Abrar Admin

<div><h1 class="jobSectionHeader"><b>Who We Are</b></h1>
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For&reg; list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.<p></p><h1 class="jobSectionHeader"><b>
What We Do</b></h1>
The Envelope team combines zoning expertise, technology, and product development to improve how development opportunities are analyzed in New York City. We research and interpret zoning regulations, produce client-ready analyses, validate and enhance our zoning software, and collaborate with engineers and product managers to ensure our tools reflect current zoning rules and deliver reliable results.<p></p><p><b>
What You&rsquo;ll Do
</b></p><ul><li>Conduct detailed zoning and land-use analysis for commercial and development properties, including borough-specific research, map review, and City of Yes interpretation.</li><li>
Translate complex zoning regulations into scalable business logic and structured datasets that can be used for automated analysis and reporting.</li><li>
Support GIS processing and zoning rule workflows, including subdistrict validation, parcel analysis, and integration of zoning datasets into operational systems.</li><li>
Collaborate closely with technology and product teams to improve zoning automations tools, rules engines, and platforms such as Envelope and Sightline.</li><li>
Participate in cross-functional project meetings involving operations, leadership, product management, GIS specialists, and software developers to coordinate timelines, risks, and implementation strategy.</li><li>
Lead product demonstrations and provide zoning expertise during client meetings, helping prospective and existing customers understand the capabilities of Envelope and related products.</li><li>
Assist with zoning-focused product development initiatives, including development for zoning rules engines, validation workflows, and go-to-market support.</li><li>
Manage zoning analysis orders, demos, and client inquiries while maintaining strong organizational skills and attention to detail in a fast-paced environment.</li><li>
Serve as a subject matter expert (SME) on zoning and development matters, helping other team members ramp up their zoning knowledge.</li><li>
Monitor changes to the NYC Zoning Resolution, Department of City Planning initiatives, and related land-use policies, recommending product updates and operational improvements as regulations evolve.</li><li>
Coordinate with marketing to support reporting, campaign tracking, product demonstrations, and customer enablement for zoning technology products.</li><li>
Demonstrate strong analytical thinking, communication skills, and adaptability while balancing technical zoning expertise with operational execution and stakeholder collaboration across multiple teams.</li></ul><p></p><p><b>
What You&rsquo;ll Bring
</b></p><ul><li>5+ years of NYC zoning, land use, architecture, planning, or development experience.</li><li>
Deep knowledge of the NYC Zoning Resolution, City of Yes amendments, special districts, and zoning lot mergers.</li><li>
Experience interpreting zoning for mixed-use, residential, commercial, and large-scale development projects.</li><li>
Comfortable explaining complex zoning concepts to both technical and non-technical audiences.</li><li>
Experience with GIS, tax lot datasets, and/or zoning applications is highly desirable.</li><li>
Experience or interest in technical topics and languages, such as Python, Java, and Regex is a plus.</li><li>
Comfortable with public speaking and client presentations/interactions.</li><li>
Experience working with architects, land use attorneys, developers, or realtors.</li></ul><p></p>
Pay Range: $22.16 - $29.56 Hourly<br>
<p></p>
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.<p></p><h1 class="jobSectionHeader"><b><br>
What We Offer</b></h1>
By choice, we don&rsquo;t simply accept individuality &ndash; we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.<p></p>
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.</div>

Zoning Analyst (in office)

<div><h1 class="jobSectionHeader"><b>Who We Are</b></h1>
Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For&reg; list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.<p></p><h1 class="jobSectionHeader"><b>
What We Do</b></h1>
Drive business performance by providing financial and strategic insight through sound financial analysis, identifying and tracking key metrics, and being a valued business partner.<p></p><p><b>
What You'll Do:
</b></p><ul><li>Develops, maintains and delivers monthly and quarterly analyses, reports, and presentations ensuring the accuracy of the information, identifying key points, and develops recommendations</li><li>
Performs a wide range of ad hoc analysis of financial and operational data for trends and variances and presents findings to business unit management</li><li>
Uses historical trend information, changes in market and business environments, and strategic planning to create projections used for the budgeting or forecasting processes</li><li>
Identifies trends and developments in competitive environments and presents findings to business unit management.</li><li>
Manage large data sets from disparate sources for data mining, analysis, and research project</li><li>
Develop complex financial models for what-if analysis, scenario planning, and M&amp;A activities</li><li>
Works collaboratively with team members and other departments</li><li>
Other duties as assigned</li></ul><p></p><p><b>
What You'll Bring:
</b></p><ul><li>Bachelor's degree or equivalent combination of education and experience</li><li>
MBA preferred</li><li>
4-7 years of experience in the field or related area</li><li>
Finance and Accounting &ndash; Expert in finance, economic and accounting principles and practices, the financial markets, financial statements, valuation and the analysis and reporting of financial data.</li>
Mathematics &amp; Analytics <li>- Ability to understand, manipulate and solve problems using mathematics on large data sets.</li><li>
Computer Skills &ndash; Expert on Microsoft Office Products, particularly Excel, PowerPoint, Access</li><li>
Proficient with Oracle and Hyperion preferred</li>
Complex Problem Solving <li>- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.</li>
Organizing, Planning, and Prioritizing Work <li>- Developing specific goals and plans to prioritize, organize, and accomplish your work.</li><li>
Excellent communication skills, both written and verbal</li>
Critical Thinking <li>- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.</li>
Judgment and Decision Making <li>- Considering the relative costs and benefits of potential actions to choose the most appropriate one</li><li>
Solid understanding of standard concepts, practices and procedures of the business</li></ul><p></p>
Pay Range: $85,000.00 - $113,300.00 Annually<br>
<p></p>
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.<p></p><div><div><div><div><div><div><div><p><b><br>
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **</b></p></div></div></div></div></div></div></div><p>
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).</p><p>
First American intends to conduct a review of an applicant&rsquo;s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.</p><p></p><h1 class="jobSectionHeader"><b>
What We Offer</b></h1>
By choice, we don&rsquo;t simply accept individuality &ndash; we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.<p></p>
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.</div>

Senior Financial Analyst (Hybrid)

<div><h1 class="jobSectionHeader"><b>Who We Are</b></h1>
Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For&reg; list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.<p></p><h1 class="jobSectionHeader"><b>
What We Do</b></h1>
Currently seeking an experienced Certified Residential Appraiser in the Cleveland, OH region.<p></p><p><b>
What You'll Do</b></p><ul><li>
Conducts an unbiased and impartial assessment of market areas, statistics, and other pertinent information regarding specific properties, analyzes data, and develops an estimate of property value in accordance with government, company, regulatory board, and client specific guidelines.</li><li>
Documents on-site assessments with photographs, measurements, similar sales values, and demographic information.</li><li>
Draws land diagrams and other visual documentation.</li><li>
Considers all factors that could influence property value including land, neighborhoods, trends, future community changes, shopping centers, schools, parks, etc. This also includes the construction, condition, special features and functional design.</li><li>
Generates fee quotes.</li><li>
Presents final evaluations and property value estimates to home buyers, sellers, investors, creditors, leasing and real estate agents.</li><li>
Partners with Lead Appraiser to resolve ongoing requests and make process improvement recommendations to eliminate addendums and quality control rejections.</li><li>
Meets all department turn time expectations and proactively escalates appropriately if timeframes are unable to be met.</li><li>
Other duties as assigned</li></ul><p></p><div><p><b>
What You'll Bring</b></p><p>
Required Education, Experience, Certification/Licensure</p><ul><li>
High School Diploma or equivalent</li><li>
Active Appraiser certification(s) as required by state regulatory agencies</li><li>
Typically requires 2 years of related experience with a mortgage and/or appraisal company</li><li>
Preferred experience in REO appraisals</li><li>
HUD/FHA experience</li><li>
Ability to work within varying client-driven deadlines</li><li>
Exceptional analytical and narrative writing skills</li><li>
Ability to analyze data, draw sound conclusions and summarize results</li><li>
Detail oriented and self-motivated</li><li>
Must be able to work in a fast paced, accurate environment</li><li>
Good communication skills, both written and verbal, and ability to deliver a clear and understandable message to a variety of audiences including appraisers, vendors and operational staff</li><li>
Good organizational skills with the ability to multi-task, prioritize and follow up</li></ul></div><p></p>
This position pays a state minimum wage draw against a percentage fee split.<br>
<p></p>
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.<p></p><h1 class="jobSectionHeader"><b><br>
What We Offer</b></h1>
By choice, we don&rsquo;t simply accept individuality &ndash; we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.<p></p>
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.</div>

Certified Residential Appraiser (Cleveland, Ohio)

<div><h1 class="jobSectionHeader"><b>Company Info</b></h1><p></p>
First American Financial Corporation (FAFC) is a leading global provider of title insurance and settlement services for residential and commercial real estate transactions. FAFC has offices throughout the globe and is the world&rsquo;s largest insurer of title. First Title Group is the UK division of FAFC and is made up of several core companies including enact, the largest direct conveyancer in the UK. Our conveyancing experts handle 1 in 4 remortgage transactions in England and Wales. The majority of our work comes direct from the end client rather than estate agents and brokers. We foster relationships of mutual respect with the referrers we do work with. We are passionate about providing exceptional service and are proud of our dedicated team of conveyancers, who focus on providing our customers with a friendly, personal service using their expert knowledge and experience to ensure a smooth, efficient transaction from start to finish. We have built a wealth of experience within our teams and this encourages support, constant learning and good relations. The growth and development of our people is paramount to ensure potential is achieved.<h1 class="jobSectionHeader"><b>
Job Description</b></h1>
Working with the team leader within the DF development team to assist establish and enforce best practice processes and procedures, giving technical guidance, oversight and mentoring to team members. To build and delivery robust solutions and assist ensure the team delivers solutions which are aligned with current development strategy and information security standards.<ul><li><b>
Support team growth</b></li><li>
Acquire a clear understanding of business objectives and their IT implications through knowledge of business and IT strategic plans.</li><li>
Provide technical expertise and mentoring to team members.</li><li>
Ensure the design, implementation and delivery of project team&rsquo;s software and product development is in accordance with strategy and meets the required levels of information security and quality.</li><li>
Support the team leaders by providing feedback on the project team member&rsquo;s performance.</li><li>
Maintenance of a high-level understanding of trends within the IT sector.</li><li>
Continued support of best-practice development and support environment including security and access system controls, appropriate segregation of development, testing, training and production environments and execution of appropriate quality assurance processes ensuring all development work complies with the company&rsquo;s policies and procedures and works within the ISO27001 accredited framework.</li><li><b>
Solutions delivery.</b></li></ul><ul><li>
Development of specific business applications; primarily within its on-line environment, where no appropriate solutions exist within the group or in the market.</li><li>
Support the Product Owner, Development Manager and Team Leader to drive out the requirements in refinement and planning seeing requests from inception through implementation.</li><li>
Management and execution of all aspects of the systems development life cycle consistent with the development standards of the team.</li><li>
Delivery of technical documentation including user guides and handover documents of all supported systems sufficient to ensure business continuity with no impact on service levels.</li></ul><p></p><ul><li><b>
Relationship management</b></li></ul><p></p><ul><li>
Development of strong working relationships with internal business units</li><li>
Development of strong working relationships with external development, technology partners or customer contacts, where appropriate</li><li>
Continual peer networking and industry research.</li></ul><p></p><p><b>
Adhere to Conduct Rules</b></p><p>
You must:</p><ul><li>
Act with integrity</li><li>
Act with due care, skill and diligence</li><li>
Be open and co-operative with the FCA, the PRA and other regulators</li><li>
Pay due regard to the interests of customers and treat them fairly</li><li>
Observe proper standards of market conduct</li><li>
Deliver good outcomes for retail customers</li></ul><p></p><p><b>
Personal Qualities</b></p><ul><li>
Strong analytical, judgement and decision making skills</li><li>
Ability to organise own time and prioritise workload</li><li>
A team player, able to build collaborative and effective working relationships with clients and colleagues at all levels</li><li>
Is aware of personal development needs and raises issues with manager to help improve effectiveness. Takes on board comments about development needs and is always willing to learn</li><li>
Open-minded lateral thinker and a good listener</li><li>
Results-driven self-starter comfortable working in a collegial environment.</li></ul><p></p><p><b>
Technical Competencies</b></p><ul><li>
A strong and demonstrable knowledge of the DF Lender Exchange platform and components</li><li>
Experience of legal/conveyancing, insurance or banking sectors.</li><li>
Experience of working within an ISO27001 certified business including developing, documenting and implementing information security policies.</li><li>
A strong and demonstrable knowledge of working within an Agile team, working with Azure Devops boards, repos and pipelines.</li><li>
A strong and demonstrable knowledge of systems development in a Microsoft technical architecture and development platform, particularly .NET C# and SQL Server and Windows Server</li><li>
A strong and demonstrable knowledge of Rabbit MQ</li><li>
A strong and demonstrable knowledge of Elastic and Kibana</li><li>
A strong and demonstrable knowledge of Identity Management services, in particular Identity Server</li><li>
A strong and demonstrable knowledge of Secure Software Development Processes including software deployment</li><li>
Strong analytical, conceptual and problem solving skills</li></ul><p></p><p>
Above all, to be successful in these fantastic roles you need to show enthusiasm, flexibility and a positive working attitude. For this you will be rewarded with the opportunity for a successful career within an expanding global company.</p></div>

Senior Developer

<div><h1 class="jobSectionHeader"><b>Company Summary</b></h1>
First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For&reg; list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work For&trade; 2023: Listed amongst the Top 100 by Great Place To Work&reg; India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Software Services helps build First American's product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R &amp; D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML.<p></p><h1 class="jobSectionHeader"><b>
Job Summary</b></h1><p><br>
Job Description</p><p>
This role shall be responsible for identifying and resolving complex issues reported by users, system requests and handle high priority tickets. This position maintains user and system up-time through effective remote problem solving and by working with outside resources and vendors to deliver effective resolution. Must have experience with remote access systems. Ability to manage multiple customer accounts at any given time. Ensure support tickets are resolved in accordance with Service Level Agreements and customer policy / procedures, Configure hardware / software to customer specifications. Deliver support for reported problems with desktop computers, laptops, peripherals and mobile devices. Evaluate new product versions and recommend upgrade schedules. Set up and troubleshoot domains, user accounts and software accounts. Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.</p><p></p><p><b>
Competencies:
</b></p><ul><li>Demonstrate knowledge of troubleshooting desktops/ laptops and basic understanding for networks.</li><li>
Excellent customer support skills</li><li>
Ability to prioritize IT tickets and respond effectively to end user.</li><li>
Should be able to think on his feet to ensure tickets and closed within SLA.</li><li>
Ability to multi task while managing multiple tickets and user requests.</li><li>
Knowledge of using any ticketing tool such as service first.</li></ul><p></p><p><b>
Technical Skills:
</b></p><ul><li>Upgrading, supporting and troubleshooting Windows 10 and Microsoft Office 2016 and any other authorized desktop applications</li><li>
 Upgrading, supporting and troubleshooting for printers, computer hardware and any other authorized peripheral equipment</li><li>
Performing general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment</li><li>
Performing remedial repairs on computers, laptops, printers and any other authorized peripheral equipment.</li><li>
Understanding the working nuances of FAI's existing IT infrastructure</li><li>
 Preparing to trigger system updates as and when necessary</li><li>
Understanding the basic servers in use at FAI</li><li>
Being able to effectively diagnose any issues or incidents with servers</li><li>
Trigger server updates as and when necessary</li><li>
Support development and implementation of new projects and new hardware installations</li><li>
Perform configuration and maintenance activities relating to user profiles and policies</li><li>
Ensure adherence to the terms of license agreements</li></ul><p></p><p><b>
Educational Qualification and Experience:
</b></p><p>Minimum of 15 years of formal education - Graduate / Post Graduate in Commerce.</p><p>
Professional work experience of 2 to 3 years.</p><p></p>
FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out https://firstam.wd1.myworkdayjobs.com/faicareers.</div>

Service Mac Engineer

<div><h1 class="jobSectionHeader"><b>Who We Are</b></h1>
Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For&reg; list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.<p></p><h1 class="jobSectionHeader"><b>
What We Do</b></h1>
First American is looking for a Marketing Manager, Principal to join the Strategic Technology Division on the Endpoint team. You will help evolve our audience, and messaging strategy to support the rollout of our proprietary title and settlement workspace across a diverse internal audience spanning multiple divisions.
<br>
<br>
The ideal candidate is a strategic, insight-driven storyteller who excels at translating complex capabilities into compelling narratives for different audiences. You'll partner closely with research, product, and division stakeholders to shape how the workspace is understood and adopted as it continues to evolve.
<br>
<br>
<ul><li>We are open to remote candidates for this role</li></ul><p></p><div><p><b>
Reporting to the Director, your responsibilities will include:</b></p></div><div><ul><li><p>
Owning and evolving workspace narrative and messaging strategy, ensuring alignment with product strategy, audience needs, and business priorities</p></li></ul></div><div><ul><li><p>
Developing a deep understanding of audience mindsets across divisions and tailoring messaging and storytelling approaches to support adoption and understanding</p></li></ul></div><div><ul><li><p>
Developing and maintaining messaging frameworks that guide feature communications, storytelling assets, and audience-specific positioning</p></li></ul></div><div><ul><li><p>
Creating and maintaining a centralized library of always-updating narrative resources, including: messaging frameworks, talking points, feature benefits, monthly reports, demos, and success stories</p></li></ul></div><div><ul><li><p>
Working closely with cross-functional teams and broader marketing team, to ensure unique audience and messaging needs are understood and can inform high-level strategy</p></li></ul></div><p></p><div><p><b>
You'll</b><b> </b><b>come to our team with:</b></p></div><div><ul><li><p>
7+ years of experience in marketing, brand strategy, communications, or a related discipline</p></li></ul></div><div><ul><li><p>
Strong audience insight and ability to identify nuanced differences in customer needs, motivations, and mindsets</p></li></ul></div><div><ul><li><p>
Demonstrated expertise in communications and narrative strategy, ideally in the tech space</p></li></ul></div><div><ul><li><p>
Exceptional writing and storytelling skills, with the ability to translate complex concepts into clear, compelling narratives for a variety of audiences</p></li></ul></div><div><ul><li><p>
Deep collaborative sensibility, with the ability to build trust, create alignment, and influence outcomes across a broad range of partners and teams</p></li></ul></div><div><ul><li><p>
Ability to excel in a fast-paced, rapidly evolving environment</p></li></ul></div><div><ul><li><p>
Ability to work as an IC, with interest in people management long-term</p></li></ul></div><p></p>
Pay Range: $97,700.00 - $130,300.00 Annually<br>
<p></p>
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.<p></p><div><div><div><div><div><div><div><p><b><br>
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **</b></p></div></div></div></div></div></div></div><p>
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).</p><p>
First American intends to conduct a review of an applicant&rsquo;s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.</p><p></p><h1 class="jobSectionHeader"><b>
What We Offer</b></h1>
By choice, we don&rsquo;t simply accept individuality &ndash; we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.<p></p>
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.</div>

Marketing Manager, Principal

<div><h1 class="jobSectionHeader"><b>Who We Are</b></h1>
Join a team that puts its People First! First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For&reg; list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.<p></p><h1 class="jobSectionHeader"><b>
What We Do</b></h1>
The Business Process Manager &ndash; Quality Governance is responsible for leading the enterprise quality management function for GO Title, ensuring operational quality governance, stakeholder alignment, continuous improvement, and strategic execution across supported business segments.<br>
<br>
This role provides leadership and direction for the Quality organization, including Quality Leads, Senior Quality Leads, quality governance initiatives, stakeholder engagement strategies, operational reporting, and QMS optimization.<p></p><h2 class="jobSectionHeader"><b>
Position Purpose</b></h2><p>
Provides strategic and operational leadership for GO-Title&rsquo;s quality management framework, driving enterprise quality governance, stakeholder engagement, operational quality strategy, and continuous improvement.</p><p></p><h2 class="jobSectionHeader"><b>
Essential Functions</b></h2><ul><li>
Lead and oversee the GO-Title Quality Governance organization.</li><li>
Establish enterprise quality standards and governance practices.</li><li>
Develop operational quality strategies aligned with business goals.</li><li>
Oversee enterprise quality performance and corrective action effectiveness.</li><li>
Monitor operational quality metrics and reporting.</li><li>
Drive enterprise-level continuous improvement initiatives.</li><li>
Ensure effective utilization of the Quality Management System (QMS).</li><li>
Establish strategic partnerships with stakeholders and operational leadership.</li><li>
Serve as an escalation point for significant quality concerns.</li><li>
Lead executive-level quality reviews and operational alignment discussions.</li><li>
Lead, mentor, and develop Quality Leads and Senior Quality Leads.</li><li>
Oversee enterprise quality reporting, dashboards, and executive summaries.</li><li>
Lead enterprise quality transformation initiatives.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Job Complexities</b></h2><ul><li>
Leads highly complex enterprise quality operations.</li><li>
Exercises substantial independent judgment and strategic decision-making authority.</li><li>
Balances operational quality governance with stakeholder partnership and business alignment.</li><li>
Manages enterprise-level operational risks, escalations, and stakeholder concerns.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Supervision Received or Extended</b></h2><ul><li>
Manages operational quality functions across supported business areas.</li><li>
Provides leadership and direction for Quality Leads and operational quality initiatives.</li><li>
Oversees stakeholder engagement, reporting, and continuous improvement efforts.</li><li>
Responsible for coaching, mentoring, and talent development within the Quality organization.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Knowledge and Skills / Technology Used</b></h2><ul><li>
Advanced knowledge of quality management systems and operational governance.</li><li>
Strong analytical and root cause analysis skills.</li><li>
Strong stakeholder management and relationship-building capabilities.</li><li>
Excellent executive communication and presentation skills.</li><li>
Ability to influence across operational and executive environments.</li><li>
Customer-service-oriented leadership approach.</li><li>
Experience leading operational improvement initiatives.</li><li>
Proficiency with Microsoft Office Suite and reporting tools.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Typical Education</b></h2><ul><li>
Bachelor&rsquo;s degree in Business, Operations, Quality Management, or related field preferred.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Typical Range of Experience</b></h2><ul><li>
Typically requires 8&ndash;12+ years of operational, quality, title, or related business experience.</li><li>
Experience leading quality governance and operational improvement initiatives preferred.</li><li>
Experience facilitating executive-level discussions preferred.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Leadership Philosophy</b></h2><p>
Transparency<br>
Partnership<br>
Accountability<br>
Operational Excellence<br>
Customer-Service-Oriented Leadership<br>
Shared Success</p><p></p><p>
#LI-DS1</p><p>
#LI-REMOTE</p><p></p>
Pay Range: $97,700.00 - $130,300.00 Annually<br>
<p></p>
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.<p></p><div><div><div><div><div><div><div><p><b><br>
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **</b></p></div></div></div></div></div></div></div><p>
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).</p><p>
First American intends to conduct a review of an applicant&rsquo;s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.</p><p></p><h1 class="jobSectionHeader"><b>
What We Offer</b></h1>
By choice, we don&rsquo;t simply accept individuality &ndash; we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.<p></p>
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.</div>

Business Process Manager - Quality Governance

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