong and demonstrable knowledge of the DF Lender Exchange platform and components</li><li>
Experience of legal/conveyancing, insurance or banking sectors.</li><li>
Experience of working within an ISO27001 certified business including developing, documenting and implementing information security policies.</li><li>
A strong and demonstrable knowledge of working within an Agile team, working with Azure Devops boards, repos and pipelines.</li><li>
A strong and demonstrable knowledge of systems development in a Microsoft technical architecture and development platform, particularly .NET C# and SQL Server and Windows Server</li><li>
A strong and demonstrable knowledge of Rabbit MQ</li><li>
A strong and demonstrable knowledge of Elastic and Kibana</li><li>
A strong and demonstrable knowledge of Identity Management services, in particular Identity Server</li><li>
A strong and demonstrable knowledge of Secure Software Development Processes including software deployment</li><li>
Strong analytical, conceptual and problem solving skills</li></ul><p></p><p>
Above all, to be successful in these fantastic roles you need to show enthusiasm, flexibility and a positive working attitude. For this you will be rewarded with the opportunity for a successful career within an expanding global company.</p></div>

Senior Developer

<div><h1 class="jobSectionHeader"><b>Company Summary</b></h1>
First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For&reg; list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work For&trade; 2023: Listed amongst the Top 100 by Great Place To Work&reg; India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Software Services helps build First American's product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R &amp; D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML.<p></p><h1 class="jobSectionHeader"><b>
Job Summary</b></h1><p><br>
Job Description</p><p>
This role shall be responsible for identifying and resolving complex issues reported by users, system requests and handle high priority tickets. This position maintains user and system up-time through effective remote problem solving and by working with outside resources and vendors to deliver effective resolution. Must have experience with remote access systems. Ability to manage multiple customer accounts at any given time. Ensure support tickets are resolved in accordance with Service Level Agreements and customer policy / procedures, Configure hardware / software to customer specifications. Deliver support for reported problems with desktop computers, laptops, peripherals and mobile devices. Evaluate new product versions and recommend upgrade schedules. Set up and troubleshoot domains, user accounts and software accounts. Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.</p><p></p><p><b>
Competencies:
</b></p><ul><li>Demonstrate knowledge of troubleshooting desktops/ laptops and basic understanding for networks.</li><li>
Excellent customer support skills</li><li>
Ability to prioritize IT tickets and respond effectively to end user.</li><li>
Should be able to think on his feet to ensure tickets and closed within SLA.</li><li>
Ability to multi task while managing multiple tickets and user requests.</li><li>
Knowledge of using any ticketing tool such as service first.</li></ul><p></p><p><b>
Technical Skills:
</b></p><ul><li>Upgrading, supporting and troubleshooting Windows 10 and Microsoft Office 2016 and any other authorized desktop applications</li><li>
 Upgrading, supporting and troubleshooting for printers, computer hardware and any other authorized peripheral equipment</li><li>
Performing general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment</li><li>
Performing remedial repairs on computers, laptops, printers and any other authorized peripheral equipment.</li><li>
Understanding the working nuances of FAI's existing IT infrastructure</li><li>
 Preparing to trigger system updates as and when necessary</li><li>
Understanding the basic servers in use at FAI</li><li>
Being able to effectively diagnose any issues or incidents with servers</li><li>
Trigger server updates as and when necessary</li><li>
Support development and implementation of new projects and new hardware installations</li><li>
Perform configuration and maintenance activities relating to user profiles and policies</li><li>
Ensure adherence to the terms of license agreements</li></ul><p></p><p><b>
Educational Qualification and Experience:
</b></p><p>Minimum of 15 years of formal education - Graduate / Post Graduate in Commerce.</p><p>
Professional work experience of 2 to 3 years.</p><p></p>
FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out https://firstam.wd1.myworkdayjobs.com/faicareers.</div>

Service Mac Engineer

<div><h1 class="jobSectionHeader"><b>Who We Are</b></h1>
Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For&reg; list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.<p></p><h1 class="jobSectionHeader"><b>
What We Do</b></h1>
First American is looking for a Marketing Manager, Principal to join the Strategic Technology Division on the Endpoint team. You will help evolve our audience, and messaging strategy to support the rollout of our proprietary title and settlement workspace across a diverse internal audience spanning multiple divisions.
<br>
<br>
The ideal candidate is a strategic, insight-driven storyteller who excels at translating complex capabilities into compelling narratives for different audiences. You'll partner closely with research, product, and division stakeholders to shape how the workspace is understood and adopted as it continues to evolve.
<br>
<br>
<ul><li>We are open to remote candidates for this role</li></ul><p></p><div><p><b>
Reporting to the Director, your responsibilities will include:</b></p></div><div><ul><li><p>
Owning and evolving workspace narrative and messaging strategy, ensuring alignment with product strategy, audience needs, and business priorities</p></li></ul></div><div><ul><li><p>
Developing a deep understanding of audience mindsets across divisions and tailoring messaging and storytelling approaches to support adoption and understanding</p></li></ul></div><div><ul><li><p>
Developing and maintaining messaging frameworks that guide feature communications, storytelling assets, and audience-specific positioning</p></li></ul></div><div><ul><li><p>
Creating and maintaining a centralized library of always-updating narrative resources, including: messaging frameworks, talking points, feature benefits, monthly reports, demos, and success stories</p></li></ul></div><div><ul><li><p>
Working closely with cross-functional teams and broader marketing team, to ensure unique audience and messaging needs are understood and can inform high-level strategy</p></li></ul></div><p></p><div><p><b>
You'll</b><b> </b><b>come to our team with:</b></p></div><div><ul><li><p>
7+ years of experience in marketing, brand strategy, communications, or a related discipline</p></li></ul></div><div><ul><li><p>
Strong audience insight and ability to identify nuanced differences in customer needs, motivations, and mindsets</p></li></ul></div><div><ul><li><p>
Demonstrated expertise in communications and narrative strategy, ideally in the tech space</p></li></ul></div><div><ul><li><p>
Exceptional writing and storytelling skills, with the ability to translate complex concepts into clear, compelling narratives for a variety of audiences</p></li></ul></div><div><ul><li><p>
Deep collaborative sensibility, with the ability to build trust, create alignment, and influence outcomes across a broad range of partners and teams</p></li></ul></div><div><ul><li><p>
Ability to excel in a fast-paced, rapidly evolving environment</p></li></ul></div><div><ul><li><p>
Ability to work as an IC, with interest in people management long-term</p></li></ul></div><p></p>
Pay Range: $97,700.00 - $130,300.00 Annually<br>
<p></p>
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.<p></p><div><div><div><div><div><div><div><p><b><br>
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **</b></p></div></div></div></div></div></div></div><p>
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).</p><p>
First American intends to conduct a review of an applicant&rsquo;s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.</p><p></p><h1 class="jobSectionHeader"><b>
What We Offer</b></h1>
By choice, we don&rsquo;t simply accept individuality &ndash; we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.<p></p>
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.</div>

Marketing Manager, Principal

<div><h1 class="jobSectionHeader"><b>Who We Are</b></h1>
Join a team that puts its People First! First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For&reg; list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.<p></p><h1 class="jobSectionHeader"><b>
What We Do</b></h1>
The Business Process Manager &ndash; Quality Governance is responsible for leading the enterprise quality management function for GO Title, ensuring operational quality governance, stakeholder alignment, continuous improvement, and strategic execution across supported business segments.<br>
<br>
This role provides leadership and direction for the Quality organization, including Quality Leads, Senior Quality Leads, quality governance initiatives, stakeholder engagement strategies, operational reporting, and QMS optimization.<p></p><h2 class="jobSectionHeader"><b>
Position Purpose</b></h2><p>
Provides strategic and operational leadership for GO-Title&rsquo;s quality management framework, driving enterprise quality governance, stakeholder engagement, operational quality strategy, and continuous improvement.</p><p></p><h2 class="jobSectionHeader"><b>
Essential Functions</b></h2><ul><li>
Lead and oversee the GO-Title Quality Governance organization.</li><li>
Establish enterprise quality standards and governance practices.</li><li>
Develop operational quality strategies aligned with business goals.</li><li>
Oversee enterprise quality performance and corrective action effectiveness.</li><li>
Monitor operational quality metrics and reporting.</li><li>
Drive enterprise-level continuous improvement initiatives.</li><li>
Ensure effective utilization of the Quality Management System (QMS).</li><li>
Establish strategic partnerships with stakeholders and operational leadership.</li><li>
Serve as an escalation point for significant quality concerns.</li><li>
Lead executive-level quality reviews and operational alignment discussions.</li><li>
Lead, mentor, and develop Quality Leads and Senior Quality Leads.</li><li>
Oversee enterprise quality reporting, dashboards, and executive summaries.</li><li>
Lead enterprise quality transformation initiatives.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Job Complexities</b></h2><ul><li>
Leads highly complex enterprise quality operations.</li><li>
Exercises substantial independent judgment and strategic decision-making authority.</li><li>
Balances operational quality governance with stakeholder partnership and business alignment.</li><li>
Manages enterprise-level operational risks, escalations, and stakeholder concerns.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Supervision Received or Extended</b></h2><ul><li>
Manages operational quality functions across supported business areas.</li><li>
Provides leadership and direction for Quality Leads and operational quality initiatives.</li><li>
Oversees stakeholder engagement, reporting, and continuous improvement efforts.</li><li>
Responsible for coaching, mentoring, and talent development within the Quality organization.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Knowledge and Skills / Technology Used</b></h2><ul><li>
Advanced knowledge of quality management systems and operational governance.</li><li>
Strong analytical and root cause analysis skills.</li><li>
Strong stakeholder management and relationship-building capabilities.</li><li>
Excellent executive communication and presentation skills.</li><li>
Ability to influence across operational and executive environments.</li><li>
Customer-service-oriented leadership approach.</li><li>
Experience leading operational improvement initiatives.</li><li>
Proficiency with Microsoft Office Suite and reporting tools.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Typical Education</b></h2><ul><li>
Bachelor&rsquo;s degree in Business, Operations, Quality Management, or related field preferred.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Typical Range of Experience</b></h2><ul><li>
Typically requires 8&ndash;12+ years of operational, quality, title, or related business experience.</li><li>
Experience leading quality governance and operational improvement initiatives preferred.</li><li>
Experience facilitating executive-level discussions preferred.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Leadership Philosophy</b></h2><p>
Transparency<br>
Partnership<br>
Accountability<br>
Operational Excellence<br>
Customer-Service-Oriented Leadership<br>
Shared Success</p><p></p><p>
#LI-DS1</p><p>
#LI-REMOTE</p><p></p>
Pay Range: $97,700.00 - $130,300.00 Annually<br>
<p></p>
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.<p></p><div><div><div><div><div><div><div><p><b><br>
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **</b></p></div></div></div></div></div></div></div><p>
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).</p><p>
First American intends to conduct a review of an applicant&rsquo;s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.</p><p></p><h1 class="jobSectionHeader"><b>
What We Offer</b></h1>
By choice, we don&rsquo;t simply accept individuality &ndash; we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.<p></p>
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.</div>

Business Process Manager - Quality Governance

<div><h1 class="jobSectionHeader"><b>Who We Are</b></h1>
Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For&reg; list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.<p></p><h1 class="jobSectionHeader"><b>
What We Do</b></h1>
Tired of those billable hours? Are you ready to join a diverse team of attorneys with full responsibility for your own title insurance claims? Do you want to be the decision maker rather than just an advisor? Are you seeking a change, or maybe you have just been waiting for the right in-house opportunity to become available?<br>
<br>
If you are an independent and self-motivated worker who appreciates the opportunity to engage in complex legal analysis and craft creative solutions to difficult problems in a supportive team-oriented environment, then the Associate Claims Counsel position with First American Title Insurance Company provides an excellent opportunity for you. Associate Claims Counsel manage their own claims load, oversee outside litigation counsel, and engage in high-level problem solving, negotiation and legal analysis in a stimulating and collegial environment with an opportunity for long-term growth and advancement.<p></p><p><b>
What You'll Do:</b></p><ul><li>
Investigate the facts and issues of the claim, determine whether coverage exists, evaluate loss under the title policy, assess defenses for the insured and/or the company, determine need to retain outside counsel, develop and carry out a plan to address the claim and manage the claim and/or litigation through to final resolution</li><li>
Negotiate settlements and resolutions with claimant / opposing counsel / third parties</li><li>
Appear as company representative in court proceedings, mediations and settlement conferences</li><li>
Manage claim budget, review and approve outside counsel invoices and other expenses and determine settlement and expense reserves</li><li>
Direct outside counsel on litigation strategy through the course of claim administration and litigation</li><li>
Identify and pursue sources for recovery</li></ul><p></p><p><b>
What You'll Bring:</b></p><ul><li>
Must possess excellent written and verbal communication, negotiation and organizational skills</li><li>
Law Degree required</li><li>
Licensed and in good standing to practice law in any state of the United States</li><li>
Ability to develop, evaluate and implement resolution strategies to fully conclude a claim</li><li>
2+ years of experience with emphasis in litigation or claims handling, Real Estate preferred</li><li>
Ability to work independently and to exhibit originality and ingenuity is required</li><li>
Ability to develop, evaluate and implement resolution strategies to fully conclude a claim</li><li>
Experience handling claims and insurance coverage preferred</li></ul><p></p>
Pay Range: $92,700.00 - $123,600.00 Annually<br>
<p></p>
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.<p></p><h1 class="jobSectionHeader"><b><br>
What We Offer</b></h1>
By choice, we don&rsquo;t simply accept individuality &ndash; we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.<p></p>
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.</div>

Associate Claims Counsel (Hybrid)

<div><h1 class="jobSectionHeader"><b>Who We Are</b></h1>
ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For&reg; list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.<p></p><h1 class="jobSectionHeader"><b>
What We Do</b></h1>
This Assistant General Counsel role will specialize in drafting, reviewing, editing, and negotiating contracts, and provide legal counsel and interpretation to management and operations teams on matters of contract. This role will also provide general legal advice and counseling to all mortgage servicing operations, risk, and compliance; draft and review mortgage servicing disclosures and communications to borrowers; draft and review responses to escalated complaints; assist with litigated matters; review and revise policies and procedures, and coordinate with other members of the Legal Team on the provisions of legal services to servicing operations.<p></p><p><b>
What You&rsquo;ll Do:
</b></p><ul><li>Draft, review, edit, and negotiate a variety of commercial contracts, including vendor agreements, servicing-related contracts, NDAs, and technology agreements</li><li>
Manage contract lifecycle processes, including intake, tracking, and execution</li><li>
Identify legal and regulatory risks in contractual arrangements and propose appropriate mitigation strategies</li><li>
Provide legal advice to servicing operations on complex legal issues, compliance policies and risk management</li><li>
Draft and review responses to government agencies regarding escalated consumer complaints and aid with examinations and investigations</li><li>
Draft and review regulatory disclosures and customer communications</li><li>
Participate in the review and revision of servicing policies and procedures and training manuals; conduct comprehensive training on laws and regulations related to servicing operations</li><li>
Provide support to in-house litigation staff on matters involving servicing allegations</li><li>
Provide advice and counseling in connection with risk assessments (including legal risk assessments), compliance testing, internal audits and state and federal examinations of mortgage servicing operations</li><li>
Support the General Counsel on legal matters related to mortgage servicing, including regulatory compliance and operational issues</li><li>
Coordinate with external counsel as needed</li><li>
Any other job responsibilities requested by management</li><li>
Assume responsibility for special projects as assigned</li></ul><p><b><br>
What You&rsquo;ll Bring:</b></p><ul><li>
Law Degree required</li><li>
Admitted to practice law in any state and in good standing</li><li>
Minimum of 2-4 years of professional legal experience, including at least 2-3 years of experience in commercial contract review, drafting, editing, and negotiation (law firm or in-house)</li><li>
Demonstrated knowledge of fundamental legal concepts, practices, and procedures within the area of specialization</li><li>
Working knowledge of applicable federal and state mortgage servicing laws and regulations</li><li>
Strong legal research, writing, and verbal communication skills</li><li>
Excellent organizational skills with the ability to manage multiple priorities and work effectively under pressure</li><li>
Ability to build and maintain effective relationships with internal stakeholders (leadership, peers, team members) and external partners</li><li>
Ability to balance legal risk with business objectives</li><li>
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)</li></ul><p></p>
$102,175.00 - $136,200.00<br>
<p></p>
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.<p></p><h1 class="jobSectionHeader"><b><br>
What We Offer</b></h1>
By choice, we don&rsquo;t simply accept individuality &ndash; we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.<p></p>
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.</div>

Assistant General Counsel (Remote in SC)

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