Urwah Admin

Fendi

<div>
 <p>
  The Assistant Store Manager works close to the Store Manager to support the Store's organization and contributes, meeting KPIs and striving to achieve assigned goals. He/she is responsible for merchandising, stock availability, sales, profitability, customer journey, team and general day-by-day management.
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  <strong>
   Job responsibilities
  </strong>
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  <strong>
   <em>
    Category Sales Management and Business Developmen
   </em>
  </strong>
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   t
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 <ul>
  <li>
   Lead and develop the business of the store, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders
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   Monitor and achieve store performance with relevant KPIs.
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   Analyse the store business, propose and implement action plans to improve results.
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   Set store performance target for the team and individual with the Store Manager.
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   Be sensitive to competitors' trading activities and give feedback to Store Manager.
  </li>
 </ul>
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   <em>
    Client Management
   </em>
  </strong>
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 <ul>
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   Leverage all clienteling tools to achieve the Store business goals.
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   Demonstrate as a sales leadership by delivering excellent customer service and implementing clienteling activities.
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   Manage customer service quality, to meet customer expectations by offering excellent customer service standards.
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   Improve Mystery Shopper Results with action plans.
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   Implement appropriate CRM tools and develop loyal customer of product category.
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   Act as brand category ambassador to educate VIP and new Clients.
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   Participate into ad-hoc Clientele projects.
  </li>
 </ul>
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   <em>
   </em>
  </strong>
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   <em>
    Operations and Visual Merchandising
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  </strong>
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 <ul>
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   Ensure that merchandize is properly managed, displayed, stored and maintained by team.
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   Maintain inventory accuracy and shrink rates within company standards.
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   Report to Stock Planning and Merchandising team when there is out of stock on best sellers.
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   Maintain the Visual Merchandising consistent with Company standards.
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   Align periodically visual merchandising and sales performance.
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   Make the best out of the display and proximity storage
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 </ul>
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 </p>
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  <strong>
   Team Management and Development
  </strong>
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  <li>
   Discuss individual performance every month and coach team members
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   Motivate the team so that they perform at their highest level to meet their individual and store objectives
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   Organize the team in an efficient manner according to business needs and delegate responsibility
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   Translate strategic and business goals into concrete and individual actions and objectives
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   Conduct category training to the team
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   Execute the in-store training routine set by the Store Manager
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 </ul>
 <p>
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 </p>
 <p>
  <strong>
   <em>
    Profile
   </em>
  </strong>
 </p>
 <ul>
  <li>
   5 years' experience in a supervisor role in Fashion/Luxury Sales with exposure to the relevant category
  </li>
  <li>
   Bachelor's Degree or equivalent is preferred
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  <li>
   English fluent
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   Manages his/ her image standards on a high level
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   Strong selling and communication skills are necessary
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   Excellent relationships skills, self-reliant, approachable and patient
  </li>
  <li>
   Confidence, organizational skills, professionalism
  </li>
 </ul>
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  <br/>
 </p>
</div>


Assistant Store Manager

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p><b>Senior Client Advisor
</b></p><p><b>Mission:
</b></p><p>As a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>Main role &amp; responsibilities
</b></p><p><b>Sales Performance
</b></p><ul><li>Engage in upselling, cross selling and multiple selling for all product categories
</li><li>Monitor individual sales and achieve performance target and KPI by Department Manager / Store Manager
</li><li>Provide customer feedback on products, especially newly launched products
</li></ul><p><b>Client Management
</b></p><ul><li>Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools and master the usage of the Company CRM tools provided
</li><li>Implement CRM Campaigns and set-up One On One appointments in line with target and guidelines set
</li><li>Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer
</li></ul><p><b>Store Operations
</b></p><ul><li>Perform store duties as assigned by team leaders and management
</li><li>Be able to correctly operate the Company Sales Management system, in all areas relating to stock transfer, payment, stock inquiry and customer database input
</li></ul><p><b>Stock Management
</b></p><ul><li>Maintain inventory accuracy by properly receive, display and store merchandise according to company guidelines (if shop without a backroom stock assistance)
</li><li>Support during Store stock take and cycle-counts
</li></ul><p><b>Store Maintenance
</b></p><ul><li>Maintain proper visual merchandising according to company guidelines
</li><li>Maintain a safe and clean store environment and implement daily housekeeping duties
</li><li>You may also be required to carry out any other duties within your capacity, which the Company may reasonably require
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b>Profile
</b></p><ul><li>Minimum 5 years&rsquo; experience in Retail Fashion industry with at least 2 in Luxury Sale
</li><li>Strong expertise in Menswear category
</li><li>Bachelor&rsquo;s Degree or equivalent is preferred
</li><li>Manages his/ her image standards on a high level
</li><li>Strong selling and communication skills are necessary
</li><li>Excellent relationships skills, self-reliant, friendly and patient
</li><li>Organization, professionalism, self-confidence
</li><li>Strong customer service skills
</li><li>Computer skills and Retail management system knowledge
</li><li>Goal oriented approach, multitasking
</li><li>Strong knowledge and/or interest for fashion/luxury industry
</li><li>Fluent English, knowledge of other languages is a plus .
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>FENDI
</i></b><br>
<b>MAISON
</b><br>
</h2><div>The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique &ndash; a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
<br>
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
<br>
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.</div></div></div></div></div></div></div><p></p>

Senior Client Advisor

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p>As a FENDI Ambassador in our Store you will be responsible to provide an elevate and luxurious customer journey to each client through Brand DNA Discovery, building loyalty and recruit new clients to achieve and exceed individual and store sales goals.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
 </b></h3><p></p><p><b>Main Responsibilities
</b></p><ul><li>Lead individual sales and achieve performance targets and KPIs
</li><li>Engage in upselling, cross selling and multiple selling for all product categories
</li><li>Grant an outstanding service to the clients in compliance with the company guidelines
</li><li>Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
</li><li>Manage customer service quality, to meet customer expectations by offering professionalism and human touch
</li><li>Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input
</li><li>Support the store operations activities.
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b>Profile
</b></p><ul><li>2+ years&rsquo; experience in Fashion/Luxury sales
</li><li>Bachelor&rsquo;s Degree or equivalent is preferred
</li><li>Passion for retail and fashion trends
</li><li>Excellent communication skills, self-reliant, friendly and patient
</li><li>Organization, professionalism, self-confidence
</li><li>Fluent English, additional languages will be a plus.
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>FENDI
</i></b><br>
<b>MAISON
</b><br>
</h2><div>The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique &ndash; a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
<br>
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
<br>
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.</div></div></div></div></div></div></div><p></p>

Client Advisor-Part Timer

<div>
 <p>
  As a FENDI Ambassador in our Store you will be responsible to provide an elevate and luxurious customer journey to each client through Brand DNA Discovery, building loyalty and recruit new clients to achieve and exceed individual and store sales goals.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Main Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Lead individual sales and achieve performance targets and KPIs
  </li>
  <li>
   Engage in upselling, cross selling and multiple selling for all product categories
  </li>
  <li>
   Grant an outstanding service to the clients in compliance with the company guidelines
  </li>
  <li>
   Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
  </li>
  <li>
   Manage customer service quality, to meet customer expectations by offering professionalism and human touch
  </li>
  <li>
   Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input
  </li>
  <li>
   Support the store operations activities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Profile
  </strong>
 </p>
 <ul>
  <li>
   2+ years&rsquo; experience in Fashion/Luxury sales
  </li>
  <li>
   Bachelor&rsquo;s Degree or equivalent is preferred
  </li>
  <li>
   Passion for retail and fashion trends
  </li>
  <li>
   Excellent communication skills, self-reliant, friendly and patient
  </li>
  <li>
   Organization, professionalism, self-confidence
  </li>
  <li>
   Fluent English, additional languages will be a plus.
  </li>
 </ul>
</div>


Join Fendi and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Fendi

About Company

Assistant Store Manager

Senior Client Advisor

Client Advisor-Part Timer

Client Advisor-Part Timer