Qureos Mentor

FedEx Office

<div>POSITION SUMMARY:
 
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store&rsquo;s business, including print, signs &amp; graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. 
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
People<ul><li>
Follows instructions of supervisors and assists other team members in performing store functions</li><li>
Assists in the training of store team members</li></ul>
Service<ul><li>
Demonstrates consultative behaviors in a retail environment to understand each customer&rsquo;s individualized need</li><li>
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services</li><li>
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs</li><li>
Ensures all customer problems are resolved quickly and to the satisfaction of the customer</li><li>
Takes complex customer orders using order systems and provides accurate pricing information</li><li>
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels</li><li>
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents</li><li>
Maintains a safe, clean and orderly retail Store</li></ul>
Profit<ul><li>
Ensures confidentiality of customer data and careful handling of documents, media, and packages</li><li>
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change</li><li>
Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability</li><li>
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage</li><li>
Takes preemptive action to prevent errors and waste</li><li>
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits</li><li>
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures</li></ul>
Self-Management<ul><li>
Performs multiple tasks at the same time</li><li>
Looks for opportunities to improve knowledge and skills within the retail Store</li><li>
Able to operate with minimal supervision</li><li>
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook</li><li>
All other duties as needed or required</li></ul> 
MINIMUM QUALIFICATIONS AND REQUIREMENTS:<ul><li>
High school diploma or equivalent education</li><li>
6+ months of specialized experience</li><li>
Excellent verbal and written communication skills</li></ul>
ESSENTIAL FUNCTIONS:<ul><li>
Ability to stand during entire shift, excluding meal and rest periods</li><li>
Ability to move and lift 55 pounds</li><li>
Ability, on a consistent basis, to bend/twist at the waist and knees</li><li>
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members</li><li>
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction</li><li>
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure</li><li>
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time</li><li>
Ability, on a consistent basis, to work with minimal supervision</li><li>
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position</li></ul> 
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details: 
 
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.<ul><li>
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.</li><li>
Applies Quality concepts presented at training during daily activities.</li><li>
Supports FedEx Office Quality initiatives.</li></ul>
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.<ul><li>
Know Your Rights</li><li>
Pay Transparency</li></ul>
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate&rsquo;s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia&rsquo;s fair chance hiring law.
For more information, click here.</div>

Retail Customer Service Associate

<div>POSITION SUMMARY:
 
The Production Operator, Manufacturing is required to perform many functions within the center, including, but not limited to, operating a wide variety of equipment, moving boxes and equipment, operating computers and computerized equipment, writing and filling out forms, sorting and collating papers, following instructions from supervisors, and communicating effectively with other team members in both Digital and Signs &amp; Graphics environment. The Production Operator, Manufacturing predominantly takes part in the production of S&amp;G print/finish orders according to customer specifications (order details). This team member also maintains the Digital production area and equipment. 
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)<ul><li>
Process and produce Digital and Signs &amp; Graphics print/finish orders as requested and/or directed</li><li>
Operate Digital and Signs &amp; Graphics printers, binding and other auxiliary equipment</li><li>
Perform all phases of equipment set-up, operation and routine maintenance</li><li>
Maintain equipment and supplies, to include cleaning and repairing</li><li>
Provide customer service, including problem solving, to satisfy those needs with a minimum amount of supervision</li><li>
Produce work in accordance with LEAN manufacturing principles to enable Done Right On Time quality results</li><li>
Follow instructions of supervisors and assist other team members in performing center functions</li><li>
Maintain work area to 5S standards</li><li>
All other duties as needed or required</li></ul> 
MINIMUM QUALIFICATIONS AND REQUIREMENTS:<ul><li>
High school diploma or equivalent education</li><li>
6+ months of related experience preferred</li><li>
Prior experience of FXO products &amp; services offerings preferred</li><li>
Commercial print environment experience preferred</li><li>
Good verbal and written communication skills</li></ul>
ESSENTIAL FUNCTIONS:<ul><li>
Ability to stand during entire shift, excluding meal and rest periods</li><li>
Ability to move and lift 55 pounds</li><li>
Ability, on a consistent basis, to bend/twist at the waist and knees</li><li>
Ability to communicate effectively with customers, vendors, and other team members</li><li>
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction</li><li>
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure</li><li>
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time</li><li>
Ability to work with minimal supervision</li><li>
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position</li></ul> 
Preferred Qualifications:
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: $17.00 - $19.98/hr
Additional Details: 3rd Shift: M-F 10pm-6:30am 
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.<ul><li>
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.</li><li>
Applies Quality concepts presented at training during daily activities.</li><li>
Supports FedEx Office Quality initiatives.</li></ul>
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.<ul><li>
Know Your Rights</li><li>
Pay Transparency</li></ul>
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate&rsquo;s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia&rsquo;s fair chance hiring law.
For more information, click here.</div>

Print Production Operator

<div>POSITION SUMMARY:
 
The Production Operator, Manufacturing is required to perform many functions within the center, including, but not limited to, operating a wide variety of equipment, moving boxes and equipment, operating computers and computerized equipment, writing and filling out forms, sorting and collating papers, following instructions from supervisors, and communicating effectively with other team members in both Digital and Signs &amp; Graphics environment. The Production Operator, Manufacturing predominantly takes part in the production of S&amp;G print/finish orders according to customer specifications (order details). This team member also maintains the Digital production area and equipment. 
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)<ul><li>
Process and produce Digital and Signs &amp; Graphics print/finish orders as requested and/or directed</li><li>
Operate Digital and Signs &amp; Graphics printers, binding and other auxiliary equipment</li><li>
Perform all phases of equipment set-up, operation and routine maintenance</li><li>
Maintain equipment and supplies, to include cleaning and repairing</li><li>
Provide customer service, including problem solving, to satisfy those needs with a minimum amount of supervision</li><li>
Produce work in accordance with LEAN manufacturing principles to enable Done Right On Time quality results</li><li>
Follow instructions of supervisors and assist other team members in performing center functions</li><li>
Maintain work area to 5S standards</li><li>
All other duties as needed or required</li></ul> 
MINIMUM QUALIFICATIONS AND REQUIREMENTS:<ul><li>
High school diploma or equivalent education</li><li>
6+ months of related experience preferred</li><li>
Prior experience of FXO products &amp; services offerings preferred</li><li>
Commercial print environment experience preferred</li><li>
Good verbal and written communication skills</li></ul>
ESSENTIAL FUNCTIONS:<ul><li>
Ability to stand during entire shift, excluding meal and rest periods</li><li>
Ability to move and lift 55 pounds</li><li>
Ability, on a consistent basis, to bend/twist at the waist and knees</li><li>
Ability to communicate effectively with customers, vendors, and other team members</li><li>
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction</li><li>
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure</li><li>
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time</li><li>
Ability to work with minimal supervision</li><li>
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position</li></ul> 
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details: Schedule: M-F 6pm-2:30pm 
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.<ul><li>
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.</li><li>
Applies Quality concepts presented at training during daily activities.</li><li>
Supports FedEx Office Quality initiatives.</li></ul>
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.<ul><li>
Know Your Rights</li><li>
Pay Transparency</li></ul>
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate&rsquo;s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia&rsquo;s fair chance hiring law.
For more information, click here.</div>

Join FedEx Office and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

FedEx Office

About Company

Retail Customer Service Associate

Print Production Operator

Print Production Operator